Better Beef Brands

Bought $150 worth of meat from this company. The meat is disgusting. They smell foul and have a strange color to them. Tried taking meat back to tent but it’s been more than 3 day. I don’t know how this company is allowed to sell unsafe “meat”. Wouldn’t feed this to my dogs.

Meat is absolute trash and when we tried returning it to the tent they threatened to kick us out. I’ll be standing by the tent to ensure nobody buys from them next weekend.

The food is advertised to be premium cuts of meat however it’s bad meat that’s been frozen and sold at premium prices. It’s not edible ! Paid $165 for bad meat

The meat being sold ain't good to be eating and have bad smell to it would highly recommend the code inspectors or who ever in charge of dealing with issues like this to investigate what their selling

Meat seems expired and has a foul odor when we opened up a pack. We spend hundred of dollars on the meats who didn’t want to really sell what was being advertised on the radio stations.

Amazing steaks for the money!!!

Purchased $420 worth of meat from a truck in my local mall parking lot. Right after purchasing I received a call taking me out of state for the fires in California as I am a firefighter so I popped the cases into the freezer and went to Cali for 16 days. Upon returning we pulled some steaks out to thaw and grill. Upon opening the packages we found that the meat stunk pretty bad and had a weird consistency. Suspecting something was up I decided to read the ingredients portion to find that these steaks are pumped full of prune juice and other things. I don't know if the meat was rotten or the additives ruined the meat and created the horrible smell but we opened a few packs and all had a spongy weird consistency and terrible smell. Emails for refund have been unanswered. I see others are being offered half refunds due to being beyond 3 days and I find that unacceptable given they aste selling bulk frozen meat, not everyone cooks it right away. They also need to be more transparent during the sales process telling people that they are not purchasing 100% beef, that prune juice and stuff like metabisulfite are added to the meat and seafooda and to expect a rotten smell. Being honest would avoid many of these complaints. As a first responder with experience as a restaurant general manager being serve safe certified I'm very familiar with proper food safety protocols and none of the packages were improperly stored, handled or contaminated after purchase.

On 9/29/18, I purchased the steak package from their tent they had set up in Fairview Heights. I was assured several times these were prime steaks so I purchased them for $160. The next day we tried the steaks and they had an odd odor and full of gristle. I got the tbones and filets and a few others and none of them were edible. I went to take the steaks back on Day 2 and they were no longer there. I then emailed the company per their contact information on the website and no response. I called the number and it's no longer a working number. I then emailed again and still no response. I followed their refund instructions by trying to return within the 3 day window however I cannot get anyone to call me back. This company needs to refund my money for these inedible steaks.

Purchased the 20 for $25 and upon thawing and attempting to cook them. I found string attatched to my meat, it stank, it was discolored. I have tried contacting your company with no response. My gf is pregnant there is no way I will allow her to get sick off this meat.

We purchased the 20 ribeyes for $25 on October 15th in Tucson Az. We brought them straight home and put them in our freezer. Went to cook them last week and they were discolored, had a strong oder and had what seems to be string attatched to one of them. I've emailed the company MULTIPUL times along with photos and have got no reply back. I did not eat them. I am pregnant and could not handle the smell coming from them.

Hi

We purchased $289.00 of steaks from Homestead Steaks at a parking lot tent in West Bend, WI on October 7th, 2018. We took the meat home and placed into our chest freezer. Yesterday we went to prepare a few of the steaks and the meat had a very foul order. We tried to grill but we could not eat the meat. There is something wrong with the meat and we would get sick if we were to eat. The company states that the meat needs to be returned within 3 days of being purchased at the location purchased. The location is still doing business but will not take provide a refund as the purchase dates is now greater than 3 days. We will not eat this meat as there is something wrong with it. We have never smelled meat in this condition. It must have un-thawed or something. All we want is a refund and we can return the meat.

We purchased the 20 ribeye's for $25 from the truck at out local mall, we have had the meat in our deep freezer for less then 2 weeks before deciding to de thawing 5 steaks. Once opened the smell of stinky fishy scent filled our noses and the kitchen. We threw away the meat and did not cook it, in fear of getting sick or food poising. I tried contacting the company threw their *** page, with only being blocked and any comments I made removed. No one would speak with me on the issue.

The meat isn't the quality as expected because it says it's been inspected by the usda. I dethawed it and a portion of water was built up.

Was deceived on 20 for $25. Then talked me into seafood package. Bought that and he threw in the ribeyes... 2 in a package, paper thin. breakfast cut in my opinion. Kind of upset with my Salmon. Shrunk down to nothing on grill. Definitely injected. taste was ok, but not what I expected. Lot of Hype and lots of plump injected into this game.

I can't even pick a star rating as these steaks are awful, but in order to leave this review I have to, so my one star is actually zero starts. We purchased a 5 pound package of ribeye steaks in Mankato, MN on August 23, 2018. Did not notice that the steaks were packaged two to a pack and each package was about 1/4" thick....meaning paper thin! As with other complaints, we were not given a receipt. We grilled the steaks and couldn't eat them because they were extremely chewy and grisly and they did not have good flavor. Due to dental work the day we purchased the steaks, we had them for a week before grilling, so didn't bother contacting the company considering the guarantee, which by the way, we were not informed of. We will never make a purchase like this again.

I purchased 2 Chicken packs and 2 steak packs. A couple weeks after purchase, I cooked a few steaks and a few pieces of chicken. The chicken tasted like fish. The steak was rubbery, tough, discolored and had foul smell. I believe the meat had been thawed and re frozen. It was defective and hazardous. The compaby has a 3 day return policy if the meat is still in the original packaging. I was unable to return $389 worth of meat because I didnt comsume it until 2 weeks later and I had to remove the individually packed meat from the boxes in order to fit it in my freezer. The meat made us all sick and the traveling booth company had no concern.

The meat was very poor quality. It was not frozen properly and looked like it was rotting. My dog wouldn't even eat it and he eats everything. The seasoning that was on the chicken was so overpowering and salty. They requested I return to the tent it was purchased at but the tent is no longer there. I also never received a receipt and they are unable to process a return without one even though the product is still in original packaging.

I purchased 2 of the family packs of meat for *** the gentleman running the tent inky area. Seemed like a nice enough guy who stated it was the same meat that was supplied to many reputable suppliers as well as a guarantee for 180 days. I purchased 1 pack for myself and 1 for family and he gave me the meat. When I inquired about a receipt,he informed me that the credit card transaction in my bank statement would be sufficient. Seemed simple enough.

Fast forward 4 days. I had placed 2 of the fillets and 2 of the Ribeyes in the refrigerator to thaw as the directions stated. Prior to thawing, the meat looked as it should red in color. When it had thawed out, the meat had lost its color and was more of a grayish brown. Then when it was cooked, the meat had a rubbery texture and very odd flavor. One bite was all it took to know that it wasn't quality meat.

I went to the Homestead Steaks website to see what the return policy was and there was no posting regarding returns. I then filled out their contact us form amd now over 24 hours later have still not heard back from them there.

I went to their Facebook site and sent them a message there and in response got a generic message about their 3 day return policy as stated on their receipt. I informed them that I was not offered a receipt so I did not know about the 3 days I not the 180 day guarantee that the salesman spoke of. When I informed them of this, they told me that without proof of purchase, they could not verify that I actually bought the meat from them. I let them know that my bank statement has 2 transaction from Homestead Steaks LLC. They read this message but did not reply. I resent the message and the response was that most grocery stores only offer 24 hour returns if any returns at all. When I pointed out that grocery stores do not state that their meat will be good for 180 days, they cannot control how the meat is kept once it leaves their possession

I went to the same tent that I had purchased the meat from to explain the situation and see what needed to be done to return the product. There was someone else working the tent and there was now a new table setup that had flyers that were not present the time I purchased the meat. The new lady working named R informed me that the prior salesman had left and she replaced him. I explained the situation, and let her know what the meat was like and that I didn't have the receipt and showed her the bank statement which she said she would honor if it had been within 3 days. I asked her how I would know about the 3 days as the laminated sheets that were taped to the tables had no mention of it only the 180 day guarantee. She pulled out one of the flyers that were not their previously and showed me that at the bottom it did say 3 days. I informed her that the flyers were not available when I was previously there and since I was told I would not need a receipt, there was no way to know about the 3 day policy as it was also not posted to the website.

She informed me that she would reach out to the home office and get back to me yesterday afternoon. I never heard back.

I have seen someone with a similar situation that had their purchase refunded through their Revdex.com complaint so I am requesting the same service as that individual especially considering the salesman who sold me the meat seemed to be doing everything in his power to keep the 3 day return policy hidden.

Tried to return meat that we bought thinking was steak but was faux steak with sugar, water an other additives as it was inedible at least for us and the "manger" acted like if we continued trying to talk about a return he would kick the *** out of me till I left the property. We ate two steaks out of the twnenty. The customer service email said as long as the box was intact there would be no issues. There were more than issues, it was a conversation not to have in the Chapel Hill's establishments tent. Convo lasted 4 minutes from start to finish before I lef thinking we would be boxing. I submitted as I was $28 total. I give to the neighbors dogs as I'm assuming its generally safe.

This meat distributor truck came to El Paso, TX for a couple of days. This distributor apparently travels to different cities, stopping only a couple of days and after traveling to another, making it impossible to return the meat should there be an issue. I purchased a 20 x $25 package and took the meat home to immediately. A couple of days later I decided to cook the meat. Upon opening, the meat is slimey and with a odd texture. I went ahead and cooked it. The meat had a foul smell and taste of bad meat. I thought perhaps it had been 1 bad piece; however, I tried another piece of meat. The second piece was as gross as the first. This company has a 3 day return policy, which is very convenient for this traveling distributor. If you don’t try the meat Immediately after you buy and the product turns out to be bad, then you’ve been robbed because there is no way to return their decayed meat because their 3 day policy is ridiculous.