Bristol Who's Who

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: I attempted twice to send response below, to the email address indicated by Bristol The email address was rejected as 'invalid' and I was not able to transmit Please provide a correct email address, or have 'Nadine' contact me directly at [redacted] "Nadine: I received this reply fr NYC Revdex.com, in response to the complaint I filed vs Bristol.The complaint, as you can see, was primarily to do w/ my disappointment in the lack of a continuing social media presence, after the departure of Rachel B [redacted] As you can see on the Bristol [redacted] In + FB sites, I was one of the most active contributors, soon after joining Bristol" " [redacted] **"I look fw to hearing from you, and thank you in advance for your response [redacted] In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Sincerely, [redacted] ***

This is fully resolved with the clientClient signed a document accepting a refund of $which was issued today, - Also a refund of $was issued back on 2/*/as requested

Revdex.com:At this time, I have not been contacted by Bristol Who's Who regarding complaint ID [redacted] .Sincerely, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution, subject to my receiving reimbursement, is satisfactory Sincerely, [redacted]

[redacted] purchased a PLATINUM membership for $1,on id="_Datapers_privatecomments" class="VIEWBOX">Her profile has been and still is active in our registryShe has acknowledged receipt of all purchasesOur cancellation policy states that there is a day grace period, not months [redacted] is upset that our Facebook does not have enough activity for her but that is not what she purchased [redacted] went back and forth for months with our Media Coordinator trying to sell her writing services to our companyOnce the idea was rejected we were flooded with her threats of slander and negative reviewsThis accusation has no merit and is blatantly untrueFrom beginning to end [redacted] 's facts are fabricated to suit her case against our company, trying to strong arm us into giving her a full refund for something she has had and has usedOn [redacted] contacted us stating that she was unhappy with the Facebook activity but would be happy once again if we offered her a complimentary productLooking to make [redacted] a happy customer and to avoid further issues she was provided with a Spotlight for over months on the front of our NewsletterHer PR was published on our website on ( [redacted] )As you can see this is all fabrication and should be treated as suchWe have documented all correspondence with [redacted] and can provide actual facts pertaining to this illegitimate request

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Sincerely, [redacted] ***

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [Your Answer Here] Hello,I saw the answer Bristol who's who sent.I saw the answer was sent on april ***, a person from Bristol talked to me on april ***, she said she was from the finance department and that she will stop the charge from now on after she send a document for me to signI said I want a full refund for everything and that they dont charge me for anything else anymoreShe said she would talk with someone else and they will get back to me.How was I supposed to request to opt out if I didnt even know I was in?I will be traveling out of the country on wednesday and they do everything by phone, Im afraid I wont have my cellphone active and dont know what will happen.-- [redacted] In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]

The client contacted our customer service department for the first time on May ***, He then spoke to a [redacted] who fulfilled his request to cancel and completely reimburse his membership, being that he was unsatisfiedIt does take 3-days for credits to post to client accounts, but that is completely out of our hands and in the hands of their own bankWe resolved this as soon as we heard he was dissatisfied

To reiterate, we do email our clients twice with information regarding the Perks FeatureWe also sent a physical letter with the discount program's details along with a physical membership cardInformation was also included during the conversation during the initial phone interviewA customer service representative has reached out to the clientThis should resolve the matterAttached you can find a signed agreementThank you

14px;"> This is the first time we are hearing of the client's dissatisfactionHe never contacted us in regards to canceling his membership and we have no record of calls to our customer service departmentPlease have him contact us at ###-###-#### to resolve this issue

Our Finance Deptdrafted an agreement document with [redacted] and it was agreed that we would refund $and $back to his account [redacted] signed this document and the refunds were issued as agreedThis is now fully resolved

The client called us to deactivate the Perks & Discounts Program in May of 2016, informing us that they had not utilized itAs a courtesy, we refunded them all of the charges The Perks & Discounts Program came as a free trial at the beginning of the membershipThe client had the option to opt out, but didn’t inform us sooner to do soThank you

After purchasing the initial membership, any further purchases are optionalWe have tried to contact the client by calling and emailing them on multiple occasions to try to come up with a resolution to this matterWe need to speak with him on the phone in order to resolve thisWe will go ahead and cancel the Multimedia Press Release chargeAs per the original membership, please have the client call us to resolve this matter as swiftly as possibleThank you

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [The original contract amount deducted from my bank account was USD 1,028-On the [redacted] December Bristol offered to repay me the sum of USD 1,023-11.This was acceptable to me based on the additional undertaking that the unauthorised further deduction from my bank of USD 199-AND USD 19-would be restored to my bank account as these were subject to a dispute with the BankThere is a difference due to me of USD 205-There is no explanation from Bristol as to why I should be out of pocket for this amount In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ***

The client never contacted us with any question or concern and never voiced any dissatisfactionObviously no purchase is "necessary" or requiredAny further products purchased after the client's initial membership is a voluntary purchaseWe sincerely apologize if this phone call upset the client but it was in no way a necessity to purchase anything further from Bristol Who's WhoIn regards to the $charge, the client had the option of opting out of the subscription via phone or email, but never did, and continued to have access to this exclusive programIn order to resolve this, please have the client call us at ###-###-####

The [redacted] Who's Who Finance Department has been trying to contact the member in regards to the request so that we may reach a resolution but have been unsuccessful in reaching said memberIf possible, please have [redacted] contact us ASAP so that we may resolveThank you

I have had nothing but bad experiences with this company The latest is that they charge my credit card for things I did not order They refuse to communicate with me when I call them or work with me to explain their system Example: I have called at least times for Deanna Davis, the person who signed me up and who said I could call her anytime if I had any questions, but they will not allow me to speak with her When I deal with a company, I want a single point of contact, and Deanna knew that when we originally spoke When I call, they look up my name and then they tell me Deanna is not available Today Deanna was both out of the office and on another line at the same time Which is it? When I originally signed up with the company for $989, the verbal impression given to me was that they would help me market my business Nothing has happened, except for a press release of my bio, which I thought was included in the original $989, but then they charged me an additional $for the release And I basically wrote the press release for them!! They have also not promoted my two newest classes, nor have they promoted my latest book, as they promised they would Furthermore, I never received any of the promised goods that they said they would send to me (e.g., airline tickets, hotel stays, etc.) The latest is a monthly fee of $that shows up automatically on my credit card without my approval, even after I told MrKevin C [redacted] on [redacted] June that I would never pay for anything from his company again Basically, I told him to stop billing me for things I did not want And they still do My bad for signing up with this company in the first place But they continue to "scam" me and I suspect other customers as well I cannot rid myself of this parasiteThey are completely unethical and should be put out of business Anyone who works for this organization should be ashamed of themselves

Revdex.com:At this time, I have not been contacted by Bristol Who's Who regarding complaint ID [redacted] .Sincerely, [redacted] ***

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Sincerely, [redacted] />