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Audi Of Bernardsville

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Audi Of Bernardsville Reviews (429)

To Whom It May Concern:We are sorry for the inconvenience this has caused our member. Someone from our support team (Jay) has emailed this member to verify some information needed in escalating the issue to our Accounts department. We will wait for their reply and do the necessary procedure to...

assist with their account issue.Thank you for your understanding.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
[redacted]

To Whom It May Concern:We sincerely apologize for the inconvenience. We have already received this member's inquiry via our help desk and has been passed on to our Accounts department for review. We will contact the member today for updates too.Thank you for your understanding.

To whom it may concern:This is to confirm that [redacted]' [redacted]s account is suspended. In order to further investigate the reason for the deactivation of his membership, we ask that he respond to the email one of our [redacted]s helpdesk representatives has just sent to his...

membership email address on 12/7/2015 (see Ticket no. [redacted]).Kind regards,Susan E[redacted]

To Whom It May Concern:We appreciate the member's patience and understanding towards our process. It is never our intention to accuse our members and we sincerely apologize if at any point, we made them feel that way. Rest assured, we are continually working to improve our survey sites and our...

members overall experience, and improving our website messages is no exception indeed.As per our records, this member's account was reactivated on June 8, 2017. The reason of the deactivation was also provided in our email under Ticket#[redacted] Thank you for your understanding.

To whom it may concern:We confirm [redacted] $50 [redacted] cashout request was processed successfully on May 12, 2016. One of our iPoll helpdesk agents has sent her the [redacted] transaction ID via email (Ticket #2[redacted]Kind regards,Susan [redacted]

To Whom It May Concern:We sincerely apologize if the member did not get a reply soon. This is to confirm that we have forwarded the issue to our Accounts department for evaluation. Once the result of the assessment is ready, we will contact the member via email.Thank you for your understanding.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
[redacted]

To Whom It May Concern:We apologize for the inconvenience. After further investigation, we found out that this member spoke to one of our representatives regarding the tax form issue he complained about. Our representative quickly forwarded his message to the right department involved and could...

confirm his account is up-to-date. This member can now redeem his balance on his account. Moreover, someone from our Legal department will contact him directly about his inquiry.

To whom it may concern:We'd like to confirm that we do not have anyone by the name of Robert W[redacted] working at SSI nor [redacted]. It sounds like she's been receiving scam emails. Please read our announcement here: https[redacted].[redacted]...

keeps receiving emails from this unknown entity, she should immediately opt out of those emails by clicking on unsubscribe. Normally, you'd find an unsubscribe link or button at the bottom of an email.Kind regards,Susan E[redacted]

To Whom It May Concern:We apologize for the delay in getting back to this complaint. After reviewing our records, this member's account was already reactivated and the member has completed survey to date.Thank you for your consideration.

Complaint: [redacted]
I am rejecting this response because:They don't address the real issue which is how they did not give me full credit even though I did complete the entire survey. Also, they routinely claim that you will get for example 20 points for a 10 minutes survey or 5 points if you don't qualify. Then they ask 10 minutes of questions and tell you that you don't qualify. And these are not just prescreening questions, but actual questions that should be part of the survey, but they just aren't honest about the true low return in miles for the high amount of time.
Sincerely,
[redacted]

To Whom It May Concern:We sincerely apologize for the inconvenience. We understand how frustrating this must be to our member and can assure that we are actively looking into this issue. This member already reached out to iPoll and we forwarded the case to our Accounts department again for...

re-evaluation. Thank you for your patience and understanding.

Complaint: [redacted]
I am rejecting this response because: because this has happened to a lot of members recently.  Anyone reading this please check out their reviews: [redacted]
Sincerely,
[redacted]

Forgive me for not updating my complaint. The issue has been resolved to my complete satisfaction. Thank You for everything Thank You and God Bless

To whom this may concern:We will no longer consider reactivating [redacted] membership nor allow him to join or participate in any of our other survey sites (i.e. [redacted], and others). His membership has been terminated for violating our Terms and Conditions. As...

stated in our T&Cs, we reserve the right, without notice, to suspend and/or terminate a member's use of, access to, and/or participation in our panels if they breach or violate our terms. You may refer to section 19 of our T&Cs here for more details: [redacted]
We will however only consider sending a [redacted] payment worth his remaining point balance, which is worth $33.40. Please allow 7-10 business days to receive an email confirming the [redacted] payment has been made.Thank you.Kind regards,[redacted]Respondent Relations Specialist

[redacted]
I am rejecting this response because:I didn't see anywhere on their website where it stated that members have to wait 72 hours until AFTER I tried to claim my [redacted] gift card. Something like that should be stated in their question and answer section. Moreover, what kind of fraudulent activity was found? If there was some type of fraud going on, wouldn't someone have emailed me about it? I am not intentionally committing fraud nor do I even know what type of fraud they "claim" I committed. I have done these surveys fair and square and I would like my [redacted] gift card emailed to me and then I will promptly cancel my account since apparently there is no communication. I will not sit and be denied something that I have earned.
Sincerely,
[redacted]

To Whom It May Concern:For more information about our Terms and Conditions, the member may review it here: [redacted]. Any questions or concerns regarding these Terms and Conditions, the member may send it to [email protected].

To Whom It May Concern:We apologize for the inconvenience. Unfortunately, manual processing of rewards takes 7-10 business days to complete. Rest assured, the reward should be in her account within the week. Due to a large volume of members sending requests, the process takes longer than usual.

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Description: Auto Dealers - New Cars

Address: 65 Morristown Road, Bernardsville, New Jersey, United States, 07924

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