Atlantic Engineering & Survey Consultants, Inc.

After receiving Ms. [redacted] complaint Paramount Recovery Systems contacted our client, [redacted], and informed them of Ms. [redacted]’ complaint.  We have received the validation in our office and will be sending the documents showing where Ms. [redacted] signed and acknowledged that our...

client would use a third party collection agency if her accounts were not paid in a timely manner.  Paramount Recovery Systems is a third party collection agency and is collecting the balance owed by Ms. [redacted] on behalf of our client, [redacted].  This communication is from a debt collector.

As stated in our response to Ms. [redacted] CFPB complaint on August 7, 2017 when a consumer disputes directly through the credit bureaus a collection agency must respond through a program called E-Oscar back to the credit bureaus.  The first request Paramount Recovery Systems received for...

validation documents from Ms. McGee was when she made her CFPB complaint.  The documents were mailed by certified mail on August 7, 2017.  Cert# [redacted].  Per the usps.com her validation documents are out for delivery at this time.  This communication is from a debt collector.

Paramount Recovery Systems phone number is [redacted].  On October 20, 2016 the phone lines in our area were down due to a fiber optic cable was cut during road construction.   Paramount Recovery Systems is not able to contact [redacted] by phone, because on May 16, 2016 we were...

informed not to contact by phone again.  [redacted] can contact [redacted] by phone at [redacted] ext. [redacted].  This communication is from a debt collector.

Paramount Recovery Systems is not a debt buying company.  We did not purchase Mr. [redacted]'s account.  We collect directly for our client.  We are not sure why Mr. [redacted] was not contacted on this account before it came into our office.  We didn't receive the account in our office...

until March 4, 2017.  Once the EOB  was sent to our office by Mr. [redacted] we forward it to our client, [redacted] Inc., and asked them to do an investigation.  Per our client the EOB provided from Mr. [redacted] is for the hospital portion and the bill in our office is for the ambulance.  As of today, August 8, 2017, our client is still doing research on the Ambulance bill.  Paramount Recovery Systems has informed Mr. [redacted] that once we receive a response from our client we will let him know.  This communication is from a debt collector.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]

The signature Ms. [redacted] is referring to in this complaint and her CFPB complaint states "PT (patient) Unable to Sign".   Our client provided addition documents to be sent to Ms. [redacted] for the date of service because she was not able to sign her documents at that time of registration.  A copy of her drivers license that was provided on the date of service along with the discharge papers that she signed were attached to the validation documents.

On September 25, 2015 we spoke to Mrs. [redacted] and she
stated she had already paid this and she did not have any proof, but she was
going to look for proof and to follow up with her in a week.  On September 28, 2015 Mrs. [redacted] called
back and stated that she found a letter from the...

other collection agency and
she was going to send it in with a copy of the cashed check.  At this time the account was placed into a
status to check with our client, CP Medical, for a payment.  On September 29, 2015 we received an email
from Mrs. [redacted] with two attachments.  One attachment was a screen of Paramount Recovery Systems webpage
showing her account information in our office.  The second was a letter from a different collection agency dated August
8. 2012.  The letter sent to us does have
the same name of the provider we are collecting for and the same balance, but
the original account number listed is different than the account number in our
office.  The letter has an original
account number of [redacted] and the original account number Paramount Recovery
Systems is collecting on is [redacted].  The
letter sent to us also had a hand written confirmation number written in blue
ink.  In black ink it states paid Aug 14,
2012 and has a balance written next to it for 353.00.  This balance doesn’t match the balance in our
office.  We submitted the letter to our client, CP Medical, for them
to verify if payment was received even though the original account number was
different.  On October 2, 2015 the client,
CP Medical, responded no payment was received on the account in our office and
they would need proof of payment.  We
tried to contact Mrs. [redacted] several times to inform her that the client, CP
Medical, stated they would need proof of payment.  On October 21, 2015 we were able to speak to
Mrs. [redacted] and informed her that our client, CP Medical, was requesting her
to send more information on the account and would need proof of payment.  Mrs. [redacted] stated that is all the
information she had and that was proof of her payment.  After receiving Mrs. [redacted] Revdex.com complaint we went back to
our client CP Medical and asked for them again to verify if they had received a
payment and resent them the document Mrs. [redacted] had sent.   The client responded back that they have not
received payment for this account and that they would need proof of payment.We never received a copy of the cashed check or any other
proof of payment.  Please find attached
the documents we did receive from Mrs. [redacted].This communication is from a debt collector

Paramount Recovery Systems has one account in our office for Ms. [redacted] from our client [redacted].  We are a third party collection agency that collects directly for our clients.  We have contacted our client [redacted] and informed them of Ms. [redacted]’...

complaint.  [redacted] has provided Paramount Recovery Systems with validation documents that we are mailing to Ms. [redacted]’ by certified mail.  In the validation documents will be the contract Ms. [redacted] signed stating that if her account is not paid it will be sent to a third party collection agency.  If Ms. [redacted] has any questions after receiving the validation documents she can contact Brenda at ###-###-#### for further information.   This communication is from a debt collector.

Complaint: [redacted]
I am rejecting this response because:I sent these money launderers a police report showing that this collection is a result of fraud. They are trying to extortion. 
Regards,
[redacted]

Complaint: [redacted]
I am rejecting this response because: this debt was disputed and requested to be validated through the reporting Credit bureau. There was no response and no validation documentation or an initial request for collection of debt sent to me before reporting such account on my report. I have had no contract with the said collection agent and have no contract with [redacted].  Under the FCRA 15 U.S.C. § 1681i, all unverified accounts must be promptly deleted. Therefore, if you have failed to provide me with a copy of the verifiable proof that you have on file for the account listed within 30 days of receipt of my letter and you must remove these account from my credit report. 
Regards,
[redacted]

Paramount Recovery Systems is a third party collection agency.  Ms. [redacted]’s account was assigned in our office on February 6, 2017 by [redacted].  After receiving Ms. [redacted]’s complaint we informed our client about the complaint.  Our client did an...

investigation and closed the account.  Paramount Recovery Systems has contacted the three major credit bureaus and requested that our trade line be removed from Ms. [redacted]’s credit report.  This communication is from a debt collector.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. Thank you for taking the time to review this issue
Regards,
[redacted]

Paramount Recovery Systems has not received the attached dispute letter as of today, August 22, 2017.  The address on the letter is incorrect,  The address for our [redacted].  Also note our company name is Paramount Recovery Systems not Paramount Recovery Services which is a different company.    As stated in our last response we have already ordered the required validation documents to be sent to Ms. [redacted] and once this is received we will send the validation documents to her address.  Paramount Recovery Systems also has a Business Agreement with our client therefore no HIPPA laws have been broken.  This communication is from a debt collector.