Atlantic Engineering & Survey Consultants, Inc.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]

Paramount Recovery Systems is licensed and bonded in the state of Tennessee. Our license number is 2139 and our bond number is [redacted].  Paramount Recovery Systems also sent Ms. [redacted] her validation documents on September 16, 2017 by certified mail cert number 9171969009350157085179.  Per the USPS.com the documents were delivered on September 20, 2017 at 11:48 am.  Paramount Recovery Systems has requested  the validation documents again from our client and will be sending them by regular mail.  This communication is from a debt collector.

Complaint: [redacted]
I am rejecting this response because:  The Paramount response is not accurate.  If I have not called in so many times how did I get the names of [redacted] ?  Without speaking to them?   I keep excruciating notes.  I was told by Donald that the system was showing this account as closed in months prior when It had been paid with all the others.  The envelope that I received the proof of payment had all of the accounts except the one that we are communicating about now.    If they have a problem in their system, I understand that.   I am using this forum as a forum to get this resolved.  This account is the only one still on my credit, (all 3) and is the only one I did not receive the letter showing as paid until many calls and I was finally emailed a copy.   Jennifer, Elana, Elizabeth, Melissa, Janet, Doug, & Donald have all been pleasant and professional, however the problem still exists.   Again, I'm not angry with anyone, I would just like to get this resolved.
Regards,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
As long as I receive actual validation of the debt, this particular issue is resolved.
Regards,
[redacted]

We sent our first notice to Ms. [redacted] on 01/17/2015 to theaddress we had on file for her:[redacted]
[redacted]The account was removed from Ms. [redacted]’s credit bureau dueto our client [redacted] requesting us to close and return the account totheir office.  We requested the...

removalfrom the credit bureau on May 20, 2015.

Paramount Recovery Systems spoke to Mrs. [redacted] and she requested that we speak to her husband.  Mrs. [redacted]’s husband informed us that he had been making payments on the account.  At which time we contacted our client, CP Medical LLC, for validation of debt and balance owed.  It was...

determined that the balance owed was correct and information from our client of validation of debt was sent to consumer.  Upon this validation the consumer contacted us back and settled the account within our office.  Deletion requested was submitted to all three credit bureaus at that time. This communication is from a debt collector.

Complaint: [redacted]
I am rejecting this response because: Paramount is honestly lying. I have every dispute through my credit bureuas for validation and they have only sent the information to them and never to myself. Paramount is destroying my credit with false information and again I do not understand how something can go directly to them for collections when I Never received a bill for it. I have attached the dates of this mess. If they do not take the $ 425 off my credit as [redacted] states they are not reporting an outstanding balance on my report from 7/9/2016, while im waiting on the other information they claim they are sending me im going to the attorney general or whomever higher than the Revdex.com to get this resolved!
Regards,
[redacted]

Paramount Recovery Systems received Ms. [redacted]’s account in our office on April 30, 2016 from our client, CP Medical, LLC Garland Emergency Associates LLC.  Paramount Recovery Systems tried to contact Ms. [redacted] on May 04, 2016, June 27, 2016, July 25, 2016, August 01, 2016 and August 10,...

2016 and received no answers.  The only time Ms. [redacted] called our office was on August 10, 2016 at 4:55 PM.  Per the recording Ms. [redacted] hung up during our greeting and did not get transferred to a collector. Paramount Recovery Systems has placed Ms. [redacted]’s account in a cease and desist status.  If Ms. [redacted] has any questions she can contact Brenda at 1-866-250-7007 ext. [redacted].  This communication is from a debt collector.

Paramount Recovery Systems has informed our client [redacted] that your disputing your account.  Paramount Recovery Systems has placed your account in a cease and desist status and will not contact you again regarding this account.  This...

communication is from a debt collector.

Paramount Recovery Systems has two accounts in our office for Ms. [redacted]. The first account is from our client, [redacted], for 21.92 and the second account is from our client, [redacted], for 146.40. Both of these accounts are patient share after insurance. On June 10,...

2016 Paramount Recovery Systems received a dispute letter from Ms. [redacted] requesting proof of signature on her accounts. At that time we contacted our clients and informed them of Ms. [redacted]’s dispute. Our clients provided us the validation documents and after our investigation the documents were sent by certified mail to the updated address provided in her dispute letter. On July 28, 2016 the validation documents were sent back to our company as unclaimed. On June 2, 2017 Paramount Recovery Systems received another dispute letter from Ms. [redacted] requesting proof of signature. Paramount Recovery Systems again contacted our clients and informed them of Ms. [redacted]’s dispute. After receiving the validation documents and completing our investigation we again mailed the validation documents to Ms. [redacted] by certified mail to her updated address provided on her second dispute letter. The validation documents we returned to our office on July 27, 2017 as unclaimed. On September 12, 2017 Paramount Recovery Systems received a fax letter from Ms. [redacted] claiming that we have not responded to her dispute letters. Paramount Recovery Systems had ended responded to Ms. [redacted]’s dispute letters, but both times the validation documents were returned to our office as unclaimed by the United States Post Office. Paramount Recovery Systems again contacted our clients and requested the validation documents and mailed the documents yesterday, October 3, 2017, through the regular mail instead of by certified mail. If Ms. [redacted] has any questions after she receives the documents she can contact [redacted]. This communication is from a debt collector.

Paramount Recovery Systems has seven accounts for Ms. [redacted] from our clients, [redacted], and [redacted].  Ms. [redacted] has not communicated with anyone in our office.  Per our client she has spoken to them concerning the...

accounts.  Ms. [redacted] has disputed some of her accounts through the credit bureaus and Paramount Recovery Systems has provided the information requested to the credit bureaus. Per our client, [redacted], they spoke to Ms. [redacted] on September 30, 2016 at which time she was informed the insurance provided on the date of service denied.  Ms. [redacted] gave our client, [redacted], updated insurance [redacted].  Our client refiled the claim to the correct insurance and [redacted] processed the claim on October 4, 2016.  Ms. [redacted] now has a balance of 96.87 for deductible on that account.  Per our client, [redacted], three claims were denied by [redacted] for Pre Existing Creditable Coverage.   The other account [redacted] denied on November 30, 2008.  On January 1, 2009 our client, [redacted], spoke to Ms. [redacted] and informed her that the claims had denied.  Ms. [redacted] informed our client that she had [redacted] at the time of service.  Ms. [redacted] was informed that [redacted] had denied previously and Ms. [redacted] stated she would call back once she located the insurance card to verify insurance group number and address.  Ms. [redacted] did not call back and provide insurance information. On March 2, 2011 our client, [redacted], tried to file claim to [redacted] and the claim denied as patient cannot be identified.   Our client, [redacted], mailed Ms. [redacted] a letter requesting insurance information.  Ms. [redacted] did not respond to our client’s letter with updated insurance information.  [redacted] also stated that on Ms. [redacted] October 6, 2012 date of service Ms. [redacted] did not provide insurance information.    Paramount Recovery Systems has marked Ms. [redacted] accounts as disputed and mailed the validation documents provided to us by our clients’.  If Ms. [redacted] has questions after she receives her documents she may contact [redacted] at [redacted] ext. [redacted].  This communication is from a debt collector.

Paramount Recovery Systems has one account in our office for Mr. [redacted] from our [redacted].  We are a third party collection agency that collects directly for our clients.  We have contacted our [redacted] and informed them of Mr. [redacted]’s...

complaint.  [redacted] has provided Paramount Recovery Systems with validation documents that we are mailing to Mr. [redacted] by certified mail.  In the validation documents will be the contract Mr. [redacted] signed stating that if his account is not paid it will be sent to a third party collection agency.  If Mr. [redacted] has any questions after receiving the validation documents he can contact [redacted] at ###-###-#### for further information.   This communication is from a debt collector.

Paramount Recovery Systems doesn’t collect on payday loans.  We do have three accounts in our office for Ms. [redacted] from our client [redacted].  Paramount Recovery Systems received these accounts in our office on June 27, 2016.  We have tried to contact Ms. [redacted]...

on the phone number provided in the complaint, but have only received no answers.  Paramount Recovery Systems has not spoken or called any of Ms. [redacted]’s relatives or ex-spouses relatives concerning her accounts.  Paramount Recovery Systems has placed Ms. [redacted]’s accounts in a cease and desist status.  If Ms. [redacted] has any questions she can contact us at ###-###-####.  This communication is from a debt collector.

Paramount Recovery Systems contacted our client, [redacted], when we received [redacted] complaint and they are still investigating the account.  They do see an insurance payment, but do not see a personal payment from [redacted].  While the investigation is...

occurring we have put the account on hold and requested the three credit bureaus to delete the account from [redacted] credit report.  Our client would appreciate any proof of payment that can be provided by [redacted] to help further their investigation. [redacted] please contact [redacted] at [redacted] ext. [redacted] for any questions or concerns you have on the investigation.  This communication is from a debt collector.

Paramount Recovery Systems is not a medical facility and doesn't handle insurance.  We are a third party collection agency that collects directly for our clients.  After receiving this complaint we contacted our client, [redacted], and requested the validation documents....

   Per the documents [redacted] did not provide Medicaid on the date of service and the charges are not related to an X-Ray.  [redacted] signed the paperwork that she was not covered by insurance on the date of service.  Paramount Recovery Systems is mailing the validation documents to [redacted] today by certified mail.  Once she receives documents she may contact our office with any further questions.  This communication is from a debt collector.

We understand Ms. [redacted] frustration, but unfortunately having a lawyer or being in litigation doesn’t prevent an account from going on the credit.  The only way to prevent the account from going on the credit is for the attorney to give a letter of protection. We received Ms. [redacted]...

account in our office from our client, Questcare ER Plano, on April 3, 2015. On April 17, 2015 Ms. [redacted] contacted us to inform us that she had an attorney.  We contacted Ms. [redacted] attorney the same day and we were told by her attorney that she would need permission from Ms. [redacted] to speak to us on the account.  Her attorney informed us that she would contact Ms. [redacted] and then fax us over the letter of representation and HIPAA release.  We provided Ms. [redacted] attorney with our fax number, but we did not receive any information from Ms. [redacted] attorney.  We continued to try to reach out to Ms. [redacted] attorney, but we were not able to speak to anyone on the account. On July 13, 2015 Ms. [redacted] called back and asked why the account was on her credit.  At which time we informed her that having an attorney or being in litigation did not prevent an account from going on the credit and that the only way to prevent the account from going on the credit would be for her attorney to send a letter of protection.  Ms. [redacted] stated she would contact her attorney and have them send us a letter of protection, letter of representation and a HIPAA release. Ms. [redacted] attorney did not contact us with the required information.  We again tried to call her attorney and were not able to speak to anyone on the account.  On December 22, 2015 we received a dispute from Ms. [redacted] stating that she had an attorney to handle a settlement and that we and the original creditor were aware of her having an attorney.  Again we were aware of her attorney, but having an attorney doesn’t prevent an item from going on the credit. We are more than happy enough to work with Ms. [redacted] attorney on a settlement for the account.  All we need is a letter of protection from her attorney and the account will be removed from Ms. [redacted] credit.  We have continued to try to contact Ms. [redacted] attorney, but every time we call it goes straight to voicemail.  We would be appreciative if Ms. [redacted] attorney could please contact us at [redacted].  Ms. [redacted] attorney can also fax us a settlement offer along with a letter of protection at [redacted].  This communication is from a debt collector.

Complaint: [redacted]
I am rejecting this response because:Attached are the documents sent to me. I have multiple accounts through this company. In which they have copied my drivers license from other accounts. I have highlighted where the signatures are blank and end with another patients signature. I am not sure how I did not sign to authorize treatment but signed at being discharged. I am also not understanding how two witnesses signed that they saw me sign to obtain treatment but there are no signatures from me on any of the papers--and it ends with a signature that is not mines.
Regards,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]

Paramount Recovery Systems has two account in our office for [redacted] from our client C[redacted].  We are a third party collection agency that collects directly for our clients and we do not purchase debts.  We have contacted our client [redacted] and...

informed them of [redacted] complaint.  C[redacted] will be providing Paramount Recovery Systems with validation documents.  Once the validation documents are received and an investigation has been completed we will send the validation documents to [redacted].  If Mr. [redacted] has any questions once validation documents are received please contact [redacted] at ###-###-####.   This communication is from a debt collector.