All4Cellular

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely, *** ***

Hello,
We certainly apologize for any inconvenience We assure you it is not a counterfeit item, at times when we refurbish such products the original back cover may be severely damaged so we replace it with an aftermarket one, nonetheless the authenticity of the iPod
remains I see your return was just delivered so I will go ahead and issue the refund promptly
If we can be of further assistance please feel free to contact us
Kind Regards,
Jordin
Customer Service

Hello,We sincerely apologize for the delay it has taken to receive your refund Due to issue with our *** account we did not have the option to refund and we had to submit the refund request to an *** representative I have confirmed with them that the refund has been
processed Please allow 24-hrs for the funds to appear back into your account If for any reason you still have not receive your refund after business days please contact us.Kind Regards,***
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
It is physically impossible for a package to be left in my mailbox as it is only inches tall, and the ***/*** tracking claims the package Delivered IN/AT MAILBOX Wed, September ** at 3:PM CT Austin, TX, USSo they are not delivering the item to my mailbox as they claim. They must be leaving the package unsecured on top of a public/outdoor mailbox for anyone to stealAll packages to my condo should be left at the covered private doorway as *** and *** always do! This item should be insured, replaced and delivered properly or simply refund my money and I will purchase it through another resource
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Hello,We apologize due to the Holidays our processing time has experienced some delays, however I can confirm a full refund was issued for this order on 1/*/If we can be of further assistance please feel free to contact us. Kind Regards,***Customer
Service

Hello ***,We sincerely apologize for the delay in getting back to youDue to the overwhelming Holiday season it has caused some delaysThis is certainly not the way we operate and we would be more than happy to submit a replacement, however since you have opted for a
refund I have submitted your request for an RMA, you will receive a separate email including a Return Label with return instructions. Upon receipt we will issue a full refund. If I can be of further assistance please feel free to reply.Kind Regards,***
*** ***

*** I purchased a galaxy gear s from A4C, they sent me the wrong one sent Sprint instead of AT&T Returned for a full refund, communication was EXCELLENT, processed very fast

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
As I said already, store credit is of no use to me because I have no intention of purchasing anything ever again from A4CI expect to get $that I can use at my discretion anywhere and any time I want to
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
The rebate submission was not required to be sent by certified mailAccordingly it was sent using regular postal mail on August **, Because certified mail was not a requirement for rebate submission, the business cannot expect the customer to have proof of postmark date.I have a PDF copy of everything that was sent in the rebate submission envelopeThe same is also attached to this complaint I opened at Revdex.comDuring my phone call to the business on March **, 2015, I had already offered to resend the rebate submission materials to themBut they (business representative named Nereida) said that will not work.Again, I can resend the copy of the rebate materials to the business
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Hello,We sincerely apologize for this matter and the delay in getting back to you In regards to your order it seems strange you have receive a retail box since we normally ship this item in a white box I am assuming a returned item was shipped to you by mistake At this
time we do not have any NEW in Retail Packaging so I will proceed with the latter and issue a $credit on your orderYou will receive an email confirming the refund shortlyWe sincerely apologize once again and if we can be of further assistance please feel free to reply. Kind Regards,***
*** ***

Hello,We sincerely apologize for this matter, unfortunately there was a system glitch when generating your replacement orderAs discussed earlier today we will ship out your replacement via Next Day Air Your new tracking number is UPS # *** We surely hope
we were able to remedy this matter for you. If you have any questions or concerns please feel free to reply.Kind Regards,JordinCustomer Service

Hello,I would like to follow up and confirm that a full refund has been issued on this orderOnce again our apologies for any inconvenience, if we can be of any assistance please feel free to contact us Kind Regards,Customer Service Team

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
[Your Answer Here]
The product was received and it was defective and I reached out to the customer service center and it took a few days for them to respond and then they issued an RMA to send the product back and it took more than two weeks to receive another itemSo in theory I lost about / almost four weeks since I originally bought the product and no option to return was given to me at that time.When I received the product again I need to use it for a few days and then I contacted them with the issue and they said I cannot get a refund as it has passed thirty days ( in reality I had used the product only for days) and all other days the product was in return or shipping mode.I hate this product and the service from A4C is so bad and I need full refundIf they would have given me a product with days policy to return for full refund I should have possession of the product
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Hello,
In reply to this complaint, we have processed the 10% discount off the customers order as promised The customer has been notified via email as well Feel free to contact us if there is anything we can do.
Kind Regards,
***
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Customer Service Center

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely, *** ***

Hello ***, We most certainly apologize for any inconvenience I see a full refund has already been issued on 2/* If we can further assist you please feel free to contact me . Kind Regards,***
*** ***

Hello,We apologize for any inconvenience As stated on our Policy all Refurbished items have a day replacement warranty and a day return policyAt the time of contact for a return your order exceeded the day time frame We have offered a replacement or a store
credit to rectify this matter If you would like to proceed with either please advise and we will be happy to further assist you. Kind Regards,***Customer Service

Hello,We have requested that *** *** deduct the funds to settle the dispute once again Please allow some time for credit to appear. Regards,***Customer Service

Hello,
We apologize for any inconvenience this may have causedAs stated on the site all order require a one business processing time Your order is schedule to ship today We understand you may not have been aware and for this one time only we will issue a partial credit
for the shipping fees You will receive an email confirmation shortly If you have any questions or concerns feel free to contact us at anytime.
Kind Regards,
***
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this  proposed resolution is satisfactory to me . I will wait for a week or two to see the credit and then we can mark  the matter as resolved.Please keep the case open until then. The business has given us this message twice but [redacted] didn't receive any information.
Sincerely,
[redacted]