A1 Janitorial Supply

I work in the accounts payable department of a brand name hotel In November of A-Janitorial called out maintenance department and got one of the workmen to agree to delivery of a trial product, I believe was a drain cleaner The product arrived and the maintenance director told us to pay the invoice for the product that arrived, and for his staff to never verify orders since we have a person who's job it is to do so After that A-tried to deliver a case of this of this product for an outrageous price, with no purchase order or even a call to see if we wanted their products When the product just showed up we sent it back with the courier
Today I received a very unprofessional and disrespectful phone call from Dan *** in their accounting office, who raised his voice and was quite disrespectful while threatening our company with collections, and hugely inflated charges for *** storage of the returned product So he acknowledged that the product was returned and yet still threatened our company After he realized he could not *** me, he sarcastically wished us a Happy Thanksgiving, so he didn't even know what country he was talking to Later today our GM called me to let me know that Dan*** left a message that I was yelling and screaming at him on the phone, which became laughable at that point because the owner heard my conversation with him and at no time did I do as he said We think that when they don't get the answer they want, they try to redirect as the*** to get payment from another outlet in the company Beware of this company

Unauthorized products sent to our business and then invoiced and would not allow us to return the product
We were sent a pail of Dissolve Powdered Drain, Sewer and Lift Station CleanerIt was addressed to a maintenance manager who closed the Aaccount in Initially we were told that the product had been damaged during shipping and that they would be sending us replacement product, and then we were invoiced on Feb on invoice*** by Sales Rep *** The invoice was for units, at $per unitBesides the point of only being shipped one unit, it is not a product that we would be able to use as it does not appear to be approved for septic systemsWhen we called to have the product shipped back we were told that we were not allowed to ship back because it was a 'chemical'

Company offered a free trial of productWe started receiving bills for the productOur account manager paid for a few, accidentally
AJanitorial supply sales person *** *** offered us a free trial of the productWe accepted and received the productWe received invoices for our "free" trial and our account manager paid for them before finding out what was actually happening
We have spoken to the company and they have offered to reduce the amount owing from to
We have cancelled the service and would like to return the product we have and be reimbursed for invoice *** (dated Feb8.2016)

A sales person From AJanitorial contacted our maintenance person and said he wanted to send us a sample trial of his product Nothing about a cost or charge that would be charged just a sample trial size He was told we didn't require the product but he said he would send it anyways We were then sent an invoice When we contacted them to let them know this was in error and we would be sending back the product they said they don't do sample sizes The product is non returnable and that the account would remain open until paid I told them we would not be paying the invoice as we did not approve the delivery They said it would just remain open We will be sending the product back COD but they were very rude on the phone *** they say there will be a sample sent then bill for the company without prior confirmation for the order

Invoice Date: January 23,
Invoice Number: ***
Product was never ordered and it was delivered to our home and they do not want to pick-up
They keep sending the product which was never ordered from us and they refuse to pick it up for returnThat being said, they keep calling and emailing us about the past due account and we keep explaining to them that it was never ordered and to pick their products and they keep telling us that their not able to and for us to pay at least half of the invoiceWe refuse to pay as it was never ordered and they are responsible to pick up their products and to stop harassing us

AJanitorial said they would send a free sample of drain sewege opener to my business, but when we received it, an invoice was attached
AJanitorial's salesperson *** *** called my business a few weeks ago offering a free sample of his productI repeatedly said I did not want it, but he kept pushing itI eventually said he can send me the free sample as long as there is no cost/payment involvedI confirmed this with him multiple times during the call that I was not to be billedI received the product recently, but attached to it was an invoice ***XXXXX demanding payment of I called Ajanitorial asking about this and offered to return their productThey would not allow me to and said that I had to pay this balance to close the accountI am not going to be paying for something I did not even wantI only accepted it because it was a free sample, confirming multiple times I will NOT be billed.***

The *** was contacted in Oct/Novabout purchasing drain sewer opener Our Maintenance staff agreed to have one pail shipped We received an invoice for this pail, and paid it At the end of December, 2015, we received another pail from A Along with this pail, which we did not order, was an invoice for $ We contacted A and let them know that we didn't want this product and were shipping it back We were told that there was damage to the original pail with *** and this second pail was the balance of what was damaged/wasted with*** We were also told that we could not return product because it was chemical and it could not be shipped back to the United States
Product_Or_Service: Powdered Drain Sewer Opener

AJanitorial has sent us product that we did not order and now are attempting to make us pay for it
AJanitorial called one of our Maintenance personnel that isn't authorized to order any product, added his name to an invoice and then sent the product to one of our properties We did not order the product Product did arrive and we were ordered by the Maintenance Manager to send it back as we do not use the product in our properties Once I researched the company to attempt to send the product back I could not find a website, the phone number just went to a voicemail at all times, and the address on the shipping invoice was an address to an *** store I researched the company online only to find out that there have been several complaints, *** *** I have spoken to a representative and after an hour long conversation asking them to give me an address to return the product, and all of my research information they handed me to a "manager" I

Offered free sample then sent bill ***
Salesman called offering free sample of drain cleaner, identified self as working for "A-1" When I asked if he was from *** *** (a local company we use)and he said he was He said they had a large container of the drain cleaner had been opened and they could no longer use and that he could send some of it to me for free Several days later the product showed up in a sealed plastic bucket and then 3/1/16, a bill showed up saying we owe $ The invoice is ***XXXXX, dated Feb 26, with a due date of Mar 27, ***

or years ago our Village ordered product from this companyWe were not happy with the product or dealings with the company At the time, our Director of Public Works clearly informed company we wanted nothing further to do with them They continued to ship unsolicited orders of productVery confrontational resolution to those circumstancesAJanitorial threatens legal action/collection services, etcrelative to these unsolicited shipments
No contact until May 12, Unsolicited order of drain cleaner was delivered to our Public Works yard with an accompanying invoice for $ Director of Public Works contacted the company asking how to return the productThe person from AJanitorial receiving the call was very confrontationalThe same tactics are being used by the company; threatening legal action and/or collection services
I'm sending them a letter advising we will not do business with them I have also asked what they'd like us to do with their product

AJanitorial Supply has been sending my company "Dissolve - Ultra Concentrated Sewer, Drain & Lift Station Cleaner/Degreaser" product and an invoice on an ongoing basis for the past two yearsOn these invoices, the P.ONumber lists a former employee who hasn't worked here for more than two years.In October 2018, we received yet another order of the product and an invoice for something we didn't order
On October 13, 2017, I sent the product back via *** to the address listed on their invoice, "Memorial Ave Suite Thunder Bay, ON P7B 4A3" Today (October 17, 2017), I contacted AJanitorial Supply at 1-888-293-to inform them that I sent back the product and that I would like them to stop sending me the product and invoices when I didn't even order themTheir account manager asked me for a number to confirm that it was sent backI told him I didn't receive a number and that I sent it back to the address listed on the invoiceThe manager said that is not a co

This company has been harassing our office which is located on Vancouver Island, in British Columbia We never ordered any product from them, but they continue to call, fax and harass our *** *** for payment I sent them a cease and desist letter but they are not complying Very frustrating
Product_Or_Service: powdered drain sewer opener
Order_Number: ***
Account_Number: ***

A1Janitorial Supply has sent product that was not ordered
Gallon pals of powder is being delivered that we have not ordered ,invoice number *** A1Janitorial Supply ***

Environmental Manager was contacted by salesperson offering free sample of epoxy patchLater received invoice, followed by collection notice
Environmental Manager was contacted by salesperson (unsolicited) and offered free product sample of epoxy patching We were then invoiced for product They would not allow a return of the product and we ended up paying for it Several months later, we were contacted by someone claiming to be from *** that they had found an item on their truck that they had missed delivering a while ago that was part of the 1st product delivery Another pail of epoxy patch was delivered and an invoice for $

pounds of Powdered Drain Sewer Opener was delivered to business, but was not requested or ordered
In November I was contacted by *** *** who stated he was from ** *** and was offering a lbtrial of their powdered drain opener for $ I advised that I would take pounds I received the same by courier and on Dec2, 2015, I mailed them a cheque for $(the invoice showed a Company name of AJanitorial ???? so this is who I made the cheque payable to) To date I have not opened the lbtrial
On the morning of Feb16, I was out, and came back to a pound pail which was dropped off in our front entrance by courier, and the same day in the mail was an invoice for $
I immediately contacted AJanitorial,and asked to speak with *** *** I was told he was not currently available, and could the fellow on the line help me? His name was *** I asked him if this call could please be recorded for quality purposes He asked who I

AJanitorial Supply sent an unwanted shipment of cleaner to our *** *** locationNone of the staff claim to have ordered the cleanerThe salesperson that initially contacted the City - *** *** - stated he was going to send this as a trial at no chargeThe invoice for this was***XXXXX for $We told *** that we never ordered the item to begin with and the items needed to be picked up and sent back to A-
*** claimed that since it was a chemical, he was not able to take the item backWe went back and forth on the issue and nothing was settled*** refused to return the item or cancel the invoice and stated they would send us to collections
To this day we're still getting phone calls demanding payment and threatening collections when several times we've stated that we never ordered or agreed to pay for this product to begin with
Product_Or_Service: Dissolve Sewer and Lift Station Cleaner
Order_Number: ***XXXXX

Company *** sent product to our officeWas told to return the product and we informed them sending it CODCompany won't pay *** now
Company sent us a product in September that we had not requestedUpon trying to contact AJanitorial, numerous messages were left to have them contact us to verify the legitimacy of the invoice as our manager never orderedFinally reached them and they told us we must keep the product as we have already accepted it on our locationAfter much debate with an account manager, we informed them we will be sending it back COD as we will not try their product or pay their invoicePackage was sent back Oct and now we have received a *** invoice in the amount of $for sending the package as Awould not pay it when it arrivedThey claim they cannot accept any packages back after it has been accepted at our location***

Sample product was ordered in 2015, subsequent invoices received for additional product not ordered or received
Staff solicited for interest in a sample amount of Drain Cleaner, ordered ten (10) units @ $9.99/eaDate of this was April 6, 2015, invoice number *** for $ This invoice was paid August 5, ($CA) No further order was placedA second invoice *** was sent dated August 24, for thirty (30) units @ $9.99/ea, totaling $ This invoice was paid January 21, ($CA) A "Past Due Notice" was sent for invoice *** this invoice was faxed with "COLLECTION" across the top of the fax and the amount owing was shown in Canadian dollars ($462.51, I only know this from reviewing my purchase card reconciliations) This was received September 26, I personally called the company and spoke to Danny *** (ph 214-0997) about the invoice and paid the same invoice*** at that time At that time the matter wa

AJanitorial Supply sent an unauthorized product- claiming no charge, invoice arrives days later
We initially received a telephone call from this company claiming they had a product ready to send us and that it had been delayed due to being stuck in customs due to damage They insisted that it had been ordered by my maintenance department *** I told the sales rep not to send the product - I did not want it, nor would I accept it They tried once again a few days later with one of my employees who also refused the shipment The company sent the product anyway and unfortunately an unknowing employee at the counter signed for it I knew immediately what was happening and called the 1-# Told the operator what had happened and that I would not pay for the product as I knew an invoice would be soon following The person acted very surprised and ensured me the sales re

The company ajanitorial supply,
The salesmen (Ray ***called me in May of to ask me if I wanted to try a sample of the drain clog remover, I asked him if it was a free sample with no obligation,He told me that it was %free and I would not be billed for the sample
I received an invoice from the company after the sample was mailed to me for $
I called the company,there was no answer so I left a message to tell them that I was assured that this was a sample and will not be charged for it,and that I was not going to pay for it
On June 29th of I received a phone call from there accounts payable department telling me that I had to pay for the product
I then told the person that I would be contacting my Lawyer and filing a complaint through the Revdex.com