I signed up for Penn Foster over a year ago I never even completed the first chapter as far as readingI also have not competed any assignments I called to request a 100% refund including registration and administrative fees as per the refund policy stated on their website I was told that I would get a refund of $even though I paid $ I stated that I never completed an assignment so this is not correct The agent told me I did complete one assignment and received a passing grade This is totally untrue I couldn't even finish reading the first chapter so why would I take an assessment on it?
I recently ran my credit report only to find out that my score had decreased significantly due to there being multiple collection accounts on my *** report, all referencing Penn FosterI'm in the process of purchasing a home and have since had to stop searching all together since I can't even obtain a pre-approval letter from how much my score dropped because of thisI reached out to Penn Foster inquiring on these accounts and what to do to get this correctedI was instructed to send in a copy of my drivers license and social security card so that they could investigate and remove these erroneous accountsThe representative stated that because of their erroneous nature they would be removed very quicklyHowever, due to these accounts not belonging to me I don't feel comfortable just sending out a copy of such delicate/confidential information to any random company and need to have this corrected as soon as possible without having to send in personal documentsIt really is no
I was enrolled in courses at Penn Foster Career School in the Medical Assisting programBefore beginning the program, I spoke with a customer service representative from the school about the school's national accredidation to ensure it was valid in my state so I could take a state board in my state and be a Certified Medical Assistant once I was finished with the courseworkAfter attending two of the three semesters, I was told by the advisors at *** *** *** in Pendleton, South Carolina that Penn Foster Career School is not accredited with the necessary critera for me to be able to sit in an exam and take a state board for certificationUpon realizing this information, I called the school contact number and spoke with several different people (none of the employees knew who to transfer me to to resolve my issue)Finally, I spoke to a woman who told me I could cancel the program and only pay for courses I completed and materials I received so I didI finished the p
I'am so upset with myself for deciding to try this school which I loved the curriculum they have for high school diploma, I had been doing okay with everythingAnd then work got so crazy, I got pregnant and so sick single mother with two other kids I didn't have time to do this anymoreThey told me I could cancel for $i called and was informed they"ll call me back, (which never happened) to find out later they put me in collectionsAnd now I have a collections bill over $and have no clue how I am going to pay itI would not ever recommend this 'school' to anyoneEver!!!! It's a scam
I took an online course in July with *** ***, it was one class, I paid in full before starting the class...I finished my class in August and was supposed to receive my transcript def by SeptAs of today 10/23/17; I have called *** *** times, I get a different response every time I callI've been told once that it was a glitch in their system and it would be sent to me within to days...I waited way longer than that time frame and called back...they told me again that my account (I guess) is in a status pending status, whatever that means, I took course and explained that to them and it was supposed to be fixed again....The supervisor I talked to today told me there's nothing he can do until their glitch is fixed, he doesn't know why it's showing what it is because I have completed everything I needed toThat's exactly what he told me and he can't do anything about it....I explained to them every time I need these transcripts for my employer and I'm on a tim
So about a month ago I completed my proctor exams for classes which were Biology, Animal Anatomy and Animal Anatomy Recently I received my grades back and I passed Biology and Animal Anatomy but they said I failed Animal Anatomy Keep in mind, there is no way I can see how I did on my examsI emailed the school asking why I failed and If there was anyway I could see which answers were right and wrongThey proceeded to tell me they could not give me any help and I wasn't allowed to review my answers, followed by telling me I skipped questions and didn't answer themAs of right now I have no proof if I actually didn't answer them or not, which I assure you I did because I had a proctor watch over me and review all my answers before mailing it back to the schoolI asked them again about seeing my tests and they refuse my requestsSo as of now they are charging me 500$ to re take the class and the exam again , and I have to believe their word that I skipped questionsA
Currently, have a contract with company That states I can cancel within days after the first day of opt-in The Company offered a rebuttal of cancellationper contract, I must only inform them via mail, email or telephone The cancellation should have been taken care of with the initial request.This has happened to me multiple times with this company They continue to bill my card on accounts I have emails that show I have requested these changesAlso peers that I have recently recommended to them have the same billing concernsThe company is not canceling contracts of individuals who opt out within daysSomething is fundamentally broken To name a few of the accounts (different People) with the issueAlso links to course work were broken, something was said about their system upgrades at the time, but not my problemasked specific questions with signing up about previous account status and eligibility
I was discharged from the military on June 1, due to back issues , I decided to do an online course with Penn Foster for Veterinary Assistant
I have completed all my required course work with the exception of the externship which I am unable to perform due to my back injury I have refused to make any payment until I either received my diploma and take my veterinary assistant certification exam or get full refund of the money I paid out Please Note I did state to them that I have sustained a back injury while I was deployed overseas After all this they sent my bill to a collection agancy ,which note was paid in fullI checked my credit report due to this reporting dropped my credit score and Penn foster refused to remove it from credit reporting by *** *** and ***
I am a current or was a current student at Penn Foster CollegeI signed up a few years back in hopes to be able to be a licensed vet technicianApproxyears ago I signed up with this program and finished the first semesterMade all payments and finalized my fort semesterAfter this, there was some family hardship and a new baby making an arrival so I decided that it was best I put my studies on hold for a whileJust recently I resigned up for this program to in hopes finish the programIt’s been only about a few months and I have had the worst experience of my life and in professionalismAfter reviewing my last 1st semester I was told I would have to pay about $$1,towards first semsester and then some to continue and basically have to repay back my semester I already completedAfter going through student services to help resolve this issue, there was no resolvingI was constantly bounced around a bunch and never was able to get anywhereThere customer service departmen
Basically I got enrolled at Penn Foster in and after starting I only got a chance to do lessons out of I called to cancel but they are stating that I didn't but one rep said she does see that I didPenn Foster sent my account to the collection agency with a balance of $433! I didn't even get a chance to finish ONE EXAM so why am I being charged? This company is a SCAM! The collection agency stated that I could call Penn Foster and they could adjust the balance so I gave them yet another call and upon calling Penn Foster they said that they couldn't do anything about it at this point because it is out of their hands & they hung up in my faceThe collection agency says otherwiseThis has brought my credit score down drastically and I feel like they are only out for moneyWhen it comes to taking money every agent is cooperative but when you're having a problem with the company you get ignored!
I have had nothing but positive interactions with Penn FosterMany years ago I was foolish enough to leave high school and decided to finish my diploma at homeI went with Penn Foster, and graduated with a gpaI got my life together and took my diploma and transcripts with me to several colleges in my neck of the woods in NJ, and I was more than excited to find my education was acceptedI've acquired a degree and certification outside of Penn Foster and I've decided to return to them now because I am changing careers and trust their processes and accreditationAnyone saying that they are not reaching anyone, they also have hours of operation just like any other school or business....patience! You're not their only student or client! I also had been refunded because I decided to change my course, and there is a process as well....again, patience! I received my refund as promisedI'm very much looking forward to working with Penn Foster again for my educational needsI can not recommend this school enough!
I am set up for automatic payments with a set amount to come out of my bank account on a set day of the month per a contract I signed and sent back to the schoolFor the past year I have had to repeatedly call and fix my account where too much money was taken out of my account, repeated transactions of differing amounts on several days of the month taken out of my account, and overpayment on the set day of the month was taken outWhen I call in now I get the run around and they will have too look into the issue and get back with meNow they are charging me late fees, telling me my account is over $past due and still taking repeated random payments from my bank account stating my account is set up for automatic monthly payments
When I registered I was told that I could cancel within the first days if I wasn't satisfied with no more charges and a refund of what I paidWell I called to cancel today and they are trying to charge me $to cancel
I am so upset with myself over deciding to try this schoolI had been doing okay with everythingAnd then work got so crazy and I didn't have time to do this anymoreThey told me I could cancel for $And by the time I called back a couple weeks later to do this, they put me into collectionsAnd now I have a collections bill of $1500, and have no clue how I am going to pay itI would not ever recommend this 'school' to anyoneEverIt's a scam
On November 29, I bought the Associate Degree named Marketing from Penn Foster College by phone with a representativeI paid $using my American Express cardAfter one week, I called Penn Foster to cancel the Associate of Marketing Degree planThe agent I spoke with reminded me of what Penn Foster says on their website: Penn Foster has it said on their website that refunds are given based on how much work that the student completesThe agent told me that because I only completed one test she made the decision that I would receive a full refund of $for the programThree weeks have passed and I’ve disputed the transaction with my bank but I still do not have the $Refund for the closed programI mailed letters to Penn Foster and I called Penn FosterThe agent that I spoke with asked me to mail in my bank statement because she believed that I never paid Penn Foster $for the Associate of Marketing program
I signed up for a hvac program that I finished last month and paid off a total of $paid it in full on the 3rd of November so I called them on the 3rd they told me I did it by check so it takes days to clear with bank or we can do over the phone and it will take weeks to clear I said ok can u void it and they did so I paid $because they said if I paid that I would save $so it was still saying I owed them that so he said don't worry about it it will go away by tomorrow and it did and that he would call me back in morning never did so I called on Monday the 20th and they couldn't explain to me when they would ship out my graduation set out the guy put me on hold talking to his supervisor that it should of been sent he dont know why it hasnt and that he would call me in morning and never called me back the next day like he saidI don't understand I completed the program and gave the money that was suppose to be gave but they can't give me the information on grad
I would like to cancel is because they have awful customer service, you receive absolutely NO support like they advertise Also, their online program is difficult to navigate and difficult to understand and certainly NOT interactive like they advertise! I have requested to cancel my enrollment after taking my placement test, which I passed I was told I would still owe for the associates program because I had transfer credits come in from a different school and because I have taken placement tests, they are claiming that I have finished 25% of the program I asked them how they could charge me for transfer credits that I completed at a different college and paid for already! The rude representative told me that it was just the way it was and that it was their policy is Again, I have NOT completed any classes with them! only placement test! Most institutions do not charge for placement tests! They have been charging me $per month since February I think norma
Hello, My son *** *** was enrolled in this school for a couple months We decided to cancel it and was given a confirmation letter along with the amount to be refunded in the amount of $something dollars I’ve been waiting for the check for months now and every time we call are given the “run around” We are still being told that it is processing However, when I called the last time on 10/11/18, I was told that they had no record of me (his mom) on the account I am the person who was paying for everything The refund should be coming to me However, the student services account manager Andrew was extremely rude and would not provide information to me as to when the refund was processed He stated that his supervisors name is Teresa T and that she was unavailable I would simply like a refund since we do not want to be enrolled at the school and according to their policy, we are able to have a 100% refund if we decide to cancel
I attended Penn foster for my high school diploma n and passed I then continue on to the CDA prep class which these credits transferred into the early childhood associate degree class this school is the best so far I paid my bills at $a month for both and finished I have landed two jobs two daycares which were owned by Corpriate co in the learning group bright horizons which did not work out because of management and people being jealous of me being in almost a lead teacher But God now I’m at another Corp place at Child Time because of Penn Foster and the training I am looked at differentlyKeep up with this school it’s not hard being in my 50’s I thought that I could not do it I am very proud of myself and love Penn Foster College you will go far ??????
I signed up for Penn Foster over a year ago I never even completed the first chapter as far as readingI also have not competed any assignments I called to request a 100% refund including registration and administrative fees as per the refund policy stated on their website I was told that I would get a refund of $even though I paid $ I stated that I never completed an assignment so this is not correct The agent told me I did complete one assignment and received a passing grade This is totally untrue I couldn't even finish reading the first chapter so why would I take an assessment on it?
I recently ran my credit report only to find out that my score had decreased significantly due to there being multiple collection accounts on my *** report, all referencing Penn FosterI'm in the process of purchasing a home and have since had to stop searching all together since I can't even obtain a pre-approval letter from how much my score dropped because of thisI reached out to Penn Foster inquiring on these accounts and what to do to get this correctedI was instructed to send in a copy of my drivers license and social security card so that they could investigate and remove these erroneous accountsThe representative stated that because of their erroneous nature they would be removed very quicklyHowever, due to these accounts not belonging to me I don't feel comfortable just sending out a copy of such delicate/confidential information to any random company and need to have this corrected as soon as possible without having to send in personal documentsIt really is no
I was enrolled in courses at Penn Foster Career School in the Medical Assisting programBefore beginning the program, I spoke with a customer service representative from the school about the school's national accredidation to ensure it was valid in my state so I could take a state board in my state and be a Certified Medical Assistant once I was finished with the courseworkAfter attending two of the three semesters, I was told by the advisors at *** *** *** in Pendleton, South Carolina that Penn Foster Career School is not accredited with the necessary critera for me to be able to sit in an exam and take a state board for certificationUpon realizing this information, I called the school contact number and spoke with several different people (none of the employees knew who to transfer me to to resolve my issue)Finally, I spoke to a woman who told me I could cancel the program and only pay for courses I completed and materials I received so I didI finished the p
I'am so upset with myself for deciding to try this school which I loved the curriculum they have for high school diploma, I had been doing okay with everythingAnd then work got so crazy, I got pregnant and so sick single mother with two other kids I didn't have time to do this anymoreThey told me I could cancel for $i called and was informed they"ll call me back, (which never happened) to find out later they put me in collectionsAnd now I have a collections bill over $and have no clue how I am going to pay itI would not ever recommend this 'school' to anyoneEver!!!! It's a scam
I love PEnn Foster, is helping me to get my Interior Decor Diploma...and Floral DEsign..love it
I took an online course in July with *** ***, it was one class, I paid in full before starting the class...I finished my class in August and was supposed to receive my transcript def by SeptAs of today 10/23/17; I have called *** *** times, I get a different response every time I callI've been told once that it was a glitch in their system and it would be sent to me within to days...I waited way longer than that time frame and called back...they told me again that my account (I guess) is in a status pending status, whatever that means, I took course and explained that to them and it was supposed to be fixed again....The supervisor I talked to today told me there's nothing he can do until their glitch is fixed, he doesn't know why it's showing what it is because I have completed everything I needed toThat's exactly what he told me and he can't do anything about it....I explained to them every time I need these transcripts for my employer and I'm on a tim
So about a month ago I completed my proctor exams for classes which were Biology, Animal Anatomy and Animal Anatomy Recently I received my grades back and I passed Biology and Animal Anatomy but they said I failed Animal Anatomy Keep in mind, there is no way I can see how I did on my examsI emailed the school asking why I failed and If there was anyway I could see which answers were right and wrongThey proceeded to tell me they could not give me any help and I wasn't allowed to review my answers, followed by telling me I skipped questions and didn't answer themAs of right now I have no proof if I actually didn't answer them or not, which I assure you I did because I had a proctor watch over me and review all my answers before mailing it back to the schoolI asked them again about seeing my tests and they refuse my requestsSo as of now they are charging me 500$ to re take the class and the exam again , and I have to believe their word that I skipped questionsA
Currently, have a contract with company That states I can cancel within days after the first day of opt-in The Company offered a rebuttal of cancellationper contract, I must only inform them via mail, email or telephone The cancellation should have been taken care of with the initial request.This has happened to me multiple times with this company They continue to bill my card on accounts I have emails that show I have requested these changesAlso peers that I have recently recommended to them have the same billing concernsThe company is not canceling contracts of individuals who opt out within daysSomething is fundamentally broken To name a few of the accounts (different People) with the issueAlso links to course work were broken, something was said about their system upgrades at the time, but not my problemasked specific questions with signing up about previous account status and eligibility
I was discharged from the military on June 1, due to back issues , I decided to do an online course with Penn Foster for Veterinary Assistant
I have completed all my required course work with the exception of the externship which I am unable to perform due to my back injury I have refused to make any payment until I either received my diploma and take my veterinary assistant certification exam or get full refund of the money I paid out Please Note I did state to them that I have sustained a back injury while I was deployed overseas After all this they sent my bill to a collection agancy ,which note was paid in fullI checked my credit report due to this reporting dropped my credit score and Penn foster refused to remove it from credit reporting by *** *** and ***
I am a current or was a current student at Penn Foster CollegeI signed up a few years back in hopes to be able to be a licensed vet technicianApproxyears ago I signed up with this program and finished the first semesterMade all payments and finalized my fort semesterAfter this, there was some family hardship and a new baby making an arrival so I decided that it was best I put my studies on hold for a whileJust recently I resigned up for this program to in hopes finish the programIt’s been only about a few months and I have had the worst experience of my life and in professionalismAfter reviewing my last 1st semester I was told I would have to pay about $$1,towards first semsester and then some to continue and basically have to repay back my semester I already completedAfter going through student services to help resolve this issue, there was no resolvingI was constantly bounced around a bunch and never was able to get anywhereThere customer service departmen
Basically I got enrolled at Penn Foster in and after starting I only got a chance to do lessons out of I called to cancel but they are stating that I didn't but one rep said she does see that I didPenn Foster sent my account to the collection agency with a balance of $433! I didn't even get a chance to finish ONE EXAM so why am I being charged? This company is a SCAM! The collection agency stated that I could call Penn Foster and they could adjust the balance so I gave them yet another call and upon calling Penn Foster they said that they couldn't do anything about it at this point because it is out of their hands & they hung up in my faceThe collection agency says otherwiseThis has brought my credit score down drastically and I feel like they are only out for moneyWhen it comes to taking money every agent is cooperative but when you're having a problem with the company you get ignored!
I have had nothing but positive interactions with Penn FosterMany years ago I was foolish enough to leave high school and decided to finish my diploma at homeI went with Penn Foster, and graduated with a gpaI got my life together and took my diploma and transcripts with me to several colleges in my neck of the woods in NJ, and I was more than excited to find my education was acceptedI've acquired a degree and certification outside of Penn Foster and I've decided to return to them now because I am changing careers and trust their processes and accreditationAnyone saying that they are not reaching anyone, they also have hours of operation just like any other school or business....patience! You're not their only student or client! I also had been refunded because I decided to change my course, and there is a process as well....again, patience! I received my refund as promisedI'm very much looking forward to working with Penn Foster again for my educational needsI can not recommend this school enough!
I am set up for automatic payments with a set amount to come out of my bank account on a set day of the month per a contract I signed and sent back to the schoolFor the past year I have had to repeatedly call and fix my account where too much money was taken out of my account, repeated transactions of differing amounts on several days of the month taken out of my account, and overpayment on the set day of the month was taken outWhen I call in now I get the run around and they will have too look into the issue and get back with meNow they are charging me late fees, telling me my account is over $past due and still taking repeated random payments from my bank account stating my account is set up for automatic monthly payments
When I registered I was told that I could cancel within the first days if I wasn't satisfied with no more charges and a refund of what I paidWell I called to cancel today and they are trying to charge me $to cancel
I am so upset with myself over deciding to try this schoolI had been doing okay with everythingAnd then work got so crazy and I didn't have time to do this anymoreThey told me I could cancel for $And by the time I called back a couple weeks later to do this, they put me into collectionsAnd now I have a collections bill of $1500, and have no clue how I am going to pay itI would not ever recommend this 'school' to anyoneEverIt's a scam
On November 29, I bought the Associate Degree named Marketing from Penn Foster College by phone with a representativeI paid $using my American Express cardAfter one week, I called Penn Foster to cancel the Associate of Marketing Degree planThe agent I spoke with reminded me of what Penn Foster says on their website: Penn Foster has it said on their website that refunds are given based on how much work that the student completesThe agent told me that because I only completed one test she made the decision that I would receive a full refund of $for the programThree weeks have passed and I’ve disputed the transaction with my bank but I still do not have the $Refund for the closed programI mailed letters to Penn Foster and I called Penn FosterThe agent that I spoke with asked me to mail in my bank statement because she believed that I never paid Penn Foster $for the Associate of Marketing program
I signed up for a hvac program that I finished last month and paid off a total of $paid it in full on the 3rd of November so I called them on the 3rd they told me I did it by check so it takes days to clear with bank or we can do over the phone and it will take weeks to clear I said ok can u void it and they did so I paid $because they said if I paid that I would save $so it was still saying I owed them that so he said don't worry about it it will go away by tomorrow and it did and that he would call me back in morning never did so I called on Monday the 20th and they couldn't explain to me when they would ship out my graduation set out the guy put me on hold talking to his supervisor that it should of been sent he dont know why it hasnt and that he would call me in morning and never called me back the next day like he saidI don't understand I completed the program and gave the money that was suppose to be gave but they can't give me the information on grad
I would like to cancel is because they have awful customer service, you receive absolutely NO support like they advertise Also, their online program is difficult to navigate and difficult to understand and certainly NOT interactive like they advertise! I have requested to cancel my enrollment after taking my placement test, which I passed I was told I would still owe for the associates program because I had transfer credits come in from a different school and because I have taken placement tests, they are claiming that I have finished 25% of the program I asked them how they could charge me for transfer credits that I completed at a different college and paid for already! The rude representative told me that it was just the way it was and that it was their policy is Again, I have NOT completed any classes with them! only placement test! Most institutions do not charge for placement tests! They have been charging me $per month since February I think norma
Hello, My son *** *** was enrolled in this school for a couple months We decided to cancel it and was given a confirmation letter along with the amount to be refunded in the amount of $something dollars I’ve been waiting for the check for months now and every time we call are given the “run around” We are still being told that it is processing However, when I called the last time on 10/11/18, I was told that they had no record of me (his mom) on the account I am the person who was paying for everything The refund should be coming to me However, the student services account manager Andrew was extremely rude and would not provide information to me as to when the refund was processed He stated that his supervisors name is Teresa T and that she was unavailable I would simply like a refund since we do not want to be enrolled at the school and according to their policy, we are able to have a 100% refund if we decide to cancel
I attended Penn foster for my high school diploma n and passed I then continue on to the CDA prep class which these credits transferred into the early childhood associate degree class this school is the best so far I paid my bills at $a month for both and finished I have landed two jobs two daycares which were owned by Corpriate co in the learning group bright horizons which did not work out because of management and people being jealous of me being in almost a lead teacher But God now I’m at another Corp place at Child Time because of Penn Foster and the training I am looked at differentlyKeep up with this school it’s not hard being in my 50’s I thought that I could not do it I am very proud of myself and love Penn Foster College you will go far ??????