Michelle the Perma plate rep and Dennis the Service tech were fantastic! They were prompt and efficient and made me feel like my concerns matteredI am truly satisfied***
Great service I was a bit apprehensive when I bought this plan for my new car, as I always assume this type of company will do whatever it possibly can to deny claims When I called, though, the claim was accepted quickly and without any argument at all The company that PermaPlate hired out to do the cleaning did a great job as well I would definitely recommend the service, and won't hesitate to utilize it again the next time I make a mess in my car!
On two (2) separate occasions, claims were filed on-line and followed up by a customer service representative within hoursThe professionals providing the repair service were, likewise, professional and thorough
This company follows through on its warrantyTheir technicians were super friendly and professional and all stains were removed from our carpet and leather quickly
It was easy to file a claim for my extended warranty on my Jeep Grand Cherokee interiorCustomer service rep was courteous and knowledgeableAnd the husband-wife service technicians (Creative Colors) were friendly and talentedThey fixed the tear in my leather seat so well, you'd never know there was a problem! I highly recommend this company
The entire process was seamless The most I had to do was complete the form, upload pictures, and submit the claim The tech called to schedule an appointment to complete the work at my place of employment Courteous, professional, very personable! Tech was very detailed and knowledgeable
Spilt quite a lot of distilled vinegar on my passengers seats and one could imagine the smell A PermaPlate rep came out to my work, cleaned, and deoterized my truck I couldn’t be happier with the results; would recommend to friends and family
I am extremely excited I chose to get premaplate when I purchased my vehicleWhen I filed my claim
Premaplate made the process very quick and easy and my car looks brand new again!
The technician was punctual, professional and did an excellent job relative to the service provided to fulfill my claim The customer service team was also very helpful in scheduling my appointment so overall the entire experience was great!!
I was extremely happy with the service I received from PermaPlate & would recommend getting this if you canCustomer Service great as well as the company that was sent out to do the workVery nice guy & explained ways to keep my car looking great for many yearsA very happy customer!
So I purchased the appearance protection plan from permaplate for the exterior and interior for my carI have recently been traveling to another state for work so the insects are terribleI noticed that I left the bugs on my car too longThe bugs took paint off where they had been sittingI took pictures and sent them to permaplate explaining what happened So I get an email..A freaking email denying my claimThey looked at pictures I sent and denied my claimHow unprofessional is that? I was thinking I would have to take my car to a shop for viewingTheir reason was because the appearance protection plan only covered bird droppingsI went back to my contractIt CLEARLY states that the protection was for bird droppings AND insects (including love bugs) So I disputed the decision to only hear that they can't overturn the decision of the claimAll I want is my paint job back to normalHad I known bugs would do this to my car, I would have washed it sooner
I purchased a insurance on my vehicle when I bought it and the pamphlets that I received from the dealership says you can file a claim anytime when I filed the claim they denied coverageI provided them a copy of their paperwork that I received from their representative and they still denied my claim
I've had claims with PermaPlate and they were very helpful in resolving my problems every timeIt is surprising what they can do to your car, definitely worth the investment!
Michelle the Perma plate rep and Dennis the Service tech were fantastic! They were prompt and efficient and made me feel like my concerns matteredI am truly satisfied***
Great service I was a bit apprehensive when I bought this plan for my new car, as I always assume this type of company will do whatever it possibly can to deny claims When I called, though, the claim was accepted quickly and without any argument at all The company that PermaPlate hired out to do the cleaning did a great job as well I would definitely recommend the service, and won't hesitate to utilize it again the next time I make a mess in my car!
On two (2) separate occasions, claims were filed on-line and followed up by a customer service representative within hoursThe professionals providing the repair service were, likewise, professional and thorough
This company follows through on its warrantyTheir technicians were super friendly and professional and all stains were removed from our carpet and leather quickly
The guys doing the work for Permaplate were professional, and answered all of my questions and concernsThe job they did looks great
Within two weeks of filing a claim, PermaPlate contacted a local professional who resolved my issue in a timely and quality manner
Always excellent service and timely response to my claim Would highly recommend
It was easy to file a claim for my extended warranty on my Jeep Grand Cherokee interiorCustomer service rep was courteous and knowledgeableAnd the husband-wife service technicians (Creative Colors) were friendly and talentedThey fixed the tear in my leather seat so well, you'd never know there was a problem! I highly recommend this company
The entire process was seamless The most I had to do was complete the form, upload pictures, and submit the claim The tech called to schedule an appointment to complete the work at my place of employment Courteous, professional, very personable! Tech was very detailed and knowledgeable
Spilt quite a lot of distilled vinegar on my passengers seats and one could imagine the smell A PermaPlate rep came out to my work, cleaned, and deoterized my truck I couldn’t be happier with the results; would recommend to friends and family
I am extremely excited I chose to get premaplate when I purchased my vehicleWhen I filed my claim
Premaplate made the process very quick and easy and my car looks brand new again!
The technician was punctual, professional and did an excellent job relative to the service provided to fulfill my claim The customer service team was also very helpful in scheduling my appointment so overall the entire experience was great!!
Great, friendly and timely serive
I was extremely happy with the service I received from PermaPlate & would recommend getting this if you canCustomer Service great as well as the company that was sent out to do the workVery nice guy & explained ways to keep my car looking great for many yearsA very happy customer!
So I purchased the appearance protection plan from permaplate for the exterior and interior for my carI have recently been traveling to another state for work so the insects are terribleI noticed that I left the bugs on my car too longThe bugs took paint off where they had been sittingI took pictures and sent them to permaplate explaining what happened So I get an email..A freaking email denying my claimThey looked at pictures I sent and denied my claimHow unprofessional is that? I was thinking I would have to take my car to a shop for viewingTheir reason was because the appearance protection plan only covered bird droppingsI went back to my contractIt CLEARLY states that the protection was for bird droppings AND insects (including love bugs) So I disputed the decision to only hear that they can't overturn the decision of the claimAll I want is my paint job back to normalHad I known bugs would do this to my car, I would have washed it sooner
I purchased a insurance on my vehicle when I bought it and the pamphlets that I received from the dealership says you can file a claim anytime when I filed the claim they denied coverageI provided them a copy of their paperwork that I received from their representative and they still denied my claim
Great experienceCame to my office and repaired a whole in the seatLooks good as New! Customer service was easy and convenient with online forms
I received Great service from perma plateThey approved my claim in a timely fashionand the company they used to service my vehicle were excellent
I've had claims with PermaPlate and they were very helpful in resolving my problems every timeIt is surprising what they can do to your car, definitely worth the investment!
Very satisfactory experience