Wholesale Values Reviews (%countItem)
Wholesale Values Rating
Address: 1050 Nw 1st Avenue #14-15, Boca Raton, Florida, United States, 33432
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I bought a deep freeze on May 5 It was to be delivered on May 18 It's still sitting there I ordered thru Walmart but they're afraid it's a scam.
Purchase date 5/5/20
Paid with my debit card
Order number XXXXXXXXXXXXX
I want the deep freeze delivered to my daughter
Hello,
we are very sorry for the delayed communication due to COVID-19, we are working with limited staff and were on lockdown. We have instructed a credit to be issued through the online channel as we are not the cc processing company. Thank you for your patience and understanding during this most difficult time.
Ordered a freezer from wholesale values and did not get the product. I see by the reviews, that this is apparently a *** and no one has gotten order.
Ordered freezer in April 30 with a delivery date of May 19. No updated shipping information or correspondence since May 6 when it was supposedly shipped. Did not receive purchase today. After looking further into this company, it is apparent that this company is a scam. There are multiple consumer reviews stating the same thing. Paid for product and did not get shipping info passed *** it shows it was shipped. No update and no one has received their purchased freezer and can't get a response from Wholesale Views.
Refund of the full amount paid
Hello,
we are very sorry for the delayed communication due to COVID-19, we are working with limited staff and were on lockdown. We have instructed a credit to be issued through the online channel as we are not the cc processing company. Thank you for your patience and understanding during this most difficult time.
I ordered a upright freezer on 5/3/2020. Seller created a shipping label in order to say it shipped, but never actually shipped the item.
Ordered an upright RCA freezer from *** My order number is XXXXXXX-XXXXXX, This is a market place seller, so I could only contact them via email, which I sent 2. I have yet (as of May 20th) to hear from them. The seller must have created a bogus first class, 3oz package label, in order to say that the item had shipped, in order to keep with the *** market place shipping standards. I am positive that the USPS would not even pick up a parcel of that size or weight, because it it considered freight and exceeds the postal service standards. The company has my money, but I have no product. I understand we are in difficult times, and some companies can not complete shipments of items, but at the very least COMMUNICATE with the customer and give me an option to wait longer for the item, or cancel the order. During the 17 days I've been waiting I could have already sought out other options or places to make a purchase of a freezer. Instead my money is tied up with this company and I will have to wait even longer know, and try and get a refund.
I am wanting to get a refund so that I can purchase another freezer.
Hello,
we are very sorry for the delayed communication due to COVID-19, we are working with limited staff and were on lockdown. We have instructed a credit to be issued through the online channel as we are not the cc processing company. Thank you for your patience and understanding during this most difficult time.
(The consumer indicated he/she ACCEPTED the response from the business.)
I ordered a freezer on April 29th and still have not received it. This company does not reply to emails and does not answer their phone.
I could understand if my item was not shipped because of being on "lockdown" or "working with limited staff". But I was given a tracking number on May 3rd and the tracking info still says Package Acceptance Pending. Upon further investigating with the USPS I found out the shipping label created used First-Class Package Service - USPS First Class Package Service is a fast, cost-effective way to ship lightweight packages weighing up to 15.99 ounces to any U.S. destination. So how can my 90 lb freezer be shipped using First-Class Package Service?
I can also verify that there was not a credit issued to my account for the freezer I never received.
If shopping on Walmart.com make sure you never order from Wholesale Values.
Promised order never arrived. Company won't take calls or reply to emails. Finally cancelled order through Walmart. Not to be trusted.
Hello,
we are very sorry for the delayed communication due to COVID-19, we are working with limited staff and were on lockdown. We have instructed a credit to be issued through the online channel as we are not the cc processing company. Thank you for your patience and understanding during this most difficult time.
If that is the case then you shouldn't be promising an early delivery date. The delivery date was a good month and a half before anyone else, which is why we ordered from you. I'm curious as to what was shipped to the Post Office? The USPS found fault with the item and held the order due to improper procedure.
We are very sorry for the delayed communication due to COVID-19, we are working with limited staff and were on lockdown. We have instructed a credit to be issued through the online channel as we are not the cc processing company. Thank you for your patience and understanding during this most difficult time.
My order was shipped on 4-29-20 was not received as of 5-16-20. No answer on my emails. I was notified that I would receive it by 5-15-20. Nothing yet, no notifications nothing and were talking about a $400 or so order.
Tried to contact Walmart and they couldn't help. I'm going to cancel order and reverse my charge through the bank unless I hear something.
I am another one of hundreds of customers that ordered a freezer through this company only to find out that the information I was given about shipping was completely false, if this company couldn't fulfill the orders they should not have taken them. Wal-Mart needs to cut all ties with this business, there are hundreds of complaints against this company on there website. Would give them negative 5 stars if possible!
DO NOT ORDER!!! I placed an order and it was supposedly shipped on May 5th with expected delivery on May 18th. Well today is the 19th and Walmart has no answers as to where my item is! I have called and emailed with no response. If I could give a negative star, I would. Even if I would have walked the item from their location to mine, it would not take 13 days!
This is nothing short of fraud. The information that we have is that our freezer shipped via USPS 18 days ago. Since when has the post office delivered freezers? The tracking number is invalid and their phone goes right to a "the mailbox is full" recording. Walmart is of no help. I wish there was a rating lower than zero.
I ordered a freezer through walmart.com on 05/07/2020 and received a tracking number but nothing was shipped. There is no way to contact this seller. The item is no longer listed on walmart.com.
Hello,
we are very sorry for the delayed communication due to COVID-19, we are working with limited staff and were on lockdown. We have instructed a credit to be issued through the online channel as we are not the cc processing company. Thank you for your patience and understanding during this most difficult time.
They took my money, made a label, and never shipped my item. I wish I would have read the reviews first. I purchased on Walmart's website. Now I'm trying to get my money back. They will send an email saying your item shipped, but when you check the tracking number it shows only the label was made. I thought it was odd that they would use the postal service to ship an appliance. That makes me think there was never any intention on sending anything. I hope they return my money fast, just like they took my money fast!
Hello,
we are very sorry for the delayed communication due to COVID-19, we are working with limited staff and were on lockdown. We have instructed a credit to be issued through the online channel as we are not the cc processing company. Thank you for your patience and understanding during this most difficult time.
Ordered a television through Walmart, fulfilled by Wholesale Values as a third party seller. Absolute scam as they charged my credit card, created a USPS label and then NEVER shipped. There are hundreds and hundreds of people who have also been scammed:
https://www.wmtsellers.com/wholesale-values
Should've realized the *** as USPS does not ship large items such as TV's and Freezers (which is what most people were *** on).
Hello,
we are very sorry for the delayed communication due to COVID-19, we are working with limited staff and were on lockdown. We have instructed a credit to be issued through the online channel as we are not the cc processing company. Thank you for your patience and understanding during this most difficult time.
I bought a freezer from seller Wholesale Value, Inc. on the Walmart website. Received a shipping tracking number through USPS. The 80 Lb freezer was not what was shipped. The shipping number is for a one ounce item. Never received the freezer. Walmart was very good in returning my money and they told me that Wholesale Value, Inc is no longer a member on the Walmart Website. Buy beware. Also check the Manta.com reviews along with the Walmart reviews. This was not an issue with the virus and shelter in place order. I hope the Revdex.com will take notice of this.
Hello,
we are very sorry for the delayed communication due to COVID-19, we are working with limited staff and were on lockdown. We have instructed a credit to be issued through the online channel as we are not the cc processing company. Thank you for your patience and understanding during this most difficult time.
Wholesale Values, Inc issued a USPS tracking number. I can see from other reviewers that the same happened to them. An investigation needs to be conducted.
Hello,
we are very sorry for the delayed communication due to COVID-19, we are working with limited staff and were on lockdown. We have instructed a credit to be issued through the online channel as we are not the cc processing company. Thank you for your patience and understanding during this most difficult time.
I ordered a freezer on May 4 through Walmart. sadly to say that this is a *** and a fraud. The freezer doesn't exist. They even created a Usps label and the update says shipped, then on it's way, now delayed.
Hello,
we are very sorry for the delayed communication due to COVID-19, we are working with limited staff and were on lockdown. We have instructed a credit to be issued through the online channel as we are not the cc processing company. Thank you for your patience and understanding during this most difficult time.
Company is a scam and Walmart has pulled them from their website.
I ordered a freezer on Apr 30th to be delivered May 19th. W V posted items being shipped USPS to arrive May 19th. Apparently this is the same line given to many other consumers. The phone number is phoney, their is no response from their email given. USPS will not ever deliver an 80lb freezer per the USPS. Walmart is aware of the problem and has pulled them from their website.
I just want you aware this company has pulled a scam on myself, Walmart and many other people. They need to apologize to all of us honestly.
Hello,
we are very sorry for the delayed communication due to COVID-19, we are working with limited staff and were on lockdown. We have instructed a credit to be issued through the online channel as we are not the cc processing company. Thank you for your patience and understanding during this most difficult time.
I have yet to hear from the company, do you know why, well I will tell you.
The address and phone number is fake, the business does not exist.
Hello,
we are very sorry for the delayed communication due to COVID-19, we are working with limited staff and were on lockdown. We have instructed a credit to be issued through the online channel as we are not the cc processing company. Thank you for your patience and understanding during this most difficult time.
Non delivery of a stand up freezer and company generated a fake tracking number on May 07, 2020.
May 1st,2020 placed order(order # XXXXXXX-XXXXXX/Walmart.com) for a RCA stand up freezer(over 85lbs.) With Walmart.com and referred customers to Wholesale Values(by Walmart.com) to order this freezer. Paid infull 326.00
USD and when tried calling their phone number numerous times no answer and no replies to 4+ emails through Walmart.com. Wrote and called Walmart complaint line and emailed back that Wholesale Values will get back to you. Looked up their review page and there is over 20+ complaints made for non delivery of freezers in the last 3 weeks. And entire page has over 250+ negative reviews of non delivered and no refunds made with a non working phone number to company listed above. Looking for a full refund of my order as I was promised delivery by May 10, 2020 and it has come and gone with no response from Wholesale values who work with Walmart.com online shopping. I needed to order another freezer due to no response from this company and unable to cancel through Walmart due to fake tracking number with no item/freezer given to USPS. Tracking number XXXXXXXXXXXXXXXXXXXXX Boca Raton Fl. 33432 May 07,2020 @11:20 AM sceduled delivery May 20 but generated on May 07,2020 with no pick up instructions for USPS. USPS help line stated the tracking number is for 1 ounce package with no further pick up date and informed me that they do not delivery items over 70lbs.(this freezer is over 85 lbs. Out of box). As a former law enforcement officer and seeing all these complaints, I believe this is a bogus appliance company with tiny office that has disappeared after collecting funds all these promised freezers and other non delivered items.
Thank You in advance
***
***@gmail.com
(XXX)XXX-XXXX
Looking for full refund of order asap to my credit card and hopefully assistance to other customers in same situation.
Hello,
we are very sorry for the delayed communication due to COVID-19, we are working with limited staff and were on lockdown. We have instructed a credit to be issued through the online channel as we are not the cc processing company. Thank you for your patience and understanding during this most difficult time.
From: Walmart.com
Date: Thu, May 7, 2020 at 4:24 PM
Subject: Shipped and arriving 05/20: RCA 6.5 cu ft Upright Freezer,...
To:
Dear Revdex.com;(Case# XXXXXXXX Wholesale Values Inc.)
This is an update from Walmart.com that the order has shipped on May 07th 2020. If Walmart ever looks into this tracking number they will see it's a small envelope and has never been sent to USPS
office for pick up for delivery. Walmart only has records of this false tracking number and is referring this to Wholesale Values Inc. and I'm trapped in this scam and no responses or voice answering machine at Wholesale Values Inc.. Between emails, phone call attempts by Walmart and myself it well over 10 attempts with no responses from Wholesale Values Inc.. If Walmart just checked the over 250 negative reviews on their web site they will see this are the only reviews for Wholesale Values Inc.(over 20 undelivered complaints for freezer in last 3 weeks).
I have forwarded all Walmart receipts, USPS tracking proof of non pick up of Freezer.
Help Center Account
We've shipped your order
Hello ***,
Your items are on the way. We've included the tracking information below.
You can view your order in your Account. If you have questions, visit our Help Center.
Thanks for shopping,
Your Walmart Customer Care Team
Order number XXXXXXX-XXXXXX
Order date Fri, May 1, 2020
Arrives by end of day Wed, May 20
Track Shipment
USPS tracking number
XXXXXXXXXXXXXXXXXXXXXX
Shipping to ***
2857 *** Ave
Bronx,NY XXXXX
Items
RCA 6.5 cu ft Upright Freezer, White RFRF690-COM
Qty: 1 $299.77
Order subtotal $299.77
Wholesale Values delivery FREE
Total tax $26.60
Order total $326.37
VISA ending in 2738 $326.37
Order number XXXXXXX-XXXXXX
About Returns Start a Return Help Center Account
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Hello,
we are very sorry for the delayed communication due to COVID-19, we are working with limited staff and were on lockdown. We have instructed a credit to be issued through the online channel as we are not the cc processing company. Thank you for your patience and understanding during this most difficult time.
________________________________________
I ordered freezer on April 28, which was to be delivered no later than May 12, which has not arrived and is indefinitely delayed. I want a refund.
I ordered a deep freezer on April 28th, 2020. The deep freezer was to arrive no later than May 12th, 2020. Order number XXXXXXX-XXXXXX. I used a Discover credit card in the amount of $374.93 (including the warranty I purchased, the freezer was $299.77 plus tax). I reached out on May 15th as the delivery date came and went and the tracking number never updated (USPS tracking number XXXXXXXXXXXXXXXXXXXXXX). They state you will hear back in one business day, but never heard back. I have tried to call or do chat for a refund, but the wait times are over an hour and when you request a call back, no one ever does. I contacted them via message again today for a refund, which is what I am requesting: my order be cancelled and a refund given. I ordered via third party through Walmart.com but to get the refund, the order must be cancelled by the seller since they mark the item as "shipped" even though nothing has ever happened in 18 days since a label was generated. I have more files I can attach as evidence, but it will only let me attach one below.
A refund of my purchase for $374.93
Hello,
we are very sorry for the delayed communication due to COVID-19, we are working with limited staff and were on lockdown. We have instructed a credit to be issued through the online channel as we are not the cc processing company. Thank you for your patience and understanding during this most difficult time.
________________________________________
They are a third party vendor on *** website, I ordered a freezer from them, they have scammed me.
On April 29, 2020, I placed Order #XXXXXXX-XXXXX, in the amount of $299.77, For item: RCA 6.5 cu ft Upright Freezer, White RFRF690-COM, On the ***-*** website, Sold by Wholesale Values, as a third arty vendor. Original delivery date of 5/11/2020. On 5/3/2020 I received shipping notice with USPS tracking, this is when I first became curious. Since when does the USPS ship freezers? ... That email stated delivery would be by end of day 5/15/2020. They charged my credit card on that same day, Sunday, 5/3/2020. I kept checking the tracking number,, there was no movement, no change, on 5/14/2020 I used the "contact seller" feature through my Walmart account order page and sent a message asking about my delivery that was due the next day, what transport company should I expect,, what time frame? Would they call first, ect... I received an automated response form from *** telling me the seller would respond within 24 hours. They never did. The 15th came & went, No Freezer, No contact from the company. I reached out to *** customer service and was told I needed to deal with the vendor. I have since sent another message to them, again, no response. Upon some internet searching, it appears I am not alone. I fear this company has scammed me out of my money and I will never get my freezer and I will have to throw away the extra food I purchased. I can't find any real contact information for this company anywhere. No phone number, no email.
What I really want is my item.
Hello,
we are very sorry for the delayed communication due to COVID-19, we are working with limited staff and were on lockdown. We have instructed a credit to be issued through the online channel as we are not the cc processing company. Thank you for your patience and understanding during this most difficult time.
________________________________________
I purchased a Freezer on *** on April 29, 2020 from this seller with guaranteed delivery on May 14, 2020 the item has never been shipped.
I purchased a Freezer on Walmart.com on April 29, 2020 from this seller and paid an extra $75.00 for guaranteed delivery on May14, 2020. The freezer has never been shipped. I have contacted *** twice and emailed the seller per *** instructions. The seller has refused to respond to my email. Due the my immediate need for a freezer I was forced to purchase one from another seller The total cost of the Freezer from Wholesale Values was $408.77. Since Wholesale Values did not meet their commitment I want my order cancelled and my $408.77 money refunded.
I want the order Cancelled and my $408.77 refunded to my credit card.
Hello,
we are very sorry for the delayed communication due to COVID-19, we are working with limited staff and were on lockdown. We have instructed a credit to be issued through the online channel as we are not the cc processing company. Thank you for your patience and understanding during this most difficult time.
________________________________________
My wife ordered two different items from this company, card was charged, but items have not shipped.
We ordered an upright freezer from a Walmart marketplace on May 1 and a bag of coffee on March 24. Both items show shipped with USPS tracking, but it is only creation of the label. The items have not been received by USPS. Our card has been charged for both items. It appears from reading online that this company is operating a
I want the freezer and coffee I ordered. If not, I want a full refundz
Hello,
we are very sorry for the delayed communication due to COVID-19, we are working with limited staff and were on lockdown. We have instructed a credit to be issued through the online channel as we are not the cc processing company. Thank you for your patience and understanding during this most difficult time.