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World Education Services, Inc.

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World Education Services, Inc. Reviews (286)

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
[this is unacceptable, such an organization can not notice the differences between an original document and a copy, the document that I sent was original and authinticated with an authintication seal, this document is irreplaceable and if so it will cost me thousands of dollars due to the fact that I reside in the states and the university in iraq, not to mention that after recieving the documents I authinticated it with the ministry of foregin affairs in iraq, I want my document the WES do not want to send back the original]
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Dear ***, We have received the correspondence from *** ***Would you please ask the applicant to supply her WES reference number? Thanks, *** *** *** ***World Education Services

Dear ***, We have received the correspondence from *** *** *** ***We must disagree with the applicants’ claimsOur documentation requirements are supplied on the website and also on the applicationThe applicant must read and then agree to our Terms and Conditions before
they are able to complete the application processWe make sure that every customer is fully informed before they commit. In this case we were willing to cancel the file less a $processing feeThe applicant sent an email on February **, agreeing to the $deduction and the file was cancelled on February **, No further refunds will be issued. Sincerely, *** *** *** ***World Education Services

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
I am looking forward to my evaluation report and credential analysis; teaching degree K6-Kwhich WES will add to the original report with no extra chargeThey might have to take into consideration the grade equivalent from USA and The Netherlands.
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
[Your Answer Here]
I will be the one adding to this case further, you can check the fb page
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Dear ***, We have received the complaint regarding *** ***We apologize that they applicant had a difficult time reaching our call center. In response to the applicant’s claim: The official evaluation was issued to *** *** on February * , when she
initially applied for an evaluation.1. The applicant can always apply online as she has done this past month for an duplicate evaluationThe applicant can order duplicate reports using the link supplied on our website ttps://www.wes.org/apply/xcopy.asp?The applicant ordered a duplicate evaluation via the online service on April **, The duplicate report was issued on April **, Please note that *** *** is a client and has full access to the WES completed evaluation reports for their students. Please have the applicant contact me if she has further questions *** *** ***
***World EducationServices***

Dear ***, We have received the correspondence concerning *** *** ***The applicant did not provide the required documents as specified on our websiteHer file was placed on hold and the online status was updated indicating what was still requiredThere are several phone calls
and emails which have been addressed by our agents, but *** *** still did not supply the correct information. *** *** should be informed that we do not use other credential evaluations in place of the required foreign academic credentialsThe requirements are supplied online as well as the applicants receiptAt this time we are willing to cancel the file less the $processing fee. The applicant paid $and will be refunded $197. Sincerely, *** *** *** ***World Education Services

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
Because the delay in responding to Revdex.com which mean that you do not care about my complain , and because I did find a good naces member who did the evaluation for me quickly and without complication and also was accepted from the university I want a full refund as you promise last time or you make the evaluation quickly ok , olso respond quickly because my time is precious and I am on vacation so I do not have time to wate too
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Dear ***,
We have received the correspondence from *** ***Please note that when any document submitted with an application for evaluation is found to have been altered, tampered with or forged, WES cancels the application and retains all the documentsFees are not refundedWES will
notify all recipients and appropriate authoritiesThe applicant was well aware that we were contacting *** *** *** *** *** for the verification of his academic credentialsSince the University has made an official statement that the credentials are forged, WES will not reopen the caseI must remind you that the applicant signed and agreed to our Terms and Conditions which clearly states that fees are non refundable once an application is submitted
Sincerely,
*** ***
*** *** ***
World Education Services

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***

Dear ***,
I have received the correspondence from *** ***We agree that the verification has taken a very long time and apologize to the applicant for any inconvenience it may have causedWES received academic documents from the applicant and then wrote the *** **
*** *** *** ** *** for verificationHowever, to date, we have not received a response to our question. Without a response, we cannot proceed with a verified evaluation
At this stage since we rely solely on the response from the Ministry, I believe it would be best to comply to the applicants request and cancel the reportThere is no guarantee that the verification response would arrive in time to meet *** ***’s deadlineA full refund in the amount of $will be issued back to the applicantPlease note that the refund will take 7-days to process
Sincerely,
*** ***
*** *** ***
*** *** ***

Dear ***, We have received the complaint from *** ***Please note that the applicant applied and agreed to the Terms and Conditionswhen he completed the online application formListed under the Fees categoryyou will see that it states, A processing fee applies
uponcancellationThe customer is required to read and the thenagree to our Terms and Conditions before they are able move forward with theprocessWe make sure that every customer is fully informed before theycommit. In this case we were willing to cancel the file less a $20processing fee No further refunds will be issued. I have attached a copy of the Terms and Conditions page foryour viewing. Sincerely, *** *** *** ***World Education Services

Dear ***, We have received the correspondence from *** *** ** ***Please note that we only received a verified copy of the applicants’ degree certificate from *** *** ***The university never submitted transcripts to WESThe evaluator wrote a letter to the
applicant explaining what was received and what is requiredShe was provided with two options to have her credentials submitted to WESThe applicant called and emailed and she received the same information from our customer service support teamI must inform you that the applicant paid for a course by course evaluation and there is no way we would have been able to proceed without transcripts.I will waive the non- refund policy for this case and provide the applicant with a refund of $As stated on our required documents page, All documents become the property of WES and will not be returned or released to the applicant Sincerely, *** *** *** ***World Education Services

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
Hello!There has be no acknowledgement that they received my emails after sending several stating that I'll pay the fee just to be done with them. There has been no reimbursement made to my charged account Obviously there is an electronic trail of payment, and no money put back, so I can prove it. I received one email from them, and one alone telling me they will charge me the $if I reply to the email which clearly states "do not reply to this email". I have saved every single email made to this company. Thank you,***
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Dear ***, *** ***’s file was cancelled and the refund is still being processedWe have proof of her email of 2/**/Due to some of its graphic content it may be better to send it to you offlineAccording to the accounting department the refund should appear in the applicants account within the next hours depending on her merchant. Thanks , *** *** *** ***World Education Services

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
Dear ***, I want to find a fair resolution to this problemI want to request that WES reimburse me for cost of getting the document which includes the apostille service,international shipping and calling cardsThis amount is ~$200. Thank you.Sincerely,*** ***
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Dear[redacted], We have received the correspondence from [redacted]. There have been four updates on the applicants only status page since 2013.  Please note that the applicant did not follow  our  documentation requirements as stated on the website. The file is currently on...

 hold awaiting University issued mark sheets which must be attested by the university and not the college. Please note that this information is also supplied on our website under the required documents tab.   An updated letter will be issued to the applicant.  Sincerely, [redacted]World Education Services

Dear [redacted], We have received the complaint from [redacted], but would need  are reference number to review the case. Please have the customer supply their WES reference number and date of payment. Thanks,  Narda L[redacted]Customer Service ManagerWorld Education...

Services

Dear [redacted], We consider this case closed and have nothing further to add.  Sincerely, [redacted]World Education Services

Dear [redacted],We have reviewed the newest complaint submitted by [redacted]. Our documentation requirements which specify English translations are required are available on our website to review and we also indicate English translations are required on the application receipt that is sent to the applicant once we have received their application. Please note that the translation requirements stated on our website indicate that English translations can be done by the University or any certified translation service (please refer to the attached document).Sincerely,Erika S[redacted]World Education ServicesCustomer Service Supervisor###-###-####[redacted]

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Description: EDUCATIONAL CONSULTANTS, SCHOLASTIC PREP COURSES, BOOKS & MATERIALS

Address: PO Box 5087, New York, New York, United States, 10274

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