Audi Of Bernardsville

To whom it may concern.We apologize for the inconvenience caused. We have searched for the member's email email in our data base however we are unable to locate any. We are also unable to locate an account for this member using the mentioned email address [redacted]. We would...

like to know which of our panels this member belongs to and if the member can provide us with registered email address so we can personally get in contact and resolve the concern.Thank you for your patience.

To Whom It May Concern:We sincerely apologize for the inconvenience. Unfortunately, each survey has its own set of qualifying questions set by the researchers we are running the survey for. These type of case is something we do not have control over with, but we would be more than happy to...

investigate. However, the sign up bonus points that the member is requesting may not be applied if found that the participation was indeed terminated for not meeting the criteria. Our survey invitation to join the panel specifically require the member to qualify and complete their first survey.We will review their survey participation and will reach out via email on what we may find out.

Complaint: [redacted]
I am rejecting this response because:
They still have yet to tell me exactly what happened and refuse to redo their policies thus continuing their ability to manipulate their survey takers. They should be held to the same standards as other companies so as to not give an unfair advantage and should absolutely be investigated so that other people are not taken advantage of
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
They have followed through and have reactivated the accounts. 
Sincerely,
[redacted]

We are sorry for not getting back to below member’s complaint sooner. Is it possible if you could send below message to the member: To Whom It May Concern: We sincerely apologize for the inconvenience. We can confirm that the account issue reported was already fixed and resolved. The member...

has redeemed their account balance on July 24 for $50 and another $25 on July 25. Thank you for your understanding. Susan E[redacted] Respondent Relations Specialist [redacted]
[redacted]
[redacted]

To Whom It May Concern:Unfortunately, we can no longer allow the member to join the panel due to the data quality issues. This is one of the most important items we routinely monitor because companies value the information collected through survey research and are paying for it; therefore, it is important for us to deliver only the best data to them.For more information, the member may review our Terms and Conditions.

To Whom It May Concern:We are sorry to hear about the deactivation of this member's account. We can see in our records that the account was reactivated on August 28, 2017, but was again deactivated by our automated system for answering a question that did not meet the requirement/s outlined in the...

instruction/s. As part of our obligation to provide quality data to our customers, we have to further review the response provided to ensure the answer/s are appropriate.In the meantime, we encourage the member to review our Terms and Conditions here: https://www.opinionoutpost.com/en/policies/terms/OO-Terms-Conditions-2013 to avoid this kind of situation from happening in the future.We appreciate their continued support and understanding.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.  Thank you I have received the funds to my Paypal account.
Sincerely,
[redacted]

My complaint about opinionworld has been resolved as of 2 days ago please close complaint [redacted]

To Whom It May Concern:We have further reviewed the account to check if we can allow him to join again. Unfortunately, our Accounts team could no longer reactivate the account because of the violation of the Terms and Conditions. We found out that the accounts are fraudulent. For more information about our Terms and Conditions, the member can review it [redacted]

To Whom It May Concern:We sincerely apologize for the inconvenience. We are now in the process of reactivating the account. However,  the member has to wait 48 hours before accessing the account or participating in surveys. The reactivation will take full effect only after that time frame passes. If this member will attempt to access the account and surveys earlier than the advised time frame, the account may be automatically deactivated by the system. Thank you for your understanding.

Complaint: [redacted]
I am rejecting this response because: iPoll since it has been bought by the new company still owes me money. I have tried and failed to reach anyone in customer service on the phone about missing $8.50 from surveys I have taken that should be credited to my account and still is missing. I'm fed up with not being able to speak to anyone and the fact that I am still owed money! 
Sincerely,
[redacted]

To Whom It May Concern:We apologize for the inconvenience. Unfortunately, our Accounts Department has made the final decision to permanently deactivate the accounts along with the point balance. We have found that this member has been flagged multiple times for illegible or bad open-end responses on...

surveys. We value our members as well as our clients, who make important decisions based on input from our community. For more information, this member may review our Terms and Conditions under the Unauthorized Uses and Suspension; Termination; De-Activation of Panel Membership Accounts sections. Once again, we apologize for the inconvenience.

To Whom It May Concern:We are sorry for the time it took us to finally get to the bottom of this issue. We received a confirmation from our Accounts department that this member's account will soon be reinstated. The account was deactivated because our automated system detected inconsistencies in...

their account activity compared to what they have specified in their profile.Someone from our support team will reach out to the member as soon as the account is all set. And in case they have unredeemed balance that are no longer in the account, the points will also be reinstated again. Thank you for your understanding.

To Whom It May Concern:May we please ask the member to contact the survey helpdesk he registered with to investigate the issue? Unfortunately, we are unable to locate an account using the email address and name provided in this complaint. We would be more than happy to assist him resolved the issue if he can provide below information:Full Name as seen on the survey account:Survey Panel:Email address:Date of Survey Participation:Actual Survey Link:

To whom this may concern:[redacted] can attempt to log back into her Opinion Outpost account now. If she continues to encounter problems accessing her account, she may give us a call at ###-###-#### (toll-free) any time between 9am and 5pm U.S. ET, Monday through Friday.Thank you for your patience!Kind regards,Susan E[redacted]

Complaint: [redacted]
I am rejecting this response because:Even though they reactivated my account, they ONCE AGAIN blocked me from my account by citing "data issues."  This is getting pretty maddening. This time, I tried to cash out 100 points for $10 of [redacted] cash, then I receive the error.  I had 115 points in my account.  I would like to be paid for my HARD-EARNED TIME for these surveys ASAP.  I have notified the company but they give me their 'canned' response - I have to provide all identifying information (this time I had to provide it THREE TIMES...RIDICULOUS).  I'm so sick of this company.  I may cancel after they pay me my $11.15.  I'm getting real tired of being screwed out of earning opportunities, follow-up surveys for product tests I was enrolled in through them, and out of money that I EARNED through their site.  I want my $11.15, deposited into my [redacted] account IMMEDIATELY!!!!!!!!!!!!!
Sincerely,
[redacted]

To whom it may concern,We have checked our records and can confirm that the member's account was automatically deactivated by our system because it has detected that the member has marked one or two of our survey invitations as spam. We have reactivated the member's account now and would highly...

advise that the member avoid marking our emails as Spam and add us to her email safe list.Thank you for your kind understanding.

To Whom It May Concern:We understand how frustrating this must be to the member. We have forwarded this member's feedback to our Accounts department and requested to have their account re-evaluated. Thank you for your understanding. We apologize for the inconvenience.

To Whom It May Concern:SSI’s Survey Points Club is an online panel/community, in which members of [redacted] Guest Rewards Loyalty Program can receive [redacted] Guest Rewards Points for completing surveys. For completing surveys, SSI may offer points or SSI may offer a dollar amount convertible into Points.  The points only offers are straight-forward and not subject to dispute by this member. The member is disputing SSI’s conversion of an offer in dollars into [redacted] Guest Rewards Points. SSI has created the conversion rate based upon information provided by or through [redacted]. SSI does not base its conversion rate on the conversion rates of other partners within the [redacted] Guest Rewards Loyalty Program. SSI has no information on such third parties activities or conversion rates and SSI’s program is designed based upon SSI’s program and activities. SSI uses the same conversion rate for all panelists, therefore, the individual making this complaint was not subject to any discriminatory or different treatment. We apologize for the inconvenience.