Bricasti Design LTD

Revdex.com:I have reviewed the response made by the business in reference to complaint ID...

[redacted], and find that this resolution is satisfactory to me. The business is requesting more information from me. The email associated with the facebook account is [redacted], account's original user name: [redacted], the account name has been changed by the hacker to[redacted]Sincerely, [redacted]

Hi,Thank you for reaching out to Facebook through the Revdex.com. We'd like to provide some resources that may help resolve your issue more quickly. Please take a look at the list below and see if any of the following links to our Help Center address your problem.If you don't find an...

answer to your question below, please respond with as much detail as possible, including links (URLs) to the profiles, Pages or content related to your complaint and we will do our best to assist. Keep in mind we may not be able to offer any additional information or help outside of what is found in our Help Center. We appreciate your patience.I can't access my Facebook or Instagram account:- I forgot my Facebook password: [redacted]- My Facebook account has been hacked:[redacted]Thanks,[redacted]The Facebook Team

Hi,Thanks for contacting Facebook through the Revdex.com. We’re sorry to hear that you’re having trouble logging into Facebook.- If you can't identify your account, visit the Help Center for tips on how to find it: [redacted]- Try resetting your password. If you...

know the email address, username or phone number associated with your account, you can request a new password: [redacted]- If you don't have access to the email address on the account, you may be prompted to answer a security question or be asked to recover your account through your friends. Please keep in mind that not all Facebook accounts will meet the requirements for these options.Still having trouble logging in? Find more information in the Help Center:- Login and password: [redacted]- Recovering your account through friends: [redacted]
**The Facebook Team

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me.
Sincerely,
[redacted]

Complaint:[redacted]I am rejecting this response because: this Facebook page[redacted] for our business needs to be deleted from your website as we did not authorize it. I understand it is an unofficial page, but we do not want our business on Facebook. There is no help in your help center for this matter. Please delete the following page.Sincerely,[redacted]

Complaint: [redacted]I am...

rejecting this response because: They know exactly which account I am trying to get into. They are the ones that blocked my account so they know which account it is. This is just a stall tactic on their part so they can drag this out for the entire 30 days they blocked me for. They are just trying to keep me silent for the 30 days then they will find some other thing that I alledgedly violated their "Community Standards over, and try to disable my account completely. Sincerely,[redacted]

Complaint: [redacted]I am rejecting this response because:
Again, due to internet accounts being co-opted, I no longer have the e-mail address associated, nor do I have the password after logging out for several years while I was trying to get to know new cities. The page with the photo of the [redacted] needs to be taken down.  
The page is not an accurate representation at this point as some contacts are gone and some did not migrate to my new page. I should NOT have two pages. As mentioned, many contacts on the two pages are the same which should prove that I am the same person.
Given the situation, I would appreciate it if Facebook would contact me directly via e-mail or phone.  I am happy provide State I.D. to have the other page taken down, but someone must first give me a point of contact. The only way I could find to contact was through the death option.
Again, I cannot log in via the email account used because I no longer use the e-mail, nor do I have the password.  I hope this is clear now.  
[redacted] 
 
Sincerely,[redacted]

Initial Business Response /* (1000, 5, 2016/04/05) */
Hi [redacted]
Thanks for writing in. We'll be happy to take a look at what's happened here, and either get you back into your account or ensure that you have access to your photos.
We weren't able to locate an account associated with the...

contact information that you provided, and we'll need one in order to continue investigating. Could you send us either a link to your account, or the email address that you used to sign up or log into your account? Once we have this, we'll be happy to look further into your case.
Thanks,
[redacted]
Facebook
Initial Consumer Rebuttal /* (2000, 7, 2016/04/06) */
(The consumer indicated he/she ACCEPTED the response from the business.)
Because I currently have access to my account and its because I contact them directly and stood by my position.

Hi,Thank you for reaching out to Facebook through the Revdex.com. We'd like to provide some resources that may help resolve your issue more quickly. Please take a look at the list below and see if any of the following links to our Help Center address your problem.If you don't find an answer to your question below, please respond with as much detail as possible, including links (URLs) to the profiles, Pages or content related to your complaint and we will do our best to assist. Keep in mind we may not be able to offer any additional information or help outside of what is found in our Help Center. We appreciate your patience.
- Report an impostor account on Facebook: [redacted]
Thanks,
The Facebook Team

Hi [redacted],Thank you for reaching out to Facebook through the Revdex.com. We'd like to provide some resources that may help resolve your issue more quickly. Please take a look at the list below and see if any of the following links to our Help Center address your problem.If you don't find...

an answer to your question below, please respond with as much detail as possible, including links (URLs) to the profiles, Pages or content related to your complaint and we will do our best to assist. Keep in mind we may not be able to offer any additional information or help outside of what is found in our Help Center. We appreciate your patience.
I need help with a Facebook Page:- I would like to claim an unowned Page that represents my business: [redacted]I would like to report a fake account or other abuse on Facebook or Instagram:- Report an impostor account on Facebook: [redacted]- Report an impostor account on Instagram: [redacted]- Report abuse on Instagram (ex bullying, harassment, spam): [redacted]- Report other abuse on Facebook (ex bullying, harassment, spam): [redacted]Thanks,
[redacted]The Facebook Team

Hi [redacted]Thank you for contacting us through the Revdex.com. To gather more information, can you provide us with the email address associated with the account you're referring to?Thanks,**The Facebook Team

Complaint: [redacted]I am rejecting this response because:  Facebook has no business scanning my system.  The response from the Facebook team is unacceptable.   Sincerely,[redacted]

Complaint: [redacted]I am rejecting this response because:As I previously stated in my message, please read my full compliant as the URL of my profile is in there! I feel like this isn't even a person that I'm communicating with.. I'll copy and paste it from my complaint.
[redacted]
Email: [redacted]
Also I took a snapshot of my complaint as attached 
Sincerely,[redacted]

Hi[redacted]Thank you for reaching out to Facebook through the Revdex.com. We'd like to provide some resources that may help resolve your issue more quickly. Please take a look at the list below and see if any of the following links to our Help Center address your problem.If you don't find an...

answer to your question below, please respond with as much detail as possible, including links (URLs) to the profiles, Pages or content related to your complaint and we will do our best to assist. Keep in mind we may not be able to offer any additional information or help outside of what is found in our Help Center. We appreciate your patience.I need help with my Facebook Page:- Someone posted an unfair review of my business: [redacted]I would like to report a fake account or other abuse on Facebook or Instagram:- Report other abuse on Facebook (ex bullying, harassment, spam): [redacted]Thanks,[redacted]The Facebook Team

Complaint: [redacted]I am rejecting this response because:
 
                  AGAIN,    I  RECEIVED   A    NON -  RESPONSE   FROM    FACEBOOK.     IT  IS   OBVIOUS,    THAT    YOUR   RevDex.com  BRANCH  IS  NOT
                  RECEIVING   A    MESSAGE  FROM    A   HUMAN   ORIGINATOR  AT   FACEBOOK.     AS  SUCH,    AS  LONG    AS   I   RECEIVE  THIS  KIND  OF   DISRESPECTFUL
                  NONSENSE   FROM    FACEBOOK,   I  SHALL  REJECT   IT.
 
                  Thanks,
 
 
         [redacted]
      [redacted]
  
   
 
Sincerely,[redacted]

Complaint: [redacted]I am rejecting this response because making another complaint after so many previous ones does not resolve my issue. I have had to make a new page and would appreciate the old page be deleted to avoid any confusion for my clientsSincerely,[redacted]

Facebook email: [redacted]
Facebook page: [redacted]
Facebook pages I'm referring to: I cannot link those as they've been wrongly deleted by Facebook when I was banned

Hi,Thanks for writing in. We'd like to help you resolve this issue, but we need more information before we can do so. Could you provide a direct link (URL) to the content?Thanks,The Facebook Team

The account is back up now, but...

I have not received any feedback about why the account has been disabled in the first place, and I am afraid to use Facebook's platform because it might suspend my account again, and my client's depend on this account to be live. 
Facebook URL[redacted]
Sincerely, [redacted]

Hi,Thank you for reaching out to Facebook through the Revdex.com. We'd like to provide some resources that may help resolve your issue more quickly. Please take a look at the list below and see if any of the following links to our Help Center address your problem.If you don't find an answer to your question below, please respond with as much detail as possible, including links (URLs) to the profiles, Pages or content related to your complaint and we will do our best to assist. Keep in mind we may not be able to offer any additional information or help outside of what is found in our Help Center. We appreciate your patience.I would like to report a fake account or other abuse on Facebook or Instagram:- Report abuse on Instagram (ex bullying, harassment, spam): [redacted]- Report other abuse on Facebook (ex bullying, harassment, spam): [redacted]Thanks,
[redacted]
The Facebook Team