Afni, Inc.

This is in response to your Revdex.com inquiry.  Afni appreciates the opportunity to respond to the consumer’s concerns.  On October 11, 2017, [redacted] Insurance forwarded the subject account, [redacted] Insurance account #: [redacted], Afni, Inc. account #: [redacted], with Afni for collections on the...

balance of $1,154.00. The account is from an accident which occurred on February 11, 2017, involving a vehicle that was listed as belonging to the claimant, [redacted] and the driver is listed as Cyle [redacted].  The billing address associated with the account is [redacted] ME 04414.  Afni mailed the initial notice of the account to the claimant on October 13, 2017.  On October 21st, the claimant called in and spoke to an Afni representative to dispute the account; however, the call became disconnected.  In response, Afni ceased communication and initiated an investigation. On October 23, 2017, Afni received this complaint.  In response, Afni continued to cease communication and continued the investigation.  To address the claimant’s concerns, Afni has not, and will not furnish the subject account to the credit reporting agencies, as this is a tort and not a debt.  Afni has confirmed that the owner of the 2004 Hyundai Santa Fe is Cyle [redacted] and has removed [redacted] fully from the claim.  Afni will no longer contact Ms. [redacted] or send any correspondence regarding this loss.  Afni trusts that this response has addressed all of the claimant’s concerns, but if questions remain, she may contact an Uninsured Motorist representative at [redacted]

I am rejecting this response because:Because I never lived at the address stated. I never lived in Oklahoma. I keep asking for proof. This is definitely a SCAM!

This is in response to your Revdex.com inquiry.  Afni appreciates the opportunity to respond to the consumer’s concerns.  On March 20, 2017, Comcast forwarded the subject account, Comcast account #: [redacted], Afni, Inc. account #: [redacted], with Afni for collections on the balance of...

$180.68.  Please note that this is for bundled services and all equipment charges are not included in the balance Afni is collecting upon.  The account is for satellite services which Comcast considered the account delinquent on January 17, 2014.  The service and billing address associated with the account is 675 Northwest 56th Street Apartment 206, Miami, FL 33127.  Afni attempted to mail the initial notice of the account to the consumer on March 23, 2017.  Afni received notice that the address was incorrect and did not receive an updated address.  On May 21, 2017, Afni furnished the credit reporting agencies with notice of the account. On October 16, 2017, Afni received this complaint.  This was Afni’s first contact with the consumer.  In response, Afni ceased communication and initiated an investigation.  Afni has attached copies of the account billing statements to this response; these are provided as validation of the account.  To address the consumer’s concern, the subject account has not been purchased by Afni.  Afni received the account from Comcast and acts as an agent on behalf of Comcast; therefore, the consumer would not have a contract with Afni.  Afni will send a request to the credit reporting agencies to remove the account from the consumer’s credit report.  Please be aware that it can take the credit reporting agencies up to 60 days to update consumer credit reports.  Afni has no control over how quickly the credit reporting agencies update consumer credit reports.  However, this does not mean that the account is not due and owing, simply that Afni will no longer furnish the account to the credit reporting agencies.  Afni trusts this response has addressed the consumer’s concerns, but if questions remain, or if he would like to discuss the account, he may contact a Regulatory Specialist at [redacted].

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have...

reviewed the response made by the business in reference to complaint ID 12841528, and find that this resolution is satisfactory to me. 
Regards,
[redacted]

This is in response to your Revdex.com inquiry.  Afni appreciates the opportunity to respond to the consumer’s concerns. On December 18, 2014, [redacted] Mobility forwarded the subject account, [redacted] Mobility account #: [redacted], Afni, Inc. account #: [redacted], with Afni for collections on the...

balance of $402.46.   The account is for mobile phone services established on September 3, 2010, until [redacted] Mobility considered the account delinquent on October 28, 2011.  The phone number is [redacted]. Afni mailed the initial notice of the account on February 6, 2014.  On March 29, 2015, Afni furnished information to the credit reporting agencies regarding the account.  On September 9, 2016, Afni received a dispute from the credit reporting agencies, reviewed all relevant information and responded appropriately.  On September 11, Afni furnished the credit reporting agencies with notice of the disputed status of the account.  On December 15 and December 19, Afni received two disputes from the credit reporting agencies, reviewed all relevant information and responded appropriately.    On February 1, 2017, Afni received this complaint.  This was Afni’s first contact with the consumer.  In response, Afni ceased communication and initiated an investigation.  To address the consumer’s concerns, Afni reviewed the claims of bankruptcy upon receipt of the disputes from the credit reporting agencies. Afni has not refused to include this account; it appears from our research that this account has not been included in Ms. Price’s bankruptcy. Her bankruptcy was filed on April 1, 2011, and discharged on August 15, 2011. This account did not become delinquent until October 28, 2011, two months after the bankruptcy was finalized.  Additionally, the account was used post discharge, the account was used the entire month of November.   Regardless, Afni has made a business decision to cease collection activities on the account and return the account to [redacted] Mobility. Afni also requested all credit reporting information to be removed from the consumer’s credit report.  Documentation of the account is attached for the consumer’s reference.  The consumer should contact [redacted] Mobility directly if she would like to discuss the account further.

This is in response to your Revdex.com inquiry.  Afni appreciates the opportunity to respond to the consumer’s concerns.  On May 24, 2017, [redacted] forwarded the subject account, [redacted] account #: [redacted], Afni, Inc. account #: [redacted], with Afni for collections on the balance of...

$598.90.  Please note that this is for bundled services and all equipment charges are not included in the balance Afni is collecting upon.     The account is for satellite services which [redacted] considered the account delinquent on December 7, 2014.  The billing and service address associated with the account is [redacted].  Afni mailed the initial notice of the account on May 30, 2017.  On July 30, 2017, Afni furnished the credit reporting agencies with notice of the account. On November 3, 2017, Afni received this complaint.  This was Afni’s first contact with the consumer.  In response, Afni ceased communication and initiated an investigation. Afni has attached copies of the account billing statements to this response; these are provided as validation of the account.  To address the consumer’s concern, the subject account has not been purchased by Afni.  Afni received the account from [redacted] and acts as an agent on behalf of [redacted].  Afni does not furnish, nor is Afni required to furnish, our agreement with [redacted] granting us the authority to collect on a debt.   A signed contract is not always required to initiate [redacted] services, as orders for services can be taken over the phone or via the internet, which are considered verbal and electronic signatures, respectively.  Afni will send a request to the credit reporting agencies to remove the account from the consumer’s credit report.  Please be aware that it can take the credit reporting agencies up to 60 days to update consumer credit reports.  Afni has no control over how quickly the credit reporting agencies update consumer credit reports.  However, this does not mean that the account is not due and owing, simply that Afni will no longer furnish the account to the credit reporting agencies.  Afni does not have the ability to send updated credit reports to consumers.  Additionally, Afni does not furnish consumer information to Innovis.  Afni trusts this response has addressed the consumer’s concerns, but if questions remain, or if she would like to discuss the account, she may contact a Consumer Relations Specialist at [redacted].

Initial Business Response /* (1000, 5, 2015/12/23) */
This is in response to your Revdex.com inquiry. Afni appreciates the opportunity to respond to the consumer's concerns. On August 24, 2015, [redacted] forwarded the subject account, [redacted] account #: XXXXXXXXX, Afni Inc. account #: XXXXXXXXX-XX, with Afni...

for collections on the balance of $519.78.
The account is for cell phone services established on June 14, 2010, until [redacted] considered the account delinquent on September 4, 2014.The billing address associated with the account is [redacted] Drive Oakley, California 94561, and the phone number is XXX-XXX-XXXX. Afni mailed the initial notice of the account on August 26, 2015. On October 11, Afni furnished the credit reporting agencies with notice of the account. On October 26, Afni received a letter of dispute from the consumer. In response, Afni ceased communication and initiated an investigation. On October 30, Afni sent the consumer bill copies as validation of the account. On November 1, Afni furnished the credit reporting agencies with notice of the disputed status of the account. On December 8, Afni received a letter of dispute from the consumer. In response, Afni ceased communication and initiated an investigation. That same day Afni received a complaint from the CFPB, which Afni responded to on December 23 with bill copies as validation.
On December 10, Afni received this complaint. In response, Afni continued to cease communication and continued the investigation, as Afni was investigating the consumer's CFPB complaint and his letter of dispute. Afni has attached the bill copies previously sent to the consumer, along with additional bill copies from the account, as validation. To address the consumer's concerns, the information Afni provided the consumer in his initial dispute were bill copies, and have been provided as validation. Afni has validated this account accurately and appropriately and provided the consumer accurate and appropriate validation of the account. Afni will continue to cease communication on the account. The consumer may contact a Consumer Relations Specialist at XXX-XXX-XXXX, if he would like to discuss the account further.

Initial Business Response /* (1000, 5, 2015/07/28) */
This is in response to your Revdex.com inquiry. Afni appreciates the opportunity to respond to the consumer's concerns. On January 14, 2012, Afni acquired the subject account from [redacted] account #: XXXXXXX, Afni Inc. account #: XXXXXXXXX-XX,...

for collections on the balance of $92.17.
The account is for satellite services, which [redacted] considered delinquent on March 28, 2006.The billing address associated with the account is [redacted] 18th Street Hialeah, Florida 33010. Afni mailed the initial notice of the account on February 24, 2012.
On July 14, 2015, Afni received this complaint. In response, Afni ceased communication and initiated an investigation. Afni has made the decision to cease collection activities on the account and close the account. The account will not be returned to [redacted], as Afni owns the account. Afni never furnished this account to the credit reporting agencies. Afni cannot confirm or deny that the balance was supposed to be waived due to an act of nature. However, Afni has made the decision to close the account. Afni will continue to cease communication on the account. The consumer may contact a Consumer Relations Specialist at XXX-XXX-XXXX, if he would like to discuss the account further.
Initial Consumer Rebuttal /* (3000, 7, 2015/07/30) */
(The consumer indicated he/she DID NOT accept the response from the business.)
Need to have Mr.[redacted] the Consumer Relations Specialist from Afni contact me by reaching my cell phone number at (XXX)XXX-XXXX to settle this account once and for all.I am not satisfied with the result and I do not trust Afni policy as to closing the account indefinitely.Called a number at (XXX) XXX-XXXX. and they were demanding to give up my SSN which is a personal Identity number that should never be given out other than seeking employment.This occurred on July 30th,2015.The voice mailbox of Mr.[redacted] was full so therefore,this is the only means of communicating this message to him.Also,that Afni does not sell the account to another Collection Agency and the same routine is a continuation from one Collection Agency to another.

I am rejecting this response because:
I recently submitted a claim about a fradulent collection account that was placed on my Experian credit report by Afni. The claim was resolved by them having it removed off my credit report and a fraud packet being sent to me so I can get it resolved. I received the fraud packet and is in the process of gathering all required information. The item was removed from my credit report on 1/10/18 but on 1/19/18 it was placed back on from a recent dispute as verified. This account is fraudulent and does not belong to me. Afni Account# 06779985xxxxThis item need to be removed from my credit report immediately and does not need to be reported to the 3 credit bureaus (Equifax, Experian, TransUnion).

This is in response to your Revdex.com inquiry.  Afni appreciates the opportunity to respond to the consumer’s concerns.  On February 1, 2018, [redacted] Mobility forwarded the subject account, [redacted] Mobility account #: [redacted], Afni, Inc. account #: [redacted], with Afni for collections on the...

balance of $294.64. The account is for cellular services established on March 9, 2016, until [redacted] Mobility considered the account delinquent on August 4, 2016.  The billing address associated with the account is [redacted], Carrollton, TX 75006 and the phone numbers are [redacted] and [redacted].  Afni mailed the initial notice of the account on or about February 8, 2018, to [redacted], Coppell, TX 75019, which is the same address the consumer listed on the complaint.  Afni did not receive any notice of returned mail, and as a result, can infer that the notice of rights was received.  On March 25, 2018, Afni furnished the credit reporting agencies with notice of the account. On April 3, 2018, Afni received this complaint.  This was Afni’s first contact with the consumer.  In response, Afni ceased communication and initiated an investigation.  Afni has attached copies of the account billing statements to this response; these are provided as validation of the account.  To address the consumer’s concern, as previously stated, Afni mailed the initial notice of the account on or about February 8, 2018.  Additionally, a signed contract is not always required to initiate [redacted] Mobility services, as orders for services can be taken over the phone or via the internet, which are considered verbal and electronic signatures, respectively.  As the consumer has requested, Afni will no longer contact the consumer about this account.  Afni will send a request to the credit reporting agencies to remove the account from the consumer’s credit report.  Please be aware that it can take the credit reporting agencies up to 60 days to update consumer credit reports.  Afni has no control over how quickly the credit reporting agencies update consumer credit reports.  However, this does not mean that the account is not due and owing, simply that Afni will no longer furnish the account to the credit reporting agencies.  Afni trusts this response has addressed the consumer’s concerns, but if questions remain, or if she would like to discuss the account, she may contact a Consumer Relations Specialist at [redacted].

This is in response to your Revdex.com inquiry.  Afni appreciates the opportunity to respond to the consumer’s concerns.  On June 23, 2015, [redacted] forwarded the account, [redacted] account #: [redacted], Afni, Inc. account #: [redacted], with Afni for collections on the balance of $128.11. The...

account is for services established on July 1, 2012, until [redacted] considered the balance delinquent on January 20, 2014. The phone number associated with the account is (321) 631-4536.  Afni attempted to mail the initial notice of the account to the consumer on June 25, 2015.  Afni received notice that the address was incorrect and did not receive an updated address.  On May 9th, Afni furnished the credit reporting agencies with notice of the account.  On December 22, 2015, [redacted] requested Afni to cease collections and return the account. On December 27th, Afni requested all credit reporting information to be removed. On June 6, 2017, Afni received this complaint.  This was Afni’s first contact with the consumer.  In response, Afni ceased communication and initiated an investigation.  To address the consumer’s concerns, the account has not been purchased by Afni. Afni received the account from [redacted] and acts as an agent on behalf of [redacted]; therefore the consumer would not have a contract with Afni.  On June 6th, Afni again requested all credit reporting information to be removed from the consumer’s account.  Afni has attached a letter confirming this action took place.  Afni is no longer the collection agency handling the subject account.  Further questions regarding the account should be directed to [redacted].

This is in response to your Revdex.com inquiry.  Afni appreciates the opportunity to respond to the consumer’s concerns.  On August 14, 2017, [redacted] forwarded the subject account, [redacted] account #: [redacted], Afni, Inc. account #: [redacted], with Afni for...

collections on the balance of $42.17. The account is for satellite services established on December 30, 2011, until Communications considered the account delinquent on July 24, 2012.  The service address associated with the account is [redacted].  Afni mailed the initial notice of the account on or about August 17, 20017.  On December 10, 017, Afni furnished the credit reporting agencies with notice of the account.  On December 18th, the consumer called in and spoke to an Afni representative to dispute the account.  In response, Afni ceased communication and initiated an investigation. On December 19, 2017, Afni received this complaint.  In response, Afni ceased communication and continued the investigation. To address the consumer’s concern, Afni has no knowledge of the details of the discussions between the consumer and [redacted].  The account was updated as identity theft as Mrs. [redacted] denied knowledge of any service with [redacted].  Placing a fraud alert with the credit reporting agencies is a suggestion and not required to investigate a fraud claim.  An FTC fraud affidavit will be sent to the address on file.  To assist Mrs. [redacted], Afni has attached an FTC Fraud Affidavit for completion.  This document and any supporting documents should be completed and returned directly to [redacted].  A notary signature and a copy of a police report are required.  Please contact [redacted] Customer Support at [redacted] for assistance regarding your fraud claim and returning the Fraud Affidavit to [redacted].  Afni has requested all credit reporting information to be removed and has attached a letter confirming said action took place to assist the consumer with any financing options she may be pursuing.  Please be aware that it can take the credit reporting agencies up to 60 days to update consumer credit reports.  Afni has no control over how quickly the credit reporting agencies update consumer credit reports.  Afni made a business decision to cease collections and return the subject account to [redacted].  Further questions regarding the account should be directed to [redacted].

This is in response to your Revdex.com inquiry.  Afni appreciates the opportunity to respond to the consumer’s concerns.  On November 30, 2016, [redacted] Mobility forwarded the subject account, [redacted] Mobility account #: [redacted], Afni, Inc. account #: [redacted], with Afni for collections on the...

balance of $1,447.10. The account is for cellular services established on March 6, 2013, until [redacted] Mobility considered the account delinquent on April 25, 2013.  The billing address associated with the account is [redacted], Chaska, MN 55318, and the phone numbers are [redacted] and [redacted].  Afni mailed the initial notice of the account on or about January 19, 2017.  On April 9, 2017, Afni furnished the credit reporting agencies with notice of the account. On February 23, 2018, Afni received this complaint.  This was Afni’s first contact with the consumer.  In response, Afni ceased communication and initiated an investigation.  Afni has provided bill copies for the consumer's reference. To address the consumer’s concern, the account was updated as identity theft as Ms. Hagman denied knowledge of any service with [redacted].  A fraud packet is attached for Ms. Hagman's completion.  Afni encourages the consumer to return the Fraud Affidavit within 21 days to [redacted] for investigation.  The completed affidavit can be faxed to [redacted] at ([redacted].  Additionally, [redacted] does not require a police report.  Placing a fraud alert with the credit reporting agencies is a suggestion and not required to investigate a fraud claim.  The consumer may also contact [redacted]'s Fraud Department at ([redacted]f she has any questions regarding the fraud process.  Afni will send a request to the credit reporting agencies to remove the account from the consumer’s credit report.  Please be aware that it can take the credit reporting agencies up to 60 days to update consumer credit reports.  Afni has no control over how quickly the credit reporting agencies update consumer credit reports.  Afni trusts this response has addressed the consumer’s concerns, but if questions remain, or if she would like to discuss the account, she may contact a Consumer Relations Specialist at ([redacted].

Initial Business Response /* (1000, 5, 2015/07/30) */
This is in response to your Revdex.com inquiry. Afni appreciates the opportunity to respond to the consumer's concerns. This complaint covers two accounts, I will explain each below.
On March 6, 2015, [redacted] forwarded the subject account,...

[redacted] account #: XXXXXXXXX, Afni Inc. account #: XXXXXXXXX-XX, with Afni for collections on the balance of $400.42.
The account is for services established on March 1, 2013, until [redacted] considered the account delinquent on September 28, 2013.The final billing address associated with the account is [redacted] Boise, Idaho XXXXX. The service address associated with the account is [redacted] San Diego, California XXXXX. Afni mailed the initial notice of the account on March 8, 2015. On April 26, 2015, Afni furnished the credit reporting agencies with notice of the account. On June 2, and June 6, Afni received disputes from the credit reporting agencies, reviewed all [redacted] information, and responded appropriately. On June 7, Afni furnished the credit reporting agencies with notice of the disputed status of the account. On June 9, Afni received a letter of dispute from the consumer. In response, Afni ceased communication and initiated an investigation. On June 23, Afni sent the consumer bill copies as validation of the account. On July 2, Afni received a dispute from the credit reporting agencies, reviewed all [redacted] information, and responded appropriately. On July 5, Afni sent a request to the credit reporting agencies to remove the account from the consumer's credit report. Afni has attached bill copies from the account, for the consumer's reference. Afni has made the business decision to cease collection activities on the account, and return the account to [redacted].
On April 6, 2015, [redacted] (Formerly [redacted]) forwarded the subject account, [redacted] (Formerly [redacted]) account #: XXXXXXXXXXXXX, Afni Inc. account #: XXXXXXXXX-XX, with Afni for collections on the balance of $133.35.
The account is for internet services which [redacted] (Formerly [redacted]) considered delinquent on January 16, 2014. Afni mailed the initial notice of the account on April 8, 2015. On May 10, Afni furnished the credit reporting agencies with notice of the account. On June 2, and June 4, Afni received disputes from the credit reporting agencies, reviewed all [redacted] information, and responded appropriately. On June 7, Afni furnished the credit reporting agencies with notice of the disputed status of the account. On June 9, Afni received a letter of dispute from the consumer. In response, Afni ceased communication and initiated an investigation. On July 2, Afni received a dispute from the credit reporting agencies, reviewed all [redacted] information, and responded appropriately. On July 5, Afni sent a request to the credit reporting agencies to remove the account from the consumer's credit report. On July 17, [redacted] (Formerly [redacted]) requested that Afni cease collection activities on the account and return the account to [redacted] (Formerly [redacted]), which Afni did.
On July 16, Afni received this complaint. In response, Afni continued the investigation of Afni Inc. account #: XXXXXXXXX-XX, and initiated an investigation of Afni Inc. account #: XXXXXXXXX-XX. Because both accounts are no longer in Afni's office, the consumer should contact [redacted] and [redacted] (Formerly [redacted]), respectively, if she would like to discuss the accounts further.

This is in response to your Revdex.com inquiry.  Afni appreciates the opportunity to respond to the consumer’s concerns.  On August 29, 2017, AT&T Mobility forwarded the subject account, AT&T Mobility account #: [redacted], Afni, Inc. account #: [redacted], with Afni for collections...

on the balance of $185.46. The account is for cellular services established on August 28, 2009, until AT&T Mobility considered the account delinquent on March 21, 2016.  The billing address associated with the account is [redacted], Lanham, MD 20703, and the phone numbers are [redacted] and [redacted]  Afni mailed the initial notice of the account on August 31, 2017.  Afni has not, and will not furnish the subject account to the credit reporting agencies.  An Afni representative called the consumer on September 29th to discuss the account.  The consumer disputed the account at that time and stated she filed a Revdex.com complaint against AT&T.  In response, Afni ceased communication and initiated an investigation.  Later that day on September 29, 2017, Afni received this complaint.  In response, Afni ceased communication and initiated an investigation.  Afni has attached copies of the account billing statements to this response; these are provided as validation of the account.  To address the consumer’s concern, the subject account has not been purchased by Afni.  Afni received the account from AT&T Mobility and acts as an agent on behalf of AT&T Mobility.  On December 5, 2015, a payment in the amount of $133.62 posted to the account.  The previous balance was $493.62 including new charges in the amount of $288.62, making the balance owed $648.62.  On January 2, 2016, a payment in the amount of $360.00 posted to the account.  The previous balance was $648.62 including new charges in the amount of $289.48, making the balance owed $$578.10.  On January 30, 2016, a payment in the amount of $288.62 posted to the account.  On February 11, 2016, a payment in the amount of $289.48 posted to the account for a total payment amount of $578.10. New charges in the amount of $185.46 were not paid and that is the balance Afni is collecting upon.  Afni has not, and will not furnish the subject account to the credit reporting agencies.  However, this does not mean that the account is not due and owing, simply that Afni will not furnish the account to the credit reporting agencies.  Afni trusts this response has addressed the consumer’s concerns, but if questions remain, or if she would like to discuss the account, she may contact a Consumer Relations Specialist at 1-866-716-1284.

This is in response to your Revdex.com inquiry.  Afni appreciates the opportunity to respond to the consumer’s concerns.  On February 24, 2017, [redacted] forwarded the account, [redacted] account #: [redacted], Afni, Inc. account #: [redacted], with Afni for collections on the balance of...

$590.24. The account is for services which [redacted] considered the balance delinquent on November 22, 2013.  The billing address associated with the account is [redacted], [redacted], [redacted], which also the service address and the address the consumer listed on this complaint.  Afni mailed the initial notice of the account to the consumer on February 27, 2017.  On March 7th, an Afni representative called the consumer to discuss the account.  During the call the consumer disputed the account.  In response, Afni ceased communication and initiated an investigation.   As a result of the investigation, Afni reached out to [redacted]. Afni mailed a validation letter to [redacted], [redacted], [redacted] on March 13th. Additionally, that same day, Afni mailed the account billing statements to the consumer at the same address as validation on the account.  On April 30th, Afni updated the credit reporting agencies on the disputed status of the account. On June 22, 2017, Afni received this complaint.  In response, Afni ceased communication and initiated another investigation.  Afni has attached copies of the account billing statements to this response; these are provided as validation of the account.  To address the consumer’s concerns, the account has not been purchased by Afni.  Afni received the account from [redacted] and acts as an agent on behalf of [redacted]; therefore the consumer would not have a contract with Afni.  As a courtesy to the consumer, Afni will send a request to the credit reporting agencies to remove the account from the consumer’s credit report.  However, this does not mean that the account is not due and owing, simply that Afni will no longer furnish the account to the credit reporting agencies.  Afni trusts this response has addressed the consumer’s concerns, but if questions remain, or if she would like to discuss the account, she may contact a Regulatory Specialist at [redacted].

This is in response to your Revdex.com inquiry.  Afni appreciates the opportunity to respond to the consumer’s concerns. On June 27, 2016, [redacted] forwarded the subject account, [redacted] account #: [redacted], Afni Inc. account #: [redacted], with Afni for collections on the balance of...

$687.18.   The account is for services, which [redacted] considered delinquent on September 6, 2013.The billing address associated with the account is [redacted]. Afni mailed the initial notice of the account on June 30, 2016. On September 1, the consumer spoke to an Afni representative and stated she was disputing the account. In response, Afni ceased communication and initiated an investigation. On October 28, Afni received a dispute from the credit reporting agencies, reviewed all relevant information, and responded appropriately.   On December 4, Afni received this complaint. In response, Afni continued to cease communication and continued the investigation. On December 6, Afni received a dispute from the credit reporting agencies, while Afni has not responded yet, Afni will respond appropriately. Afni has made the business decision to cease collection activities on the account and return the account to [redacted]. At one point in time Afni furnished the account to the credit reporting agencies, however Afni will send a request to the credit reporting agencies to remove the account from the consumer’s credit report. The consumer should contact [redacted] directly if she would like to discuss the account further.

This is in response to your Revdex.com inquiry.  Afni appreciates the opportunity to respond to the consumer’s concerns.  On December 19, 2016, [redacted] forwarded the account, [redacted] account #: [redacted], Afni, Inc. account #: [redacted], with Afni for collections on the...

balance of $72.29.  The account is for satellite service which [redacted] considered the balance delinquent on April 18, 2016.  The billing address associated with the account is [redacted].  Afni mailed the initial notice of the account to the consumer on December 20th.  On January 22, 2017, Afni furnished the credit reporting agencies with notice of the account.  The consumer spoke to an Afni representative on March 24th to dispute the account.    In response, Afni ceased communication and initiated an investigation.  As a result of the investigation, Afni reached out to [redacted]. Afni mailed a verification letter to the consumer on April 4th.  On June 25, 2017, Afni received this complaint.  In response, Afni ceased communication and initiated another investigation.  Afni has attached copies of the account billing statements to this response; these are provided as validation of the account.  To address the consumer’s concerns, the account has not been purchased by Afni.  Afni received the account from [redacted] and acts as an agent on behalf of [redacted]; therefore the consumer would not have a contract with Afni.  As a courtesy to the consumer, Afni will send a request to the credit reporting agencies to remove the account from the consumer’s credit report.  However, this does not mean that the account is not due and owing, simply that Afni will no longer furnish the account to the credit reporting agencies.  Afni trusts this response has addressed the consumer’s concerns, but if questions remain, or if she would like to discuss the account, she may contact a Regulatory Specialist at [redacted].

This is in response to your Revdex.com inquiry. Afni appreciates the opportunity to respond to the consumer’s concerns. On January 9, 2017, [redacted] forwarded the account, [redacted] account #: [redacted] Afni, Inc. account #: [redacted] with Afni for collections on the balance of $1,682.33.The account is for...

cellular service established on January 5, 2015, until [redacted] considered the balance delinquent on December 11, 2015. The billing address associated with the account is [redacted] Marietta, GA 30068 and the phone numbers are [redacted] and [redacted]. Afni mailed the initial notice of the account to the consumer on January 11, 2017. On February 26th, Afni furnished the credit reporting agencies with notice of the account. On March 1st, Afni received a dispute from the credit reporting agencies, reviewed all relevant information, and responded appropriately.On June 6, 2017, Afni received this complaint. This was Afni’s first contact with the consumer. In response, Afni ceased communication and initiated an investigation. Afni has attached copies of the account billing statements to this response; these are provided as validation of the account. To address the consumer’s concerns, the account has not been purchased by Afni. Afni received the account from [redacted] and acts as an agent on behalf of [redacted]; therefore the consumer would not have a contract with Afni. As a courtesy to the consumer, on June 11th, Afni sent a request to the credit reporting agencies to remove the account from the consumer’s credit report. However, this does not mean that the account is not due and owing, simply that Afni will no longer furnish the account to the credit reporting agencies. On June 13th, Afni received a dispute from the credit reporting agencies; while Afni has not responded yet, Afni will respond appropriately. Afni trusts this response has addressed the consumer’s concerns, but if questions remain, or if she would like to discuss the account, she may contact a Regulatory Specialist at (877) 859-8783.

This is in response to your Revdex.com inquiry.  Afni appreciates the opportunity to respond to the consumer’s concerns.  On May 10, 2017, Dish forwarded the subject account, Dish account #: [redacted], Afni, Inc. account #: 065109809-01, with Afni for collections on the balance of...

$383.07. The account is for satellite services which Dish considered the account delinquent on February 16, 2016.  The billing address associated with the account is [redacted] Lehigh Acres, FL 33974.  Afni mailed the initial notice of the account on May 12, 2017.  On June 11, 2017, Afni furnished the credit reporting agencies with notice of the account.  On September 11th and September 12th, Afni received a dispute from the credit reporting agencies, reviewed all relevant information, and responded appropriately.  On September 14th, Afni updated the credit reporting agencies on the disputed status of the account.  On October 11th, Afni received another dispute from the credit reporting agencies; while Afni has not responded yet, Afni will respond appropriately. On October 11, 2017, Afni received this complaint.  This was Afni’s first contact with the consumer.  In response, Afni ceased communication and initiated an investigation.  Afni has attached copies of the account billing statements to this response; these are provided as validation of the account.  To address the consumer’s concern, Afni is indeed licensed to collect on a debt in the state of Florida; our license number is CCA0900303.  Additionally, the subject account has not been purchased by Afni.  Afni received the account from Dish and acts as an agent on behalf of Dish; therefore, the consumer would not have a contract with Afni.  Afni will send a request to the credit reporting agencies to remove the account from the consumer’s credit report.  Please be aware that it can take the credit reporting agencies anywhere from 0 to 90 days to update consumer credit reports.  Afni has no control over how quickly the credit reporting agencies update consumer credit reports.  However, this does not mean that the account is not due and owing, simply that Afni will no longer furnish the account to the credit reporting agencies.  Afni trusts this response has addressed the consumer’s concerns, but if questions remain, or if she would like to discuss the account, she may contact a Regulatory Specialist at (877) 859-8783.