April 24, 2017
[redacted] Revdex.com 5050 Murphy Canyon Rd., Ste. 150 [redacted], CA 92123 Dear [redacted] Thank you for contacting us regarding Revdex.com complaint ID [redacted]. Prior to receiving this...
complaint, we were notified of the concerns of complainant [redacted] and his experience with Jack in the Box and [redacted]. We attempted to reach [redacted] by telephone and we were unable to reach him and we have not received a return call. We understand [redacted], consistent with their standard policy and many other delivery companies, charges a per-item mark-up for menu items along with a delivery fee, for their services. The customer should be able to see specific terms and prices in their agreement to use [redacted], and their receipt from [redacted]. At this time, Jack in the Box considers this matter closed. If you have any further questions, please do not hesitate to contact our offices. Thank you again for your time. Sincerely, [redacted] Jack in the Box
[redacted]
[redacted]
[redacted]
Revdex.com
5050 Murphy Canyon Rd., Ste. 150
San Diego, CA 92123
Dear [redacted]
Thank you for contacting us regarding Revdex.com complaint ID [redacted]. Prior to receiving this complaint, we had not been notified of the...
concerns of complainant [redacted] regarding his experience at the Jack in the Box. We attempted to reach [redacted] by telephone on June 21, 2016 but he was unable to speak to us. At this time, Jack in the Box considers this matter closed.
If you have any further questions, please do not hesitate to contact our offices. Thank you again for your time.
Sincerely,
[redacted]
Senior Guest Specialist
Jack in the Box
[redacted]
RevDex.com
5050
Murphy Canyon Rd., Ste. 150
San
Diego, CA 92123
Dear
[redacted]:
Thank
you for contacting us...
regarding Revdex.com complaint ID: [redacted].
Prior to receiving this complaint, we had not been notified of the
concerns of complainant [redacted] of Sacramento, CA regarding his
experience at Jack in the Box.
We
attempted to reach Mr. [redacted] by telephone on December 26, December 30, and December
31, but were unable to and we have not received a return call. We also sent Mr. [redacted] an e-mail on December
30 requesting a call back.
We
are unable to address his concerns as a location was not listed in his
complaint.
At
this time, Jack in the Box considers this matter closed. If you have any
further questions, please do not hesitate to contact our offices. Thank you again for your time.
Sincerely,
[redacted]
Senior Guest Specialist
Jack in the Box
[redacted]
RevDex.com
5050
Murphy Canyon Rd., Ste. 150
San
Diego, CA 92123
Dear [redacted]
Thank
you for contacting us regarding Revdex.com...
complaint ID: [redacted] Prior to receiving this complaint, we had
been notified of the concerns of the complainant, [redacted], regarding his experience at the Jack in the Box on [redacted]
We
have since followed up with the restaurant management appropriately and will be
sending [redacted] a refund as requested along with a formal letter of apology
from our office. At this time, Jack in
the Box considers this matter closed.
If you have any further questions,
please do not hesitate to contact our offices.
Thank you again for your time.
Sincerely,
[redacted]
Senior Guest Specialist
Jack in the Box
[redacted]
Revdex.com
5050 Murphy Canyon Rd., Ste. 150
San Diego, CA 92123
Dear[redacted]
Thank you for contacting us regarding Revdex.com complaint ID [redacted]. Prior to receiving this complaint, we had not been notified of the concerns of complainant, [redacted] of [redacted], regarding her experience at the Jack in the Box.
We have since followed up with [redacted] and addressed her concerns. At this time, Jack in the Box considers this matter closed
If you have any further questions, please do not hesitate to contact our offices. Thank you again for your time.
Sincerely,
[redacted]
Senior Guest Specialist
Jack in the Box
December 14, 2017 Thank you for contacting us regarding Revdex.com complaint ID: [redacted]. Prior to receiving this complaint, we had not been notified of the concerns of the complainant, Mr. [redacted], regarding his experience at the Jack in the Box. We have left a...
voicemail message and sent an email to Mr. [redacted] and we have not heard back from him. At this time, Jack in the Box considers this matter closed. If you have any further questions, please do not hesitate to contact our offices. Thank you again for your time. Sincerely, [redacted] Jack in the Box Tell us why here...
[redacted]
RevDex.com
5050
Murphy Canyon Rd., Ste. 150
San
Diego, CA 92123
Dear
[redacted]:
Thank
you for contacting us regarding Revdex.com...
complaint ID: [redacted]. Prior to receiving this complaint, we had
been notified of the concerns of the complainant, [redacted] of [redacted], **, regarding
his experience at the Jack in the Box on [redacted] in [redacted], **.
We shared
the complainant’s initial grievance with restaurant management. We contacted
Mr. [redacted] directly after receiving this complaint. We offered him certificates
as part of our resolution but he declined. As part of our follow up with
management, we understand that compensation offered by the district manager was
accepted.
At
this time, Jack in the Box considers this matter closed. If you have any
further questions, please do not hesitate to contact our offices. Thank you again for your time.
Sincerely,
[redacted]
Senior Guest Specialist
Jack in the Box
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.
This is a flat out lie. I finally found the receipt which I mailed to them!!! I returned [redacted] call twice; but he never called me back. JIB has no intention of refunding my money. JIB has horrible food and horrible service. I will never go there again and have told numerous people to avoid JIB. You might as well flush $$$ down the toilet if you even consider eating at JIB. I am sure they received my receipt and are lying about it now. I will be contacting the Attorney General for the St of KS since the Revdex.com is not helping at all. You are just relaying messages. This has been a waste of time to contact the Revdex.com. How can you allow a company like JIB to lie about receiving my receipt. I requested to speak to and be contacted by a top level manager; but JIB refuses to do so. A customer service person has no desire or authority to fix this situation!!!!! JIB has been rude on the phone, especially [redacted] [redacted]
[redacted] RevDex.com5050
Murphy Canyon Rd., Ste. 150San
Diego, CA 92123
Dear
[redacted] Thank
you for contacting us regarding Revdex.com complaint ID: [redacted]. Prior to receiving...
this complaint, we had
been notified of the concerns of the complainant, [redacted] regarding
his experience at the [redacted] We
have since followed up with the restaurant management appropriately and have
sent two gift certificates to [redacted]. At
this time, Jack in the Box considers this matter closed. If you have any further questions,
please do not hesitate to contact our offices.
Thank you again for your time.
Sincerely,
[redacted]Senior Guest SpecialistJack in the Box[redacted]
December 4, 2017 Thank you for contacting us regarding Revdex.com complaint ID: [redacted]. Prior to receiving this complaint, we had not been notified of the concerns of the complainant, [redacted], regarding her experience at Jack in the Box. We have since followed up with...
the restaurant management appropriately and have sent certificates to Ms. [redacted]. At this time, Jack in the Box considers this matter closed. If you have any further questions, please do not hesitate to contact our offices. Thank you again for your time. Sincerely, [redacted] Jack in the Box Tell us why here...
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.
[redacted] from Jack in the Box called me on the phone today and harassed me. [redacted] refused to resolve the dispute and spoke to me in a mean hostile voice. There is a 3 year statute of limitation in Nevada and [redacted] in corporate admitted to the Revdex.com in her last response that the dispute is less than year old. [redacted] told me to file a lawsuit because the franchise owner is not willing to resolve the dispute. Therefore, since [redacted] in Corporate said to file a lawsuit, then I am requesting arbitration through the Revdex.com, per the request of Jack in the Box corporate. NOTE to Revdex.com: Please open arbitration.
Regards,
[redacted]
[redacted]
RevDex.com
5050
Murphy Canyon Rd., Ste. 150
San
Diego, CA 92123
Dear [redacted]
Thank
you for contacting us regarding Revdex.com...
complaint ID: [redacted]. Prior to receiving this complaint, we had not
been notified of the most recent concerns of the complainant, [redacted] regarding his experience at Jack in the Box.
[redacted] disconnected the call with us as we attempted to identify the store
location with him.
Jack in the Box Inc. considers this
matter closed. If you have any further questions, please do not hesitate to
contact our offices. Thank you again for
your time.
Sincerely,
[redacted]
Senior Guest Specialist
Jack in the Box
[redacted]
Revdex.com
5050 Murphy Canyon Rd., Ste. 150
San Diego, CA 92123
Dear [redacted]
Thank you for contacting us regarding Revdex.com complaint ID: [redacted]. Prior to receiving this complaint, we had been...
notified of the concerns of the complainant, [redacted], regarding his experience at the Jack in the Box on [redacted]
We have since followed up with the restaurant management appropriately and have sent two gift certificates to [redacted]. At this time, Jack in the Box considers this matter closed.
If you have any further questions, please do not hesitate to contact our offices. Thank you again for your time.
Sincerely,
[redacted]
Senior Guest Specialist
Jack in the Box
March 2, 2017 *
[redacted] Revdex.com 5050 Murphy Canyon Rd., Ste. 150 San Diego, CA 92123 Dear [redacted]: Thank you for contacting us regarding Revdex.com complaint ID: [redacted]. Prior to receiving this complaint, we had not been notified of the...
concerns of the complainant, M[redacted] of [redacted] CA regarding her experience at the Jack in the Box on 1[redacted] We have since followed up with the restaurant management and have sent several meal certificates to Ms. [redacted]. At this time, Jack in the Box considers this matter closed. If you have any further questions, please do not hesitate to contact our offices. Thank you again for your time. Sincerely,
[redacted] Senior Guest Specialist Jack in the Box
Thank you for contacting us regarding Revdex.com complaint ID [redacted]. Prior to receiving this complaint, we had not been notified of the concerns of complainant [redacted]y. We attempted to reach Mr. [redacted]y by telephone on July 28, 2017 and sent an email to the guest. We have not received a...
return call or email. We have since followed up with the restaurant management appropriately. At this time, Jack in the Box considers this matter closed. If you have any further questions, please do not hesitate to contact our offices. Thank you again for your time. Sincerely,
[redacted] Jack in the Box Tell us why here...
[redacted]
RevDex.com
5050
Murphy Canyon Rd., Ste. 150
San
Diego, CA 92123
Dear
[redacted]
Thank
you for contacting us regarding Revdex.com complaint ID: [redacted] Prior to...
receiving this complaint, we had not
been notified of the concerns of the complainant, [redacted] regarding
his experience at the Jack in the Box on [redacted]
We
have shared his concerns with area management, whom have since made attempts to
resolve this with the complainant directly. [redacted] is welcome to call our
office with any questions related to this event. Our phone number is
[redacted]. We are available Monday-Friday beginning at 7am Pacific Time, and
on Saturday and Sunday beginning at 8am Pacific Time.
If you have any further questions,
please do not hesitate to contact our offices.
Thank you again for your time.
Sincerely,
[redacted]
Senior Guest Specialist
Jack in the Box
[redacted]
Revdex.com
5050 Murphy Canyon Rd., Ste. 150
San Diego, CA 92123
Dear [redacted]
Thank you for contacting us regarding Revdex.com complaint ID [redacted]. Prior to receiving this complaint, we had not...
been notified of the concerns of complainant, [redacted] regarding her experience at the Jack in the Box. Unfortunately, we’ve tried to contact [redacted] to further discuss her concerns, but have been unsuccessful. We have sent her an email requesting further contact. At this time, Jack in the Box considers this matter closed.
If you have any further questions, please do not hesitate to contact our offices. Thank you again for your time.
Sincerely,
[redacted]
Senior Guest Specialist
Jack in the Box
[redacted]
January 7, 2016
[redacted]
Revdex.com
5050 Murphy Canyon Rd., Ste. 150
San Diego,...
CA 92123
Dear [redacted]
Thank you for contacting us regarding Revdex.com complaint ID: [redacted] Prior to receiving this complaint, we had been notified of the concerns regarding this event at the Jack in the Box on [redacted], as shared by the complainant, [redacted].
In attempting to reach [redacted] we received correspondence from the original complainant, [redacted] stating [redacted] contacted the Revdex.com on her behalf. We have since addressed this with [redacted] directly, as well as with restaurant management.
If you have any further questions, please do not hesitate to contact our offices. Thank you again for your time.
Sincerely,
[redacted]
Senior Guest Specialist
Jack in the Box
[redacted]
[redacted]
RevDex.com
5050
Murphy Canyon Rd., Ste. 150
San
Diego, CA 92123
Dear
[redacted]
Thank
you for contacting us regarding...
Revdex.com complaint ID: [redacted]. Prior to receiving this complaint, we had not
been notified of the concerns of the complainant, [redacted], regarding
his concerns with Jack in the Box.
We
have since followed up with management appropriately. [redacted] declined our
offer for gift certificates. At this time, Jack in the Box considers this
matter closed.
If you have any further questions,
please do not hesitate to contact our offices.
Thank you again for your time.
Sincerely,
[redacted]
Senior Guest Specialist
Jack in the Box
November 16, 2017 Thank you for contacting us regarding Revdex.com complaint ID: [redacted]. Prior to receiving this complaint, we were notified of the concerns of the complainant, Mr. [redacted], regarding his experience at the Jack in the Box located. We called Mr. [redacted] on 11/14/2017 and offered certificates, which he accepted. At this time, Jack in the Box considers this matter closed. If you have any further questions, please do not hesitate to contact our offices. Thank you again for your time. Sincerely, [redacted] Jack in the Box Tell us why here...
April 24, 2017
[redacted] Revdex.com 5050 Murphy Canyon Rd., Ste. 150 [redacted], CA 92123 Dear [redacted] Thank you for contacting us regarding Revdex.com complaint ID [redacted]. Prior to receiving this...
complaint, we were notified of the concerns of complainant [redacted] and his experience with Jack in the Box and [redacted]. We attempted to reach [redacted] by telephone and we were unable to reach him and we have not received a return call. We understand [redacted], consistent with their standard policy and many other delivery companies, charges a per-item mark-up for menu items along with a delivery fee, for their services. The customer should be able to see specific terms and prices in their agreement to use [redacted], and their receipt from [redacted]. At this time, Jack in the Box considers this matter closed. If you have any further questions, please do not hesitate to contact our offices. Thank you again for your time. Sincerely, [redacted] Jack in the Box
[redacted]
[redacted]
June 21, 2016
[redacted]
Revdex.com
5050 Murphy Canyon Rd., Ste. 150
San Diego, CA 92123
Dear [redacted]
Thank you for contacting us regarding Revdex.com complaint ID [redacted]. Prior to receiving this complaint, we had not been notified of the...
concerns of complainant [redacted] regarding his experience at the Jack in the Box. We attempted to reach [redacted] by telephone on June 21, 2016 but he was unable to speak to us. At this time, Jack in the Box considers this matter closed.
If you have any further questions, please do not hesitate to contact our offices. Thank you again for your time.
Sincerely,
[redacted]
Senior Guest Specialist
Jack in the Box
[redacted]
January
2, 2015
[redacted]
RevDex.com
5050
Murphy Canyon Rd., Ste. 150
San
Diego, CA 92123
Dear
[redacted]:
Thank
you for contacting us...
regarding Revdex.com complaint ID: [redacted].
Prior to receiving this complaint, we had not been notified of the
concerns of complainant [redacted] of Sacramento, CA regarding his
experience at Jack in the Box.
We
attempted to reach Mr. [redacted] by telephone on December 26, December 30, and December
31, but were unable to and we have not received a return call. We also sent Mr. [redacted] an e-mail on December
30 requesting a call back.
We
are unable to address his concerns as a location was not listed in his
complaint.
At
this time, Jack in the Box considers this matter closed. If you have any
further questions, please do not hesitate to contact our offices. Thank you again for your time.
Sincerely,
[redacted]
Senior Guest Specialist
Jack in the Box
[redacted]
December
19, 2014
[redacted]
RevDex.com
5050
Murphy Canyon Rd., Ste. 150
San
Diego, CA 92123
Dear [redacted]
Thank
you for contacting us regarding Revdex.com...
complaint ID: [redacted] Prior to receiving this complaint, we had
been notified of the concerns of the complainant, [redacted], regarding his experience at the Jack in the Box on [redacted]
We
have since followed up with the restaurant management appropriately and will be
sending [redacted] a refund as requested along with a formal letter of apology
from our office. At this time, Jack in
the Box considers this matter closed.
If you have any further questions,
please do not hesitate to contact our offices.
Thank you again for your time.
Sincerely,
[redacted]
Senior Guest Specialist
Jack in the Box
[redacted]
October 31, 2016
[redacted]
Revdex.com
5050 Murphy Canyon Rd., Ste. 150
San Diego, CA 92123
Dear[redacted]
Thank you for contacting us regarding Revdex.com complaint ID [redacted]. Prior to receiving this complaint, we had not been notified of the concerns of complainant, [redacted] of [redacted], regarding her experience at the Jack in the Box.
We have since followed up with [redacted] and addressed her concerns. At this time, Jack in the Box considers this matter closed
If you have any further questions, please do not hesitate to contact our offices. Thank you again for your time.
Sincerely,
[redacted]
Senior Guest Specialist
Jack in the Box
[redacted]
December 14, 2017 Thank you for contacting us regarding Revdex.com complaint ID: [redacted]. Prior to receiving this complaint, we had not been notified of the concerns of the complainant, Mr. [redacted], regarding his experience at the Jack in the Box. We have left a...
voicemail message and sent an email to Mr. [redacted] and we have not heard back from him. At this time, Jack in the Box considers this matter closed. If you have any further questions, please do not hesitate to contact our offices. Thank you again for your time. Sincerely, [redacted] Jack in the Box Tell us why here...
June
30, 2015
[redacted]
RevDex.com
5050
Murphy Canyon Rd., Ste. 150
San
Diego, CA 92123
Dear
[redacted]:
Thank
you for contacting us regarding Revdex.com...
complaint ID: [redacted]. Prior to receiving this complaint, we had
been notified of the concerns of the complainant, [redacted] of [redacted], **, regarding
his experience at the Jack in the Box on [redacted] in [redacted], **.
We shared
the complainant’s initial grievance with restaurant management. We contacted
Mr. [redacted] directly after receiving this complaint. We offered him certificates
as part of our resolution but he declined. As part of our follow up with
management, we understand that compensation offered by the district manager was
accepted.
At
this time, Jack in the Box considers this matter closed. If you have any
further questions, please do not hesitate to contact our offices. Thank you again for your time.
Sincerely,
[redacted]
Senior Guest Specialist
Jack in the Box
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.
This is a flat out lie. I finally found the receipt which I mailed to them!!! I returned [redacted] call twice; but he never called me back. JIB has no intention of refunding my money. JIB has horrible food and horrible service. I will never go there again and have told numerous people to avoid JIB. You might as well flush $$$ down the toilet if you even consider eating at JIB. I am sure they received my receipt and are lying about it now. I will be contacting the Attorney General for the St of KS since the Revdex.com is not helping at all. You are just relaying messages. This has been a waste of time to contact the Revdex.com. How can you allow a company like JIB to lie about receiving my receipt. I requested to speak to and be contacted by a top level manager; but JIB refuses to do so. A customer service person has no desire or authority to fix this situation!!!!! JIB has been rude on the phone, especially [redacted] [redacted]
May
6, 2015
[redacted] RevDex.com5050
Murphy Canyon Rd., Ste. 150San
Diego, CA 92123
Dear
[redacted] Thank
you for contacting us regarding Revdex.com complaint ID: [redacted]. Prior to receiving...
this complaint, we had
been notified of the concerns of the complainant, [redacted] regarding
his experience at the [redacted] We
have since followed up with the restaurant management appropriately and have
sent two gift certificates to [redacted]. At
this time, Jack in the Box considers this matter closed. If you have any further questions,
please do not hesitate to contact our offices.
Thank you again for your time.
Sincerely,
[redacted]Senior Guest SpecialistJack in the Box[redacted]
December 4, 2017 Thank you for contacting us regarding Revdex.com complaint ID: [redacted]. Prior to receiving this complaint, we had not been notified of the concerns of the complainant, [redacted], regarding her experience at Jack in the Box. We have since followed up with...
the restaurant management appropriately and have sent certificates to Ms. [redacted]. At this time, Jack in the Box considers this matter closed. If you have any further questions, please do not hesitate to contact our offices. Thank you again for your time. Sincerely, [redacted] Jack in the Box Tell us why here...
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.
[redacted] from Jack in the Box called me on the phone today and harassed me. [redacted] refused to resolve the dispute and spoke to me in a mean hostile voice. There is a 3 year statute of limitation in Nevada and [redacted] in corporate admitted to the Revdex.com in her last response that the dispute is less than year old. [redacted] told me to file a lawsuit because the franchise owner is not willing to resolve the dispute. Therefore, since [redacted] in Corporate said to file a lawsuit, then I am requesting arbitration through the Revdex.com, per the request of Jack in the Box corporate. NOTE to Revdex.com: Please open arbitration.
Regards,
[redacted]
January
7, 2015
[redacted]
RevDex.com
5050
Murphy Canyon Rd., Ste. 150
San
Diego, CA 92123
Dear [redacted]
Thank
you for contacting us regarding Revdex.com...
complaint ID: [redacted]. Prior to receiving this complaint, we had not
been notified of the most recent concerns of the complainant, [redacted] regarding his experience at Jack in the Box.
[redacted] disconnected the call with us as we attempted to identify the store
location with him.
Jack in the Box Inc. considers this
matter closed. If you have any further questions, please do not hesitate to
contact our offices. Thank you again for
your time.
Sincerely,
[redacted]
Senior Guest Specialist
Jack in the Box
[redacted]
January 14, 2016
[redacted]
Revdex.com
5050 Murphy Canyon Rd., Ste. 150
San Diego, CA 92123
Dear [redacted]
Thank you for contacting us regarding Revdex.com complaint ID: [redacted]. Prior to receiving this complaint, we had been...
notified of the concerns of the complainant, [redacted], regarding his experience at the Jack in the Box on [redacted]
We have since followed up with the restaurant management appropriately and have sent two gift certificates to [redacted]. At this time, Jack in the Box considers this matter closed.
If you have any further questions, please do not hesitate to contact our offices. Thank you again for your time.
Sincerely,
[redacted]
Senior Guest Specialist
Jack in the Box
[redacted]
March 2, 2017 *
[redacted] Revdex.com 5050 Murphy Canyon Rd., Ste. 150 San Diego, CA 92123 Dear [redacted]: Thank you for contacting us regarding Revdex.com complaint ID: [redacted]. Prior to receiving this complaint, we had not been notified of the...
concerns of the complainant, M[redacted] of [redacted] CA regarding her experience at the Jack in the Box on 1[redacted] We have since followed up with the restaurant management and have sent several meal certificates to Ms. [redacted]. At this time, Jack in the Box considers this matter closed. If you have any further questions, please do not hesitate to contact our offices. Thank you again for your time. Sincerely,
[redacted] Senior Guest Specialist Jack in the Box
Thank you for contacting us regarding Revdex.com complaint ID [redacted]. Prior to receiving this complaint, we had not been notified of the concerns of complainant [redacted]y. We attempted to reach Mr. [redacted]y by telephone on July 28, 2017 and sent an email to the guest. We have not received a...
return call or email. We have since followed up with the restaurant management appropriately. At this time, Jack in the Box considers this matter closed. If you have any further questions, please do not hesitate to contact our offices. Thank you again for your time. Sincerely,
[redacted] Jack in the Box Tell us why here...
[redacted]
RevDex.com
5050
Murphy Canyon Rd., Ste. 150
San
Diego, CA 92123
Dear
[redacted]
Thank
you for contacting us regarding Revdex.com complaint ID: [redacted] Prior to...
receiving this complaint, we had not
been notified of the concerns of the complainant, [redacted] regarding
his experience at the Jack in the Box on [redacted]
We
have shared his concerns with area management, whom have since made attempts to
resolve this with the complainant directly. [redacted] is welcome to call our
office with any questions related to this event. Our phone number is
[redacted]. We are available Monday-Friday beginning at 7am Pacific Time, and
on Saturday and Sunday beginning at 8am Pacific Time.
If you have any further questions,
please do not hesitate to contact our offices.
Thank you again for your time.
Sincerely,
[redacted]
Senior Guest Specialist
Jack in the Box
[redacted]
October 28, 2016
[redacted]
Revdex.com
5050 Murphy Canyon Rd., Ste. 150
San Diego, CA 92123
Dear [redacted]
Thank you for contacting us regarding Revdex.com complaint ID [redacted]. Prior to receiving this complaint, we had not...
been notified of the concerns of complainant, [redacted] regarding her experience at the Jack in the Box. Unfortunately, we’ve tried to contact [redacted] to further discuss her concerns, but have been unsuccessful. We have sent her an email requesting further contact. At this time, Jack in the Box considers this matter closed.
If you have any further questions, please do not hesitate to contact our offices. Thank you again for your time.
Sincerely,
[redacted]
Senior Guest Specialist
Jack in the Box
[redacted]
January 7, 2016
[redacted]
Revdex.com
5050 Murphy Canyon Rd., Ste. 150
San Diego,...
CA 92123
Dear [redacted]
Thank you for contacting us regarding Revdex.com complaint ID: [redacted] Prior to receiving this complaint, we had been notified of the concerns regarding this event at the Jack in the Box on [redacted], as shared by the complainant, [redacted].
In attempting to reach [redacted] we received correspondence from the original complainant, [redacted] stating [redacted] contacted the Revdex.com on her behalf. We have since addressed this with [redacted] directly, as well as with restaurant management.
If you have any further questions, please do not hesitate to contact our offices. Thank you again for your time.
Sincerely,
[redacted]
Senior Guest Specialist
Jack in the Box
[redacted]
May
12, 2015
[redacted]
RevDex.com
5050
Murphy Canyon Rd., Ste. 150
San
Diego, CA 92123
Dear
[redacted]
Thank
you for contacting us regarding...
Revdex.com complaint ID: [redacted]. Prior to receiving this complaint, we had not
been notified of the concerns of the complainant, [redacted], regarding
his concerns with Jack in the Box.
We
have since followed up with management appropriately. [redacted] declined our
offer for gift certificates. At this time, Jack in the Box considers this
matter closed.
If you have any further questions,
please do not hesitate to contact our offices.
Thank you again for your time.
Sincerely,
[redacted]
Senior Guest Specialist
Jack in the Box
[redacted]
November 16, 2017 Thank you for contacting us regarding Revdex.com complaint ID: [redacted]. Prior to receiving this complaint, we were notified of the concerns of the complainant, Mr. [redacted], regarding his experience at the Jack in the Box located. We called Mr. [redacted] on 11/14/2017 and offered certificates, which he accepted. At this time, Jack in the Box considers this matter closed. If you have any further questions, please do not hesitate to contact our offices. Thank you again for your time. Sincerely, [redacted] Jack in the Box Tell us why here...