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Bring Me That Inc

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Reviews Food, Food Delivery Bring Me That Inc

Bring Me That Inc Reviews (110)

This company is a scam! They represent themselves to be a food delivery serviceThey are notI ordered from them online last night, from a local pizza shopThey charged me $just to call the restaurant and place the orderThey did not deliver it, the delivery driver for the restaurant didSo I was not only charged for my food and tip to the driver, yet also the additional fee of $To do something I could have done myself! I spoke with the restaurant manager this morning and informed him of this situationHe expressed that they are in no way affiliated with this company, and that he will also be filing a complaint

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Sincerely, [redacted]

Total scam and I will, aggressively, dismantle this nonsense. After relocating to my current Projects location, I was looking for place to have dinner delivered to my wife at home. I came across a local Pizza place in which BringMeThat led me to believe that I was ordering on-line through the vendor, themselves. I received an order confirmation number and was told that I would receive an order confirmation via e-mail. After waiting an unusually and unreasonable amount of time, I contacted the vendor who confirmed that A.) The do not accept on-line orders and that B.) They were not familiar with BringMeThat and C.) They did receive an order in my name. After I placed the order myself, I was contacted within minutes by the vendor indicating an identical order had just been telephoned in. Then, I checked the data with my financial institution indicating a $4.50 charge. Immediately, I initiated action. Their Customer Service wanted to dance me around and even advised me that I subscribed to their service. Not today, not tomorrow, not ever. DOWN with BringMeThat!

+3

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
This company has repeatedly purported that I signed two different receipts or ordered two different orders from *** *** I never did any such thing I had never ordered from that company over the phone before 8/**/and never again after that I ordered online using BringMeThat.com and paid $with my visa When *** delivered our food, they handed me a receipt to sign, which I did Later I realized that the amounts were different The final charge of $makes total sense when you add in the tip of and the BMT fee of This has not been in dispute What has been in dispute is the fact that I was actually charged for two separate amounts One from Bring Me That for $and separately from *** *** for $24.40.I cannot account for why I was charged by both entities, but for BMT to continue to presume that for some reason I ordered the same thing from the same place, twice in one phone call is absurd They told me on September *** that I would be refunded automatically in 1-business days I wrote back to them on September *** to let them know that I still had not been reimbursed I wrote back to them on Sept.*** and told them that I still had not been reimbursed and that I was lodging a complaint with the NY State Attorney General and the Revdex.com.They got back to me on the *** and apologized and said that they would refund the pending charge of $and that I should only see one charge of $and that I should send a screen shot of my bank statement I sent a screen shot and copies of the original receipts STILL NO REFUND!On 9/**/I lodged a formal complaint with the Revdex.com and the NY State Attorney Generals Office just as I had told them that I would On December *, I received a copy of an interaction between BMT and the Internet Fraud department BMT was STILL claiming that they had resolved the issue and issued me a refund They did not!I finally received a credit to my account for the amount of $on December ***, They called it a "courtesy refund" I take issue with the fact that they consider giving me back money that they owed me a courtesy I am so tired of this situation I sent clear evidence that I had paid twice for the same order and I am annoyed beyond belief that they may be operating like this with other folks who do not have the time or tenacity to chase them down.August *** to December *** is not 1-business days, just in case Bring Me Thatcom was wondering Charges never "fell" off of my account I had to dog them for nearly months This is absurd and I hope that people will take note of this situation and watch their accounts closely
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

+3

*** did in fact forward her complaint to the Attorney General's office and we responded with the following, to which we haven't received any replyWe explained that she was not incorrectly charged, but we also refunded her as a courtesy
0in 0in 12pt;">We did receive complaints from this customer that we thought that we had addressedWe will issue a courtesy refund for the purposes of satisfying the customer and below I will explain the customer's confusionFor restaurants that we are not partnered with, we call in on the customer's behalfWe provide our card information, so the restaurant charges us (the receipt the customer signed was ours) and then we in turn charge the customerA pending charge is placed on the customer's card and then is finalized when the restaurant finalizes the amount on our cardWe then add the tip amount the customer left to the total we are charging the customerThe prices of the items on our site are sometimes higher than the prices that the restaurant charges, which constitutes a feeThis is the explanation that we provided via customer support email which you w "The initial charge was and you left a tip of which we added to your bill for a total of We refunded the pending (unfinalized)charge of to make the chargeThe $difference between the restaurant's initial charge (23.48) is the small fee for using the serviceI'm not sure what the charge was, unless you are saying that the restaurant charged you againThere should only be one charge on your card from BringMeThat for If this is not the case please send me a screenshot of your statement with your personal information redacted." When we saw the charge restaurant charge by the restaurant we could not account for it since we do not have her credit information, nor would we give it to the restaurantIt could be that she had ordered directly to them in the same neighborhood of timeThe initial email that we sent showed that our customer support agents had assumed that she was talking about the initial charge we had refunded, not a charge placed by another partyThat is why we assured the customer that she would be refunded in 1-business days, because we thought she was talking about the initial chargeThe attached documentation shows the initial charge was refundedWe would not be able to explain the restaurant chargeWe only know that they correctly charged us which is why BringMeThat knows that she left a tip of The total charged the restaurant to BringMeThat's card by the restaurant was $We passed on the $tip to be paid by the customer bringing the final charge to from We have refunded her as a courtesy and due to the bank's processes it take 1-business days to be reflected in her statementI hope that this satisfies your questionsLet me know if you need anything in additionBest, BringMeThat Customer Support ***

Hi,
We apologize for this issue as the restaurant you mentioned no longer offers delivery and have refunded your card, there should not be any charges on your account Please let us know if you need anything elseRegards,
BringMeThat Customer Support

BringmeThat is a scam operation They present prices that are not necessarily reflective of the actual prices you will be charged We placed an order with them for Chinese take out food from Taste of China in Naperville, IL They presented an email confirmation for $plus their service charge of $ However when we picked up the food the restaurant charged $ They said they had no knowledge of BringMeThat Upon reaching out to BringMeThat they only refunded their $service charge and claimed that prices presented may not reflect actual restaurant prices
I have never used a service that presents a set of prices and then says those are not the real prices
Never use them again

+3

I did a *** search on a restaurant and as usual on the right side of the screen, a picture of the restaurant, link to menu and hours came upAlso, a link for online orderingI naturally assumed this was sponsored by the restaurant and clicked to order and paid by credit cardBottom line the order did not go through and the next day fraudulent charges appeared on my credit cardI don't know how this is legal to insert their website like this in information about the websiteIt is very misleading

+2

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
I never signed anything or gave a tip
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Hi ***,Thanks for reaching out to us about this issueAs you know, the initial hold of $was refunded and replaced with a charge for $16.48, which included your $tipThe original was a pending charge, that disappeared from your statement once we released itYou should not
have been charged an overdraft fee and you should request that your bank look into that and refund you the fee since it was their errorWe’re really sorry that this happened to youCan we offer you a refund of $for the food?Best,BringMeThat Customer Support

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***

The WORST EVER!!!! After an error on there web site that cause MAJOR confusion they REFUSED to make things right

Hi ***, We're really sorry that we weren't able to a hold of you when you claimed your restaurant on our siteWe've since change our policy to improve the process for thisWe removed your page from the site several weeks agoThanks for reaching out

The prices listed are just estimated prices and are subject to change based on the restaurantWe will only charge what the restaurant normally charges plus our service fee
This can be seen on our FAQ page at *** in addition to the cart upon checking out next to the TotalThanks,
BringMeThat Customer Support

Hi ***,
We apologize for the inconvenience After looking at our records it looks like your order for delivery was forwarded to the delivery service *** *** says that they went to your house and tried to contact you over the phone but were unable to get a hold of
you, which is why the food was not delivered Unfortunately *** did not refund us for the purchase because their delivery person has already paid the restaurant for the food, which is why you were automatically charged on our end However, we understand that you didn't receive the your meal so we're happy to refund you the $on our end We've processed this refund on February *** and it should be reflected on your credit card statement within the next 1-business days Please let us know if you have any questions or inquiries.Regards,
BringMeThat Customer Support

Hi,
We apologize for any confusion The prices listed on are website are just estimated prices and are subject to change based on the restaurant We only charge what the restaurant charges plus our service fee This is indicated on the 'i' icon next to the total in the
cart in addition to our FAQ page which you can see here *** Thanks,
BringMeThat Customer Support

Hi,
Thanks for your inquiry You can remove your listing from our site by letting us know which restaurant by filling out this form ***, which let's us know which restaurant to remove Please let us know if you have any
other questions or need additional information.Regards,
BringMeThat Customer Support

We ordered a inch pizza with sausage and green pepper and half with black olives the other half with mushroomWe ordered a inch pizza with just sausageWe ordered a roast beef sub with just mayonnaiseWe got a inch cheese pizza and a inch pizza Half with black olives and mushroom and half with sausage and green pepperWe got the roast beef sub and it had all the toppings on it instead of just mayonnaiseThe restaurant was apologetic and offered to make it rightHowever I did not have the time to waitI contacted bring me thatthey offered to refund the fee for their services but not my entirely screwed up the order.The whole purpose for using them was for convenienceInstead I am left with an order that is completely wrong and out over $ and totally inconveniencedBecause I did not have the time to wait the restaurant did not offer to give me a credit or anything for future orders because it was not their faultSteer clear from this company they are awfulBefore I was even done chatting with the operator she ended the chat session

They lie - the delivery receipt was wrong, their response was that they overcharge in case of tips, then refund the differenceNo refund, no resolution when I contacted themThey Lie, Do Not Trust Them

Showed me a restaurant that did not actually deliver to me, then charged me for the delivery despite calling me to cancel itWhen I reached out to customer service via chat, they said it would take days to resolve, and the chat turned out to be with "***"Weeks (and several followup emails) later, and I still have no responseClearly a scam

+1
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Description: FOOD - SALES & DELIVERY

Address: 31 East 32nd Street, Suite 4502, New York, New York, United States, 10016

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