Atlantic Engineering & Survey Consultants, Inc.

On November 19, we sent the validation documents to Ms
*** by certified mail Cert # *** *** *** *** *** **Per the USPS.com
website the letter is at the post office and waiting for Ms*** to come and claim
the documents. The validation was
received at the post office on November 23, at 1:PM.Ms*** did contact our office on November 20, at
which time she informed us that she has an attorney. We informed Ms*** that the validation was
sent to her address provided in the complaint. Ms*** stated that she will wait for the documents and that once she
receives them she will contact us or have her attorney contact us if she has
further questions. This communication is from a debt collector

Paramount Recovery Systems has three accounts in our office for *** ***. Two accounts are for her daughter from back on March 1, and May 1, and the other account is for her from date of service May 23, 2012. Per our clients ** *** *** *** *** *** ***
and ** *** *** *** *** only Aetna insurance was provided on the dates of services. Aetna paid their portion and the balances remaining are the patient share. Paramount Recovery Systems is a third party collection agency and we do not file or handle insurance. Paramount Recovery Systems did send *** *** notices of the accounts being in our office for collection. The first notice was sent on September 9, and the last notice we sent was on March 30, to the address provided in this complaint. We have requested the validation documents from our client and will send them to *** *** as soon as they are received in our office from our client. This communication is from a debt collector

Paramount Recovery Systems did have four accounts in our office from our client ** *** *** for Ms***. Our client recalled the accounts from our office on January 16, 2018. At no time did Paramount Recovery Systems receive a dispute letter or was informed by Ms*** that the
accounts were disputed. If Ms*** has any questions concerning her accounts she will need to contact our client at ###-###-####. This communication is from a debt collector

We have two accounts in our office for Mr*** ***. On May 30, Paramount Recovery Systemsreceived a fax from CESI Debt Solution showing that Mr*** had given themlimited power of attorney and that they would start making payments of $amonth towards the two
balances. Paramount Recovery System received payments towards these two accountsuntil September 8, 2014. On June 22,Paramount Recovery received a dispute from Mr*** asking for validationof the debt and to only contact him through writing. On June 29, Paramount Recovery Systemreceived validation documents from our client Questcare ER- Medical City andmailed the documents certified on that date CERT# *** *** *** *** *** **. Per the USPS.com website the documents weredelivered on July 1, at 12:25pm.We would be more than happy enough to work with Mr*** onthis account. Paramount Recovery Systemis unable to call Mr*** per his request, but Mr*** can call us at*** ext *** if he has any questions This communication is from a debt collector

Mr*** account was paid to our client, *** ***, on September 27, which was after the account had already credit reported. Paramount Recovery Systems did contact our client *** *** and informed them of Mr*** hardship. *** *** did give
Paramount Recovery Systems permission to delete Mr*** account from the credit bureaus due to his hardship. Please see deletion letter attachedThis communication is from a debt collector

Complaint: ***
I am rejecting this response because:
I am HIPAA certified myself however being HIPAA certified doesn't give someone permission to access a person's medical records without the person giving written consentI did not authorize your company to obtain or view any of medical recordsA HIPAA release form is what gives a specific person to obtain/view someone's medical records
Regards,
*** ***

I am rejecting this response because: I had Medicaid at this timeThis was years ago why would this open in

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory for me if the information provided is all that needs to be done to remvoe this account because my career is being stalled as a result of this
Regards,
*** ***

Paramount Recovery Systems received Ms*** account in our office on June 30, from our client ** *** *** *** *** *** ***. We have only conversation with Ms*** concerning this account. Letter was mailed to the address provided in
complaint with the consumer’s last name as *** and not the child’s father’s name. On July 21, we spoke to Ms*** and she informed the representative that her daughter had insurance and never to call her again. Ms*** stated we could send her something in writing, and stressed for the second time to never call her again. The representative asked Ms*** for an updated address at which time Ms*** hung up the phone. The representative placed the account into a cease and desist statusOnce an account is placed in cease and desist status we no longer place calls on the account. Paramount Recovery Systems was not told at any time by Ms*** that the account was identity theft. We have informed our client ** *** *** *** *** *** *** of the possible identity theft. Paramount Recovery Systems has red flagged the account in our office and requested through E-Oscar to have our trade line removed from her credit report. We have mailed Ms*** a deletion letter to the address provided in the complaintThis communication is from a debt collector

Paramount Recovery Systems has one account in our office for Ms*** *** from our client, *** ** *** ***. Ms*** has received the validation documents on this account. Ms*** sent a dispute letter to our office and the validation documents were sent to Ms
*** back on September 1, 2016. When Ms*** went the emergency room she signed the document agreeing that her account would be sent to collections if her account went unpaid. Paramount Recovery Systems doesn’t have copies of Ms***’s medical history. The only time we receive any validations documents in our office is when a consumer disputes the account. Once our investigation is completed the validation documents are sent to the consumer. Paramount Recovery Systems is a third party collection agency and we have business agreements with our clients and follow all HIPPA laws. If Ms*** has addition questions concerning her account she may call our office at ###-###-#### and speak to *** at extension ***This communication is from a debt collector

Paramount Recovery Systems has one account in our office for Mr*** from our client *** *** *** ***. On March 9, one of our representative’s spoke to Mr*** who stated that he had two insurances that should have paid on the account. Paramount Recovery Systems
is a third party collection agency and doesn’t have access to what insurances paid on the bill. The representative informed Mr*** that we would request the itemized statement and mail to his address. On September 14, Paramount Recovery Systems received a dispute through Experian requesting that we verify the information we have in our office. Paramount Recovery Systems did respond to Mr***’s dispute through E-OSCAR and verified all information in our office matched Mr***’s information that he provided to the credit bureau ie social and date of birthParamount Recovery Systems has received addition request for us to verify Mr***’s information through the credit bureaus. Each time we have done a full investigation and have discovered that Mr*** is the correct consumer. On February 9, Paramount Recovery Systems received a dispute letter from Mr***. In the dispute letter he requested that we send proof of signature along with itemized statementIn the letter Mr*** also asked for us to cease and desist on his account. We contacted our client and informed them that Mr*** was still disputing his accounts. Our client sent us validation documents and after completing our investigation we mailed Mr*** his documents by certified mail. Cert#91***5***On February 17, Paramount Recovery Systems received a CFPB from Mr*** stating that he was upset because both his insurances were not filed and the hospital was refusing to file his insurance. Paramount Recovery Systems responded to Mr***’s CFPB that the validation documents have been mailed to him, but he had not claimed the documents from the post office. On February 20, Mr*** called in wanting Paramount Recovery Systems bond number. We informed him that we had already sent the required documents to his address. The call was transferred to the compliance manager which at time it was discovered when the updated address was entered the zip code was entered wrong. Mr*** was informed that we would resend the validation documents to him with the correct zip code. Paramount Recovery Systems contacted our client and reordered the validation documentsOn February 23, Paramount Recovery Systems resent the validation documents to Mr***’s updated addressCERT# *** On March 17, the certified letter came back as unclaimed. Please see attachment. On May 5, Paramount Recovery Systems resent the validation documents to Mr*** by regular mail. Paramount Recovery Systems has responded to Mr***’s claims. We have informed our client of Mr***’s disputes and have tried to provide the documents Mr*** has requested. Mr*** has acknowledged the accounts belongs to him over the phone and in his CFPB complaint. If Mr*** has questions concerning the validation documents that were sent to his address he can contact *** at ###-###-#### EXT.***. This communication is from a debt collector

Complaint: ***
I am rejecting this response because:
I want this removed from my credit report
Regards,
*** ***

Complaint: ***
I am rejecting this response because: I've contacted the quest er directly to dispute the multiple ex-ray's along with the charges associated with the billing & this call was prompted due to the alleged due amount being billed late to ***As the first charge should've been billed to the card that was on file which they never did & there after nor during the "call to dispute the amount of xray's I advised that my *** card was updated to ensure that my insurance was billed to member id *** group *** ** *** ***That was to ensure that my new card number was on file which they didn't provideI was disputing the charge because if it was "valid" they would've had the new number associated with my *** to get proper payment charge So I need two things addressedthe amount of the billing why wasnt it charged appropriately What can we do to find a common ground to get this bill off of my credit immediatelyas I was under the impression that the payment was sent to *** and I haven't received correspondence until I reached out to the Revdex.com
Regards,
*** ***

Paramount Recovery Systems is a third party collection agency that has a Business Agreement with our client. The Business Agreement covers our company under the HIPPA laws. Our employees that handle dispute letters are all HIPPA certified. The documents sent to *** *** were
the documents provided to us from our client due to *** *** request for validation documents. No HIPPA laws were broken and proper validation documents were sent. This communication is from a debt collector

Paramount Recovery Systems has informed our client, ** *** *** *** ***, of your mishap with *** *** *** concerning your account. We have closed the account in our office and have requested through E-Oscar to have our trade line removed from Ms***’s
credit report. Please find attached deletion letter. This communication is from a debt collector

As stated in prior response Paramount Recovery Systems is not a medical provider and doesn't have access to *** ***'s insurance information. The accounts were not just opened in they have been owed since the date of service. The accounts were reassigned in our office on August 31, for collections. This communication is from a debt collector

Paramount Recovery Systems has one account in our office for Ms*** from our client *** *** ***. We are a third party collection agency that collects directly for our clients. We have contacted our client *** *** *** and informed them of Ms***’s
complaint. *** *** *** has provided Paramount Recovery Systems with validation documents that we are mailing to Ms*** by certified mail. In the validation documents will be the contract Ms*** signed stating that if her account is not paid it will be sent to a third party collection agency. If Ms*** has any questions after receiving the validation documents she can contact *** at ###-###-#### for further information. This communication is from a debt collector

Complaint: ***
I am rejecting this response because:The information provided is FALSEI have spoken to this company on NUMEROUS occasionsI have called and spoken with managers regarding this as wellMy daughter DOES have insuranceI did not bring her to this ERI have told this company, on numerous occasions the same thingI did NOT hang up - the rep hung up on meVery unprofessionalRemove ALL of my information from your system entirely
Regards,
*** ***

Paramount Recovery Systems is licensed in the state of Florida. Our license number for the state of Florida is ***. If Ms*** has any further questions or concerns she can contact our office at ###-###-#### This communication is from a debt collector

Complaint: ***
I am rejecting this response because: I reside in
Nashville Tennessee and the TSCA, Tennessee Collections Services ACT which govern collection agency licensing and bonding in Tennessee , require a collection agency to be licensed and bonded in the State of Tennessee. Paramount Recovery IS NOT licensed or bonded in Tennessee. And also, Paramount Recovery has failed to provide validation of debt. This is against the Fair Credit Reporting ACT and I would like Paramount Recovery to cease reporting this debt and remove the accounts from negative reporting from Trans Union, Equifax and Experian
Regards,
*** ***