Art Shop

Dear Dispute Resolution Services,Thank you for contacting Sony Electronics Inc., regarding the complaint your office received from Jillian Stone about the Sony VAIO Notebook [redacted] We already contacted the customer and offered a prorated buyback for $Customer will need to consult her husband and will contact us once she made the decisionWe will wait for the customer’s responseSincerely,Jim C [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: As I have already stated This response is unacceptable This store is a representative of SONY This salesperson was the one that brought me to your product and pulled the price tag off of your TV They sold that tv for that price to someone else days prior I have already been in the store since then and have advised a would be customer of yours to not buy that 75" tv from HHGregg or Sony They took my advice and bought an LG I won't stop doing this until you make this right I am a manufacturers rep as well in a different industry and manufacturer and the rep are on the same team and work together HHGregg refuses to work with me at all To offer me a $gift card is a slap in the face when they are now refusing to sell me a tv they sold me on buying at a $difference I will contact the news outlets on this whole situation if I have to This practice must be illegal I expect someone to call me and fix this issue In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]