Amerigas

P.OBox 8885Wilmington, DE 19899- August 14, [redacted] [redacted] *** RE: Juniper MasterCard account ending [redacted] Thank you for your recent inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of DelawareTo ensure the most efficient handling, your correspondence was forwarded to the Office of President to investigate and respond We have fully investigated your inquiryWe have sent you a detailed response of the investigation and any actions we may have takenPlease allow 7-days for that response to be received through the mail If you do not receive the detailed response or have additional questions, please contact our office at [redacted] Our office hours are 8:a.mto 8:p.mET Monday through Friday Sincerely, [redacted] *** [redacted]

P.OBox Wilmington, DE 19899- June 19, [redacted] RE: Barclaycard Visa with Apple Rewards account ending in [redacted] Thank you for your recent inquiry addressed to Barclays Bank Delaware (‘Barclaycard’) forwarded to us from the Revdex.com of DelawareTo ensure the most efficient handling, this correspondence was forwarded to Barclaycard’s Office of the President to investigate and respond We completed our investigation and sent you a detailed summary of any actions we may have takenPlease allow 7-days for delivery by mail If you do not receive the summary, or have additional questions, please contact our office at [redacted] *** Our office hours are Monday through Friday, 8:a.mto 8:p.mET Sincerely, [redacted] *** [redacted]

P.OBox 8885Wilmington, DE 19899- July 9, [redacted] *** RE: Barclaycard Visa with Apple Rewards account ending [redacted] Thank you for your recent inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of DelawareTo ensure the most efficient handling, your correspondence was forwarded to the Office of President to investigate and respond We have fully investigated your inquiryWe have sent you a detailed response of the investigation and any actions we may have takenPlease allow 7-days for that response to be received through the mail If you do not receive the detailed response or have additional questions, please contact our office at [redacted] ***Our office hours are 8:a.mto 8:p.mET Monday through Friday Sincerely,

P.OBox Wilmington, DE 19899- December 14, [redacted] RE: Barclaycard Visa with Apple Rewards account ending [redacted] Thank you for your recent inquiry addressed to Barclays Bank Delaware (‘Barclaycard’) forwarded to us from the Revdex.com of DelawareTo ensure the most efficient handling, this correspondence was forwarded to Barclaycard’s Office of the President to investigate and respond We completed our investigation and sent you a detailed summary of any actions we may have takenPlease allow 7-days for delivery by mail If you do not receive the summary, or have additional questions, please contact our office at [redacted] ***My office hours are Monday through Friday, 8:a.mto 8:p.mET Sincerely, [redacted] *** [redacted]

Thank you for giving AmeriGas Propane, L.P(“AmeriGas”) an opportunity to respond to Mr [redacted] ’s complaint regarding his tank being locked offAmeriGas takes any complaint by its customers seriouslyTherefore upon receipt of Mr [redacted] ’s complaint, we investigated the allegations contained therein and provide the following response based on our findings Mr [redacted] is correct we did lock off the tank at his homeUnfortunately after purchasing his home Mr [redacted] never called us to set up an account in his nameIn addition the previous resident never called to stop service on their account so we still made two more deliveries to the home after they sold it to Mr [redacted] These deliveries were never paid for which is why the tank was locked offWe became aware of the change in ownership on March 26, at which time we immediately began to close out the previous resident’s account and open a new one under Mr [redacted] ’s nameAmeriGas District Manager [redacted] has tried to contact Mr [redacted] directly to discuss this matter but unfortunately he has not been able to reach him We value our customers both past and present and apologize for and inconvenience we have caused to Mr [redacted] We trust this response addresses his concernsIn light of the foregoing, AmeriGas reasonably believes that this matter is on its way to being resolvedIf you have any questions or require further information, please feel free to contact me

P.OBox Wilmington, DE 19899- September 19, [redacted] Re: JetBlue Rewards Card account ending in [redacted] Thank you for your recent inquiry addressed to Barclays Bank Delaware (‘Barclaycard’) forwarded to us from the Revdex.com of DelawareTo ensure the most efficient handling, this correspondence was forwarded to Barclaycard’s Office of the President to investigate and respond We completed our investigation and sent you a detailed summary of any actions we may have takenPlease allow 7-days for delivery by mail If you do not receive the summary, or have additional questions, please contact our office at [redacted] extXXXXXMy office hours are Monday through Friday, 8:a.mto 8:p.mET Sincerely, [redacted] *** [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to meI appreciate the effort [redacted] made to get in touch with me I received the refund of $4, Regards, [redacted] ***

P.OBox Wilmington, DE 19899- January 31, [redacted] RE: AAdvantage Aviator Red World Account ending in [redacted] Thank you for your recent inquiry addressed to Barclays Bank Delaware (Barclaycard), which was forwarded to us from the Revdex.com of DelawareTo ensure the most efficient handling, this correspondence was forwarded to Barclaycard’s Office of the President to investigate and respond We completed our investigation and sent you a detailed summary of any actions we may have takenPlease allow 7-days for delivery by mail If you do not receive the summary, or have additional questions, please contact our office at [redacted] My office hours are Monday through Friday, 8:am to 8:pm ET Sincerely, [redacted] *** [redacted]

P.OBox Wilmington, DE 19899- April 4, [redacted] RE: Barclaycard Visa® with Apple Rewards ending in [redacted] Thank you for your recent inquiry addressed to Barclays Bank Delaware (Barclaycard), which was forwarded to us from the Revdex.com of DelawareTo ensure the most efficient handling, this correspondence was forwarded to Barclaycard’s Office of the President to investigate and respond We completed our investigation and sent you a detailed summary of any actions we may have takenPlease allow 7-days for delivery by mail If you do not receive the summary, or have additional questions, please contact our office at [redacted] ***My office hours are Monday through Friday, 8:am to 8:pm ET Sincerely, [redacted] Office of the President CC: Revdex.com of Delaware

P.OBox Wilmington, DE 19899- November 28, [redacted] RE: Juniper MasterCard account ending in *** [redacted] Thank you for your recent inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of DelawareTo ensure the most efficient handling, your correspondence was forwarded to the Office of President to investigate and respond We have fully investigated your inquiryWe have sent you a detailed response of the investigation and any actions we may have takenPlease allow 7-days for that response to be received through the mail If you do not receive the detailed response or have additional questions, please contact our office at [redacted] ***My office hours are 7:a.mto 4:p.mPT Monday through Friday Sincerely, [redacted]

P.OBox Wilmington, DE 19899- May 19, [redacted] RE: Upromise Mastercard account ending in [redacted] Thank you for your recent inquiry addressed to Barclays Bank Delaware (‘Barclaycard’) forwarded to us from the Revdex.com of DelawareTo ensure the most efficient handling, this correspondence was forwarded to Barclaycard’s Office of the President to investigate and respond We completed our investigation and sent you a detailed summary of any actions we may have takenPlease allow 7-days for delivery by mail If you do not receive the summary, or have additional questions, please contact our office at [redacted] Our office hours are Monday through Friday, 8:a.mto 8:p.mET Sincerely, [redacted]

P.OBox Wilmington, DE 19899- January 12, [redacted] RE: AAdvantage Aviator Red Mastercard account ending [redacted] Thank you for your additional inquiry addressed to Barclays Bank Delaware (‘Barclaycard’) forwarded to us from the Revdex.com of DelawareTo ensure the most efficient handling, this correspondence was forwarded to Barclaycard’s Office of the President to investigate and respond We completed the investigation of your additional inquiry and mailed you a detailed summary of any actions we may have takenPlease allow to days for delivery by mail Providing an exceptional experience is our goal and we regret if our previous response did not meet your needsIf you do not receive the summary, or have additional questions, please contact our office at [redacted] Our office hours are 8:a.mto 8:p.mET, Monday through Friday Sincerely, [redacted] *** [redacted]

P.OBox Wilmington, DE 19899- January 26, [redacted] Re: AAdvantage Aviator Red MasterCard account ending in [redacted] Thank you for your recent inquiry addressed to Barclays Bank Delaware (‘Barclaycard’) forwarded to us from the Revdex.com of DelawareTo ensure the most efficient handling, this correspondence was forwarded to Barclaycard’s Office of the President to investigate and respond We completed our investigation and sent you a detailed summary of any actions we may have takenPlease allow 7-days for delivery by mail If you do not receive the summary, or have additional questions, please contact our office at [redacted] My office hours are Monday through Friday, 8:a.mto 8:p.mET Sincerely, [redacted]

P.O. Box 8885 Wilmington, DE 19899-8885 June 29, 2017 [redacted] RE: Barclaycard Visa with Apple Rewards... Mastercard account ending in 5765 [redacted] Thank you for your recent inquiry addressed to Barclays Bank Delaware (‘Barclaycard’) forwarded to us from the RevDex.com of Delaware. To ensure the most efficient handling, this correspondence was forwarded to Barclaycard’s Office of the President to investigate and respond. We completed our investigation and sent you a detailed summary of any actions we may have taken. Please allow 7-10 days for delivery by mail. If you do not receive the summary, or have additional questions, please contact our office at [redacted] ***. Our office hours are Monday through Friday, 8:00 a.m. to 8:00 p.m. ET. Sincerely, [redacted] *** [redacted]

P.OBox Wilmington, DE 19899- March 1, [redacted] RE: NFL Extra Points Visa ending in [redacted] [redacted] Thank you for your recent inquiry addressed to Barclays Bank Delaware (Barclaycard), which was forwarded to us from the Revdex.com of DelawareTo ensure the most efficient handling, this correspondence was forwarded to Barclaycard’s Office of the President to investigate and respond We completed our investigation and sent you a detailed summary of any actions we may have takenPlease allow 7-days for delivery by mail If you do not receive the summary, or have additional questions, please contact our office at [redacted] My office hours are Monday through Friday, 8:am to 8:pm ET Sincerely, [redacted] *** [redacted]

Via email ([email protected]) January 20, Revdex.com of Western Virginia (Roanoke, VA) Attn: Sue Richards Bernard Drive, Suite Roanoke, VA Re: Craig [redacted] Sr., Complaint No Dear MsRichards Thank you for giving AmeriGas Propane, L.P("AmeriGas") an opportunity to respond to Mr [redacted] 's complaint regarding his open account with AmeriGasAmeriGas takes any complaint by its customers seriouslyTherefore, upon receipt of Mr [redacted] 's complaint, we investigated the allegations contained therein and provide the following response based on our findingsMr [redacted] has purchased his tank and his account has been closed by AmeriGasWe apologize for the delay in closing Mr [redacted] 's accountWe value our customers both past and present and apologize for any inconvenience we may have caused Mr [redacted] In light of the foregoing, AmeriGas reasonably believes that this matter has been resolvedIf you have any questions or require further information, please feel free to contact me Sincerely, [redacted] Customer Advocacy Manager cc: John Holland, Area Director Chad Huddleston, District Manager PO

P.OBox Wilmington, DE 19899- February 12, [redacted] RE: Barclaycard Financing Visa account ending [redacted] Thank you for your recent inquiry addressed to Barclays Bank Delaware (‘Barclaycard’) forwarded to us from the Revdex.com of DelawareTo ensure the most efficient handling, this correspondence was forwarded to Barclaycard’s Office of the President to investigate and respond We completed our investigation and sent you a detailed summary of any actions we may have takenPlease allow 7-days for delivery by mail If you do not receive the summary, or have additional questions, please contact our office at [redacted] ***My office hours are Monday through Friday, 8:a.mto 8:p.mET Sincerely, [redacted] *** [redacted]

P.OBox Wilmington, DE 19899- January 20, [redacted] RE: Barclaycard Visa with Apple Rewards account ending *** [redacted] Thank you for your recent inquiry addressed to Barclays Bank Delaware (‘Barclaycard’) forwarded to us from the Revdex.com of DelawareTo ensure the most efficient handling, this correspondence was forwarded to Barclaycard’s Office of the President to investigate and respond We completed our investigation and sent you a detailed summary of any actions we may have takenPlease allow 7-days for delivery by mail If you do not receive the summary, or have additional questions, please contact our office at [redacted] My office hours are Monday through Friday, 8:a.mto 8:p.mET Sincerely, [redacted] *** [redacted]

RevDex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me. Regards, [redacted]

P.OBox Wilmington, DE 19899- April 19, [redacted] RE: Application for a Barclaycard Rewards Visa® [redacted] Thank you for your recent inquiry addressed to Barclays Bank Delaware (Barclays), which was forwarded to us from the Revdex.com of DelawareTo ensure the most efficient handling, this correspondence was forwarded to Barclays Office of the President to investigate and respond We completed our investigation and sent you a detailed summary of any actions we may have takenPlease allow 7-days for delivery by mail If you do not receive the summary, or have additional questions, please contact our office at [redacted] ***My office hours are Monday through Friday, 8:am to 8:pm ET If you have any additional questions, please contact me directly at [redacted] Our office hours are 8:a.mto 8:p.mET, Monday through Friday Sincerely, [redacted] Office of the President