Woda Management & Real Estate, LLC

Woda Management takes pride in all their communities, including Clay Meadows.  Management conducts monthly health and safety inspections in all of our apartment homes.  We have an annual contract with an exterminating company to perform monthly preventative service, and bed bug detection....

A physical inspection was performed by Rural Development this year at the community, and we received a great review.  All works orders are completed within 48 hours and our vacant units are made ready for new residents within 5 -10 days. The itemized statement regarding the distribution of her security deposit and any refund or charges, was mailed to the last known address for her on August 25, 2017.  We have not received a landlord reference request to date, but will return any inquiry once received.  If Ms. [redacted] has any questions, she can contact the District Manager for the community, Vicky J[redacted] at ###-###-####.

The rent amount you are being charged is the current rent for your unit. Because your community takes advantage Low Income Housing Tax Credits there are several levels of rents. It is also important to remember that other people's leases expire at different times so that the new rents become effective at different times. You will be required to pay the current market rent on your apartment.

The prorated portion of rent attributable to the difference in unit size for the time Ms. [redacted] was housed in the smaller unit will be refunded.  The check will be sent by September 12.  Again, the flood was not due to any negligence on our part and all household items would fall under renters insurance.

This response is completely unacceptable. I have made numerous attempts to speak with the Woda Group regarding these issues filed in my original complaint and have gotten absolutely nowhere. My mother even emailed [redacted] Woda in Ohio and has gotten no reply whatsoever. And, she knows, for a fact, that Mr. Woda did receive the email and opened it, because she received confirmation back in her email stating he did receive and open said email. Quite frankly, I am extremely disappointed in this company and in Mr. Woda. I would like to think someone in his position would be more than willing to rise above and make a wrong situation right. I am not asking for anything above and beyond what I lost in this biohazardous waste flood, and I am hoping that these issues can be resolved outside of a court of law. Thank you.

Good morning,We have resolved this issue . Staff changes resulted in this Deposit refund being missed in transition. The tenant was paid double her Deposit .Please let me know if you require any further information.Thank you.Donna J[redacted]District Manager Woda Management

We have nothing to add to our original response.  We have addressed all complaints as thoroughly as we can.