All Things Country, LLC

Complaint ID: ***The Purple Mossy Camo Wing and Cross Purse that was ordered is temporary out of stockIs there another purse that you would like in its place? If so we can also send a free matching wallet for the inconvenience of the long wait

A refund of $has been processed to the customer on September 8th to the *** ending in ***

The updated UPS tracking for this product is ***

These have been shipped and the tracking is ***

The customer opened a chargeback on the order and a A full refund was issued

Complaint: ***
I am rejecting this response because: The item received is not the item that I orderedI have contacted her by e-mail and have yet to receive one backI have attached two
photos, the first one is the purse that I ordered and the 2nd photo is the purse that I received
Regards,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to meI dont have the account that I used when making my purchase
Regards,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Regards,
*** ***

***A full refund was issued on this order on 2-13-in the amount of $

Complaint ID: ***This order was shipped and delivered on 2-13-tracking ***

Have been issued a refund

We were not able to send this out on time because we did not receive our shipment of the preorders in on timeA 50% refund has been issued to the customer for the inconvenience of the wait and the purse set will still be shipped out

This has shipped and the tracking for this is *** ***

The total USD was refunded on the Visa ending in ***

This order was shipped and delivered on September 30th by USPSTracking ***

Complaint ID: ***A full refund was issued on this order at the customers request on November 9th

Complaint: ***
I am rejecting this response because:i have only received a refund on one item in the amount of $Please double check this information.
Regards,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID *** and find that this resolution is satisfactory to me.Just letting u knowI sent the company an email telling them that I contacted Revdex.com and they sent my purse and wallet and I received
it today
Regards,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***

The order is shipping Tuesday May 29th by UPS