Bristol Who's Who

Revdex.com:
I have
reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***

This is fully resolved with the clientClient signed a document accepting a refund of $which was issued today, 2/**/- Also a refund of $was issued back on 2/*/as requested

Revdex.com:
I have reviewed the response made by the business in reference to
complaint ID# ***, and have determined that my complaint has NOT been resolved because:
The description of 'multiple times' is open to interpretationYes, Lisa has tried a couple of times which I have had to reschedule due to the time difference but I have long periods of silence when I have to chase via emailI hope to speak to her today but do not accept the assertion that a cancellation can only be done after a telephone conversation
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Revdex.com:At this time, I have not been contacted by Bristol Who's Who regarding complaint ID ***.Sincerely,*** ***

The $fee was for an optional serviceThe client was notified about the service through email and regular mail with the option of opting out of itThe client never contacted us to terminate the serviceWe will opt the client out of the service and refund the months they were chargedThank
you

The *** Who's Who Finance Department has been trying to contact the member in regards to the request so that we may reach a resolution but have been unsuccessful in reaching said memberIf possible, please have *** contact us ASAP so that we may resolveThank you

Please advise on the member name so that I may further assistThank you

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***
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Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and
have determined that my complaint has NOT been resolved because:
Only three of the charges have been credited back, and they were credited back two months after I first complained, not when I first contacted them There are still three charges that have not been credited, a $charge and two $charges
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

The client contacted our customer service department for the first time on May ***, He then spoke to a *** who fulfilled his request to cancel and completely reimburse his membership,
being that he was unsatisfiedIt does take 3-days for credits to post to client accounts, but that is completely out of our hands and in the hands of their own bankWe resolved this as soon as we heard he was dissatisfied

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
This issue is not resolved at this time. I have not received a refund of either of the charges ($& $639.95)made to my credit card. As I mentioned in original complain the resolution I seek is a full refund of these two charges to me as the credit card used was cancelled to avoid any further charges. I will attempt to contact MrS*** next week
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

As requested, the $was refunded in fullA copy of the refund receipt was emailed to the client for their records

RevDex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because I have not been contacted*** is the name of the Revdex.com mediator*** had no problems contacting me when they were trying to sell me somethingMy number is ***Please organize for a refund ASAP.*** ***
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolvedThey have issued the refund I requested
Sincerely,
*** ***

The client originally agreed to an introductory membership with a partial refundWhen she notified us that the refund did not seem to have been posted, the information was transferred to our Finance Department immediatelyWhen the client contacted us a second time regarding her dissatisfaction, we
agreed to refund the full amountThe client’s request for a refund has been fulfilled

Revdex.com:At this time, my complaint, ID *** regarding Bristol Who's Who appears to have been resolved
(By clicking "OK", your complaint will be closed as
Resolved.)
Sincerely,*** ***

Although *** is no longer employed here, we can connect the client with our new Director of Social Media, NadinePlease email us at ***, in order to connect you with NadineAt this point in time, that is all we can offer this clientPlease have her contact us

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and the business has agreed to refund the original chargeThis resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
This issue is not resolved at this time. I have not received a refund of either of the charges ($& $639.95)made to my credit card. As I mentioned in original complain the resolution I seek is a full refund of these two charges to me as the credit card used was cancelled to avoid any further charges. I will attempt to contact MrS*** next week
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
I attempted twice to send response below, to the email address indicated by Bristol. The email address was rejected as 'invalid' and I was not able to transmit. Please provide a correct email address, or have 'Nadine' contact me directly at ***.
"Nadine: I received this reply fr NYC Revdex.com, in response to the complaint I filed vs Bristol.The complaint, as you can see, was primarily to do w/ my disappointment in the lack of a continuing social media presence, after the departure of Rachel B***. As you can see on the Bristol *** In + FB sites, I was one of the most active contributors, soon after joining Bristol". "*** *** ** ** *** *** *** ** *** *** *** *** *** *** *** *** ** *** *** *** *** *** ** ** *** ** *** ** *** *** *** *** ** *** *** ** *** *** ** *** ** *** *** *** *** *** *** *** *** **". I look fw to hearing from you, and thank you in advance for your response. *** ***
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***