Bricasti Design LTD

Hi,Thanks for your patience. We're currently reviewing your complaint and, if needed, will reach out directly to you through email in order to get further information.Thanks, The Facebook Team

Hi [redacted]Thanks for writing in. We'd like to help you resolve this issue, but we need more information before we can do so. Could you provide a direct link (URL) to the website that's being blocked?Thanks,[redacted]The Facebook Team

Hi,Thank you for reaching out to Facebook through the Revdex.com. We'd like to provide some resources that may help resolve your issue more quickly. Please take a look at the list below and see if any of the following links to our Help Center address your problem.If you don't find an...

answer to your question below, please respond with as much detail as possible, including links (URLs) to the profiles, Pages or content related to your complaint and we will do our best to assist. Keep in mind we may not be able to offer any additional information or help outside of what is found in our Help Center.We appreciate your patience.I can't access my Facebook or Instagram account:- I forgot my Facebook password: [redacted]- My Facebook account has been hacked: [redacted]Other:- How do I deactivate my account?: [redacted]Thanks,[redacted]The Facebook Team

Hi [redacted]Thank you for reaching out to Facebook through the Revdex.com. We'd like to provide some resources that may help resolve your issue more quickly. Please take a look at the list below and see if any of the following links to our Help Center address your problem.If you don't find...

an answer to your question below, please respond with as much detail as possible, including links (URLs) to the profiles, Pages or content related to your complaint and we will do our best to assist. Keep in mind we may not be able to offer any additional information or help outside of what is found in our Help Center. We appreciate your patience.I need help with my Facebook Page:- I need to merge two Pages: [redacted]- I would like to claim an unowned Page that represents my business: [redacted]I would like to report a fake account or other abuse on Facebook or Instagram:- Report an impostor account on Facebook: [redacted]
Thanks,[redacted]The Facebook Team

Complaint: [redacted]
I am rejecting this response because:I've tried multiple times to report it as previously stated and your team refuse to take it down. How would you like it if someone was telling the world that you stole your child and wasn't his real dad?
Sincerely,
[redacted]

Complaint: [redacted]I am rejecting this response because it, once again, does not address the refund incurred by the inconvenience. Furthermore, thousands of spam likes is not exactly a hack, we have control over the page but have no control over spam likes. We see that most of the spam likes have been cleared (through the helpful interference of FB official Mr. [redacted]) so now we need to sort out the refund. The service which we paid for was interrupted because of these spam likes so we'll need the requested refund. As stated earlier, the account is inactive so refer to the previous correspondence to issue the refund for $[redacted] Account # [redacted] . [redacted]
Sincerely,[redacted]

Hi [redacted],Thanks for writing in. We'd like to help you resolve this issue, but we need more information before we can do so. Could you provide a direct link (URL) to the [Content]?Thanks,[redacted]The Facebook Team

Hi, 
 
We apologize for the delay in responding to your inquiry. We’d like to provide some resources that may help you resolve your issue more quickly. Please take a look at the list below and see if any of following links to our Help Center address your problem. 
 
If you...

don’t find an answer to your question below, please respond and let us know and we will do our best to assist you. Please keep in mind, we may not be able to offer any additional information or help outside of what is found in our Help Center. We appreciate your patience. 
 
I can’t access my Facebook or Instagram account: 
•    I forgot my Facebook password: [redacted]
•    I forgot my Instagram password: [redacted]
•    My Facebook account has been hacked: [redacted]
•    My Instagram account has been hacked: [redacted]
•    I am not receiving my security code: [redacted]
•    Facebook is asking me to submit ID: [redacted]
•    My email or phone number is attached to someone else’s account:[redacted]
 
I need help with my Facebook Page:
•    I can’t access my Page: [redacted]
•    I need to merge two Pages: [redacted]
•    I need to change my Page name: [redacted]
•    I need to change the username for my Page: [redacted]
•    Someone posted an unfair review of my business: [redacted]
•    I would like to claim an unowned Page that represents my business: [redacted]
 
I would like to report a fake account or other abuse on Facebook or Instagram:
•    Report an impostor account on Facebook: [redacted]
•    Report an impostor account on Instagram: [redacted]
•    Report abuse on Instagram (ex bullying, harassment, spam): [redacted]
•    Report other abuse on Facebook (ex bullying, harassment, spam): [redacted]
Other: 
•    I believe my content was removed in error:[redacted]
•    Facebook is asking me to submit ID:[redacted]
•    I’m having issues with my name on Facebook: [redacted]
•    I think someone was trying to scam me or a friend: [redacted]
•    I got a message saying I won the Facebook Lottery: [redacted]
•    I need to report an unauthorized charge or request a refund: [redacted]
•    I’m blocked from using a feature (ex: sending messages, uploading photos): [redacted]
 
Thanks,
The Facebook Team

Revdex.com:I have reviewed the response made by the business in reference to complaint ID[redacted] and find that this resolution is satisfactory to me. Sincerely, [redacted]

Revdex.com:I have reviewed the response made by the business in reference to complaint...

ID [redacted], and find that this resolution is satisfactory to me. The business opened my account active and everything is normal with the use of the account. I thank you for your assistance, you have been a driving force in solving an issue. Sincerely, [redacted]

Hi [redacted]Thank you for reaching out to Facebook through the Revdex.com. We'd like to provide some resources that may help resolve your issue more quickly. Please take a look at the list below and see if any of the following links to our Help Center address your problem.If you don't find an...

answer to your question below, please respond with as much detail as possible, including links (URLs) to the profiles, Pages or content related to your complaint and we will do our best to assist. Keep in mind we may not be able to offer any additional information or help outside of what is found in our Help Center. We appreciate your patience.- I need to merge two Pages: [redacted]- I need to change my Page name: [redacted]Thanks,[redacted]The Facebook Team

Hi,Thank you for reaching out to Facebook through the Revdex.com. We'd like to provide some resources that may help resolve your issue more quickly. Please take a look at the list below and see if any of the following links to our Help Center address your problem.If you don't find an answer to your question below, please respond with as much detail as possible, including links (URLs) to the profiles, Pages or content related to your complaint and we will do our best to assist. Keep in mind we may not be able to offer any additional information or help outside of what is found in our Help Center.I need help with my Facebook Page:- I can’t access my Page: [redacted]- I need to merge two Pages: [redacted]- I need to change my Page name: [redacted]- I need to change the username for my Page: [redacted]- Someone posted an unfair review of my business: [redacted]- I would like to claim an unowned Page that represents my business: [redacted]Thanks,[redacted]The Facebook Team

Hi[redacted]Thanks for your patience. We're currently reviewing your complaint and, if needed, will reach out directly to you through email in order to get further information.Thanks,[redacted]The Facebook Team

Complaint: [redacted]I am rejecting this response because:
I have all the info email and phone but Facebook removed my phone and since I set up a 2 step verification with my phone I can't ever receive the SMS text.  I have already gone to the help center and there is nothing I can do unless Facebook adds my phone number back to the account.
Sincerely,[redacted]

Email address associated with Facebook account : [redacted]A direct link to YOUR Facebook Page: [redacted]A direct link to Facebook pages you refer to in your complaint: I don't know who cloned my card or his/her Facebook page, I only have the credit card expenses...

identifications, [redacted]

Complaint: [redacted]I am rejecting this response because: I click to your link and It said that it will send me a code with 6 number to enter but I have not receive any mail about that. Im very angry right now, my account have been look for over 3 months for no reasonSincerely,[redacted]

Hi,Thanks for writing in. We'd like to help you resolve this issue, but we need more information before we can do so. Could you provide a direct link (URL) to the Page?Thanks,[redacted]The Facebook Team

Hi [redacted]Thank you for reaching out to Facebook through the Revdex.com. We'd like to provide some resources that may help resolve your issue more quickly. Please take a look at the list below and see if any of the following links to our Help Center address your problem.If you don't...

find an answer to your question below, please respond with as much detail as possible, including links (URLs) to the profiles, Pages or content related to your complaint and we will do our best to assist. Keep in mind we may not be able to offer any additional information or help outside of what is found in our Help Center. We appreciate your patience.
I can't access my Facebook or Instagram account:
- My Facebook account has been hacked: [redacted]
- My email or phone number is attached to someone else’s account: [redacted]
Thanks,
[redacted]
The Facebook Team

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. I still feel it was completely unacceptable that it took this amount of time to inform me of the issue. I also think it was unacceptable that Facebook charged me any amount for advertising. If someone violates a policy, they should inform them of that when they take action and if they are charging someone for a service, provide a method of contact. Facebook does not deserve a good rating from the Revdex.com as it is not A+ service to leave someone waiting 19 days to know why their ads/page was cancelled. I apologize for violating a policy. I created a separate account because I followed a video tutorial I found online for creating business pages that recommended doing it. Perhaps Facebook should consider providing email/chat customer service to ask questions (if this exists it is not easily found) or creating their own video tutorials for those creating business pages.Sincerely, [redacted]

Hi [redacted] We appreciate the feedback. We're always trying to improve the Facebook experience. If you have any other suggestions, please reach out to us here: [redacted]Thanks, [redacted]The Facebook Team