Budget Brothers Termite & Pest

I just want to say that I worked with Mike of Budget Brothers and he was great. He was on time and extremely honest. They are also reasonably priced.

We offer no warranties for bed bug services and this is explained to all customers and in all our bed bug service agreements unless the entire home or apartment is treated. [redacted] only wanted one room treated for bed bugs. She paid for 2 services and we also gave her 2 free bed bug services.   Our cost to treat her one room 4 times was more then she paid.  We tried to reason with her and explain she must be bringing bed bugs in from other rooms or places she is visiting. We gave her 2 free services. Nobody in our office was rude but we understand that customers that have a bed bug situation have a tendency to exaggerate. The first thing they will say is the company was rude. That is only when they don't get what they want.  A refund is not going to happen. We went above and beyond what any company would do in this situation. The other issue that was mentioned was a torn mattress cover, our technician said [redacted] had cuts in the mattress cover and had used tape to close the openings.  We will go above and beyond to make sure all our customers are satisfied with our services but we have learned that isn't always possible with customers like [redacted].

Had a problem with scorpions so I called Budget Brothers. The customer service was great and They cleared up my scorpion problem very quickly. Will use them again for other issues and would reccomend them to others.

Gary, our technician was courteous, knowledgeable and took the time to explain the treatments that would be provided.

Thank you Gary for being customer oriented, polite and overall a pleasure to do business with.

I have worked with Budget Brothers Termite and Pest for years now and would recommend this company to anyone needing a professional pest control service. I am extremely impressed with the “same day” service I receive for termite inspections. Great Job!

We send out between 3-4 renewal notices before we terminate a warranty. The current homeowners says she has not received any of these notices so I will make this very easy. Your renewal expired 6-11-2015. You can pay your renewal on our website at www.budgetbrotherstermite.com this will take...

your renewal from 6-11-2015 to 6-10-2016. Once this has been paid we will continue your warranty. Please use account number [redacted]Please accept my apology.[redacted]Budget Brothers Termite & Pest

Budget Brothers to the rescue! Whenever I have a pest problem I call Budget Brothers immediately, the technicians are always prompt and so polite and the service is outstanding! Thanks Budget Brothers!

Budget Brothers wasn't my first choice. But I needed help fast. I had Termites in my bedroom and others told me it would be a week or two to be serviced, not Budget Brothers. They were quick, courteous and showed up on time. The termite problem hasnt shown up again but if they do my first call will be to Budget Brothers.

I was very happy with the customer service that was provided. I recently moved into my new home and was having a huge problem with ants and roaches. The lady at budget brothers was very helpful and explained everything that would be done and you couldn't beat the price! Very competitive, I checked around and Budget Brothers was by far the best price and most knowledgeable on the services they provide. She was able to get a pest guy out the very next day which was such a relief. I will definitely be using their services again in the future.

I love this company and it's techicians, they are wonderful to work with and making sure I have zero pest issues!

Budget Brothers Termite & Pest is top notch!!!Budget Brothers Termite & Pest in Quality and Service. Thank you for your great services.

Your pest control has been exceptional and your techs are always a pleasure to deal with. I am always happy with the results. I have referred many of my friends and family.

We purchased our home in May of 2012 and immediately (it had been vacant) called for termite and bug spraying. We were recommended to Budget Brothers by our home. They came out and we received good service. 2 years later, after a heavy rain we saw signs of termites.(I had purchased the warranty agreement for $100.00-after initial warranty was off) and they came out at no charge. I just recommended them to my sister who also had signs of them after 26 years in their home and the guys did a thorough job and were professional at every level. These guys were so good my sister even gave them a tip. I am writing because I am the first to write if the experience is negative and these guys are nothing but positive. No joke.

Budget Brothers Termite & Pest always provides reliable, professional service, and during my most recent service visit the technician Bret was exceptionally professional, courteous, and thorough.

I've had Budget Brothers Termite and Pest for several years now and they've always been reliable and showed up. Their techs are professional and easy to deal with. Keep up the good work, Budget Brothers!!!

I've been a customer for years, and will continue, as long as they continue to provide such excellent service.

Courteous service professional, Jerry, performed our quarterly service. He explained treatment materials used outdoors and also inspected some indoors areas where we had seen activity recently. Jerry arrived within the prearranged time frame and asked enough questions to be certain that our concerns were addressed.

I have reviewed the response made by the business in reference to complaint ID [redacted] and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.

Please schedule an appointment per my request to view my house as follow-up for termites.  Check will be refunded upon receipt of written termite report.

My phone number is: [redacted]

Regards,

My technician, David, was great, explained everything he did. I was happy I switched companies and went with Budget Brothers Termite & Pest.

Gary was my tech this month; he did a good job and I like the practice of leaving information as to what he did and what chemicals he used.