A1 Janitorial Supply

AJanitorial Supply sent an unauthorized product- claiming no charge, invoice arrives days later We initially received a telephone call from this company claiming they had a product ready to send us and that it had been delayed due to being stuck in customs due to damage They insisted that it had been ordered by my maintenance department [redacted] I told the sales rep not to send the product - I did not want it, nor would I accept it They tried once again a few days later with one of my employees who also refused the shipment The company sent the product anyway and unfortunately an unknowing employee at the counter signed for it I knew immediately what was happening and called the 1-# Told the operator what had happened and that I would not pay for the product as I knew an invoice would be soon following The person acted very surprised and ensured me the sales re

AJanitorial Supply is a company that uses the poor business practice of convincing you that you're getting a product for free, then billing you and persistently harassing you to pay for that product when you had no intention of ever buying it in the first place My story is the same as most who reviewed this companyThey called me up out of the blue and asked if I was interested in their productI said not reallyThe sales rep convinced me to accept a sample and that it would cost me nothingI said fineThe product came followed by a $bill a few weeks later To no surprise, when I called to resolve this, [redacted] I called times and talked to different peopleI asked both of them to turn me over to their manager, and both of them claimed to be the managerWhen one of them realized that I wasn't gonna let her go until the problem was resolved, she started pretending that the line was breaking up and then she hang up on me, even though neither of us were on a cell phones I could spend more time writing about my bad experience with this company, but it's not worth my timeThe bottom line is, do not deal with this companyIf they call you, don't even give them the courtesy of telling them you're not interestedJust hang up

A sales person From AJanitorial contacted our maintenance person and said he wanted to send us a sample trial of his product Nothing about a cost or charge that would be charged just a sample trial size He was told we didn't require the product but he said he would send it anyways We were then sent an invoice When we contacted them to let them know this was in error and we would be sending back the product they said they don't do sample sizes The product is non returnable and that the account would remain open until paid I told them we would not be paying the invoice as we did not approve the delivery They said it would just remain open We will be sending the product back COD but they were very rude on the phone [redacted] they say there will be a sample sent then bill for the company without prior confirmation for the order

This business is continuing the practice of forwarding product and demanding paymentThe [redacted] [redacted] is now dealing with this instance Accounts payable is now gathering all data and correspondenceWe received another call from them demanding payment today September 9,They will not provide an address for us to return the product

A-Janitorial Supply contacted my company offering a free sampleIt arrived and a few weeks later I received a bill for $ A sales person from AJanitorial supply called my company and tried to sell me a product for unclogging drains in April of this yearI said I didn't want it, they told me they would mix a free sample up for me and send it to meThey said not to forget it on the shelf to please use it and if we like it to start ordering itThe product [redacted] arrived on May 13th by [redacted] Two weeks later I received a bill for $Invoice # [redacted] Dated May 20, due June 19, 2016(It was suppose to be free)After receiving the bill on May 26th I looked into the company and found out they do this a lotWe called the company the same day we received the bill and they denied that they send out free samplesThe gentleman that was on the phone took our invoice number looked up our information and again tried to deny that they send out free samples and that they have

I WORK IN THE MAINTENANCE DEPARTMENT OF A HOTEL AND HAD THE SAME PROBLEM AS OTHERS NOTED HERETHE COMPANY SENT PRODUCT (DISSOLVE) CLAIMING IT WAS ORDERED BY OUR DIRECTOR WHO HAD NO KNOWLEDGE OF THE ORDERTHEN THEY CONTINUED TO SEND MORE PRODUCT, CLAIMING A SHIPMENT HAD BEEN DAMAGED IN TRANSIT AND A CLAIM WITH UPS HAD DELAYED THE SHIPPINGUNFORTUNATELY WE PAID FOR THE PRODUCT BEFORE REALIZING IT WAS A [redacted]

This company has been sending us product based on a conversation with a housekeeping employee by telephone two years ago when we did NOT place an orderThey keep sending us buckets of cleaning chemicals that cannot be returned by [redacted] and then invoice us by faxWe have tried on several occasions both the employee whose name was used and myself, her manager to get them to stop sending us product because it is just a [redacted] to force us to buy their chemicals and they are defiant and insist we orderedWe have NEVER ordered anything from this companyThey simply made a phone call two years ago, got an employee's name and are using this name to [redacted] us into thinking it was ordered by maintenance.All they keep saying when we call is why did you sign for it at the post office and why did you pay the invoice twice? This is very frustrating because as in all businesses communication is a problem so yes it did get paid by mistakeNow we are asking them to stop sending product or we wi

Company called stating they would send a product free of charge as a sample We got a bill which was paid Company then sent more product stating that there was spillage and that previous order was not complete Company then sent an additional bill AJanitorial obviously ships these products out hoping that Business will pay AJanitorial has name of manager only but no Purchase Order

The [redacted] Keeps receiving an invoice for products that were never received Product_Or_Service: didnt purchase anything

Complaint
Ai Janitorial Supply sent us X gallon buckets of "Powdered Drain Cleaner" that we never ordered
Complaint
Ai Janitorial Supply sent us 1X gallon buckets of "Powdered Drain Cleaner" that we never orderedThey stated that original order , someone ordered it, they couldn't take it back*** We did not order it and do not want it
Product_Or_Service: Powdered Drain, Sewer and Lift Cleaner - See more at: http://www.Revdex.com.org/manitoba/business-reviews/cleaning-supplies/a1-janitor...⇄

They are sending product without proper authorization"Free" Sample is not free and was ok'd by unauthorized person
A rep from AJanitorial supply called directly to our Service Dept in mid and spoke with an operator who does not have purchase authorizationThe rep insisted on sending a "free sample" so he said if it's free to send itOne gallon of product was rec'd along with an invoice for $Our manager agree to pay that bill but no more product was to be sentAt the end of our operator rec'd a call from a different repadvising that we did not receive all of our product so he said if we've already paid for it to send it alongA gallon bucket was rec'd again with an invoice of $The manager called me for assistance so I called and spoke w/ *** I advised him that this product came without authorization unless he can send me a signed authorization for the product or supply me with a purchase order numberTo this date he has not supplied eith

Acontinues to send product to the Town when specifically told not to send to us and continue to invoice us
We receive continuous calls to different people in our organization so they can try to reach the appropriate people using sales tacticsThey have sent a lift station degreaser and break down product in the past and we paid for it and tried it and didn't see anything special about itI was contacted again (Jan14th, by ***) to try the product again and said I wouldn't try it but they agreed to send a test pail for free, so then I said we would try once moreI let my employees know that we would do thisWe received and tried it and are not happy with the product results and do not see any benefits*** continues to phone one of my employees (***about orders that he hasn't ordered/made?*** had told *** that a shipment had been damaged in transit and they would ship more out ASAP.*** had told him that we did not order anything more and do not want

A One Janitorial Supply sent my employer a product in my nameNeither me or my employer ordered the productSeveral messages have been sent attempting to resolve this issue, all have failed and I continue to be invoiced for a product I did not orderA personal telephone call failed to resolve this issueThe person I spoke with continued to ask for a credit card numberMany offers were made to return the product (intact and unused)All were ignoredThis company continues to send past due notices
Product_Or_Service: "Dissolve" Ultra Concentrated Sewer Degr

a salesman offered us a free sample then after receiving the sample we also received a bill
A free sample of powdered drain sewer openerWe agreed to receive this after a phone call from Ray *** in april of Near the end of May we received an invoice for the product in the sum of ( ***On June 17, I called AJanitorial supply at 1(888)293-and spoke with the sales manager on shift(did not get name)After I was told that they did not ship out free samples but that the value could be put towards a larger orderI afford to ship the product unopened to them collectI was informed they could not accept the product back and then offered to give us a 50% discount if we paid upI refused and informed them I would be filing a complaint

A sales person called our office looking to speak to our Maintenance ManagerThe sales person promised to send a sample of their product for him to try out and our Manager said okayThey sent a full bucket of product, not a sample, and a billWhen we called to inquire about the bill, the customer service person claimed they do not provide samples, they only send regular orders to customersWe told them we did not want their product and we would send it back, to void the invoiceThey agreedWe sent the product back the same way it was sent and then we were sent a bill for delivery fees from the delivery companyWhen we tried to call this company to get the issue re-solved, the phone rings about ten times before the call is dropped
Product_Or_Service: Degreaser
Account_Number: None

*** I received a sales call from A-Janitorial Supply (Thunder Bay, Ontario) on or about Nov.24/claiming a sewer/lift station cleaning productThe salesman said a free sample pail would be sentI said I may try itThe sample was received a few days laterA second salesman from the same company calledI asked for a email copy of the material safety data sheet, because I would not try it until I had more information about it's chemistryThey did not send itOn Dec 1/we received an invoice for $I called the company and I was told that the sample was indeed charged and the salesman was not availableThe sample pail was not returnable, because "it is a hazardous material" according to the A-Janitorial Supply spokesmanWe will not use the product in our operations because of the uncertainty with A-Janitorial SupplyDo not deal with this company - nothing is free and what you must pay for does not include a proven MSDS to describe the ingredients handed to youI asked A-Janitorial Supply to remove our business name from their database and send me a confirmation by email - the company said they wouldI am still waiting for the MSDS and this confirmation email

My complaint is the same as every otherSaid they were sending me a free sample
A fellow named Dan *** called me in the winter and said he was sending me a free sample of this drain cleanerThe sample came and a bill followedI called the company they said they don't give out free samples, but would look into itIsaid that I would gladly send it back, the lady replied that she would get back to me if that were necessaryTwo more pails arrived with no invoice and recently another pail arrived with an invoiceI again called company who says they have nothing in their system will transfer the inquiry to the sales rep, Dan *** and that I should hear from him before the day is over, I doubt I will hear from him

receive a sample bucket of Epoxy Patching, then received an invoice a week later for $
received a phone call and was asked if I was interested in a free sample, they sent sample bucket and got an invoice a week later

Company sent product to us that was not ordered and *** attempted to bill us for it ***
We ordered epoxy patching material in May It arrived and we paid the invoice of $ Then our maintenance man received a call from the company They told him that the product they sent him was missing a hardener and they would send another bucket He told them that the product is complete and not to send another bucket They did anyways and then sent us an invoice for $but it was for powdered drain sewer opener They mailed it and faxed it to us twice The invoice # is *** Our ID # is *** We did not pay as we did not order any product We called them September 6, They claim that they sent more as we ordered times the amount of product but 2/of it was damaged in transit and then they sent the last 2/and billed for it when it was sent Problems with this:
We got what we ordered There

products not ordered were shipped and when asked to return they said we could not return them and they keep hounding us to pay for the invoice
AJanitorial sent a chemical product sample then sent a full order of the chemical that was not orderedWhen trying to return it we were told that it could not be returned because of federal lawThey have been told that we will not be paying this invoice and they have said it will be sent to collection, *** Their faxes and phone calls are becoming more aggressiveI would like this taken care of as soon as possibleThe invoice should be cancelled and they can pick up their product if we are not federally allowed to return it