Beard Czar

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] RevDex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I will wait until for the business to perform this action and, if it does, will consider this complaint resolved Regards, [redacted]

Case#12124402There is still no response from this company about if it was reshaped or my money being refundedThey cancelled my order and I have not yet to receive any response[redacted] ***

I ordered product from this company and was sent separate orders and had to deal with both of them separately The bold print says a day supply and nowhere did I see the fine print from the link it sent me to from Facebook I was worried of being charged more than I agreed to so I visited their website and it is a good thing I did I read about the day trial +day shipment and having to call in to cancel to avoid being charged I feel that days is not an adequate time to see results from the product and feel forced into paying a rate to t his company for the product Nowhere in the packaging or on the "Man card" that they send you does it speak of the return policy After cancelling one of the products (the one I never wanted nor ordered) it says I have days to return the unused product to avoid being charged full price but then gives a date it needs to be received by as being days from today This is not being truthful as a company and I will not order anything from them again I don't even want the other order but do not know if it works or not so feel I'm forced to keep it and pay a ridiculous amount of money for it (and that was at a "reduced" rate)

[redacted] , I apologize for any inconvenience this may have causedIt seems there may have been some confusion when it comes to the trial that was signed up forI completely understand your concern after reviewing the account I went ahead and refunded the account in full as a courtesy and resolution todayI hope this resolves the concern have a great day! Customer Service Manager

[redacted] Thank you for contacted us we apologize for the confusion when it came to this orderFrom what I see you thought you were on a trial and were billedWe will refund the account in full today to resolve this complaintPlease let me know if you have any questions

Dear [redacted] ,I am sorry for any inconvenience or confusion when it comes to the trial that was signed up forAs agreed to by the Terms and Conditions of the original order, we send you a 30-Day supply of product for the price of shipping as part of a Day Trial, which begins the date of the orderYou have Days from the date of the order to try the product and decide if you would like to continue receiving it monthlyIf you decide that you do not wish to receive the product monthly, all you need to do is call or email our Customer Care center and we are happy to cancel your Trial for youHowever, if we do not receive a cancellation request in the Day time frame, we charge you the full price for the product that you ordered.As a courtesy, we have issued a full refund for the charge of $back to your Visa card ending in ***.Please allow 3-days to see the refunds reflect in your account I hope you have a great day!

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I will wait until for the business to perform this action and, if it does, will consider this complaint resolved Regards, [redacted]

[redacted] ,I am sorry for any inconvenience I have reviewed the account and refunded the account in full to resolve

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID *** and find that this resolution would be satisfactory to me. I will wait until for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***

Dear ***,Thank you for contacting us and sharing your concern we want you to be satisfied with the product and your experience I am sorry to hear that you were not satisfied I have reviewed the account and as a resolution today we have refunded the account in full Please
allow 3-days to see the refunds reflect in your account I hope you have a great day!

Dear ***Thank you for contacting us and sharing your concern we want you to be satisfied with the product and your experience I am sorry to hear that you were not satisfied I have reviewed the account and see that you were refunded in full on 07/26/due to you returning
the products You should see those refunds in 3-days I hope this resolves your concern have a great day!

After signing up for the one month free trial, I received not only charge for this product but Thats dollars for something that I have yet to useApparently, you must cancel within days of purchase which was NOT clearly stated on the free trial websiteAfter speaking to very rude customer service reps who claim to be supervisors, I finally was given a 30% discount after threatening to report the company to the Revdex.comI was even told that the so called supervisor had this happen to him I would not recommend EVER using this companyThey are truly miss leading ESPECIALLY when I am told that this happens all the time

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait until for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID *** and find that this resolution would be satisfactory to me. I will wait until for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***

Dear ***, Thank you for contacting us and sharing your concern we want you to be satisfied with the product and your experience I am sorry to hear that you were not satisfiedWe are unable to locate an account with the information you providedPlease provide the name, email
address, and if you have an order id #, so we may locate the account. Thank you

*** ***,
Thank you for sharing your concern with us we appreciate the feedback. As a resolution today we refunded the account in full as requested have a great day!

*** ***,I apologize you did not get the resolution you were looking for when you spoke to customer service. I have refunded the account in full and the account has been canceled have a great day!

*** ***Thank you for contacted us we apologize for the confusion when it came to this orderFrom what I see you thought you were on a trial and were billedWe will refund the account in full today to resolve this complaintPlease let me know if you have any questions

When ordering price stated it was a low price but charged an extra dollars and when talking to customer service were rude made fun of last name and hung up on usThey are a scam trying to make money and charging more than advertisedThey are rude and and a ridiculous excuse for a business

Dear ***,
Thank you for contacting us and sharing your concern we want you to be satisfied with the product and your experience I am sorry to hear that you were not satisfied I have reviewed the account and as a resolution today we have refunded the account
in full Please allow 3-days to see the refunds reflect in your account I hope you have a great day!