A1 Janitorial Supply

Sending product to us when we never ordered any products, now billing us for the products they sent AJanitorial said they were sending us a free sample to try and that we would not be billed or obligated to purchase We received invoices, was paid by a previous employee who did not understand the situation and the other invoice we have not paid

AJanitorial called our office offering a free sample of Drain CleanerA small sample did arrive
and a few days later so did an invoice for $
There was never a purchase madeA representative from AJanitorial called our office on
February 23, regarding Drain Opener; we were not interested in their productAfter some persuasion on their part A sample product was to be sent without charge; the SAMPLE ONLY NO CHARGE was clarified multiple timesA sample came to the Community in a small bucket the week of March On approximately March we received invoice from
A Janitorial Supply: INVOICE: ***XXX -
Mar 8, in the amount of $ for Quanity - Powdered Drain Sewer Opener - Unit Price - $Freight $Total $We contacted the company to inform them that we had not received nor did we want the Drain Openers; we received a sample onlyThey responded that a Supervisor would call after listening to the recorded conversation***

was offered a cleaning material for a trial
we were offered a drain cleaner for a free trial with this the rep stated he could send us a lbbucket for free to use and see if like the product before ANY future order would be made being Leary of a new product I did like the free trial optiononce we received the product we tried it and found that it was not worthy of continued useI nor my company every returned a call to this company but received a bill for over $( again for a lbbucket ) we later ( months) received a bucket ( lbs.) and stated this was the remaining amount for the "damaged order" I called and explained that we have not made any order with this company but for only to receive a trial sample I was told that their company does no free trial optionI then spoke with a supervisor and had our account terminatedAfter this we then received another Bill for over @and was threatened to get sent to collections I wonder if we will be receiving a

We have no business relationship with this company and have been invoiced for product we never orderedWe have phoned and spoken with accounts receivable on different occasionsThey are rude and unprofessional but eventually state they will reverse the charge and close out the accountThey have not done thisWe continue to receive past due notices, and yesterday received an invoice for more product that we did not order

This company sent product that we did not order and has been sending invoices for months nowthey had no purchase order number and try to use an employee name for ordering authorization, probably obtained from a phone call

This company sent product that we did not order and has been sending invoices for months nowthey had no purchase order number and try to use an employee name for ordering authorization, probably obtained from a phone call

Afalsely stated they were sending out a free sample to an individual on the phone who has no authorization to order anything They manipulate my staff into divulging the name of my maintenance man, then shipped the "free Sample" and are now trying to collect for it They refuse to take the product back, and I refuse to pay I have had a similar experience with another company involving the same product and reported that to the Revdex.com as well
Product_Or_Service: nothing purchaced

We were shipped a bucket of Dissolve that we did not order and then sent a bill for $
In December, we ordered a small bucket of Dissolve which we received and paid forIn June, we received a call from Asaying that they had a claim with*** regarding a damaged shipping and we only received half of our order so they were shipping out the restWe were confused since there was no damage but we were reassured that there would be no chargeI then received a bill for $for the bucketI called to say that we did not order the bucket and did not want the product and therefore would not be paying the billShe said that my assistant Carolyn called in to place the orderI said, yes, that was in December and we received and paid for that productShe then said that it was being split up into multiple shipmentsI said no, we only order what we got and paid forWe do not want moreShe then said that it was not returnable and she would note that I called and hung up on me

Sales person contacted us trying to sell a product We did not order any items from this business
A "bucket" of powered drain sewer opener was delivered to the Resort; no one signed for the product
Subsequently, an invoice was received totaling $with a due date of July 3,
We called on June 10, asking for the product to be retrieved and advising that we would not pay the invoice as we did not order the product
We called again on June 23, and spoke with Alissa who stated that she was Accounts Receivable (later she claimed to be with Accounts Payable and then even further into the conversation, she stated she was the Account Manager) We asked again to have the product picked up and to reverse the invoice charges We also left a message for the Sales Representative, David ***
During the June 23, phone call, we asked for a copy of the signature receiving the product Alissa stated that they could only fax this; we provided our fax number

info used to get shipping address
Arnold *** called numerous times and was told no product would be accepted He used the Shipping damage *** to get information on the company to ship and bill unwanted product Now we simply want a credit for the invoice

***
On 8/3/16, received invoice *** dated June 21, 2016, in AP emailSpoke to staff listed as PO contact (*** and received history of interaction
*** was hired by *** in fall In November 2015, he was contacted on his company cell by Asalesman *** *** who asked to speak to G*** (this was the previous staff in M's position)M was led to believe by Arnold that an order had been started by G, and this conversation was to complete proceedingsAs such, he provided delivery informationA shipment (of units of Epoxy Patching) was received in December, and paid for *** Dec7, 2015)A second shipment (of units of epoxy patching) was received in January 2016, and was mistakenly paid for as well (A1JXXXXX, ***25, 2016), as Mwas still under the understanding that this was to complete an order previously established by ***A third shipment of uni

A product was delivered that was never orderedThey will not accept the unopened product back, and demand payment
A product was delivered by courier to my officeNo one was at the office at the time, so it was left at the doorThis company has called many times with high pressure sales tactics, but I have always declined any services or productsThey are now sending overdue invoicesI have contacted them on three occasions to date to attempt to return the product, but they do not accept chemical returnsSo to summarize, they send a product that you never ordered, then refuse to take it back, and demand payment

Company sent a gallon drum to property that was not ordered by management
Company called in April and offered maintenance free sample Then sent a bill Bill was paid and no further order allowed Last week Ashipped a gallon drum we did not need They refuse to take it back and demand payment They cannot provide a purchase order or signed agreement that anyone agreed to further shipments product is not needed

Offered to send a free sample of product, then sent a bill after the product was received
One of our employees was contacted and offered a free sample of "Diesel Fuel Additive" in May The employee said that as long as it was free, then he didn't care what they send usOn June 1st we received invoice *** for $($diesel additive+$freight) charging us for what the employee had been told was a free sampleThe sales rep listed on the invoice is MARCUS *** and the PO given is just our employee's nameI contacted AJanitorial on June 3rd requesting a PO number or proof that this was an authorized purchase and spoke to AlyssaI stated that we were told this was a free sample, and if it was in fact an authorized purchase then there would have been a PO or signed purchase request issuedAs soon as Aprovides a valid PO or proof that this is an authorized purchase, we would issue paymentAlyssa stated she was not aware of anything, but would look into it

*** Offering a "sample" and then an invoice is sent
This company contacted one of our employees on their company cell phone and offered a FREE sampleThe salesperson was incredibly pushy and our employee finally just said yes to get the sale person off the phoneThey repeatedly said it was free
When the "free" sample arrived it came with an invoice for $Our employee contacted Aand argued with the accounting department that we will not be paying and never wanted this productWe can't even use itThey would not shut down our "account", nor will they accept it to be shipped back to them, even at our cost
Now we are receiving calls from the accounts receivable department demanding payment*** ***
We will not be paying this or using their productThey have started contacting our other lines trying to sell us

Sending invoices for product not received after indicating a sample would be sent; demanding payment and threatening collections
On September 18, our bookkeeper's assistant received an invoice via email that said it was past days overdue (***; that email said that the account is in danger of being placed in outside collections and provided a contact number of 872-444-Our bookkeeper's assistant contacted our village maintenance personnel (as he orders products for janitorial) and was informed he had not ordered anything but had been told he would receive a sample and information papers
The '***' person said our organization paid an earlier invoice that had been sent; we informed him that it was paid by our bookkeeper unknowingly (was not authorized) and we want the funds back
The company cannot provide a purchase order copy that we would have sent if in fact we did order, cannot send an order slip, delivery receipt signature, track

Repeatedly receiving invoices for product we did not order or want
I *** ***, the Facility Director was contacted by AJanitorial Supply, sales person was *** *** on approximately 9/25/and asked to accept a "FREE" sample of POWDERED DRAIN SEWER OPENER, with free shippingI accepted the offer on the terms that once/if I used it and liked the product I would call and make an orderAfter the "free sample" arrived I didn't get to use it before I received a phone call from a manager at *** stating my delivery had been partial damaged in transit and they were responsible for replacing itThey confirmed my delivery address and said a replacement delivery was on its wayI did receive a fairly large quantity of the exact productI then starting receiving invoices for said product/deliveryUnfortunately the bookkeeper paid invoice# ***XXXX for $with ** check # XXXXX on 10/19/before I could stop the transactionWe then received another invoice# ***XXXXX on

*** They contact you saying thst you have done busness in the past and your a valveable coustmer offer something free to get your mailing address then ship poor quailty *** and (ovrr) bill you .then they send stuff out to you reguardless if you orderAnd bill you
You may get a call stating it upsAnd they could only deliver part of a order ( but its them trying to slide another order in before you catch on.) *** DO NOT DEAL WITH THEM!!!!!!!!!!!!!!!

The *** Keeps receiving an invoice for products that were never received
Product_Or_Service: didnt purchase anything

I WORK IN THE MAINTENANCE DEPARTMENT OF A HOTEL AND HAD THE SAME PROBLEM AS OTHERS NOTED HERETHE COMPANY SENT PRODUCT (DISSOLVE) CLAIMING IT WAS ORDERED BY OUR DIRECTOR WHO HAD NO KNOWLEDGE OF THE ORDERTHEN THEY CONTINUED TO SEND MORE PRODUCT, CLAIMING A SHIPMENT HAD BEEN DAMAGED IN TRANSIT AND A CLAIM WITH UPS HAD DELAYED THE SHIPPINGUNFORTUNATELY WE PAID FOR THE PRODUCT BEFORE REALIZING IT WAS A ***