Sign in

Carolina Carports

Sharing is caring! Have something to share about Carolina Carports? Use RevDex to write a review
Reviews Carolina Carports

Carolina Carports Reviews (138)

I dont need a free coatI need to know how and why they treated their customers this way I would like an explanation on how they think it is okay to lie to their customers and why they did not want to resolve the issue when they had the chanceI would like to speak with someone who is above the managers such as a director or owner Their website claims 100% satisfaction guaranteed but they dont fulfill thatEveryone of my complaints I have requested to speak with someone higher than a manager and yet I still have notI also did not receive the email stating that they had replied the first time

First of all, yes, it took two months longer than I was originally told, to get my carport installedAnd yes, they did cancel the first install dateHaving said that, the installed carport was of excellent qualityI was surprised at the strength of the steel, I could barely get my drill bits though it when I went to close up the sidesInstallation took only hour, and the total cost of the install was well below what the competitors were chargingSo I guess it's a trade off, if you want a high quality low cost carport, you are going to need a flexible installation schedule, and some patienceHope this helps Roger Hill Lawrence Kansas

This company is the biggest bunch of liars I have ever encountered in the retail fieldI purchased a carport last year, within a few months someone damaged one end, so I called ordered the parts the 1st week of May 2016.....and like the other I am told they will be in the "area" in 3-weeksWell the last week of June they called, they are staging the order (one sheet of metal, one post, and one finish trimthe girl ask if I want installed...surprised that they would install I said yes! I asked how much, the girl put me on hold came back and said no extra charge...but instead of being delivered on July 1, it would be the following week, agreeing the week came...no call....I called and got the run around that they were trying to get a "truck" together....they called August 2, said they will be dropping off my material the following, I explain it was to be installed....I go round and round with sales girl, she puts me on hold comes back and said "management" is requiring a site visit (I had already provided pics on the building to make sure they understood the damage) At this point I requested to speak to a member of management, I was told they were not there...when I questioned the girl on who she asked...she then replied that all management was in a meeting....I told her to just drop it, and I will install...so my delivery date was August 18....no call..no materials, I called late in the afternoon, they "claimed" they could not reach the contractor, I called the following day....same story ...said they have been calling with no answer....I questioned this...why???? Ok today is August 31....I called again yesterday..now the story is ....let me get with management on when we can get it to you.....bottom line...THE ALL LIE!!!!!! DO NOT BUY ANYTHING FROM CAROLINA CARPORTS!!!!! Like me you might pay for the material but never get it!!!!! The time I have spent on the phone is stupid....they never call and I still have not received a call from management!!!! Jerks!!!!!!

BUYERS BEWARE: my husband and I have been waiting over 3mos for delivery! we used this company approx 10yrs ago quick service bing bang and now??? I question if you people exist!!! except you have called over times to cancel pathetic no wonder the Revdex.com doesnot stand behind you we are getting our $ back come hook or by crook

I have all of the communication emails I would love to provide between myself and Carolina CarportsPlease let me know if I can forward the email chain to youI cannot get them to reach out to me and talk to me so we can resolve thisI am very dissatisfied with the quality of the work and the horrible customer service I have receivedI WILL NEVER recommend Carolina Carports for anything! I asked to received a 10% discount on the overall purchase of my building and they would not do it The issue is not with the quality of the concrete, it is with the measurements I gave Carolina Carports (which I paid extra for it to be custom)I told the representative where my cut in for the garage doors started and the representative did not account for the mounting brackets on the doorMy concrete guy did account for the brackets which is why the spacing is off on each sideThe gentleman who came out in December agreed with me that it was due to miscommunicationThe representative I spo

I ordered 24X' BARN AND DECIDED TO HAVE ROLL UP DOORS INSTALLED BEFORE THEIR DELIVERY DATE I WAS TOLD THE DOORS WOULD BE ON THE TRAILER WITH THE BUILDING WHICH WAS INSTALLED --NOT TRUE! CALLED CB INC WAS TOLD LADY HANDLING VACONSTRUCTION [redacted] ***This WAS in July told to put in another order from dealer in Louisa done on Sept Still no shed, no dates no help or doors

Unfortunately, we were not in the office Friday due to the holiday I was unable to access this complaint online I included my response below Please let me know if you need any additional information.AmeriCoat’s Response:Our sealcoating services can be seriously compromised by inclement weather Unfortunately, there are days that we are unable to seal due to a combination of risk factors even if it doesn’t rain that day We look at cloud cover, humidity, temperatures, and any forecasted rain expected in the next 24-hours Asphalt sealer cures at different speeds depending on these conditions If we feel there is a chance for potential rain damage, we will not perform the sealcoating service that day The complainant was provided a 15% discount We do not provide additional discounts for rescheduling services due to weather risksBest regards,

In March of this year, my wife and I went to a local distributer to purchase a carolina carportAt this time we paid 10% in cash and we're told that it would be 6-8weeks before the carport would be installedOnce the date was scheduled, I took off of work to be here for installmentThis was where we experienced the first issue Approximately one hour after scheduled arrival time I called the main headquarters to explore the situation, where I was told I would receive a phone call from the building crewThey were calling to inform me that they would be unable to build the carport due to an incident on the highwayI then spoke to Carolina Carports headquarters to find out what material was damaged and it was then decided that the barn would be installed without trim since that is all that had been damagedAfter installment the remaining balance was paid in fullThe Carolina carport headquarters was aware of the situation with the trim and we would be put on the waiting list for delivery during the next trip to PAAfter a month a call was placed to inquire about the remaining trim missing from the barn, at which picture emails were requested because the headquarters was not aware of missing partsI am writing this on August 21st as today was the day they were supposed to finish the barn with the trimUnfortunately the building crew was supposed to be here at noon but they were a no-call no-showHowever that is not what is disappointing, I spoke with Carolina Carports twice today and was assured that the crew would be here to place the trim and that I was to expect a phone call from them to set a new rescheduled timeI waited the allotted amount of time given to me to expect a phone call, with no call and then called Carolina Carports again and they were closed for the dayThe balance has been pain in full for three months and I have yet to have a finished productNot only have I missed out on a day of work (to be here for trim installment today) but I paid for a product that I do not haveThis is an act of fraud, and I would not recommend this company to anyone

Horrible Communication , Horrible They are very good at cancelling install dates If you enjoy waiting forever your carport to be installed , this is the company for you If you enjoy zero communication and endless excuses then look no further I would not recommend them to my worst enemy One of these days my carport may be miraculously installed

Waited weeks for a carportUpon signing my contract I was told it would only be weeksThe first installer they sent out had me driving around my county to meet him and ended up turning his phone off and no longer answeringI spoke with management who then stated they would be here the following FridayI took a day off work because I (of course) do not want people at my home when I am not thereThey didn't show up and I went to another company because the carport was neededThey ended up showing up on that Monday with no noticeInstalled the carport while I was not there and cornered me to pay for it

I ordered a Carolina Carport on July 16th and was told delivery would be to weeksIt was first scheduled for delivery on 9/15, cancelled on 9/18, rescheduled for 9/22, cancelled on 9/26, rescheduled for 10/It is 9/They just called and rescheduled for 10/Each time it is a different reason: bad weather, running behind, contractor out of stateI wanted to make sure to add my problems to the listThey finally came on 10/6, late in the day, and completed the installation The finished carport is great However, scheduling and delivery are very poor

**warning [redacted] do not buy a carport from this company or from [redacted] !! They will continuesly drag your installation date out for weeks and even monthsThey will say they have "trailer" issues and cancelThey will cancel for clouds in the sky on days it's not even rainingLike for instance today, they cancelled our installation appointment and there's no chance of rain for the remainder of the day and it's only 1:This is the 4th time they have cancelled on us in two weeks They won't call you in advance and will let you sit around all day waiting for installation and cancel very last minuteBut don't worry they will take your no refundable deposit weeks before any of this so that you will be unable to cancel unless you want to lose moneyYou are better off to buy the material from a department store and install yourselfIf you tell them you just want the material to install yourself, it will not expedite the process and they will be unable to do so if the weather is not and sunnyYou can call and get the run around and the "I'm sorry there's nothing we can do about it"I will tell anyone with a heartbeat to run before giving this company a dime! I cannot fathom how they are still in business

I purchased a X metal shed from Alan's Factory outlet on 6/16/I was told in the contract I signed that it would be handled (made ) and delivered by Caroline Carports, INC out of Dobson, NC I called Carolina Carports on July 10, and paid my account in full ($3,207.80) and was told I would be called in a few weeks to set up a delivery time They company called me the beginning of Aug to set up a delivery time and left a message on my phone, I called them back within two hours and was told that since I didn't call them back within an hour that they gave my spot on the truck to someone elseI told them that that was messed up because on my contract I advised them that I was a day sleeper that they would have to leave a message I have called them every two weeks since and I have gotten the same runaround answer that I will be called for delivery and then the call never comes I called this morning ( 9/25/17) and was told that they have written down that I wanted a

I bought a carport from CCI thru a local dealer here in Salisbury NC in May 2015.I see where a lot of folks had trouble but that wasn't my case.I knew what the costs were up front,they called and gave me a delivery-set up time and they kept that timeThe crew that showed up were very good and efficient, they had my carport up,level and were done within a hour

I originally went to one of the authorized dealers for a metal carport I took the slab measurements that is on my property to the authorized dealership and was advised that a carport could be constructed and installed with my 24xslab When I went to order my metal building I realized that my vehicle would not fit inside the building and the bed of the truck was protruding outside the building I was advised by the authorized dealer of Carolina Carport that we could have a building installed that would fit the slab already poured So I had the authorized dealership to come out and measure the slab, I drew up the structure I wanted, the authorized dealership submitted the plans to Carolina Carports for plans for the building to be installed I was told by the authorized dealership that it would cost more but I could have my structure done with some extra costs that I authorized weeks later the structure was brought out, but between the authorized dealership and Carolin

If you want a completed carport in a timely matter then don’t choose Carolina Carports Wish I could say this company met the standards they say they meet but it just isn’t true They did call approximately six weeks after I placed orderMy fault that I procrastinated on my obtains a permitI told them that the permitting office said about a weekI conveyed that information and told them I hope I don’t have to wait another six weeks and they said it shouldn’t be that long I waited six weeks and called them to see if they forgot about meThey said they have in their notes there was a permit issue and I was supposed to call themNo one ever told me I was supposed to contact them They then told me they would call when they had a crew availableIt took only a couple weeks The crew was a few hours later than what they told me but no one ever called to say they were running lateThe crew shows up and they seemed knowledgeable about putting the carport together; however, the ridge cap was missing! Not paying them a dime until they completely finish the job!!!

I live in KSI ordered via an ordering site here in my state a car sized carportI ordered this Nov7th They told me weeksIt is now January 7th, and I still have no carport(weeks),I had to put 10% down, about $I call them and they keep postponing itI have been put on hold of the times I calledOne time I had to hang up because my phone diedI either want my 10% money back, or a phone call from them to find out when it's comingThis company is terribleWhen I called in Dec, they told me they were closed for weeks for the holiday yet they were back logged to SeptemberSeriously? Why are they taking weeks off if they are back logged? I'm angry! I'm considering filing a report with the Revdex.com although it may do no good since they are not affiliated with them

Worst experience of my life. Waited 60 days was told the delivery would be between 8 and 12. And that they would call when on the way. I had to drive an hour to the location of the delivery. At 1130 I called to see where they were, was told they would be there by noon. AT 130 I called again and was told they were there at 7am. AND they would not be back. THE woman I spoke to was incredulous to say the least. I asked for a refund of my deposit and was told no refunds. WE will see about that. Steer clear of this company is the best advice I can offer.

I was very pleased with Carolina Carports and the contractors they were very professional courteous and get everything that I ask had no problems with communication with the Carolina Carports all around experience was great thank youRay, from Alvin Texas

I placed my order July and was told I should receive delivery with to weeks but most likely weeks Waited for a call for delivery but didn't receive a call I called Carolina Carports after weeks and was told I should be getting a call next week to schedule delivery Waited again After weeks I finally received a call stating they would deliver on September shortly after noon I called in the morning on September and was told they were in the area and delivery time was on schedule Around pm, I called again and was told if they were scheduled to deliver that day, they Would be there About an hour later I received a call from Carolina Carports stating there had been an emergency and the crew had been called back to NC I ask when I could expect delivery and was told by the person that called me that that wasn't a part of their job and someone else would have to call me with that information I feel Carolina Carports is a joke and should be required to close

Check fields!

Write a review of Carolina Carports

Satisfaction rating
 
 
 
 
 
Upload here Increase visibility and credibility of your review by
adding a photo
Submit your review

Carolina Carports Rating

Overall satisfaction rating

Address: 1801 West Bay Dr NW Ste 206, Olympia, Washington, United States, 98502

Phone:

Show more...

Web:

This website was reported to be associated with Carolina Carports.



Add contact information for Carolina Carports

Add new contacts
A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z | New | Updated