Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that the response would not resolve my complaint For your reference, details of the offer I reviewed appear belowI was told I would be contacted and we could resolve this issueI never was contacted and tried calling several times and have left several messages to Erway Brandt the guy who is supposed to be resolving this issue Regards, [redacted]
April 15, [redacted] Revdex.com of Central IndianaNDelaware Street #2020Indianapolis, IN 46204-2599Re:Complaint ID Number [redacted] Dear Ms [redacted] We sincerely appreciate the Revdex.com notifying us of the complaint received in your office by our student, [redacted] As a postsecondary educational institution committed to customer satisfaction as a core principle, we strive to afford full consideration to and promptly address any concerns with our programs, facilities or other services.Significantly, the ITT Technical Institutes have adopted an official Student Complaint/Grievance Procedure that is intended to provide a formal framework within which student complaints may be resolved At the time of enrollment, each student signs an acknowledgement indicating that the student has read and understands his or her rights and responsibilities under the Student Complaint/Grievance Procedure, and expressly understands that he or she should use that procedure if the student has a complaint.In furtherance of ensuring the effective implementation and maintenance of our approved Student Complaint/Grievance Procedure, we will contact Mr[redacted] directly to resolve the referred complaint or other problem within our established process Respectfully, [redacted] Student Relations SpecialistITT Educational Services, Inc
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that the response would not resolve my complaint For your reference, details of the offer I reviewed appear below.[Provide details of why you are not satisfied with this resolution.] On 03/02/2016, I (***) was contacted by Page W [redacted] (ITT-Tech HQ) to discuss what had happened Page and I left the conversation without a solution but direction on what should happen moving forward We are to coordinate with a Christy R [redacted] (PH: 260-497-or EM: clr***@itt-tech.edu) to obtain the information that we originally requested before we were verbally abused by David M*** All email correspondences are to be CC'ed to Page W [redacted] (EM: EW***@itt-tech.edu) We will update everyone once Paige and I have come to a solutionThis whole situation could have been avoided, if: 1) we had received the correct information vsbeing jockeyed around from one location to another; and 2) David M [redacted] had not forced himself on to and interrupted a conference call with an unprofessional tone and attitude to try and belittle, demean, abuse and control the conversation with the parent of [redacted] If David M***'s unprofessional attitude represents ITT-Tech's way of treating their students and parents then this issue will never be resolved but in a Civil settingIn this complaint, we have provided ITT-Tech with a solution to this problem We are awaiting Paige's responseRegards, [redacted] CC: [redacted] CC: [redacted] ***
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that the response would not resolve my complaint For your reference, details of the offer I reviewed appear below.Unfortunately I was lied to by ITT Tech and signed under extremely pretensesThis company has committed fraud and the enrollment agreement is null and voidThe degree I received from this scam is useless and any respectable employer will not accept it as they are not a reputable school and they have defrauded thousands of students as well as their own investorsI was sold a fraudulent education that has no weight in the real worldThe ITT Tech Warriors are a group of thousands of defrauded ITT Tech alumni and we are all in the same situationWe can't use our degrees because the company has tarnished its reputation by committing fraud and predatory lendingWe will not just let this go, we will fight this until they do the right thingThere is a reason why ITT/ESI's stock is down to $up from over $per share.http://www.indystar.com/story/news/education/2015/05/12/sec-files-fraud-ch...⇄ Regards, [redacted]
I attended ITT TECHNICAL INSTITUTE with Ann expected graduation date of June with an associates in nursingTheir policy is that if you fail classes, the student is released from the program with the option to appealI did appeal and I was told that I would need to submit my appeal to the chair of the nursing program ( [redacted] ) because I failed both classes by points (anything less than an is failing, I had a in both classes).She received it one week before classes were due to start over.I 100% accept the policy, but I do have a problem with being ignoredI was told that she did not like my letter and she talked about me to other students badlyI have emailed her on several times for an answer on her/Dean's decision, but she continues to ignore me and is holding me from making a decision on furthering my educationI need to know if I am still a student or do I need to apply elsewhereI believe that her ignoring me and not giving me an answer is very unprofessional
November 18, [redacted] Revdex.com of Central IndianaNDelaware Street #2020Indianapolis, IN 46204-Re: Complaint ID Number [ [redacted] Dear Ms [redacted] We sincerely appreciate the Better Business Bureau notifying us of the complaint received in your office by our graduate, [redacted] ***As a postsecondary educational institution committed to customer satisfaction as a core principle, we strive to afford full consideration to and promptly address any concerns with our programs, facilities or other servicesSignificantly, the ITT Technical Institutes have adopted an official Student Complaint/Grievance Procedure that is intended to provide a formal framework within which student complaints may be resolved At the time of enrollment, each student signs an acknowledgement indicating that the student has read and understands his or her rights and responsibilities under the Student Complaint/Grievance Procedure, and expressly understands that he or she should use that procedure if the student has a complaintIn furtherance of ensuring the effective implementation and maintenance of our approved Student Complaint/Grievance Procedure, we will contact Mr*** directly to resolve the referred complaint or other problem within our established process Respectfully, [redacted] Student Relations SpecialistITT Educational Services, Inc
July 7, class="MsoNoSpacing" Revdex.com of Central Indiana NDelaware Street # Indianapolis, IN 46204- Re: Complaint ID Number [redacted] Dear Ms [redacted] : We sincerely appreciate the Revdex.com notifying us of the complaint received in your office by our former student, [redacted] As a postsecondary educational institution committed to customer satisfaction as a core principle, we strive to afford full consideration to and promptly address any concerns with our programs, facilities or other services Significantly, the ITT Technical Institutes have adopted an official Student Complaint/Grievance Procedure that is intended to provide a formal framework within which student complaints may be resolved At the time of enrollment, each student signs an acknowledgement indicating that the student has read and understands his or her rights and responsibilities under the Student Complaint/Grievance Procedure, and expressly understands that he or she should use that procedure if the student has a complaint In furtherance of ensuring the effective implementation and maintenance of our approved Student Complaint/Grievance Procedure, we will contact Mr [redacted] directly to resolve the referred complaint or other problem within our established process Respectfully, [redacted] Student Relations Supervisor ITT Educational Services, Inc
April 15, [redacted] Revdex.com of Central IndianaNDelaware Street #2020Indianapolis, IN 46204-2599Re:Complaint ID Number [redacted] Dear Ms [redacted] :We sincerely appreciate the Revdex.com notifying us of the complaint received in your office by our former student, [redacted] ***As a postsecondary educational institution committed to customer satisfaction as a core principle, we strive to afford full consideration to and promptly address any concerns with our programs, facilities or other services.Significantly, the ITT Technical Institutes have adopted an official Student Complaint/Grievance Procedure that is intended to provide a formal framework within which student complaints may be resolved At the time of enrollment, each student signs an acknowledgement indicating that the student has read and understands his or her rights and responsibilities under the Student Complaint/Grievance Procedure, and expressly understands that he or she should use that procedure if the student has a complaint.In furtherance of ensuring the effective implementation and maintenance of our approved Student Complaint/Grievance Procedure, we will contact Mr*** directly to resolve the referred complaint or other problem within our established process Respectfully,Shantel [redacted] Student Relations SpecialistITT Educational Services, Inc
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that the response would not resolve my complaint For your reference, details of the offer I reviewed appear below.Because I have not got any help from them in any way off getting off from school The only thing that they help me was for a few months after a got off from school but they only send email to were we could applied and all the jobs required more education that what they offered Beside I have moved to vegas about two years ago and I tried to get help from the campus back here and they never help me Recently I also call the campus in Omaha asking for a transcripts of my grades and specified to them to send me one were it shows at least the name off the school and it does not show it so the jobs that ask for transcripts does not accept them because the transcripts they send are like if my self have done them in my computer and just print them Attach is the transcripts they send I am asking for refund because this education has not help me in any thing just to have a big debt on my shoulders that I can repay back Regards, [redacted]
April 15, [redacted] Revdex.com of Central IndianaNDelaware Street #2020Indianapolis, IN 46204-2599Re: Complaint ID Number [redacted] Dear Ms [redacted] :We sincerely appreciate the Revdex.com notifying us of the complaint received in your office by our former student, [redacted] ***As a postsecondary educational institution committed to customer satisfaction as a core principle, we strive to afford full consideration to and promptly address any concerns with our programs, facilities or other servicesSignificantly, the ITT Technical Institutes have adopted an official Student Complaint/Grievance Procedure that is intended to provide a formal framework within which student complaints may be resolved At the time of enrollment, each student signs an acknowledgement indicating that the student has read and understands his or her rights and responsibilities under the Student Complaint/Grievance Procedure, and expressly understands that he or she should use that procedure if the student has a complaint.In furtherance of ensuring the effective implementation and maintenance of our approved Student Complaint/Grievance Procedure, we will contact Mr [redacted] directly to resolve the referred complaint or other problem within our established process Respectfully,Shantel [redacted] Student Relations SpecialistITT Educational Services, Inc
July 15, 0pt"> [redacted] Revdex.com of Central Indiana NDelaware Street # Indianapolis, IN 46204- Re: Complaint ID Number [redacted] Dear Ms [redacted] : We sincerely appreciate the Revdex.com notifying us of the complaint received in your office by our former student, [redacted] As a postsecondary educational institution committed to customer satisfaction as a core principle, we strive to afford full consideration to and promptly address any concerns with our programs, facilities or other services Significantly, the ITT Technical Institutes have adopted an official Student Complaint/Grievance Procedure that is intended to provide a formal framework within which student complaints may be resolved At the time of enrollment, each student signs an acknowledgement indicating that the student has read and understands his or her rights and responsibilities under the Student Complaint/Grievance Procedure, and expressly understands that he or she should use that procedure if the student has a complaint In furtherance of ensuring the effective implementation and maintenance of our approved Student Complaint/Grievance Procedure, we will contact MsNation directly to resolve the referred complaint or other problem within our established process Respectfully, Jane [redacted] Student Relations Supervisor ITT Educational Services, Inc
Thank you for allowing us to respond to the complaint filed with your office by #2b2c2c">our student, [redacted] Mr [redacted] enrolled in the associate of applied science degree program in Electrical Engineering and Communications Technology (ELCT) at ITT Technical Institute-Madison, AL campus and began attending his classes in the March quarter In his complaint, Mr [redacted] alleges that grades were “falsified” in some of his courses and that some courses do not follow the ELCT program curriculum He also claimed to have raised these issues with the school’s Dean, who he alleges was not responsive to his concerns Mr [redacted] further alleges that he will be unable to secure employment as a result of the poor quality of education he claims he has received He has asked that his charges be forgiven and his loans returned to the lenders as a resolution to his complaint We were unable to substantiate that any instructors have “falsified” grades in any of Mr [redacted] ’s courses nor could we find evidence to suggest that any of Mr [redacted] ’s ELCT courses were not following the program’s curriculum Mr [redacted] raised these concerns with Dean Elizabeth B***, who was also unable to substantiate “falsified” grades or that any ELCT courses were not following the program’s curriculum We are unable, therefore to forgive his charges and return his loans to the lenders as Mr [redacted] has requested Subsequent to his complaint to the Revdex.com, however, the school began working with Mr [redacted] to address his concerns as follows: On April 24, Interim Director Teresa P [redacted] met with Mr [redacted] Mr [redacted] ’s most pressing concern expressed in this meeting was whether or not he would be able to secure employment in his field after his graduation Mr [redacted] has been unemployed for some time, and he and Director P [redacted] agreed that he would receive additional tutoring to address areas where Mr [redacted] felt there were gaps in his skill levels Instructor Donald W [redacted] agreed to provide tutoring, and school staff members have met with Mr [redacted] weekly to review his tutoring progress Director P [redacted] also set up an appointment with the Director of Career Services (DOCS) Terrence [redacted] to see if there were any opportunities currently available for Mr [redacted] to submit applications, but Mr [redacted] did not keep the appointment Previously, DOCS [redacted] met with Mr [redacted] on March 14, to discuss potential opportunities in Mr [redacted] 's field of study, and in that meeting, Mr [redacted] provided a copy of his resume, which he and DOCS [redacted] reviewed and revised DOCS [redacted] requested an electronic copy of the resume to submit to several prospective employers that he and Mr [redacted] had identified in the meeting Mr [redacted] did not forward the electronic copy of his resume as requested, which delayed the progress of his job search Mr [redacted] then met with DOCS [redacted] again on May 2, and received five job leads DOCS [redacted] also submitted Mr [redacted] ’s resume to two companies as a result of this meeting DOCS [redacted] and Mr [redacted] have continued to meet weekly to discuss the progress of Mr [redacted] ’s job search with the most recent meeting taking place on May 21, Mr [redacted] is scheduled to interview with a company called Cinram for a Plant Engineering position on May 27, The Student Relations Department received an email from Mr [redacted] on May 13, in which he expressed his intention to discontinue his enrollment at the Madison, AL school The email, which also contained several instances of profanity, advised us that in spite of our efforts to assist him, Mr [redacted] was still dissatisfied with the quality of education he has received from our institution and that he would be returning to work in his former career field As this email was delivered prior to Mr [redacted] ’s impending interview, we contacted the school on May 22, and confirmed that Mr [redacted] is still actively enrolled and receiving job search assistance from the Career Services Department Thank you again for the opportunity to address Mr [redacted] ’s concerns Please contact us if you have any questions or need additional information Respectfully, Jane [redacted] Student Relations Supervisor ITT Educational Services, Inc
We sincerely appreciate the Revdex.com notifying us of the complaint received in your office by our prospective student, [redacted] As a postsecondary educational institution committed to customer satisfaction as a core principle, we strive to afford full consideration to and promptly address any concerns with our programs, facilities or other services Significantly, the ITT Technical Institutes have adopted an official Student Complaint/Grievance Procedure that is intended to provide a formal framework within which student complaints may be resolved At the time of enrollment, each student signs an acknowledgement indicating that the student has read and understands his or her rights and responsibilities under the Student Complaint/Grievance Procedure, and expressly understands that he or she should use that procedure if the student has a complaint In furtherance of ensuring the effective implementation and maintenance of our approved Student Complaint/Grievance Procedure, we will contact Mr [redacted] directly to resolve the referred complaint or other problem within our established process Respectfully, [redacted] Student Relations Supervisor ITT Educational Services, Inc NMeridian Street Carmel, IN 46032- Phone: (317) 706- Fax: (317) 706- [redacted] @itt-tech.edu
October 6, [redacted] Revdex.com of Central IndianaNDelaware Street #2020Indianapolis, IN 46204-2599Re:Complaint ID Number [redacted] Dear [redacted] We sincerely appreciate the Revdex.com notifying us of the complaint received in your office by our graduate, [redacted] As a postsecondary educational institution committed to customer satisfaction as a core principle, we strive to afford full consideration to and promptly address any concerns with our programs, facilities or other servicesSignificantly, the ITT Technical Institutes have adopted an official Student Complaint/Grievance Procedure that is intended to provide a formal framework within which student complaints may be resolved At the time of enrollment, each student signs an acknowledgement indicating that the student has read and understands his or her rights and responsibilities under the Student Complaint/Grievance Procedure, and expressly understands that he or she should use that procedure if the student has a complaint.In furtherance of ensuring the effective implementation and maintenance of our approved Student Complaint/Grievance Procedure, we will contact Ms [redacted] directly to resolve the referred complaint or other problem within our established process Respectfully,Shantel H***Student Relations SpecialistITT Educational Services, Inc
January 23, [redacted] Revdex.com of Central IndianaNDelaware Street #2020Indianapolis, IN 46204-2599Re: Complaint ID Number [redacted] Dear Ms [redacted] We sincerely appreciate the Revdex.com notifying us of the complaint received in your office by our former student, [redacted] As a postsecondary educational institution committed to customer satisfaction as a core principle, we strive to afford full consideration to and promptly address any concerns with our programs, facilities or other services.Significantly, the ITT Technical Institutes have adopted an official Student Complaint/Grievance Procedure that is intended to provide a formal framework within which student complaints may be resolved At the time of enrollment, each student signs an acknowledgement indicating that the student has read and understands his or her rights and responsibilities under the Student Complaint/Grievance Procedure, and expressly understands that he or she should use that procedure if the student has a complaint.In furtherance of ensuring the effective implementation and maintenance of our approved Student Complaint/Grievance Procedure, we will contact Mr [redacted] directly to resolve the referred complaint or other problem within our established process Respectfully, [redacted] Student Relations SpecialistITT Educational Services, Inc
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I will wait until for the business to perform this action Regards, [redacted]
August 21, [redacted] Revdex.com of Central IndianaNDelaware Street #2020Indianapolis, IN 46204-2599Re: Complaint ID Number [redacted] Dear Ms [redacted] :We sincerely appreciate the Revdex.com notifying us of the complaint received in your office by our former student, [redacted] As a postsecondary educational institution committed to customer satisfaction as a core principle, we strive to afford full consideration to and promptly address any concerns with our programs, facilities or other services.Significantly, the ITT Technical Institutes have adopted an official Student Complaint/Grievance Procedure that is intended to provide a formal framework within which student complaints may be resolved At the time of enrollment, each student signs an acknowledgement indicating that the student has read and understands his or her rights and responsibilities under the Student Complaint/Grievance Procedure, and expressly understands that he or she should use that procedure if the student has a complaint.In furtherance of ensuring the effective implementation and maintenance of our approved Student Complaint/Grievance Procedure, we will contact Ms [redacted] directly to resolve the referred complaint or other problem within our established process Respectfully,Shantel H***Student Relations SpecialistITT Educational Services, Inc
December 4, [redacted] Revdex.com of Central IndianaNDelaware Street #2020Indianapolis, IN 46204-2599Re: Complaint ID Number [redacted] Dear Ms [redacted] :We sincerely appreciate the Revdex.com notifying us of the complaint received in your office by our former student, [redacted] As a postsecondary educational institution committed to customer satisfaction as a core principle, we strive to afford full consideration to and promptly address any concerns with our programs, facilities or other services.Significantly, the ITT Technical Institutes have adopted an official Student Complaint/Grievance Procedure that is intended to provide a formal framework within which student complaints may be resolved At the time of enrollment, each student signs an acknowledgement indicating that the student has read and understands his or her rights and responsibilities under theStudent Complaint/Grievance Procedure, and expressly understands that he or she should use that procedure if the student has a complaint.In furtherance of ensuring the effective implementation and maintenance of our approved Student Complaint/Grievance Procedure, we will contact Mr [redacted] directly to resolve the referred complaint or other problem within our established process Respectfully, [redacted] Student Relations SpecialistITT Educational Services, Inc
August 20, class="MsoNoSpacing" Revdex.com of Central Indiana NDelaware Street # Indianapolis, IN 46204- Re: Complaint ID Number [ [redacted] ] Dear Ms [redacted] : We sincerely appreciate the Revdex.com notifying us of the complaint received in your office by our student, [redacted] As a postsecondary educational institution committed to customer satisfaction as a core principle, we strive to afford full consideration to and promptly address any concerns with our programs, facilities or other services Significantly, the ITT Technical Institutes have adopted an official Student Complaint/Grievance Procedure that is intended to provide a formal framework within which student complaints may be resolved At the time of enrollment, each student signs an acknowledgement indicating that the student has read and understands his or her rights and responsibilities under the Student Complaint/Grievance Procedure, and expressly understands that he or she should use that procedure if the student has a complaint In furtherance of ensuring the effective implementation and maintenance of our approved Student Complaint/Grievance Procedure, we will contact Ms [redacted] directly to resolve the referred complaint or other problem within our established process Respectfully, [redacted] Student Relations Specialist ITT Educational Services
July 28, class="MsoNoSpacing" Revdex.com of Central Indiana NDelaware Street # Indianapolis, IN 46204- Re: Complaint ID Number [redacted] Dear Ms [redacted] : We sincerely appreciate the Revdex.com notifying us of the complaint received in your office by our former student, [redacted] *** As a postsecondary educational institution committed to customer satisfaction as a core principle, we strive to afford full consideration to and promptly address any concerns with our programs, facilities or other services Significantly, the ITT Technical Institutes have adopted an official Student Complaint/Grievance Procedure that is intended to provide a formal framework within which student complaints may be resolved At the time of enrollment, each student signs an acknowledgement indicating that the student has read and understands his or her rights and responsibilities under the Student Complaint/Grievance Procedure, and expressly understands that he or she should use that procedure if the student has a complaint In furtherance of ensuring the effective implementation and maintenance of our approved Student Complaint/Grievance Procedure, we will contact Mr [redacted] directly to resolve the referred complaint or other problem within our established process Respectfully, Student Relations Supervisor ITT Educational Services, Inc
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that the response would not resolve my complaint For your reference, details of the offer I reviewed appear belowI was told I would be contacted and we could resolve this issueI never was contacted and tried calling several times and have left several messages to Erway Brandt the guy who is supposed to be resolving this issue Regards, [redacted]
April 15, [redacted] Revdex.com of Central IndianaNDelaware Street #2020Indianapolis, IN 46204-2599Re:Complaint ID Number [redacted] Dear Ms [redacted] We sincerely appreciate the Revdex.com notifying us of the complaint received in your office by our student, [redacted] As a postsecondary educational institution committed to customer satisfaction as a core principle, we strive to afford full consideration to and promptly address any concerns with our programs, facilities or other services.Significantly, the ITT Technical Institutes have adopted an official Student Complaint/Grievance Procedure that is intended to provide a formal framework within which student complaints may be resolved At the time of enrollment, each student signs an acknowledgement indicating that the student has read and understands his or her rights and responsibilities under the Student Complaint/Grievance Procedure, and expressly understands that he or she should use that procedure if the student has a complaint.In furtherance of ensuring the effective implementation and maintenance of our approved Student Complaint/Grievance Procedure, we will contact Mr[redacted] directly to resolve the referred complaint or other problem within our established process Respectfully, [redacted] Student Relations SpecialistITT Educational Services, Inc
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that the response would not resolve my complaint For your reference, details of the offer I reviewed appear below.[Provide details of why you are not satisfied with this resolution.] On 03/02/2016, I (***) was contacted by Page W [redacted] (ITT-Tech HQ) to discuss what had happened Page and I left the conversation without a solution but direction on what should happen moving forward We are to coordinate with a Christy R [redacted] (PH: 260-497-or EM: clr***@itt-tech.edu) to obtain the information that we originally requested before we were verbally abused by David M*** All email correspondences are to be CC'ed to Page W [redacted] (EM: EW***@itt-tech.edu) We will update everyone once Paige and I have come to a solutionThis whole situation could have been avoided, if: 1) we had received the correct information vsbeing jockeyed around from one location to another; and 2) David M [redacted] had not forced himself on to and interrupted a conference call with an unprofessional tone and attitude to try and belittle, demean, abuse and control the conversation with the parent of [redacted] If David M***'s unprofessional attitude represents ITT-Tech's way of treating their students and parents then this issue will never be resolved but in a Civil settingIn this complaint, we have provided ITT-Tech with a solution to this problem We are awaiting Paige's responseRegards, [redacted] CC: [redacted] CC: [redacted] ***
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that the response would not resolve my complaint For your reference, details of the offer I reviewed appear below.Unfortunately I was lied to by ITT Tech and signed under extremely pretensesThis company has committed fraud and the enrollment agreement is null and voidThe degree I received from this scam is useless and any respectable employer will not accept it as they are not a reputable school and they have defrauded thousands of students as well as their own investorsI was sold a fraudulent education that has no weight in the real worldThe ITT Tech Warriors are a group of thousands of defrauded ITT Tech alumni and we are all in the same situationWe can't use our degrees because the company has tarnished its reputation by committing fraud and predatory lendingWe will not just let this go, we will fight this until they do the right thingThere is a reason why ITT/ESI's stock is down to $up from over $per share.http://www.indystar.com/story/news/education/2015/05/12/sec-files-fraud-ch...⇄ Regards, [redacted]
I attended ITT TECHNICAL INSTITUTE with Ann expected graduation date of June with an associates in nursingTheir policy is that if you fail classes, the student is released from the program with the option to appealI did appeal and I was told that I would need to submit my appeal to the chair of the nursing program ( [redacted] ) because I failed both classes by points (anything less than an is failing, I had a in both classes).She received it one week before classes were due to start over.I 100% accept the policy, but I do have a problem with being ignoredI was told that she did not like my letter and she talked about me to other students badlyI have emailed her on several times for an answer on her/Dean's decision, but she continues to ignore me and is holding me from making a decision on furthering my educationI need to know if I am still a student or do I need to apply elsewhereI believe that her ignoring me and not giving me an answer is very unprofessional
November 18, [redacted] Revdex.com of Central IndianaNDelaware Street #2020Indianapolis, IN 46204-Re: Complaint ID Number [ [redacted] Dear Ms [redacted] We sincerely appreciate the Better Business Bureau notifying us of the complaint received in your office by our graduate, [redacted] ***As a postsecondary educational institution committed to customer satisfaction as a core principle, we strive to afford full consideration to and promptly address any concerns with our programs, facilities or other servicesSignificantly, the ITT Technical Institutes have adopted an official Student Complaint/Grievance Procedure that is intended to provide a formal framework within which student complaints may be resolved At the time of enrollment, each student signs an acknowledgement indicating that the student has read and understands his or her rights and responsibilities under the Student Complaint/Grievance Procedure, and expressly understands that he or she should use that procedure if the student has a complaintIn furtherance of ensuring the effective implementation and maintenance of our approved Student Complaint/Grievance Procedure, we will contact Mr*** directly to resolve the referred complaint or other problem within our established process Respectfully, [redacted] Student Relations SpecialistITT Educational Services, Inc
July 7, class="MsoNoSpacing" Revdex.com of Central Indiana NDelaware Street # Indianapolis, IN 46204- Re: Complaint ID Number [redacted] Dear Ms [redacted] : We sincerely appreciate the Revdex.com notifying us of the complaint received in your office by our former student, [redacted] As a postsecondary educational institution committed to customer satisfaction as a core principle, we strive to afford full consideration to and promptly address any concerns with our programs, facilities or other services Significantly, the ITT Technical Institutes have adopted an official Student Complaint/Grievance Procedure that is intended to provide a formal framework within which student complaints may be resolved At the time of enrollment, each student signs an acknowledgement indicating that the student has read and understands his or her rights and responsibilities under the Student Complaint/Grievance Procedure, and expressly understands that he or she should use that procedure if the student has a complaint In furtherance of ensuring the effective implementation and maintenance of our approved Student Complaint/Grievance Procedure, we will contact Mr [redacted] directly to resolve the referred complaint or other problem within our established process Respectfully, [redacted] Student Relations Supervisor ITT Educational Services, Inc
April 15, [redacted] Revdex.com of Central IndianaNDelaware Street #2020Indianapolis, IN 46204-2599Re:Complaint ID Number [redacted] Dear Ms [redacted] :We sincerely appreciate the Revdex.com notifying us of the complaint received in your office by our former student, [redacted] ***As a postsecondary educational institution committed to customer satisfaction as a core principle, we strive to afford full consideration to and promptly address any concerns with our programs, facilities or other services.Significantly, the ITT Technical Institutes have adopted an official Student Complaint/Grievance Procedure that is intended to provide a formal framework within which student complaints may be resolved At the time of enrollment, each student signs an acknowledgement indicating that the student has read and understands his or her rights and responsibilities under the Student Complaint/Grievance Procedure, and expressly understands that he or she should use that procedure if the student has a complaint.In furtherance of ensuring the effective implementation and maintenance of our approved Student Complaint/Grievance Procedure, we will contact Mr*** directly to resolve the referred complaint or other problem within our established process Respectfully,Shantel [redacted] Student Relations SpecialistITT Educational Services, Inc
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that the response would not resolve my complaint For your reference, details of the offer I reviewed appear below.Because I have not got any help from them in any way off getting off from school The only thing that they help me was for a few months after a got off from school but they only send email to were we could applied and all the jobs required more education that what they offered Beside I have moved to vegas about two years ago and I tried to get help from the campus back here and they never help me Recently I also call the campus in Omaha asking for a transcripts of my grades and specified to them to send me one were it shows at least the name off the school and it does not show it so the jobs that ask for transcripts does not accept them because the transcripts they send are like if my self have done them in my computer and just print them Attach is the transcripts they send I am asking for refund because this education has not help me in any thing just to have a big debt on my shoulders that I can repay back Regards, [redacted]
April 15, [redacted] Revdex.com of Central IndianaNDelaware Street #2020Indianapolis, IN 46204-2599Re: Complaint ID Number [redacted] Dear Ms [redacted] :We sincerely appreciate the Revdex.com notifying us of the complaint received in your office by our former student, [redacted] ***As a postsecondary educational institution committed to customer satisfaction as a core principle, we strive to afford full consideration to and promptly address any concerns with our programs, facilities or other servicesSignificantly, the ITT Technical Institutes have adopted an official Student Complaint/Grievance Procedure that is intended to provide a formal framework within which student complaints may be resolved At the time of enrollment, each student signs an acknowledgement indicating that the student has read and understands his or her rights and responsibilities under the Student Complaint/Grievance Procedure, and expressly understands that he or she should use that procedure if the student has a complaint.In furtherance of ensuring the effective implementation and maintenance of our approved Student Complaint/Grievance Procedure, we will contact Mr [redacted] directly to resolve the referred complaint or other problem within our established process Respectfully,Shantel [redacted] Student Relations SpecialistITT Educational Services, Inc
July 15, 0pt"> [redacted] Revdex.com of Central Indiana NDelaware Street # Indianapolis, IN 46204- Re: Complaint ID Number [redacted] Dear Ms [redacted] : We sincerely appreciate the Revdex.com notifying us of the complaint received in your office by our former student, [redacted] As a postsecondary educational institution committed to customer satisfaction as a core principle, we strive to afford full consideration to and promptly address any concerns with our programs, facilities or other services Significantly, the ITT Technical Institutes have adopted an official Student Complaint/Grievance Procedure that is intended to provide a formal framework within which student complaints may be resolved At the time of enrollment, each student signs an acknowledgement indicating that the student has read and understands his or her rights and responsibilities under the Student Complaint/Grievance Procedure, and expressly understands that he or she should use that procedure if the student has a complaint In furtherance of ensuring the effective implementation and maintenance of our approved Student Complaint/Grievance Procedure, we will contact MsNation directly to resolve the referred complaint or other problem within our established process Respectfully, Jane [redacted] Student Relations Supervisor ITT Educational Services, Inc
Thank you for allowing us to respond to the complaint filed with your office by #2b2c2c">our student, [redacted] Mr [redacted] enrolled in the associate of applied science degree program in Electrical Engineering and Communications Technology (ELCT) at ITT Technical Institute-Madison, AL campus and began attending his classes in the March quarter In his complaint, Mr [redacted] alleges that grades were “falsified” in some of his courses and that some courses do not follow the ELCT program curriculum He also claimed to have raised these issues with the school’s Dean, who he alleges was not responsive to his concerns Mr [redacted] further alleges that he will be unable to secure employment as a result of the poor quality of education he claims he has received He has asked that his charges be forgiven and his loans returned to the lenders as a resolution to his complaint We were unable to substantiate that any instructors have “falsified” grades in any of Mr [redacted] ’s courses nor could we find evidence to suggest that any of Mr [redacted] ’s ELCT courses were not following the program’s curriculum Mr [redacted] raised these concerns with Dean Elizabeth B***, who was also unable to substantiate “falsified” grades or that any ELCT courses were not following the program’s curriculum We are unable, therefore to forgive his charges and return his loans to the lenders as Mr [redacted] has requested Subsequent to his complaint to the Revdex.com, however, the school began working with Mr [redacted] to address his concerns as follows: On April 24, Interim Director Teresa P [redacted] met with Mr [redacted] Mr [redacted] ’s most pressing concern expressed in this meeting was whether or not he would be able to secure employment in his field after his graduation Mr [redacted] has been unemployed for some time, and he and Director P [redacted] agreed that he would receive additional tutoring to address areas where Mr [redacted] felt there were gaps in his skill levels Instructor Donald W [redacted] agreed to provide tutoring, and school staff members have met with Mr [redacted] weekly to review his tutoring progress Director P [redacted] also set up an appointment with the Director of Career Services (DOCS) Terrence [redacted] to see if there were any opportunities currently available for Mr [redacted] to submit applications, but Mr [redacted] did not keep the appointment Previously, DOCS [redacted] met with Mr [redacted] on March 14, to discuss potential opportunities in Mr [redacted] 's field of study, and in that meeting, Mr [redacted] provided a copy of his resume, which he and DOCS [redacted] reviewed and revised DOCS [redacted] requested an electronic copy of the resume to submit to several prospective employers that he and Mr [redacted] had identified in the meeting Mr [redacted] did not forward the electronic copy of his resume as requested, which delayed the progress of his job search Mr [redacted] then met with DOCS [redacted] again on May 2, and received five job leads DOCS [redacted] also submitted Mr [redacted] ’s resume to two companies as a result of this meeting DOCS [redacted] and Mr [redacted] have continued to meet weekly to discuss the progress of Mr [redacted] ’s job search with the most recent meeting taking place on May 21, Mr [redacted] is scheduled to interview with a company called Cinram for a Plant Engineering position on May 27, The Student Relations Department received an email from Mr [redacted] on May 13, in which he expressed his intention to discontinue his enrollment at the Madison, AL school The email, which also contained several instances of profanity, advised us that in spite of our efforts to assist him, Mr [redacted] was still dissatisfied with the quality of education he has received from our institution and that he would be returning to work in his former career field As this email was delivered prior to Mr [redacted] ’s impending interview, we contacted the school on May 22, and confirmed that Mr [redacted] is still actively enrolled and receiving job search assistance from the Career Services Department Thank you again for the opportunity to address Mr [redacted] ’s concerns Please contact us if you have any questions or need additional information Respectfully, Jane [redacted] Student Relations Supervisor ITT Educational Services, Inc
We sincerely appreciate the Revdex.com notifying us of the complaint received in your office by our prospective student, [redacted] As a postsecondary educational institution committed to customer satisfaction as a core principle, we strive to afford full consideration to and promptly address any concerns with our programs, facilities or other services Significantly, the ITT Technical Institutes have adopted an official Student Complaint/Grievance Procedure that is intended to provide a formal framework within which student complaints may be resolved At the time of enrollment, each student signs an acknowledgement indicating that the student has read and understands his or her rights and responsibilities under the Student Complaint/Grievance Procedure, and expressly understands that he or she should use that procedure if the student has a complaint In furtherance of ensuring the effective implementation and maintenance of our approved Student Complaint/Grievance Procedure, we will contact Mr [redacted] directly to resolve the referred complaint or other problem within our established process Respectfully, [redacted] Student Relations Supervisor ITT Educational Services, Inc NMeridian Street Carmel, IN 46032- Phone: (317) 706- Fax: (317) 706- [redacted] @itt-tech.edu
October 6, [redacted] Revdex.com of Central IndianaNDelaware Street #2020Indianapolis, IN 46204-2599Re:Complaint ID Number [redacted] Dear [redacted] We sincerely appreciate the Revdex.com notifying us of the complaint received in your office by our graduate, [redacted] As a postsecondary educational institution committed to customer satisfaction as a core principle, we strive to afford full consideration to and promptly address any concerns with our programs, facilities or other servicesSignificantly, the ITT Technical Institutes have adopted an official Student Complaint/Grievance Procedure that is intended to provide a formal framework within which student complaints may be resolved At the time of enrollment, each student signs an acknowledgement indicating that the student has read and understands his or her rights and responsibilities under the Student Complaint/Grievance Procedure, and expressly understands that he or she should use that procedure if the student has a complaint.In furtherance of ensuring the effective implementation and maintenance of our approved Student Complaint/Grievance Procedure, we will contact Ms [redacted] directly to resolve the referred complaint or other problem within our established process Respectfully,Shantel H***Student Relations SpecialistITT Educational Services, Inc
January 23, [redacted] Revdex.com of Central IndianaNDelaware Street #2020Indianapolis, IN 46204-2599Re: Complaint ID Number [redacted] Dear Ms [redacted] We sincerely appreciate the Revdex.com notifying us of the complaint received in your office by our former student, [redacted] As a postsecondary educational institution committed to customer satisfaction as a core principle, we strive to afford full consideration to and promptly address any concerns with our programs, facilities or other services.Significantly, the ITT Technical Institutes have adopted an official Student Complaint/Grievance Procedure that is intended to provide a formal framework within which student complaints may be resolved At the time of enrollment, each student signs an acknowledgement indicating that the student has read and understands his or her rights and responsibilities under the Student Complaint/Grievance Procedure, and expressly understands that he or she should use that procedure if the student has a complaint.In furtherance of ensuring the effective implementation and maintenance of our approved Student Complaint/Grievance Procedure, we will contact Mr [redacted] directly to resolve the referred complaint or other problem within our established process Respectfully, [redacted] Student Relations SpecialistITT Educational Services, Inc
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I will wait until for the business to perform this action Regards, [redacted]
August 21, [redacted] Revdex.com of Central IndianaNDelaware Street #2020Indianapolis, IN 46204-2599Re: Complaint ID Number [redacted] Dear Ms [redacted] :We sincerely appreciate the Revdex.com notifying us of the complaint received in your office by our former student, [redacted] As a postsecondary educational institution committed to customer satisfaction as a core principle, we strive to afford full consideration to and promptly address any concerns with our programs, facilities or other services.Significantly, the ITT Technical Institutes have adopted an official Student Complaint/Grievance Procedure that is intended to provide a formal framework within which student complaints may be resolved At the time of enrollment, each student signs an acknowledgement indicating that the student has read and understands his or her rights and responsibilities under the Student Complaint/Grievance Procedure, and expressly understands that he or she should use that procedure if the student has a complaint.In furtherance of ensuring the effective implementation and maintenance of our approved Student Complaint/Grievance Procedure, we will contact Ms [redacted] directly to resolve the referred complaint or other problem within our established process Respectfully,Shantel H***Student Relations SpecialistITT Educational Services, Inc
December 4, [redacted] Revdex.com of Central IndianaNDelaware Street #2020Indianapolis, IN 46204-2599Re: Complaint ID Number [redacted] Dear Ms [redacted] :We sincerely appreciate the Revdex.com notifying us of the complaint received in your office by our former student, [redacted] As a postsecondary educational institution committed to customer satisfaction as a core principle, we strive to afford full consideration to and promptly address any concerns with our programs, facilities or other services.Significantly, the ITT Technical Institutes have adopted an official Student Complaint/Grievance Procedure that is intended to provide a formal framework within which student complaints may be resolved At the time of enrollment, each student signs an acknowledgement indicating that the student has read and understands his or her rights and responsibilities under theStudent Complaint/Grievance Procedure, and expressly understands that he or she should use that procedure if the student has a complaint.In furtherance of ensuring the effective implementation and maintenance of our approved Student Complaint/Grievance Procedure, we will contact Mr [redacted] directly to resolve the referred complaint or other problem within our established process Respectfully, [redacted] Student Relations SpecialistITT Educational Services, Inc
August 20, class="MsoNoSpacing" Revdex.com of Central Indiana NDelaware Street # Indianapolis, IN 46204- Re: Complaint ID Number [ [redacted] ] Dear Ms [redacted] : We sincerely appreciate the Revdex.com notifying us of the complaint received in your office by our student, [redacted] As a postsecondary educational institution committed to customer satisfaction as a core principle, we strive to afford full consideration to and promptly address any concerns with our programs, facilities or other services Significantly, the ITT Technical Institutes have adopted an official Student Complaint/Grievance Procedure that is intended to provide a formal framework within which student complaints may be resolved At the time of enrollment, each student signs an acknowledgement indicating that the student has read and understands his or her rights and responsibilities under the Student Complaint/Grievance Procedure, and expressly understands that he or she should use that procedure if the student has a complaint In furtherance of ensuring the effective implementation and maintenance of our approved Student Complaint/Grievance Procedure, we will contact Ms [redacted] directly to resolve the referred complaint or other problem within our established process Respectfully, [redacted] Student Relations Specialist ITT Educational Services
July 28, class="MsoNoSpacing" Revdex.com of Central Indiana NDelaware Street # Indianapolis, IN 46204- Re: Complaint ID Number [redacted] Dear Ms [redacted] : We sincerely appreciate the Revdex.com notifying us of the complaint received in your office by our former student, [redacted] *** As a postsecondary educational institution committed to customer satisfaction as a core principle, we strive to afford full consideration to and promptly address any concerns with our programs, facilities or other services Significantly, the ITT Technical Institutes have adopted an official Student Complaint/Grievance Procedure that is intended to provide a formal framework within which student complaints may be resolved At the time of enrollment, each student signs an acknowledgement indicating that the student has read and understands his or her rights and responsibilities under the Student Complaint/Grievance Procedure, and expressly understands that he or she should use that procedure if the student has a complaint In furtherance of ensuring the effective implementation and maintenance of our approved Student Complaint/Grievance Procedure, we will contact Mr [redacted] directly to resolve the referred complaint or other problem within our established process Respectfully, Student Relations Supervisor ITT Educational Services, Inc