Sign in

Bring Me That Inc

Sharing is caring! Have something to share about Bring Me That Inc? Use RevDex to write a review
Reviews Bring Me That Inc

Bring Me That Inc Reviews (100)

I have tried to contact these people to cancel my membership as they are withdrawing $6 a month out of my account I tried to login they say my account is not valid I tried to call the customer service phone number and there is no customer service you have to leave an email can't leave an email if I can't login so they make it impossible to stop payment now I have to cancel my card and get a new card not the way to do business

This company is a scam! They represent themselves to be a food delivery service. They are not. I ordered from them online last night, from a local pizza shop. They charged me $4.50 just to call the restaurant and place the order. They did not deliver it, the delivery driver for the restaurant did. So I was not only charged for my food and tip to the driver, yet also the additional fee of $4.50. To do something I could have done myself! I spoke with the restaurant manager this morning and informed him of this situation. He expressed that they are in no way affiliated with this company, and that he will also be filing a complaint.

Revdex.com:At this time, I have not been contacted by Bring Me That Inc regarding complaint ID [redacted].Sincerely,[redacted]

Our records show that you have signed your receipt and added a $5 tip, which has been paid out to the restaurant.
Regards,
BringMeThat Customer Support

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

Hi,
We apologize for any confusion. at BringMeThat we personally phone in any orders and pay with our own credit card for security reasons so that no one, including members of our own team, ever see your credit card number.  The prices listed on our website are just estimated...

prices as sometimes the restaurant will change their price but you will ultimately only be charged whatever the restaurant charges plus our service fee.  Therefore, your card will only be charged the $19 you mentioned plus our service fee and any tip you left.  You can see how this works at [redacted].Thanks,
BringMeThat Customer Support

Better Business...

Bureau:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

 
 Good evening, 
I do not accept BringmeThat, Inc's response as it is fraudulent and incorrect.  The message indicates that they were unable to provide me with the agreed upon service due to the restaurant no longer offering delivery.  That is invalid and incorrect because I personally spoke to the managers of that Greek reataurant and they advised that BringmeThat, Inc is illegally using their business name.  They stated that they did not stop doing delivery and have never received a phone call or any form of contact from BringmeThat, Inc.  Regardless, I would have never known that they were never processing my request had I not personally contacted the Greek restaurant myself.  I do not trust BringMeThat, Inc and feel that they are doing business in Bad Faith.  
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

At this time, I have been contacted...

directly by Bring Me That Inc regarding complaint ID [redacted], however my complaint has NOT been resolved because:
 They continue to deny that the promised not to charge me. The person that contacted me stated that they mentioned they wouldn't charge me that day but they only mention the initial $12 charge, which was a preauth anyway so that claim doesn't make sense. I stated to them I never authorized a $5 tip and was told the $5 would be refunded at least. It wasn't. To be honest I have pretty much given up dealing with them because they are going to continue to lie and give me the runaround.
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Hi [redacted],
Thanks for reaching out to us about the issue. The customer in question was immediately refunded 7 minutes after the customer placed the order at 8:50. It was clear that the restaurant would not deliver to his address so we immediately issued the refund. Once the refund is issued on our side we have no control over long the customer's bank will take to release the pending charge, which we place to ensure that the customer has enough funds to cover the transaction.  The customer repeatedly contacted us with the same question and each time we offered the same response. Please see the logs from our credit card processor as well as a copy of the email we sent the customer. The time in the logs is a different time zone - UTC I believe.
Thanks a lot for your time
-[redacted]

I would say the biggest problem with the service is that they do not have any relationships with the actual restaurants they claim to offer service for. On one hand, I see the appeal, they are able to offer services for a much broader array of establishments this way. However, they rely on online menus, which in my densely populated area often are in no way official menus, but that doesn't stop BMT from using it. This means the prices my be wildly different and in some cases may not even represent items actual served!!
As an example, tonight my faily wanted to order Chinese. We just moved to town a few months ago, and we haven't ordered Chinese delivery since we lived here, preferring to pick up from a restaurant close by that does not deliver to our new home. But tonight I decided to try the place just a few blocks away, and was delighted to find they offered online ordering. Except that they dont, it was done through BMT. I paid no matter and ordered anyway, not being familiar with the service. I get my confirmation e-mail, and the total was much much lower than I would typically pay for a family of four. Concerned that somehow my order was incorrect, I entered the online chat and was assured that the price was correct. When my food arrives, it is missing the items I ordered for my children to share. I look on the paper menu the restaurant brought me, and they don't eve offer that item!!! So rather than call me to let me know that something I ordered was unavailable, they simply omitted it and charged me for the pleasure. I will never order through them again.

Hi [redacted], We are not partnered with this restaurant so we called in the order as we do for restaurants we are not partnered with. The restaurant made a mistake and charged you a second time after we charged you. I will expedite the removal of the pending charge we placed on your card once you place...

an order. Please note that this pending charge would have disappeared in 7-15 business days, because we would never finalize a pending charge for an uncompleted order. Because you made us aware more immediately we can ensure that this charge disappears from your card in 1-5 business days depending on your financial institution.
Best,
BringMeThat Customer Support

DO NOT ORDER FROM BRING ME THAT! IT IS A SCAM. I TRIED TO ORDER FROM THIS COMPANY AND THEY DID NOT BRING ME ANY FOOD. THEY SAID THAT THE RESTAURANT I ORDERED FROM WAS NOT ANSWERING THE PHONE. I ASKED IF I COULD ORDER SOMETHING ELSE FROM ANOTHER RESTAURANT AND THE PERSON FROM BRING ME THAT! SAID THAT THEY DID NOT CARRY ANY OF THE DISHES THAT I ASKED FOR. THESE WERE ALL BASIC DISHES THAT MOST RESTAURANTS CARRY LIKE STEAK AND CHICKEN. DO NOT ORDER FROM THIS COMPANY. THEY ALSO KEEP SENDING ME EMAILS THAT I TRY TO BLOCK BUT THEY KEEP COMING. BEWARE OF THIS COMPANY

Revdex.com:
At this time, I have not been contacted by Bring Me That Inc regarding complaint ID [redacted].
The problem has been resolved however as I was forced to dispute the charges with my bank, who then issued a...

refund. This is a very unprofessional company which surprises me as they showed up on my bank statement as [redacted], so this must be a side project of the same company. 
Sincerely,
[redacted]

Revdex.com:
The company has issued a full refund and I consider the matter to be resolved.
Sincerely,
[redacted]

I am on a business trip, totally exhausted from meetings here in [redacted]. I decided to use the give me that app.....HORRIBLE IDEA!! At about 8:00 I placed an order, after 20 minutes, I had not received confirmation of my order, I was just getting ready to call the restaurant when I got a call from Massachusetts ###-###-#### at 8:20, telling me that my order needed a replacement. The lady said it would be 45 minutes to an hour. I questioned loudly, AN HOUR, she recanted and said well it won't take that long since it's late. That was at 8:19....it is now 9:17......no food yet.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

I was charged $26.63 to my Credit Card. I have attached a transaction. I would like all monies credited to my account.
 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Hi,
We apologize for any confusion but you are correct that BringMeThat is merely an ordering service and some of the restaurants that are listed are not directly integrated into our system, so we have to phone in those orders.  All of your concerns are addressed on our FAQ page which...

is linked prominently on every page in our header and can also be found here [redacted]How we operate our business is described on this page in the section 'How does BringMeThat work with restaurants'
How we process credit cards is described in the section 'How do you process my credit card'
Security of our site is addressed in section 'Is the site secure'
We appreciate your feedback and apologize if this information was not transparent to you.  We strive to be as transparent as possible which is why all this information is included on our FAQ page, as that is the best place to describe how our business operates and is available on any page on our site

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]...

I only ordered through this company because they somehow showed up on the website and I thought I was ordering directly through the restaurant.
The restaurant only does pickup, so all they did was call on my behalf. I showed up to pick up my order and the side I ordered was wrong. I showed them my receipt on my phone - and they were confused because they don't have an online service. They said a man called in the order, and then they ordered the wontons the store owner recommended they do the meat dumplings, as the wontons aren't great, according to the owner, the person on the phone (BMT) said, "yeah, go for it!". THEY CHANGED THE ORDER ON MY BEHALF?? Not only did they not even get the order right, they charged me $4.50 for the privilege of messing up the most simple service.
This company is a joke and a scam. There online chat support isn't optimized for mobile, and I couldn't even type out responses to the rep I was able to contact.

Order 2 pasta online and waited the 45 minutes for delivery. After the delivery driver left, I discovered they gave me pasta. I asked for a replacement and was denied because I ate some of the pizza. Still have 1 3/4 I did not want, did not order and do not like. Refund was refused

Check fields!

Write a review of Bring Me That Inc

Satisfaction rating
 
 
 
 
 
Upload here Increase visibility and credibility of your review by adding a photo

Bring Me That Inc Rating

Overall satisfaction rating

Description: FOOD - SALES & DELIVERY

Address: 31 East 32nd Street, Suite 4502, New York, New York, United States, 10016

Web:

www.bringmethat.com

This site can’t be reached

Shady, yet now dead: once upon a time this website was reported to be associated with Bring Me That Inc, but after several inspections we’ve come to the conclusion that this domain is no longer active.



Add contact information for Bring Me That Inc

A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z | New | Updated