Bricasti Design LTD

I have never been prompted by Facebook to submit identification, not have I, upon my many attempts to log in to my account and also access account retrieval via FB Help Center, received any other message than this, "Sorry, something is not right. We are working on it...."  
My government...

issued id's are attached (current passport and drivers license).
It is possible that an older email that I rarely use (and I also rarely used Facebook) is associated with that account. All of these accounts are under my Google account.
[redacted]
Thank you for your help
My government issued id's are attached (current passport and drivers license).
It is possible that an older email that I rarely use (and I also rarely used Facebook) is associated with that account. All of these accounts are under my Google account.
[redacted]
Thank you for your help

Hi [redacted] thank you so much for responding I,m sorry I had to go through this forum to get in touch but I have tried for 6 weeks to get to Facebook through your help desk and had no luck an found information online that said this was a way to get in touch .Again sorry 
I have recently taken over a business and the previous owners son has control of the Facebook page as admin he has changed the business contact details and has posted so far one post with negative affects on the business although he has said he will do more damage he used to be the manager of the business and was removed by his father and is [redacted]
the business is a small resort[redacted] [redacted]
the page URL is [redacted]
 
if if you can help us regain control of this page that would be great 
many thanks
 
[redacted]
Complaint:[redacted]Complaint: [redacted]I am rejecting this response because:Sincerely,[redacted]

[redacted]
My original email address associated with my Facebook login is [redacted] Please let me know if there is anything else I need to do to get this issue resolved.
Thank you for your assistance in this matter.
[redacted]

Hi,Thank you for reaching out to Facebook through the Revdex.com. We'd like to provide some resources that may help resolve your issue more quickly. Please take a look at the list below and see if any of the following links to our Help Center address your problem.If you don't find an...

answer to your question below, please respond with as much detail as possible, including links (URLs) to the profiles, Pages or content related to your complaint and we will do our best to assist. Keep in mind we may not be able to offer any additional information or help outside of what is found in our Help Center. We appreciate your patience.
I would like to report a fake account or other abuse on Facebook or Instagram:- Report an impostor account on Facebook: [redacted]- Report an impostor account on Instagram: [redacted]- Report abuse on Instagram (ex bullying, harassment, spam):[redacted]- Report other abuse on Facebook (ex bullying, harassment, spam): [redacted]
Thanks, 
The Facebook Team

Initial Business Response /* (1000, 5, 2016/04/05) */
Hi [redacted],
Thanks for reaching out. A member of our team mistakenly removed this photo, and it has been restored. We are very sorry for the error.
Best,
[redacted]
Facebook
Initial Consumer Rebuttal /* (2000, 7, 2016/04/06) */
(The...

consumer indicated he/she ACCEPTED the response from the business.)
Thank you for restoring the photo. I hope this does not happen again seen as though the photo has been restored on my Facebook. If it does, do you have an email address I can contact directly to help with the issue?
Many thanks, [redacted]

The email associated with our Facebook Account is [redacted].
 
The link to our Facebook Account in the complaint is [redacted].
Do you want my personal Facebook page?  It is [redacted].

Complaint: [redacted]
I am rejecting this response because: I did provide my ID twice, but it's not the ID that you have in your books, since the owner of the business has changed since then and that I can provide legal papers for it that you keep on rejecting since you are only waiting for a precise ID. For the record, I lareday the same explanation more than three times for this complaint... Can a real person with knowledge on how to proceed contact me back as suggested by you in your previous anser? It would really help not to be answered by robots or with formatted answers that I already received several times and that don't solve the problem or even help us progress in any way. Thanks.
Sincerely,
[redacted]

Hi [redacted],Thank you for reaching out to Facebook through the Revdex.com. We'd like to provide some resources that may help resolve your issue more quickly. Please take a look at the list below and see if any of the following links to our Help Center address your problem.If you don't...

find an answer to your question below, please respond with as much detail as possible, including links (URLs) to the profiles, Pages or content related to your complaint and we will do our best to assist. Keep in mind we may not be able to offer any additional information or help outside of what is found in our Help Center. We appreciate your patience.I need help with my Facebook Page:- I can’t access my Page: [redacted]- I need to merge two Pages: [redacted]- I need to change my Page name: [redacted]- I need to change the username for my Page: [redacted]- Someone posted an unfair review of my business: [redacted]- I would like to claim an unowned Page that represents my business: [redacted]Thanks,[redacted]The Facebook Team

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me. Sincerely, [redacted]

Complaint: [redacted]I am rejecting this response because:IIssue is NOT fixed what is wrong with you people??!!Sincerely,[redacted]

The facebook account that was hacked the email is [redacted] and password is/was [redacted] the hacker changed all of these. The phone number that was attached to the account was [redacted]. The user id for the facebook account is [redacted]. A direct link cannot be provided because...

the hacker deactivated the account. See attached photo.
 
Thanks,

Complaint: [redacted]I am rejecting this response because: they have cost us 900 followers, sales have plummeted, they keep asking for a link they have deleted and doesn't exist, customer service is nonexistent. Sincerely,[redacted]

Hi [redacted]Thank you for reaching out to Facebook through the Revdex.com. We'd like to provide some resources that may help resolve your issue more quickly. Please take a look at the list below and see if any of the following links to our Help Center address your problem.If you don't...

find an answer to your question below, please respond with as much detail as possible, including links (URLs) to the profiles, Pages or content related to your complaint and we will do our best to assist. Keep in mind we may not be able to offer any additional information or help outside of what is found in our Help Center. We appreciate your patience.I would like to report a fake account or other abuse on Facebook or Instagram:- Report other abuse on Facebook (ex bullying, harassment, spam): [redacted]Other:- I think someone was trying to scam me or a friend: [redacted]- I need to report an unauthorized charge or request a refund: [redacted]Thanks,[redacted]The Facebook Team

Complaint: [redacted]I am rejecting this response because: it has not addressed my original concern.  There is no evidence of having even read my complaint!  The response seems to be a computer generated response.Sincerely,[redacted]

Hi [redacted],Thank you for reaching out to Facebook through the Revdex.com. We'd like to provide some resources that may help resolve your issue more quickly. Please take a look at the list below and see if any of the following links to our Help Center address your problem.If you don't find...

an answer to your question below, please respond with as much detail as possible, including links (URLs) to the profiles, Pages or content related to your complaint and we will do our best to assist. Keep in mind we may not be able to offer any additional information or help outside of what is found in our Help Center. We appreciate your patience.Other:- I believe my content was removed in error: [redacted]- I’m blocked from using a feature (ex: sending messages, uploading photos): [redacted]Thanks,[redacted]The Facebook Team

Complaint:[redacted]I am rejecting this response because:  I dont know what they mean by a direct link to my acoount (URL).  To login I use this gerneic login page and than enter my usrname and password:[redacted]Sincerely,[redacted]

Hi,We greatly appreciate your patience as we've worked to investigate this request. It looks like you signed up for login approvals, one of our opt-in security features. With login approvals, we send you a security code each time you log in from a new device. However, I realize you are not receive your security code. For assistance with you issue, please refer to the following information: - Request another login approvals code by clicking the "Resend Code" link on the Facebook login screen- Try logging in from a computer, phone or tablet that you've used to log into Facebook before- Use Code Generator if you're logged into Facebook on your phone or tablet:[redacted]If you're still having issues, please click the “didn't receive code” link and follow the onscreen instructions to complete a report.Thanks,[redacted]The Facebook Team

Complaint: [redacted]
I am rejecting this response because:
I have followed your istructions once again. I opened the link you provided:[redacted] then I uploaded my drive license.
I am sure this is not going to work as I have already tried to do so many times.
Could you please check what's wrong with my account.
Can I speak to a real person? Could you stop sending me automatic messages that don't solve this problem?
You can contact me at[redacted]
This is getting really annoying as I can't control my account and my pictures which is my right.
 
 
I am going to sue Facebook in Italian Court if you don't contact me and solve this problem whitin 10 days.
 
 
Sincerely,[redacted]

Hi [redacted]Thank you for reaching out to Facebook through the Revdex.com. We'd like to provide some resources that may help resolve your issue more quickly. Please take a look at the list below and see if any of the following links to our Help Center address your problem.If you don't find an...

answer to your question below, please respond with as much detail as possible, including links (URLs) to the profiles, Pages or content related to your complaint and we will do our best to assist. Keep in mind we may not be able to offer any additional information or help outside of what is found in our Help Center. We appreciate your patience.Other:- Facebook is asking me to submit ID: [redacted]- How do I deactivate my account?: [redacted]Thanks,[redacted]The Facebook Team

Complaint: [redacted]I am rejecting this response because:the response is generic and exactly what I had to go through to get my hacked account removed in the first place.  Facebook has since removed my hacked account (since my Revdex.com complaint)but the effort to have the account removed was tremendous.  I hope that Facebook realizes that this auto email response is not a one size fit all approach to alleviating hacked account situations.Sincerely,[redacted]