A1 Janitorial Supply

Unauthorized products sent to our business and then invoiced and would not allow us to return the product We were sent a pail of Dissolve Powdered Drain, Sewer and Lift Station CleanerIt was addressed to a maintenance manager who closed the Aaccount in Initially we were told that the product had been damaged during shipping and that they would be sending us replacement product, and then we were invoiced on Feb on invoice [redacted] by Sales Rep [redacted] The invoice was for units, at $per unitBesides the point of only being shipped one unit, it is not a product that we would be able to use as it does not appear to be approved for septic systemsWhen we called to have the product shipped back we were told that we were not allowed to ship back because it was a 'chemical'

Sending invoices for product not received after indicating a sample would be sent; demanding payment and threatening collections On September 18, our bookkeeper's assistant received an invoice via email that said it was past days overdue ( [redacted] ; that email said that the account is in danger of being placed in outside collections and provided a contact number of 872-444-Our bookkeeper's assistant contacted our village maintenance personnel (as he orders products for janitorial) and was informed he had not ordered anything but had been told he would receive a sample and information papers The '***' person said our organization paid an earlier invoice that had been sent; we informed him that it was paid by our bookkeeper unknowingly (was not authorized) and we want the funds back The company cannot provide a purchase order copy that we would have sent if in fact we did order, cannot send an order slip, delivery receipt signature, track

This company has been harassing our office which is located on Vancouver Island, in British Columbia We never ordered any product from them, but they continue to call, fax and harass our [redacted] for payment I sent them a cease and desist letter but they are not complying Very frustrating Product_Or_Service: powdered drain sewer opener Order_Number: [redacted] Account_Number: ***

[redacted] Offering a "sample" and then an invoice is sent This company contacted one of our employees on their company cell phone and offered a FREE sampleThe salesperson was incredibly pushy and our employee finally just said yes to get the sale person off the phoneThey repeatedly said it was free When the "free" sample arrived it came with an invoice for $Our employee contacted Aand argued with the accounting department that we will not be paying and never wanted this productWe can't even use itThey would not shut down our "account", nor will they accept it to be shipped back to them, even at our cost Now we are receiving calls from the accounts receivable department demanding payment [redacted] We will not be paying this or using their productThey have started contacting our other lines trying to sell us

Our business is trying to return the product we do not need or what it ajanitorial supply sent product March 2016, said it was a sampleThey then continued to send it in May, July, and lastly in SeptemberI just returned to work in September from Mat Leave so in my absence the company was getting paidWe have not paid the September invoice because, we want to send the product backI called timesI always talk to a different personyou can't get transferred to the person who is listed as the salesperson on the invoiceThey tell you that you cannot return the product to the them due to federal regulation; they can't accept chemicals to be returnedThere is an ID# on the invoice [redacted] There is just a name in the space for the P.ONumber, and when I asked if they could provide me with the paper that shows we ordered they say it doesn't exist, they say they generate an invoice from a phone conversation, and that is their proof of an orderI searched the website it's under

Offered free sample then sent bill [redacted] Salesman called offering free sample of drain cleaner, identified self as working for "A-1" When I asked if he was from [redacted] (a local company we use)and he said he was He said they had a large container of the drain cleaner had been opened and they could no longer use and that he could send some of it to me for free Several days later the product showed up in a sealed plastic bucket and then 3/1/16, a bill showed up saying we owe $ The invoice is ***XXXXX, dated Feb 26, with a due date of Mar 27, [redacted]

Sales person contacted us trying to sell a product We did not order any items from this business A "bucket" of powered drain sewer opener was delivered to the Resort; no one signed for the product Subsequently, an invoice was received totaling $with a due date of July 3, We called on June 10, asking for the product to be retrieved and advising that we would not pay the invoice as we did not order the product We called again on June 23, and spoke with Alissa who stated that she was Accounts Receivable (later she claimed to be with Accounts Payable and then even further into the conversation, she stated she was the Account Manager) We asked again to have the product picked up and to reverse the invoice charges We also left a message for the Sales Representative, David [redacted] During the June 23, phone call, we asked for a copy of the signature receiving the product Alissa stated that they could only fax this; we provided our fax number

Company offered a free trial of productWe started receiving bills for the productOur account manager paid for a few, accidentally AJanitorial supply sales person [redacted] offered us a free trial of the productWe accepted and received the productWe received invoices for our "free" trial and our account manager paid for them before finding out what was actually happening We have spoken to the company and they have offered to reduce the amount owing from to We have cancelled the service and would like to return the product we have and be reimbursed for invoice [redacted] (dated Feb8.2016)

AJanitorial has sent us product that we did not order and now are attempting to make us pay for it AJanitorial called one of our Maintenance personnel that isn't authorized to order any product, added his name to an invoice and then sent the product to one of our properties We did not order the product Product did arrive and we were ordered by the Maintenance Manager to send it back as we do not use the product in our properties Once I researched the company to attempt to send the product back I could not find a website, the phone number just went to a voicemail at all times, and the address on the shipping invoice was an address to an [redacted] store I researched the company online only to find out that there have been several complaints, [redacted] I have spoken to a representative and after an hour long conversation asking them to give me an address to return the product, and all of my research information they handed me to a "manager" I

AJanitorial said they would send a free sample of drain sewege opener to my business, but when we received it, an invoice was attached AJanitorial's salesperson [redacted] called my business a few weeks ago offering a free sample of his productI repeatedly said I did not want it, but he kept pushing itI eventually said he can send me the free sample as long as there is no cost/payment involvedI confirmed this with him multiple times during the call that I was not to be billedI received the product recently, but attached to it was an invoice ***XXXXX demanding payment of I called Ajanitorial asking about this and offered to return their productThey would not allow me to and said that I had to pay this balance to close the accountI am not going to be paying for something I did not even wantI only accepted it because it was a free sample, confirming multiple times I will NOT be billed[redacted]

Receiving a free sample then getting billed a-called my maintenance supervisor seeing if we wanted to try a free sample of the power drain cleaner We then received a bill for I spoke to them and told them that their representative said the sample was free and they said they do not sent free samples I asked it I could return the product and they said they cannot accept returns I stated to them that this was never told to our maintenance person that we had to pay for the product They offered to reduce the bill to $ I have not called them back, but wanted to report this to the Revdex.com

pounds of Powdered Drain Sewer Opener was delivered to business, but was not requested or ordered In November I was contacted by [redacted] who stated he was from [redacted] and was offering a lbtrial of their powdered drain opener for $ I advised that I would take pounds I received the same by courier and on Dec2, 2015, I mailed them a cheque for $(the invoice showed a Company name of AJanitorial ???? so this is who I made the cheque payable to) To date I have not opened the lbtrial On the morning of Feb16, I was out, and came back to a pound pail which was dropped off in our front entrance by courier, and the same day in the mail was an invoice for $ I immediately contacted AJanitorial,and asked to speak with [redacted] I was told he was not currently available, and could the fellow on the line help me? His name was *** I asked him if this call could please be recorded for quality purposes He asked who I

[redacted] On 8/3/16, received invoice [redacted] dated June 21, 2016, in AP emailSpoke to staff listed as PO contact ( [redacted] and received history of interaction [redacted] was hired by [redacted] in fall In November 2015, he was contacted on his company cell by Asalesman [redacted] who asked to speak to G [redacted] (this was the previous staff in M's position)M was led to believe by Arnold that an order had been started by G, and this conversation was to complete proceedingsAs such, he provided delivery informationA shipment (of units of Epoxy Patching) was received in December, and paid for [redacted] Dec7, 2015)A second shipment (of units of epoxy patching) was received in January 2016, and was mistakenly paid for as well (A1JXXXXX, ***25, 2016), as Mwas still under the understanding that this was to complete an order previously established by [redacted] A third shipment of uni

A - Janitoral sent us a product we never ordered and want us to pay for it We have asked for a return label and they will not send us one A - Janitoral sent us a product we never ordered and want us to pay for it We have asked for a return label and they will not send us oneThey continue to send bills when we did not order their productWe are going to seek legal action against them if this is not resolved

[redacted] They contact you saying thst you have done busness in the past and your a valveable coustmer offer something free to get your mailing address then ship poor quailty [redacted] and (ovrr) bill you .then they send stuff out to you reguardless if you orderAnd bill you You may get a call stating it upsAnd they could only deliver part of a order ( but its them trying to slide another order in before you catch on.) [redacted] DO NOT DEAL WITH THEM!!!!!!!!!!!!!!!

The [redacted] was contacted in Oct/Novabout purchasing drain sewer opener Our Maintenance staff agreed to have one pail shipped We received an invoice for this pail, and paid it At the end of December, 2015, we received another pail from A Along with this pail, which we did not order, was an invoice for $ We contacted A and let them know that we didn't want this product and were shipping it back We were told that there was damage to the original pail with [redacted] and this second pail was the balance of what was damaged/wasted with [redacted] We were also told that we could not return product because it was chemical and it could not be shipped back to the United States Product_Or_Service: Powdered Drain Sewer Opener

They keep calling for payment of an invoice, which we didnt agree to get sent to us Invoice Date : 6/22/Invoice [redacted] Sales Rep: Arnold [redacted] Payment Amount: Customer [redacted] One of my employees got a call, they asked for the maintenance workerThey were talking about some kind of drainage powderand were gonna ship up one free sampleThe worker didn't agree to have the free sample to get shipped to our companybut they shipped up the powder anyways and soon after they sent an invoice for it which was in the amount of$a pound and sent us a lbs container of this stuff, ends up to a total of which we dont even need or useThey tried to send up a another shipment of lbs of this stuff, but we phoned them and called them to not send it, as we didnt approve anything Invoice Date: 8/26/16, Invoice [redacted] Sale Rep: Dan [redacted] This is the second time they called, this time they were talking to the receptionist, and he didnt

I was called by phone and told that I would receive a trial product at no costThe company is now billing me for the product A sales rep from this company called me by phone sometime at the beginning of summer The rep convinced me to accept a sample sewer cleaning product, and assured me that there would be no costI specifically asked a second time at the end of the call if there would be any cost, and the rep assured me there wouldn't Some weeks later, I received an invoice in the mail for $Invoice: [redacted] , July 27, 2016, Account# [redacted] , sales rep: Joel [redacted] I called the company three times to resolve this issue In the first call, I was told to try out the product and if I wasn't satisfied, that I wouldn't have to pay for it The second time I called, I expressed my dissatisfaction with the product and asked the rep to cancel the charges and have the product picked upThe rep told me the product cannot be returned, and that in order to close the accoun

Good morning, We have been getting phone calls from AJanitorial Supply about an invoice for product that we did not order After doing a quick search online, I discovered that we are not the only business they have tried to do this to They claimed we ordered a "powdered drain sewer opener" which comes in a pail It was received either late December or early January After repeated times of telling them we did not order it, and we do not want it, and if it was ordered by someone, it was not authorized and we will not be paying the invoice in the amount of $ They keep saying it is chemical and can not be picked up but they had no problem shipping it here The pail has not been opened and is still sealed All we want is for them to pick up the product and reverse the invoice We have no intention of ever paying for product we did not want or need [redacted] ***

AJanitorial Supply has been sending my company "Dissolve - Ultra Concentrated Sewer, Drain & Lift Station Cleaner/Degreaser" product and an invoice on an ongoing basis for the past two yearsOn these invoices, the P.ONumber lists a former employee who hasn't worked here for more than two years.In October 2018, we received yet another order of the product and an invoice for something we didn't order On October 13, 2017, I sent the product back via [redacted] to the address listed on their invoice, "Memorial Ave Suite Thunder Bay, ON P7B 4A3" Today (October 17, 2017), I contacted AJanitorial Supply at 1-888-293-to inform them that I sent back the product and that I would like them to stop sending me the product and invoices when I didn't even order themTheir account manager asked me for a number to confirm that it was sent backI told him I didn't receive a number and that I sent it back to the address listed on the invoiceThe manager said that is not a co