Bristol Who's Who

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find
that this resolution is satisfactory to me and the matter has been resolved
Sincerely, *** ***

Revdex.com:Thanks for your help during this
business have lied and credited my account only after the second escalaltiontheir cancellation receipt has a date and it was very clearhowever, I believe the resolution should be to prevent the business from approach customers by advertising that they are alumini for unversitiiesthey are not official and they should not claim it this way
nevertheless this is not my responsibility to challengei have received my money and I am only bringing this to your attention
this can be closed
I have reviewed the response made by the business in reference to complaint ID ***,
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved. The refund for the $was made on 8-**-and now reflects in my account. Thank you for your assistance in this matter
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
I attempted twice to send response below, to the email address indicated by Bristol. The email address was rejected as 'invalid' and I was not able to transmit. Please provide a correct email address, or have 'Nadine' contact me directly at ***.
"Nadine: I received this reply fr NYC Revdex.com, in response to the complaint I filed vs Bristol.The complaint, as you can see, was primarily to do w/ my disappointment in the lack of a continuing social media presence, after the departure of Rachel B***. As you can see on the Bristol *** In + FB sites, I was one of the most active contributors, soon after joining Bristol".
"*** *** ** ** *** *** *** ** *** *** *** *** *** *** *** *** ** *** *** *** *** *** ** ** *** ** *** ** *** *** *** *** ** *** *** ** *** *** ** *** ** *** *** *** *** *** *** *** *** **"
I look fw to hearing from you, and thank you in advance for your response. *** ***
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Revdex.com:At this time, my complaint, ID *** regarding Bristol Who's Who appears to have been resolved
(By clicking "OK", your complaint will be closed as Resolved.)
Sincerely,*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID
***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely, *** ***

*** *** purchased a PLATINUM membership for $1,on
id="_Datapers_privatecomments" class="VIEWBOX">1/**/Her profile has been and still is active in our registryShe has acknowledged receipt of all purchasesOur cancellation policy states that there is a day grace period, not months*** is upset that our Facebook does not have enough activity for her but that is not what she purchased*** went back and forth for months with our Media Coordinator trying to sell her writing services to our companyOnce the idea was rejected we were flooded with her threats of slander and negative reviewsThis accusation has no merit and is blatantly untrueFrom beginning to end ***'s facts are fabricated to suit her case against our company, trying to strong arm us into giving her a full refund for something she has had and has usedOn 6/**/*** contacted us stating that she was unhappy with the Facebook activity but would be happy once again if we offered her a complimentary productLooking to make *** a happy customer and to avoid further issues she was provided with a Spotlight for over months on the front of our NewsletterHer PR was published on our website on 8/**/(***)As you can see this is all fabrication and should be treated as suchWe have documented all correspondence with *** and can provide actual facts pertaining to this illegitimate request

We refunded the client promptly after his request to withdraw his membershipWe also sent the client a refund receipt via emailAny other issues regarding the refund should be taken up with his bank or credit card company

This is the first time we are hearing of the client's issueThe client has been refunded for the $charge and has been deactivated from the programThank you

Revdex.com:
I have not seen a written response made by the business in reference to complaint ID ***, but the money they charged was finally reversed back onto my card so my issue is resolved. Regardless, I believe their business should still be
investigated or reported for bad business practice
Sincerely,
*** ***

As per the signed document, we retained the small fee as agreed to by our *** *** as well as clientEverything else was refunded as per the agreement

Revdex.com:
I have reviewed the response made by the business in
reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
The description of 'multiple times' is open to interpretationYes, Lisa has tried a couple of times which I have had to reschedule due to the time difference but I have long periods of silence when I have to chase via emailI hope to speak to her today but do not accept the assertion that a cancellation can only be done after a telephone conversation
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because: Regardless of their claims, I have still not received professional updates or contacts, of any kind, since Aug 2015. The 'magazine profile' they mention, did not include cover photo I sent (more than once); and the original text written by Bristol, was very poorly written, w/ 'facts' wrong and irrelevant platitudes. A poorly written/edited profile is not going to represent me well, as a writer/editor. At one point, customer service repadmitted to me, profile writing is 'jobbed out' to a technician in India. I said, that explains why so many profiles, seem like they are written by a 'robot' or by someone who does not speak English well, as a first language or otherwise They also admitted to me, yesterday, that social media dirRachel B***, w/ whom I'd corresponded, was no longer working at Bristol, and they'd 'just hired a new social media person'. I was counting on Bristol to deliver all the services and benefits promised to me, so enthusiastically, by their sales person, who hounded me for months to buy additional products incl a desk nameplate for which they wanted @ $1K! I refused, but he kept insisting I had to buy it, which I did notI think they may be angry about that.. I would respectfully like to request a refund of my Lifetime membership, whose benefits lasted me, not even months; and reject all the bad things they say about me, and my motives, in their reply. I even offered, to write profiles for them, for free - to get in practice and to help what I thought was a very promising professional networking organization; as it was clear to me from the onset that despite her best efforts, Ms B*** was in over her head Yours truly, *** ***
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

The $fee was for an optional perks and discounts program the client had as a free trial at the beginning of the membershipThe member has been opted out of the program as well as refundedIf they were dissatisfied with our original services, the client had the option to contact us sooner in
regards to their experienceThe client is out of the range of time to be refunded as per our cancellation policy for their original membershipThank you

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved. That said, I will not take back or apologize for any comments regarding this business' fraudulence. Any simple web search reveals numerous examples and complaints regarding how this company did not disclose all of its financial terms upfront
Sincerely,
*** ***

The purchase of any additional product is at the client’s
own discretionThe client never contacted us to opt him out of our Perks Program,
which he was contacted about several times, specifically through emailHe was
also sent a physical program cardWe have gone ahead and discontinued
the
Perks service for him, and as a courtesy, refunded the months charged

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
[Your Answer Here]
Hello,I saw the answer Bristol who's who sent.I saw the answer was sent on april ***, a person from Bristol talked to me on april ***, she said she was from the finance department and that she will stop the charge from now on after she send a document for me to signI said I want a full refund for everything and that they dont charge me for anything else anymoreShe said she would talk with someone else and they will get back to me.How was I supposed to request to opt out if I didnt even know I was in?I will be traveling out of the country on wednesday and they do everything by phone, Im afraid I wont have my cellphone active and dont know what will happen.-- *** ***
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution, subject to my receiving reimbursement, is satisfactory
Sincerely,
*** ***

*** *** purchased a PLATINUM membership for $1,on 1/**/Her profile has been and still is active in our registryShe has acknowledged receipt of all purchasesOur cancellation policy states that there is a day grace period, not months*** is upset that our Facebook does
not have enough activity for her but that is not what she purchased*** went back and forth for months with our Media Coordinator trying to sell her writing services to our companyOnce the idea was rejected we were flooded with her threats of slander and negative reviewsThis accusation has no merit and is blatantly untrueFrom beginning to end ***'s facts are fabricated to suit her case against our company, trying to strong arm us into giving her a full refund for something she has had and has usedOn 6/**/*** contacted us stating that she was unhappy with the Facebook activity but would be happy once again if we offered her a complimentary productLooking to make *** a happy customer and to avoid further issues she was provided with a Spotlight for over months on the front of our NewsletterHer PR was published on our website on 8/**/(***)As you can see this is all fabrication and should be treated as suchWe have documented all correspondence with *** and can provide actual facts pertaining to this illegitimate request

The member, *** *** *** authorized their membership purchase after an extensive interview with one of our editorsShe provided her credit card information in order to make this purchase, fully aware that she would be charged immediately, and was given a confirmation number for
the charge directly after it went throughShe was advised that it would take hours to receive her welcome package, which was received by her in the said timeThis is the first time we have heard of any sort of disagreement with the purchaseWe have not received any calls or emails requesting any cancellationThe complaint that we did not respond to any question or concern is unfair and untrue, as we go out of our way to ensure the satisfaction of every one of our membersIt would be appreciated if we could work this out with the member and have some actual contact with her so that we may resolve this amicablyThank you!