Birthday in a Box

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted]

Thank you for shopping with us and we really appreciate your businessI'm sorry to hear that you had a bad experience with usI wanted to inform you that I was able to cancel the orderWe apologize for any inconvenience this may have
causedSee attachment

Thank you for shopping with us and we really appreciate your businessI'm sorry to hear that you had a bad experience with usWe will allow the customer to return the item and the refund will be processed when we receive the return packageAlso we will cover the return shipping cost with
our label I sent the customer a return label electronically via email to ***. She just has to print the return label and put it on the outside of the package then drop it off at the nearest UPS. The return tracking number is *** and we sincerely apologize for any inconvenience this may have caused

Thank you for shopping with us and we really appreciate your businessI'm sorry to hear that you were missing items and had a bad experience with usWe processed a full refund and the refund confirmation number is
class="PURPLE">*** Please allow 5-business days for the refund to reflect onto your account. We sincerely apologize for any inconvenience this may have caused

Thank you for shopping with us and we really appreciate your businessI'm sorry to hear that you had a bad experience with usOur finance department issued a full refund, please see attachment and we sincerely apologize for any
inconvenience this may have caused

Thank you for shopping with us and we really appreciate your businessI'm sorry to hear that you had a bad experience with usWe processed a refund for the missing items for the desired amount of $and the refund confirmation number is *** Please allow 5-business days for the
refund to reflect onto your accountSee attachment and we sincerely apologize for any inconvenience this may have caused

To whom it may concern,
Looking at Ms***'s account, we see that there was a party kit that included the missing items Ms*** is referring to on the initial order, but as it was out of stock, it was removed from her order before the remainder shippedThe only
items she was charged for were the table cover and balloon kit which totaled $with shippingIf Ms*** is seeing a charge for the initial full amount of the order, she would have to check with her bank, as we only charged her for the items shipped and the shipping costIf the bank shows the full amount charged, her bank can contact our finance department to verify only $was charged.
Thank you,
*** ***
Customer Service
Birthday In A Box

Thank you for shopping with us and we really appreciate your businessI'm sorry to hear that you had a bad experience with usAccording to the system the order still wasn't shippedWe cancelled the order as it will not arrive in time as advertised and/or will not arrive in time for your need by
dateWe sincerely apologize for any inconvenience this may have caused

Thank you for shopping with us and we really appreciate your businessI'm sorry to hear that you had a bad experience with usAccording to our system, we sent a replacement order for the missing Emoji Pink Luncheon Plates and the replacement order number is ***Unfortunately, we can not
process a refund for the Emoji Pink Luncheon Plates as the replacement order was shipped already and is scheduled to be delivered on Wednesday, 03/22/as per UPS tracking number ***Also our system indicates customer service issued a refund on 3/for the Emoji Pink lunch napkins only and the refund confirmation number is ***

To whom it may concern, I would like to inform you that I spoke to the customer today via phone and resolved the issueWe recently transitioned our database, software, and systemsThe refund was processed in our new system but the customers order was linked to our old systemOur
finance department has mailed a check for the desired amount of $and the customer will receive it this weekWe sincerely apologize for any inconvenience this may have caused

To whom it may concern, Thank you for shopping with usWe apologize your shipment was delayed due to adverse weather conditionsAlso we apologize the two supervisors you spoke to were not helpful in this matterWe wanted to inform you that *** & *** are no longer with the company
as a result to this matterWe would like to compensate you for the delayed shipmentCan you provide me with your order number and the desired amount you would like reimbursedWe hope to hear from you soon and appreciate your business We sincerely apologize for any inconvenience this may have caused

To whom it may concern,
Thank you for shopping with us and we really appreciate your businessI'm sorry to hear that you had a bad experience with usI wanted to inform you that the refund was processedPlease see attachment and we sincerely apologize for any inconvenience this may have caused

The customer's order was placed on*** with a Next Day shipping methodI have reviewed the order on *** and shipping is shown in the amount of $I have atttached a copy of the customer's order on***Shipping was displayed on *** prior to the customer's final submissionIf the
customer did not agree with the shipping cost or if it was not seen until after submission, the customer could have cancelled the order, called us or even contacted *** directlyWe are unable to refund the Next Day shipping cost as the package was delivered on 5/15/as
shown on *** as the Estimated Delivery dateBased on the shipping method selected by the customer, the shipping amount is correct

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to meDespite what the tracking information indicates, I do want to advise you that no package was ever delivered to meI did check around my complex and with the office manager, and there was no package unfortunatelyThe fact that I never received tracking information to begin with is annoyingIf the company had provided that to me in the first place, maybe this issue wouldn't have happenedI appreciate their response, but they should strongly consider finding ways to improve their services
Regards,
*** ***

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Regards,
*** ***

To whom it may concern, Thank you for shopping with us and we really appreciate your businessI'm sorry to hear that you had a bad experience with usI wanted to inform you that the refund was processedPlease see attachment and we sincerely apologize for any inconvenience this may have caused

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Regards,
*** ***

[A default letter is
provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me The business has responded and refunded my money.
Regards,
*** ***

To whom it may concern, As Ms*** received solid yellow boxes in place of the tub printed boxes, we have created a full refund for the order and apologize for any inconvenience this has causedWe have referred this issue to our IT department and buyers to update the listing if a
substitution has been made and thank Ms*** for her feedbackI do not know where Ms*** saw that crinkle paper is included as the listing of the product on our website does not indicate it is included, but regardless, a full refund should appear in her account in about 5-business days. Kind Regards, *** ***Customer ServiceBirthday In A Box

Thank you for shopping with us and we really appreciate your businessI'm sorry to hear that you had a bad experience with us. We refunded the remaining balance of $USDSee attachment and we sincerely apologize for any inconvenience this may have caused