Bristol Who's Who

The client called us to deactivate the Perks & Discounts Program in May of 2016, informing us that they had not utilized itAs a courtesy, we refunded them all of the charges. The Perks & Discounts Program came as a free trial at the beginning of the membershipThe
client had the option to opt out, but didn’t inform us sooner to do soThank you

At this time, I have been contacted directly by Bristol Who's Who regarding complaint ID ***, however my complaint has NOT been resolved because:
[Your Answer Here]
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

We have tried to contact the client regarding their request to cancel on multiple occasions, on the phone and via emailPlease have the client call us directly to resolve any outstanding issuesThank you

To reiterate, we do email our clients twice with information regarding the Perks FeatureWe also sent a physical letter with the discount program's details along with a physical membership card. Information was also included during the conversation during the initial phone interviewA customer service representative has reached out to the clientThis should resolve the matterAttached you can find a signed agreementThank you

Revdex.com:At this time, I have not been contacted by Bristol Who's Who regarding complaint ID ***.Sincerely,*** ***

Our Finance Depthas been trying to reach *** *** since we received notice of this Revdex.com ComplaintHe has never been availableWe have no problem working with him on issuing a refund but we would need to speak with him firstIs this something the Revdex.com can arrange?

This complaint is completely baseless and without substance, it is based purely on opinion of a service she has never even used, and in no way reflects Bristol Who's WhoThere is negative press about many industries but it does not mean that the other companies have related practicesOur company
has and always will provide communication between the prestigious and the accomplished, providing contact with professionals one would normally not have access toFor many reason, we feel very hurt when any individual calls us a scamWe've been in business for 10+ years and have over 500,members who are part of our registryOur staff is here 18+ hours a day serving over countriesAnyone can post anything online, with no discretion or limits, but we prove our integrity by providing the service, the network, and our incredible member registryBristol Who’s Who has great reputation and will continue to provide excellent customer serviceThe client never contacted us with any question or concern and never voiced any dissatisfactionShe was emailed a Welcome Package, to her provided email address- ***, on 3/**/2015, the day after she purchased membershipIf the client had done any research she would have seen that 100% of our members are REAL and legitimate, accomplished professionals, and there is value in networking on our website, which is also a fully functional real pageI apologize if *** purchased something she was later not interested in using, but in no way is this slander justified

Our Finance Deptdrafted an agreement document with *** *** and it was agreed that we would refund $and $back to his account*** *** signed this document and the refunds were issued as agreedThis is now fully resolved

Revdex.com:
I have reviewed the response made by the business in reference to
complaint ID***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely, *** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and the business has agreed to refund the original chargeThis resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
the amount deducted from my bank account was in the sum of USD 1028-The company does not explain the difference of USD 205-due to me.The other deductions which were unauthorised of USD 199-and USD 19-are being reversed by the Bank directlyIn dispute is the above amount still due to meMany thanks
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,*** ***

I have had nothing but bad experiences with this company The latest is that they charge my credit card for things I did not order They refuse to communicate with me when I call them or work with me to explain their system Example: I have called at least times for Deanna Davis, the person who signed me up and who said I could call her anytime if I had any questions, but they will not allow me to speak with her When I deal with a company, I want a single point of contact, and Deanna knew that when we originally spoke When I call, they look up my name and then they tell me Deanna is not available Today Deanna was both out of the office and on another line at the same time Which is it? When I originally signed up with the company for $989, the verbal impression given to me was that they would help me market my business Nothing has happened, except for a press release of my bio, which I thought was included in the original $989, but then they charged me an additional $for the release And I basically wrote the press release for them!! They have also not promoted my two newest classes, nor have they promoted my latest book, as they promised they would Furthermore, I never received any of the promised goods that they said they would send to me (e.g., airline tickets, hotel stays, etc.) The latest is a monthly fee of $that shows up automatically on my credit card without my approval, even after I told MrKevin C*** on ** June that I would never pay for anything from his company again Basically, I told him to stop billing me for things I did not want And they still do My bad for signing up with this company in the first place But they continue to "scam" me and I suspect other customers as well I cannot rid myself of this parasiteThey are completely unethical and should be put out of business Anyone who works for this organization should be ashamed of themselves

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***

After getting in contact with the client, we have completely reimbursed him for the service and resolved the issueBefore this complaint, he had not gotten in contact with us to express his dissatisfactionThe issue is resolvedThank you

Revdex.com:
Lisa G***, of Bristol Who's Who, kindly and expeditiously, agrees to apply a full credit to my credit card upon the close of this complaintI signed an agreement to such and am satisfied that this matter is fully resolved upon receipt of the the promised
refundThank you
Sincerely,
*** ***

Revdex.com:
Lisa G***, of Bristol Who's Who, kindly and expeditiously, agrees to apply a full credit to my credit card upon the close of this complaintI signed an agreement to such and am satisfied that this matter is fully resolved upon receipt of the the promised refundThank
you
Sincerely,
*** ***

The $fee is for an optional Perks and Discount ProgramThe client had the option to opt out of the service but had not called to cancel it at any time before the beginning of SeptemberAs soon as the client got in contact with us, we cancelled the program, and refunded the four months he was
chargedWe are a professional networking directory dedicated to global networking, personal branding and highlighting individuals who have graduated from prestigious universitiesWe do not only highlight individuals from one particular universityWe apologize for any misunderstanding and removed him from our perks programUnfortunately, we are out of the cancellation policy’s time frame in regards to the initial membershipPlease have the client contact us if there are any further questionsThank you

Client signed a document accepting a refund of $19.95, $and $These refunds have been issued as agreed and now this matter is resolved

As requested, a full refund in the amount of $has been issued back to the client's credit cardI have also emailed the client a copy of the refund receipt so they have it for their records
Best,
***

Revdex.com:
I have
reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***