Applied Bank

October 14, 2014 I am writing in regards to the October 10, 2014 follow-up inquiry concerning Mr. [redacted]. The inquiry was referred to me for additional review and response.
We have addressed this matter directly with [redacted] via written correspondence mailed on October 15, 2014. However, in order to protect our customer’s confidentiality, we are unable to provide you with the details. For further information, please contact [redacted] directly.
Please contact the Executive Correspondence department Toll-free at [redacted], between the hours of 8:00 AM and 5:00 PM Eastern Time, should you have any further questions regarding this matter.
Sincerely, [redacted]

September 17, 2015
I am writing in regards to your September 8, 2015 inquiry concerning Mr. [redacted]. The inquiry was referred to me for review and response. Thank you for bringing this matter to our attention.
We have addressed this matter directly with Mr. [redacted] via written...

correspondence mailed on September 18, 2015. However, in order to protect our customer’s confidentiality, we are unable to provide you with the details. For further information, please contact Mr. [redacted] directly.
Please contact the Executive Correspondence department Toll-free at [redacted], between the hours of 8:00 AM and 5:00 PM Eastern Time should you have any further questions regarding this matter.
Sincerely,
[redacted]

February 4, 2016
I am writing in regards to your January 28, 2016 up inquiry concerning Mr. [redacted]. The inquiry was referred to me for review and response. Thank you for bringing this matter to our attention.
We have addressed this matter directly with Mr. [redacted] via written...

correspondence mailed on February 5, 2016. However, in order to protect our customer’s confidentiality, we are unable to provide you with the details. For further information, please contact Mr. [redacted] directly.
Please contact the Executive Correspondence department Toll-free at [redacted] between the hours of 8:00 AM and 5:00 PM Eastern Time should you have any further questions regarding this matter.
Sincerely, [redacted]

November 11, 2016
I am writing in regards to your October 31, 2016 inquiry concerning Mr. [redacted]. The inquiry was referred to me for review and response. Thank you for bringing this matter to our attention.
We have addressed this matter directly with Mr. [redacted] via written...

correspondence mailed on November 11, 2016. However, in order to protect our customer’s confidentiality, we are unable to provide you with the details. For further information, please contact Mr. [redacted] directly.
Please contact the Executive Correspondence department Toll-free at ([redacted] between the hours of 8:00 AM and 5:00 PM Eastern Time should you have any further questions regarding this matter.
Sincerely,
Karen Weir
Executive Correspondence

April 6, 2016
I am writing in regards to your March 29, 2016 inquiry concerning Mr. [redacted]. The inquiry was referred to me for review and response. Thank you for bringing this matter to our attention.
We have addressed this matter directly with Mr. [redacted] via written...

correspondence mailed on April 7, 2016. However, in order to protect our customer’s confidentiality, we are unable to provide you with the details. For further information, please contact Mr. [redacted] directly.
Please contact the Executive Correspondence department Toll-free at [redacted], between the hours of 8:00 AM and 5:00 PM Eastern Time should you have any further questions regarding this matter.
Sincerely,
[redacted]

December 15, 2017
 
I am writing in regards to your November 27, 2017 inquiry concerning Mr. [redacted]. The inquiry was referred to me for review and response. Thank you for bringing this matter to our attention.
We have addressed this matter directly with Mr. [redacted] via written...

correspondence mailed on December 15, 2017. However, in order to protect our customer’s confidentiality, we are unable to provide you with the details. For further information, please contact Mr. [redacted] directly.
Please contact the Executive Correspondence department Toll-free at ([redacted], between the hours of 8:00 AM and 5:00 PM Eastern Time should you have any further questions regarding this matter.
Sincerely,
[redacted] Executive Correspondence

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
This does not meet my expectations because according to the FCRA Act, Section 609, they have to remove the account from the credit bureaus because they do not have a signed contract with my signature on it.  What they sent me does NOT have my signature on it anywhere and it needs to be removed.  I do not want to communicate with them outside of this forum.  They are trying to get me to contact them to bully me into playing their games and it is not something I plan on doing.  Remove the account from the 3 credit bureaus please.

September 12, 2014  I am writing in regards to the September 9, 2014 follow-up inquiry concerning [redacted]
On September 8, 2014 the Bank mailed a letter to [redacted] addressing his concerns. However, on September 9, [redacted] indicated to the Revdex.com that the matter was not resolved since he had not received any contact from the Bank except for a bill. The Bank did attempt to contact [redacted] via email and left voicemail messages on September 2. No response has been received as of yet. If [redacted] still has concerns after reviewing the Bank’s September 8 response, we will address his concerns at that time.
Please contact me Toll-free at [redacted] extensio[redacted] between the hours of 8:00 AM and 5:00 PM Eastern Time, should you have any further questions regarding this matter.
Sincerely, [redacted]

February 4, 2014  I am writing in regards to your January 29, 2014 inquiry concerning [redacted]. The inquiry was referred to me for review and response. Thank you for bringing this matter to our attention.
We have addressed this matter directly with [redacted] on February 4, 2014...

via written correspondence. However, in order to protect our customer’s confidentiality, we are unable to provide you with the details. For further information, please contact [redacted] directly.
Please contact the Executive Correspondence department Toll-free at [redacted] between the hours of 8:00 AM and 5:00 PM Eastern Time should you have any further questions regarding this matter.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me. 
Regards,

February 17, 2015 I am writing in regards to your February 13, 2015 inquiry concerning Mr. [redacted]. The inquiry was referred to me for review and response. Thank you for bringing this matter to our attention.
We have addressed this matter directly with Mr. [redacted] via written correspondence...

mailed on February 17, 2015. However, in order to protect our customer’s confidentiality, we are unable to provide you with the details. For further information, please contact Mr. [redacted] directly.
Please contact the Executive Correspondence department Toll-free at [redacted] between the hours of 8:00 AM and 5:00 PM Eastern Time should you have any further questions regarding this matter.
Sincerely,

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.

Problem:
I filed a complaint in March about the poor customer service. The complaint with the Revdex.com was #[redacted]. I was contacted by someone from the company and was told that I would be receiving a refund and should expect it in 5-10 business days. That was over a month ago, and I have yet to receive the check for the money they claimed they were going to be refunding me.
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Desired Resolution / Outcome
Desired Resolution:
Refund
select
Desired Outcome:
I want the refund they promised me back in the beginning of April.

April 7, 2016
I am writing in regards to your March 28, 2016 inquiry concerning Mr. [redacted]. The inquiry was referred to me for review and response. Thank you for bringing this matter to our attention.
We have addressed this matter directly with Mr. [redacted] via written...

correspondence mailed on April 8, 2016. However, in order to protect our customer’s confidentiality, we are unable to provide you with the details. For further information, please contact Mr. [redacted] directly.
Please contact the Executive Correspondence department Toll-free at [redacted], between the hours of 8:00 AM and 5:00 PM Eastern Time should you have any further questions regarding this matter.
Sincerely,
[redacted]

September 26, 2014  I am writing in regards to your September 17, 2014 inquiry concerning [redacted]. The inquiry was referred to me for review and response. Thank you for bringing this matter to our attention.
We have addressed this matter directly with [redacted] via written...

correspondence mailed on September 29, 2014. However, in order to protect our customer’s confidentiality, we are unable to provide you with the details. For further information, please contact [redacted] directly.
Please contact the Executive Correspondence department Toll-free at [redacted] Monday thru Friday, between the hours of 8:00 AM and 5:00 PM Eastern Time should you have any further questions regarding this matter.
Sincerely,

June 15, 2017
 
I am writing in regards to your June 7, 2017 inquiry concerning Mr. D. [redacted]. The inquiry was referred to me for review and response. Thank you for bringing this matter to our attention.
We have addressed this matter directly with Mr. [redacted] via...

written correspondence mailed on June 15, 2017. However, in order to protect our customer’s confidentiality, we are unable to provide you with the details. For further information, please contact Mr. [redacted] directly.
Please contact the Executive Correspondence department Toll-free at [redacted], between the hours of 8:00 AM and 5:00 PM Eastern Time should you have any further questions regarding this matter.
Sincerely,
[redacted] Correspondence

February 13, 2017
I am writing in regards to your February 7, 2017 inquiry concerning Mr. [redacted]. The inquiry was referred to me for review and response. Thank you for bringing this matter to our attention.
We have addressed this matter directly with Mr. [redacted] via written...

correspondence mailed on February 14, 2017. However, in order to protect our customer’s confidentiality, we are unable to provide you with the details. For further information, please contact Mr. [redacted] directly.
Please contact the Executive Correspondence department Toll-free at [redacted] between the hours of 8:00 AM and 5:00 PM Eastern Time should you have any further questions regarding this matter.
Sincerely,
[redacted]

February 7, 2018
 
 
[redacted]
[redacted]
[redacted]
[redacted]  [redacted]
 
Re: [redacted]
Revdex.com File #: [redacted]
 
Dear Ms. [redacted]:
 
I am writing in regards to your February 2, 2018 inquiry concerning Ms. [redacted]...

[redacted].  The inquiry was referred to me for review and response.  Thank you for bringing this matter to our attention.
 
We have addressed this matter directly with Ms. [redacted] via written correspondence mailed on February 7, 2018.  However, in order to protect our customer’s confidentiality, we are unable to provide you with the details.  For further information, please contact Ms. [redacted] directly.
 
Please contact the Executive Correspondence department Toll-free at [redacted] between the hours of 8:00 AM and 5:00 PM Eastern Time should you have any further questions regarding this matter.
 
Sincerely,
 
 
[redacted]
Executive Correspondence

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
BUT MY CARD ALREADY HAD THE CHIP I DID NOT NEED A NEW ONE AND I DID NOT REQUEST A NEW ONE. There was no reason for Applied Bank to send me a new card. My $30.00 charge has been refunded. So everything is fine.
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Thank you for your assistance. Regards,

June 3, 2015
[redacted]
Revdex.com File #: [redacted]
Dear [redacted]:
I am writing in regards to your May 27, 2015 inquiry concerning Mr. [redacted]. The inquiry was referred to me for review and response. Thank you for bringing this matter to our attention.
We have addressed this...

matter directly with Mr. [redacted] via written correspondence mailed on June 3, 2015. However, in order to protect our customer’s confidentiality, we are unable to provide you with the details. For further information, please contact Mr. [redacted] directly.
Please contact the Executive Correspondence department Toll-free at [redacted], between the hours of 8:00 AM and 5:00 PM Eastern Time should you have any further questions regarding this matter.
Sincerely,
[redacted] Executive Correspondence