I am filing a complaint now about my daughter *** *** *** diploma she never receivedMy daughter started the high school program September 16, and finished late March of this year, now please be aware when you finish a course you are scored then you go to the next lesson, *** finished her courses graded and went through when she finished the program they emailed her congratulations and then sent her a count down to graduation tracker! The excitement we both felt was a amazing! She had a pretty rough time at her school so this was a big deal and she was graduating a year earlySo about weeks later we receive a letter from Penn foster saying thank you for doing the program and paying in full but you failed and at this time the “board” has decided to not present you with a diplomaWell I was beyond livid I contacted the school and spoke with Brian B***, this man is rude, unprofessional, and honestly could care less of our situationHe said and I quote “ it
I contacted the school to let them know that I had surgery and that my recovery process had hindered me completing the course and that I would not be continuingI have received robot calls 8AM in the morning from the school, derogatory letters from the school finance department I emailed them and gave them the approximate date that I cancelled and who I spoke with I received a Derogatory letter from a gentleman name MrB*** demanding that I pay $in Jan I emailed him and stated I cancelled and that I dont owe $Then I got a Letter from Mark S*** in Feb and Chris E*** in March I stated that I didn't owe for what I didn't finishMy last payment was in July and I stated then I was not continuing Then they told me I owe $cancellation fee?
I told them I am on a fixed income and if I do owe that it would be paid in paymentsThis was in February I just today received a derogatory letter from the school again from Chris E*** demandi
HelloI enrolled in Administrative Assistant diploma beforeI did not satisfied with the program and I withdrew from the programLater on, I received s collection letter from Penn Foster third party regarding to the paymentI did paid it off but they put that negative report on my account and now it's hurt my credit reportI tried to disputed but I can't
On August 29, 2016, I requested a cancellation of the account for the "Medical Billing and Coding" program that I was enrolled in through Penn FosterI was immediately told (through chat services) that I was not allowed to cancel my account; however, as soon as the chat ended I was locked out of my account with the screen stating "Your account has been cancelledPlease call ###-###-#### for account information." Over the next two days, I received emails asking me to confirm the cancellation, which I didNone of the emails stated that I owed a balance on the accountHowever, I am now receiving billing statements in the mail requesting the amount of $for the remainder of the program that has not been completed and I have been denied access toAdditionally, not only have I not received all of the course materials, but I was immediately locked out of an account for which Penn Foster is requesting full payment for I should not have to pay full price for a program and material
I am so upset with myself over deciding to try this schoolI had been doing okay with everythingAnd then work got so crazy and I didn't have time to do this anymoreThey told me I could cancel for $And by the time I called back a couple weeks later to do this, they put me into collectionsAnd now I have a collections bill of $1500, and have no clue how I am going to pay itI would not ever recommend this 'school' to anyoneEverIt's a scam
Hello the complaint I have with Penn foster is that they are trying to collect an amount from them when I did not even once use there serviceDid not take any exams at allI have proff of thatIf someone can please help with this matter I'm pretty sure this is not legal what they are doing will be getting legal advise soonI'm in collections right now getting calls every day by their collection company they use asking me for bank information over the phone this is not rightfor service I never even used onceSigned up paid the sign up fee and that's it never went back to website for anything you can't believe even proceed unless you pay more so I do not understand how I'm in collections for $
Hello, I signed up for a course at pen n foster October 14thOn October 29th I decided that I wanted to cancel the classI called twice to cancel and was hung up on twiceI sent three emails to cancel, and to stop the automatic paymentsThe school went ahead and took the $payment anywayThe school is ignoring me and not canceling the courseI want the $back in my account and I want the class canceledI will never recommend this school to anyone,seems you don't have the freedom to back outCan you please take care of this situationThank you, katrin a suibielski
I signed up for a course & paid a total of $but decided to cancelI was told to get a refund I would need the original agreement from when I signed up, as the policy had changedAs of today, my account is still active and I have never been terminated for lack of participationI've never even been contacted by anyone about anything unless I initiated the conversationI've never been blocked from the student portal & can still log in with my credentialsI've always had the option of continuing the course alsoI wanted to cancel though & had actually found the original agreement last weekI emailed & asked for a refund according to the terms stated in the agreementThe reply said that I took too long and should've done it while my enrollment was still activeTherefor I won't receive any refundAs I said, my enrollment is still activeI only completed 10% of the course and I still have an email from when I told faculty that I decided the Locksmith course w
Pennfoster told me if I started a payment plan with there collecter I would be able to resume my classes but then the collector tells me that if I dont pay the full payment I can get back into my classess but that was not what was told to me by Pennfoster, So I believe I was tricked into making an agreement ro pay them with out getting what im paying for, because im only 60% into my classesI cant even look to see my classes into I pay in full to a collections agent and I dont even know if I pay if ill be able to go back to my classes
Penn foster charged me and sent me to collections for the full amount of tuition for the legal secretary course even though I dint finish even half of the courses,I had originally started the medical billing and coding course and didn't finish that courseThey only charged me for he classes I had taken and not the whole course so I don't understand how they can take me to collections for the entire legal secretary course when I didn't do even halfDo I understand I need to pay for the classes I DID take? Yes I doBut not the full tuition and certainly not to collections
I became behind in my payments while I was going through a nasty separation, I spoke with very nice woman who helped me get on a payment plan She said once I completed the payment I will have the option to complete my self paced programDue to the my separation I was without internet for a few months at most When I tried to login I wasn't able to complete any of my classesIt is upsetting that I took the time to pay off my balance for my program I find it quite strange that a student who paid of their class in full wouldn't have the option to complete it Or at least possibly be given a time restriction on how soon the student would have to complete the course once paying in full
On 11/04/I signed up for the Medical Billing and coding course, but was too busy at work to attendThe course cost $on a closed out *** card that ended in On 06/20/I changed my course of study from Medical Billing & Coding (ID #***) to Engineering Technology (now ID #***)Shortly after, I was diagnosed with a medical condition and I requested a refund via email to ***, on 07/12/I was told that even though I paid $into the Penn Foster that I was only going to receive $back, not happy On 09/01/2016, I sent another email to *** requesting the refund and a stop auto pay of $a month on my *** ** *** credit card I received a letter dated 9/2/that my refund requesting back in July was being processed I have called multiple times and get disconnected during the hold processI sent a 3rd email on 10/24/as I cannot seem to get connected to anyone at ###-###-#### without being
Currently, have a contract with company That states I can cancel within days after the first day of opt-in The Company offered a rebuttal of cancellationper contract, I must only inform them via mail, email or telephone The cancellation should have been taken care of with the initial request.This has happened to me multiple times with this company They continue to bill my card on accounts I have emails that show I have requested these changesAlso peers that I have recently recommended to them have the same billing concernsThe company is not canceling contracts of individuals who opt out within daysSomething is fundamentally broken To name a few of the accounts (different People) with the issueAlso links to course work were broken, something was said about their system upgrades at the time, but not my problemasked specific questions with signing up about previous account status and eligibility
I finished my schooling on November 18th was supposed to be placed in an externship for my pharmacy technician schooling that I did within four to six weeks it has been well over that I have contacted school at least three or four times they keep giving me different excuses and an externshipNow I'm asking for the rest of my schooling to just be wiped clean as far as the remaining payments due to their lack of getting me an externship has caused me to be able to finish my program and I have to continue paying if I'm not getting my certification saying that I finish my schooling
I have been checking my credit reportI noticed *** *** was on my reportI Disputed this count with all bureausTrans union deletes the countWhen I called *** *** to ask why you removed me from trans union but not from Equifax and Experian they have no answerThey ask me to seen a copy of my Identification, social security card and a notarize letter copy of my diploma from stating that I was not the one that applied for a diploma in Once I sent all that, they now saying they did receive my informationOnly item they have is the letterThats In possible to not get all informationSo I called back to resend the items and now they not answering me
I signed up for *** *** School in February and was very eager to get back to studyingAfter using the online service twice I decided that I didn’t like the programI called to cancel my serviceI have not used or even signed in to itThey do not lend money Afro I chose to do monthly paymentsNow they have placed my account in collections for $1,Why do I still owe this when I cancelledDo not use this service for they are not a real school and are not accreditedThey are frauds and will mess up your credit
my name is *** *** I am taking small business management course currently but can not get in to do my work due to them saying I have an account with them already for the same program I am taking nowI don't feel I should have been able to return to the school if I already had an account with them to begin withI would like something done ASAP
I've been calling penn foster for a few days because the balance on my account is incorrect and I spoke to one representative and instead of helping me all she did was put me back in to the cueMy reminding balance is only $and they have $which is incorrect and nobody is helpingIt's a nightmare calling them or even getting anybody to help you
I sent by certified us postal mail on June 2016/Friday Clearwater Florida post office
(tracking # *** - two [2] money orders [***} to Penn Foster Career School
payment processing Boston Ma payable to:
-penn foster career school [$150.00] one hundred and fifty dollars [tuition}
-penn foster *** hours [$50.00] fifty dollars for purchase of *** hours/*** training- travel/tourism
Tracking confirmed on 20/6/16/Monday mail sorted/complete in Boston Ma postal unit
school id # *** on both {***} money orders
On 21/6//Tuesday it has not been posted onto my student account
The penn foster school was notified end *** *** *** *** *** *** ** ** *** ***., Clearwater Florida ***, student id #***
###-###-####
I am a current or was a current student at Penn Foster CollegeI signed up a few years back in hopes to be able to be a licensed vet technicianApproxyears ago I signed up with this program and finished the first semesterMade all payments and finalized my fort semesterAfter this, there was some family hardship and a new baby making an arrival so I decided that it was best I put my studies on hold for a whileJust recently I resigned up for this program to in hopes finish the programIt’s been only about a few months and I have had the worst experience of my life and in professionalismAfter reviewing my last 1st semester I was told I would have to pay about $$1,towards first semsester and then some to continue and basically have to repay back my semester I already completedAfter going through student services to help resolve this issue, there was no resolvingI was constantly bounced around a bunch and never was able to get anywhereThere customer service departmen
I am filing a complaint now about my daughter *** *** *** diploma she never receivedMy daughter started the high school program September 16, and finished late March of this year, now please be aware when you finish a course you are scored then you go to the next lesson, *** finished her courses graded and went through when she finished the program they emailed her congratulations and then sent her a count down to graduation tracker! The excitement we both felt was a amazing! She had a pretty rough time at her school so this was a big deal and she was graduating a year earlySo about weeks later we receive a letter from Penn foster saying thank you for doing the program and paying in full but you failed and at this time the “board” has decided to not present you with a diplomaWell I was beyond livid I contacted the school and spoke with Brian B***, this man is rude, unprofessional, and honestly could care less of our situationHe said and I quote “ it
I contacted the school to let them know that I had surgery and that my recovery process had hindered me completing the course and that I would not be continuingI have received robot calls 8AM in the morning from the school, derogatory letters from the school finance department I emailed them and gave them the approximate date that I cancelled and who I spoke with I received a Derogatory letter from a gentleman name MrB*** demanding that I pay $in Jan I emailed him and stated I cancelled and that I dont owe $Then I got a Letter from Mark S*** in Feb and Chris E*** in March I stated that I didn't owe for what I didn't finishMy last payment was in July and I stated then I was not continuing Then they told me I owe $cancellation fee?
I told them I am on a fixed income and if I do owe that it would be paid in paymentsThis was in February I just today received a derogatory letter from the school again from Chris E*** demandi
HelloI enrolled in Administrative Assistant diploma beforeI did not satisfied with the program and I withdrew from the programLater on, I received s collection letter from Penn Foster third party regarding to the paymentI did paid it off but they put that negative report on my account and now it's hurt my credit reportI tried to disputed but I can't
On August 29, 2016, I requested a cancellation of the account for the "Medical Billing and Coding" program that I was enrolled in through Penn FosterI was immediately told (through chat services) that I was not allowed to cancel my account; however, as soon as the chat ended I was locked out of my account with the screen stating "Your account has been cancelledPlease call ###-###-#### for account information." Over the next two days, I received emails asking me to confirm the cancellation, which I didNone of the emails stated that I owed a balance on the accountHowever, I am now receiving billing statements in the mail requesting the amount of $for the remainder of the program that has not been completed and I have been denied access toAdditionally, not only have I not received all of the course materials, but I was immediately locked out of an account for which Penn Foster is requesting full payment for I should not have to pay full price for a program and material
I am so upset with myself over deciding to try this schoolI had been doing okay with everythingAnd then work got so crazy and I didn't have time to do this anymoreThey told me I could cancel for $And by the time I called back a couple weeks later to do this, they put me into collectionsAnd now I have a collections bill of $1500, and have no clue how I am going to pay itI would not ever recommend this 'school' to anyoneEverIt's a scam
Hello the complaint I have with Penn foster is that they are trying to collect an amount from them when I did not even once use there serviceDid not take any exams at allI have proff of thatIf someone can please help with this matter I'm pretty sure this is not legal what they are doing will be getting legal advise soonI'm in collections right now getting calls every day by their collection company they use asking me for bank information over the phone this is not rightfor service I never even used onceSigned up paid the sign up fee and that's it never went back to website for anything you can't believe even proceed unless you pay more so I do not understand how I'm in collections for $
Hello, I signed up for a course at pen n foster October 14thOn October 29th I decided that I wanted to cancel the classI called twice to cancel and was hung up on twiceI sent three emails to cancel, and to stop the automatic paymentsThe school went ahead and took the $payment anywayThe school is ignoring me and not canceling the courseI want the $back in my account and I want the class canceledI will never recommend this school to anyone,seems you don't have the freedom to back outCan you please take care of this situationThank you, katrin a suibielski
I signed up for a course & paid a total of $but decided to cancelI was told to get a refund I would need the original agreement from when I signed up, as the policy had changedAs of today, my account is still active and I have never been terminated for lack of participationI've never even been contacted by anyone about anything unless I initiated the conversationI've never been blocked from the student portal & can still log in with my credentialsI've always had the option of continuing the course alsoI wanted to cancel though & had actually found the original agreement last weekI emailed & asked for a refund according to the terms stated in the agreementThe reply said that I took too long and should've done it while my enrollment was still activeTherefor I won't receive any refundAs I said, my enrollment is still activeI only completed 10% of the course and I still have an email from when I told faculty that I decided the Locksmith course w
Pennfoster told me if I started a payment plan with there collecter I would be able to resume my classes but then the collector tells me that if I dont pay the full payment I can get back into my classess but that was not what was told to me by Pennfoster, So I believe I was tricked into making an agreement ro pay them with out getting what im paying for, because im only 60% into my classesI cant even look to see my classes into I pay in full to a collections agent and I dont even know if I pay if ill be able to go back to my classes
Penn foster charged me and sent me to collections for the full amount of tuition for the legal secretary course even though I dint finish even half of the courses,I had originally started the medical billing and coding course and didn't finish that courseThey only charged me for he classes I had taken and not the whole course so I don't understand how they can take me to collections for the entire legal secretary course when I didn't do even halfDo I understand I need to pay for the classes I DID take? Yes I doBut not the full tuition and certainly not to collections
I became behind in my payments while I was going through a nasty separation, I spoke with very nice woman who helped me get on a payment plan She said once I completed the payment I will have the option to complete my self paced programDue to the my separation I was without internet for a few months at most When I tried to login I wasn't able to complete any of my classesIt is upsetting that I took the time to pay off my balance for my program I find it quite strange that a student who paid of their class in full wouldn't have the option to complete it Or at least possibly be given a time restriction on how soon the student would have to complete the course once paying in full
On 11/04/I signed up for the Medical Billing and coding course, but was too busy at work to attendThe course cost $on a closed out *** card that ended in On 06/20/I changed my course of study from Medical Billing & Coding (ID #***) to Engineering Technology (now ID #***)Shortly after, I was diagnosed with a medical condition and I requested a refund via email to ***, on 07/12/I was told that even though I paid $into the Penn Foster that I was only going to receive $back, not happy On 09/01/2016, I sent another email to *** requesting the refund and a stop auto pay of $a month on my *** ** *** credit card I received a letter dated 9/2/that my refund requesting back in July was being processed I have called multiple times and get disconnected during the hold processI sent a 3rd email on 10/24/as I cannot seem to get connected to anyone at ###-###-#### without being
Currently, have a contract with company That states I can cancel within days after the first day of opt-in The Company offered a rebuttal of cancellationper contract, I must only inform them via mail, email or telephone The cancellation should have been taken care of with the initial request.This has happened to me multiple times with this company They continue to bill my card on accounts I have emails that show I have requested these changesAlso peers that I have recently recommended to them have the same billing concernsThe company is not canceling contracts of individuals who opt out within daysSomething is fundamentally broken To name a few of the accounts (different People) with the issueAlso links to course work were broken, something was said about their system upgrades at the time, but not my problemasked specific questions with signing up about previous account status and eligibility
I finished my schooling on November 18th was supposed to be placed in an externship for my pharmacy technician schooling that I did within four to six weeks it has been well over that I have contacted school at least three or four times they keep giving me different excuses and an externshipNow I'm asking for the rest of my schooling to just be wiped clean as far as the remaining payments due to their lack of getting me an externship has caused me to be able to finish my program and I have to continue paying if I'm not getting my certification saying that I finish my schooling
I have been checking my credit reportI noticed *** *** was on my reportI Disputed this count with all bureausTrans union deletes the countWhen I called *** *** to ask why you removed me from trans union but not from Equifax and Experian they have no answerThey ask me to seen a copy of my Identification, social security card and a notarize letter copy of my diploma from stating that I was not the one that applied for a diploma in Once I sent all that, they now saying they did receive my informationOnly item they have is the letterThats In possible to not get all informationSo I called back to resend the items and now they not answering me
I signed up for *** *** School in February and was very eager to get back to studyingAfter using the online service twice I decided that I didn’t like the programI called to cancel my serviceI have not used or even signed in to itThey do not lend money Afro I chose to do monthly paymentsNow they have placed my account in collections for $1,Why do I still owe this when I cancelledDo not use this service for they are not a real school and are not accreditedThey are frauds and will mess up your credit
my name is *** *** I am taking small business management course currently but can not get in to do my work due to them saying I have an account with them already for the same program I am taking nowI don't feel I should have been able to return to the school if I already had an account with them to begin withI would like something done ASAP
I've been calling penn foster for a few days because the balance on my account is incorrect and I spoke to one representative and instead of helping me all she did was put me back in to the cueMy reminding balance is only $and they have $which is incorrect and nobody is helpingIt's a nightmare calling them or even getting anybody to help you
I sent by certified us postal mail on June 2016/Friday Clearwater Florida post office
(tracking # *** - two [2] money orders [***} to Penn Foster Career School
payment processing Boston Ma payable to:
-penn foster career school [$150.00] one hundred and fifty dollars [tuition}
-penn foster *** hours [$50.00] fifty dollars for purchase of *** hours/*** training- travel/tourism
Tracking confirmed on 20/6/16/Monday mail sorted/complete in Boston Ma postal unit
school id # *** on both {***} money orders
On 21/6//Tuesday it has not been posted onto my student account
The penn foster school was notified end *** *** *** *** *** *** ** ** *** ***., Clearwater Florida ***, student id #***
###-###-####
I am a current or was a current student at Penn Foster CollegeI signed up a few years back in hopes to be able to be a licensed vet technicianApproxyears ago I signed up with this program and finished the first semesterMade all payments and finalized my fort semesterAfter this, there was some family hardship and a new baby making an arrival so I decided that it was best I put my studies on hold for a whileJust recently I resigned up for this program to in hopes finish the programIt’s been only about a few months and I have had the worst experience of my life and in professionalismAfter reviewing my last 1st semester I was told I would have to pay about $$1,towards first semsester and then some to continue and basically have to repay back my semester I already completedAfter going through student services to help resolve this issue, there was no resolvingI was constantly bounced around a bunch and never was able to get anywhereThere customer service departmen