Amerigas

Revdex.com Delaware, I have received two phone messages from the Office of the President at Barclaycard Delaware in response to this Complaint after sending this message to cancel my complaint on April 8th, the day that they complied One on the 19th (Tuesday) and Today, the 25th (Monday) This is a bit unnecessary as I was hoping that I would not receive a response from them if I had canceled my complaint as they had followed through with their returned fee amount the following day after submitting a Revdex.com claim There is no method to directly contact my claim handler via the complaint page or Revdex.com to cancel this claim other than this general e-mail Please close Complaint ID [redacted] and respond to the business as Satisfied Thank you!!

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards,

P.OBox Wilmington, DE 19899- April 16, [redacted] RE: Barclaycard credit bureau inquiry *** [redacted] Thank you for your recent inquiry addressed to Barclays Bank Delaware (Barclaycard), which was forwarded to us from the Revdex.com of DelawareTo ensure the most efficient handling, this correspondence was forwarded to Barclaycard’s Office of the President to investigate and respond We completed our investigation and sent you a detailed summary of any actions we may have takenPlease allow to days for delivery by mail If you do not receive the summary, or have additional questions, please contact our office at [redacted] Our office hours are Monday through Friday, 8:a.mto 8:p.mET Sincerely, [redacted] CC: Revdex.com of Delaware

Revdex.com: I have reviewed the electronic response made by the business in reference to complaint ID [redacted] , and will await the summarized response via mail in 7-business days before I decide that this resolution is satisfactory to me or notPlease allow for a second response from myself, thank you Regards, [redacted]

Good Morning Miriam, My name is Robby Jones, and I am the District General Manager for the office of the above reference complaint IDI have since confirmed that this is a customer of ours and have reviewed the customer’s concernsBilling concerns arise often in any business, but we do take our customer’s concerns seriouslyThese types of concerns are typically escalated to management and handled accordingly, however, I am not certain why the customer did not opt to ask to speak to management on this matterI have since reviewed the concern and have no issues with speaking with the customer to come to better understanding of the concerns, and to resolve by coming to a fair resolution on her accountThe customer may contact my directly at my number: ###-###-#### or email me directly at [email protected] If you have any further questions or would like any additional information on our behalf, please inform meThank you for your concern, and we look forward to coming to a speedy resolutionBest regards, RJones AmeriGas – Adelanto District General Manager

P.OBox Wilmington, DE 19899- January 22, [redacted] RE: Barclaycard Visa with Apple Rewards account ending in [redacted] Thank you for your recent inquiry addressed to Barclays Bank Delaware (‘Barclaycard’) forwarded to us from the Revdex.com of DelawareTo ensure the most efficient handling, this correspondence was forwarded to Barclaycard’s Office of the President to investigate and respond We completed our investigation and sent you a detailed summary of any actions we may have takenPlease allow to days for delivery by mail If you do not receive the summary, or have additional questions, please contact our office at [redacted] ***Our office hours are 8:a.mto 8:p.mET, Monday through Friday Sincerely, [redacted] *** [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me They got back to me quickly and took care of my concern Thanks! Regards, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me After hearing from them I consider this matter a misunderstanding on my part and would prefer to have the complaint withdrawn if at all possible I have had a good relationship with this company and look forward to doing business with them for many more years Regards,

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me However they should be investigated that they are not following policies and we shouldn't have to contactthe Revdex.com to get what was in policy Regards,

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted] The company currently has refunded all money that was involved in the fraud I am happy with the outcome so far If anything changes, I will contact you

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to meI'm more than aware of how a variable rate works with a credit cardMy complaint was I had to call more than once to have someone other than a manager review my account to see if I qualified for a lower rate than the computer generated rateI was told by three people the customer service representative, his supervisor and then a manager that my rate reduction of less than one point was the only one that I could receiveBarclay's has increased my available credit per year without a call from me but never has my rate been lowered without a call from meThe lowered rate was the same each time without taking a look at my payment history and the overall accountThis is my complaint with Barclay'sI'm thankful to have the rate lowered after much effort on my part but as a valued customer besides rewarding a higher credit line a lower rate should be available (other than the programmed response) if the customer qualifiesEach credit card account holder does not fit a status quo rateMy credit score has improved since the opening of this account and the rate offered to me should reflect that [redacted] I

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to mePlease proceed with closing this case Regards, [redacted] ***

P.OBox Wilmington, DE 19899- November 17, [redacted] RE: AAdvantage Aviator Red MasterCard account ending in [redacted] Thank you for your recent inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of DelawareTo ensure the most efficient handling, your correspondence was forwarded to the Office of President to investigate and respond We have fully investigated your inquiryWhile we previously responded to your correspondence through the Consumer Financial Protection Bureau (‘CFPB’), we have sent you a detailed response of the investigation and any actions we may have takenPlease allow to days for that response to be received through the mail If you do not receive the detailed response or have additional questions, please contact our office at [redacted] ***My office hours are 7:a.mto 4:p.mPT Monday through Friday Sincerely, [redacted]

P.OBox 8885Wilmington, DE 19899- August 26, [redacted] [redacted] *** RE: Barclaycard Arrival Plus MasterCard account ending in [redacted] Thank you for your recent inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of DelawareTo ensure the most efficient handling, your correspondence was forwarded to the Office of President to investigate and respond We have fully investigated your inquiryWe have sent you a detailed response of the investigation and any actions we may have takenPlease allow 7-days for that response to be received through the mail If you do not receive the detailed response or have additional questions, please contact our office at [redacted] My office hours are a.mto p.mPT Monday through Friday Sincerely, [redacted]

P.OBox Wilmington, DE 19899- March 10, [redacted] RE: AAdvantage Aviator Red MasterCard account ending [redacted] Thank you for your recent inquiry addressed to Barclays Bank Delaware (‘Barclaycard’) forwarded to us from the Revdex.com of DelawareTo ensure the most efficient handling, this correspondence was forwarded to Barclaycard’s Office of the President to investigate and respond We completed our investigation and sent you a detailed summary of any actions we may have takenPlease allow 7-days for delivery by mail If you do not receive the summary, or have additional questions, please contact our office at [redacted] ***My office hours are Monday through Friday, 8:a.mto 8:p.mET Sincerely, [redacted]

P.OBox 8885Wilmington, DE 19899-8885November 17, [redacted] ***Re: Applications for Barclay’s Bank issued Credit Cards [redacted] Thank you for your recent inquiry addressed to Barclays Bank Delaware (‘Barclaycard’) forwarded to us from the RevDex.com of DelawareTo ensure the most efficient handling, this correspondence was forwarded to Barclaycard’s Office of the President to investigate and respondWe completed our investigation and sent you a detailed summary of any actions we may have takenPlease allow 7-days for delivery by mailIf you do not receive the summary, or have additional questions, please contact our office at [email protected], or call me directly at 866-750-6031, extMy office hours are Monday through Friday, 8:a.mto 8:p.mETSincerely, [redacted] *** [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and will not make a satisfactory acceptance until I hear from them, apparently via mailWhen that occurs, I will let you know my response

POBox Wilmington, DE 19899- June 14, [redacted] RE: Choice Privileges Visa account ending in *** [redacted] Thank you for your recent inquiry addressed to Barclays Bank Delaware (‘Barclaycard’) forwarded to us from the Revdex.com of DelawareTo ensure the most efficient handling, this correspondence was forwarded to Barclaycard’s Office of the President to investigate and respond We completed our investigation and sent you a detailed summary of any actions we may have takenPlease allow 7-days for delivery by mail If you do not receive the summary, or have additional questions, please contact our office at [redacted] My office hours are Monday through Friday, 8:a.mto 8:p.mET Sincerely, [redacted] *** [redacted]

P.OBox Wilmington, DE 19899- October 6, [redacted] RE: Barclaycard Rewards MasterCard account ending in [redacted] Thank you for your recent inquiry addressed to Barclays Bank Delaware (‘Barclaycard’) forwarded to us from the Revdex.com of DelawareTo ensure the most efficient handling, this correspondence was forwarded to Barclaycard’s Office of the President to investigate and respond We completed our investigation and sent you a detailed summary of any actions we may have takenPlease allow 7-days for delivery by mail If you do not receive the summary, or have additional questions, please contact our office at [redacted] My office hours are Monday through Friday, 8:a.mto 8:p.mET Sincerely, [redacted]

P.OBox Wilmington, DE 19899- November 30, [redacted] Re: Priceline Visa account ending in [redacted] *** [redacted] Thank you for your recent inquiry addressed to Barclays Bank Delaware (‘Barclaycard’) forwarded to us from the Revdex.com of DelawareTo ensure the most efficient handling, this correspondence was forwarded to Barclaycard’s Office of the President to investigate and respond We completed our investigation and sent you a detailed summary of any actions we may have takenPlease allow 7-days for delivery by mail If you do not receive the summary, or have additional questions, please contact our office at [redacted] ext [redacted] My office hours are Monday through Friday, 8:a.mto 8:p.mET Sincerely, [redacted] *** [redacted]