Anchor House Financial

Review: I found this company on craigslist called them up & they explained to me how their services worked. They told me that they work with homes in the foreclosure market.As a member I would have access to unlimited homes in their database that are being foreclosed on & that I could get a home much easier this way because I had the option of rent to own & wouldn't have to put up all the money it requires to purchase a home normally. They also told me that if in 90days I was unable to find a home I could just call them, let them know I was unable to find a home,& they would give me a refund. They explained to me that I would have to mail out premade letters they had available online or make my own, & send to the homes that I liked on their site in order to begin the process of finding a home.(Note: the site only provides the addresses of the homes not the actual HOMEOWNER listed on the deed of the home)After mailing out over 50 letters for 2months & not getting any responses back I decided to call and cancel. Then they told me that I needed to wait until after the 90days to call back and cancel.I called back 90 days later & they tell me that I need to mail them a written cancelation notice along with 5 denial letters from any 5 properties listed on their site through certified mail & that I wouldn't be getting a full refund because they keep 10% of the $199they charged me. I did as they told me,got my 5 denial letters,& mailed them back to the company certified mail. I waited the 30 days it takes for the to receive the package and put into the system and an additional 30 days for them to remit refund. When I saw I didn't get anything I called again to see the status of my account/refund. They then told me that they were unable to verify the denial letters and they didn't match with the actual HOMEOWNERS listed on the deed. Im tiered of calling this company to get money back. Im now taking further action and having my bank retract the charge and file dispute.Desired Settlement: I don't know how this company is still an operating business!? There are complaints very similar to mine dating back to 2008 on google. This company is a scam and should be shut down or slapped with a huge fine. I also want my money back! A FULL refund. Im tiered of calling and getting the run around as I have to continue to waste my time & money on gas & stamps for these ridiculous requirements just to get 90% of what I paid & not even finding a home!

Review: I found a home on craigslist advertising 3 bedroom, 2 bathroom for 550 a month. I called the contact number and was immediately told that the house was gone. The representative proceeded to tell me that his company had many properties in Davenport and gave me several street names. He then said all I would have to do was set up an account to view the homes on their website AnchorHouse Financial. He asked for my first and last name and e-mail. He told me I would receive an e-mail with my account name and password. He then asked me for my credit card information explaining that the service was quote one-ninety-nine. He then told me his name, Joseph W., and explained to me, you will receive a refund after 90 days if we (Anchor House Financial) cannot find you a home or you are not satisfied with our service. He explained this after taking my credit card information, but did not proceed to tell me the Terms of Service. I went on their website and viewed some properties and was unsatisfied with what I found. The 199 dollars was taken from my account the following day. I called the company the following day and explained that I would not be needing their serviced for finding a home and would like a refund of my money. I was told I had to wait 90 days to receive the refund by following the directions on the Terms of Service link on the companys website. I read the directions to find that in order to receive a refund I would have to mail in 5 denial letters from homeowners. I spoke to a representative on the phone and explained that I was not interested in contacting any of the homeowners on their website, therefore I would not be able to obtain denial letters. I was told repeatedly that this was the policy and in order to receive a refund I would need 5 denial letters.Desired Settlement: I would like to be refunded the 199 dollars the company charged me and for the employees to be held accountable for giving false information.

Review: service issues. I sent out 20 letters and never got responds so I want my money back.Desired Settlement: I want my $199 dollars back

Review: They said 1 hundred% refund and will not return any of your money without 5 denile letters.Desired Settlement: Return my 199 dollars.

Review: I signed up for a house im aug 2015 I couldn't see nothing on website I called to get a refund they said write a letter I wrote letter and never heard anything so I called they said I cant get my money back until I get 5 denial letters from people everyone is telling me diff things they keep hanging up on me telling me I cant get money back find out how to get denial letters from houses when I signed up for it they said it will b so easy to get my money back if im not satisfy its sad this place is ripping people off and nobody is doing anything I just want my money back lock everyone up in this scamDesired Settlement: I just want my money back I am a single mother of 3 boys I dont have money to go to waste please help me

Review: I signed up to receive a listing of rentals in the SE Kansas area. I was told on the phone by several different people there were several different listings in area we were looking in. Based on the findings, I paid the $199 fee. Once I paid the fee, the fact they had any listings in the area I was looking in was a lie. When I called back, they kept telling me they were downloading the in the information. There were never any listings like they said. When I called back as well as my wife, they either hung up on both of us, or cussed me out. Because of the fact that we didn't have the extra money for them to take without any services rendered and how they treated us, both of us had our blood pressure raise to a dangerous level. We were had and now suffering from the cost and raise in blood pressure.Desired Settlement: We desperately need our money back. The company is a total ripoff. I'm trying to move my family back to Kansas as my wife has health problems already. Please help me get my money back. Only a check from them will do as I cancelled my card they have on file.

This by far has to be the WORST company I have ever dealt with. They feed you lies and make it sound all good when you first sign up. You pay a WHOOPING $199 to have access to certain "listings" they have of houses and they GUARENTEEDED that you'll be put in a house within 2 weeks, and you have to MAIL OUT LETTERS TO HOMEOWNERS to contact them. I MAILED OUT OVER 20 LETTERS and got NO RESPONSE FROM NO ONE not even Anchor house themselves. THEN YOU HAVE TO WAIT EXACTLY 3 MOTNHS FOR A REFUND! Refund Process: MAIL IN A CERTIFIED LETTER STATED YOU WANT A REFUND, and it could take up to 30 DAYS for you o receive it. smh THEY AARE A SCAM. I looked at the listings online 3 months from when I purchased and it still had the same house that where ALREADY OFF THE MARKET!! ALL I HAVE TO SAY IS DON'T DO IT!