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C I E D Inc.

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Reviews C I E D Inc.

C I E D Inc. Reviews (116)

good response to call problem resolved

We had an error code on our air conditioning unit that Service America was able to help us resolve. It took a few service visits due to complexity of issue. The service technicians were polite, knowledgeable and hard working. A Service America supervisor also followed up and asked me to call him if there were any further problems with this issue.

Pursuant to my contract with Service America, I called on Thursday to ask for a needed air conditioner repair. I was given a window on Saturday from noon from 5 PM for a technician to arrive, and that I would receive a call about 30 minutes in advance of the visit. There was no call and no visit. After waiting all day for service, I called to find out what my prospects were to see a technician; after waiting on hold for about an hour I was told that I could pay an additional fee of $105 for a repair person to come late on Sunday, although that technician would not have the necessary parts in his vehicle to do any repairs. As an alternative I was told to call a supervisor on Monday after 8 AM, who would reschedule a technician to visit me (when?) and of course there would be a need for a second visit after the first technician determines what parts he should have in his vehicle. This is very bad service.

The technician came when expected and diagnosed the problem. Repaired in 20 minutes

My technician couldn't have been nicer & he fixed the problem quickly. I'm glad I'm a member of Service America!

Lamar is a great AC technician and always knows the best way to get the problem fixed efficiently.

Technician was on time and very knowledgeable

If you have about 10 days to wait in the South Florida heat for an AC repair, only to have it mis-diagnosed and then wait another 3 days for a sub-standard repair by all means use Service America. Ever hear in the new millennium a company giving a FIVE HOUR WINDOW?? Then not showing up. Well it is standard operating procedure for Service America

Technician very courteous and helpful. Gave good advice

This is the second year that I have subscribed to the Service America plan.

They have helped me with repairs and figuring out some problems that I had with my new condo.

Friendly and very knowledgeable technicians.

I have 4 different contracts on 4 different properties with Service America. A such they have been called numerous times over the past 2 years. They do a very good job of diagnosing problems, and then fixing them.
They're new website is a little more difficult to navigate than the old one, but other than that, I am pleased with the service that they provide.

good job

Excellent service call for broken washing machine. One short visit.

Service America techs are knowledgeable and competent. Their service is expensive, but a great boon to older homeowners.

Great company and great and skilled service people that work for Service America.
Always fix my problem on the first visit and use all OEM replacement parts for appliances, plumbing, electrical, etc.
I have been a vey happy customer for 8 years with Service America and give them 5 Stars!!

I have had contracts with Service America for 7 years. I have alway received excellent service. Most the time the repair is made immediately, however as with any service some repairs required ordering parts which does take time to come in. I will continue to use this service. As an older individual there is comfort in knowing if something breaks I have service just a phone call away.

Great business ethic.

Now as over the years I've been a customer, Service America has given courteous, knowlegeale and professional advice, reliable and top-level service an

The technician was professional and polite. He fixed our garbage disposal tapping it and loosening it. We were satisfied with the results.

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