I have been Insured with United Equitable Insurance since 12/09/and the policy was taken by [redacted] Insurance Agency I never had any issues, until I recently was involved in a hit and runI filed a claim through my insurance company I was told days after a claim was filed that my policy is being rescinded for not providing accurate information They said once I submitted my claim they then ran my MVR and I did not provide the agency ( [redacted] Insurance) with the information that was found However, when I signed up for my policy they did not ask me any of those questions, nor did I sign anything stating there information they had was correct So currently my car is sitting in a auto yard where the insurance company told me to have it towedOnly to find out that I will not be covered I think this is a totally unfair practice and how was I to know they needed any of that information if it was never asked When I spoke with [redacted] Insurance they were
I filed a claim with United Equitable Insurance because my car got damaged due to hitting a pothole February 2, Since then they reviewed my claim, and asked me about driving for [redacted] because of the sticker I had on my windshieldI explained to them I signed up for [redacted] in 2016, but I never used the serviceI emailed my [redacted] Log and deactivation letter to my claim coordinator Ashley S [redacted] in March to prove so upon her requestAfter not getting a response from United for weeks, I contacted my insurance agent, [redacted] Insurance, which whom informed me that my claim was deniedSince March I have been trying to contact my coordinator and adjuster over at United Equitable via phone calls and email, and I have yet to get a responseThey still have my car, and are canceling my insuranceThey also allowed me to renew my insurance before they informed me it would be canceled
I have a claim filed with this company from an accident involving one of their insured United Equitable has not returned any of my phone calls I have repeatedly left voice mail messages on an extension that says they will call me back w/in hrs I have never received a call back I have been hung up on and consistently transferred to the never ending hold I have waited on hold for 10, 15,and minutes without anyone answering I have left messages while on hold, to never be called back The accident was on 7/7/and I was finally able to talk to someone on 8/23/after attempts today alone Everyone has been extremely rude and unhelpful I was told today I was missing a "form" and their insured also had not submitted a "form" I asked why nobody contacted me to tell me I was missing a "form" and the response was we sent it to you I requested that the missing "form" be resent so that I can get it completed I then asked again to speak to a manager and wa
I have an insurance policy through [redacted] Insurance that has the name United Equitable Insurance Company on my insurance card I have been paying my insurance on time each month, but when I had an accident [redacted] does not want to pay for it I am covered, but they are stating that I did not tell them I live in the home with my parents This was never asked and my parents have their own insurance that I have tried to provide to [redacted] I looked up the insurance claim policy in Illinois and it is illegal what they are doing They cannot deny or shorten my claim amount based on this and that is what they are doing Commingling is illegal and they are supposed to pay my claim and then they can try to bill for anything else I have been cooperative, but I need my vehicle repaired because it affects the front light and taillight and I keep getting tickets that the insurance company needs to pay
July 21st I was rear ended by their insuredThere was never a question of fault, as the insure was also issued a ticket for the accident I have called three times every week to get an update on the status of my claimEvery time I call I get lies about them not receiving statement my paperworkI sent this paperwork three times, twice in the fax and a third time into the email of Robert A [redacted] a customer service agent in the claims departmentI have asked the agent today which is now August 28th for the contact information of their managerHer name is precious and she will not give me the information to the manager and also will not allow me to speak with one eitherIt has been over a month and nothing has been done and I'm stuck without any transportationEveryone is extremely rude and nonchalantI want real answers about the status of my claim and for them to stop lying about waiting for paperwork that I sent timesI want my vehicle to be fixed the way it was before
My car was rear-ended by another car while my car was parked and at rest on Jefferson Street, Naperville, IL.This happened on September 19, at 6:p.mCSTThe driver of the car - Ms [redacted] - that rear-ended me was insured by United Equitable Insurance Co(UEI)The driver accepted negligence and fault on her part and gave me her insurance detailsUpon calling UEI, a claim was opened (# [redacted] and I received letter dated 9/21/from UEI confirming the sameAfter multiple calls to followup on the case I was finally able to get UEI to give me the name of the body shop where I could get an estimate for the damages on my carAfter a lapse of several weeks, I received a letter dated 11/15/stating that UEI would cover only half the damage and that I was at fault for "backing up my car while the insured was pulling forward"This is completely untrue and I tried calling several times to resolve this with UEIThey never returned my calls and I have no opti
Was pulled over on Interstate northbound when there insurer struck another vehicle which almost killed the Northfield police officer and struck my BMW 750i on March 1st around 12amTheir insurer was faulted by Illinois State Trooper and was cited twice and given a mandatory court dateFiling claims with both insurers at the time not fully aware who was at [redacted] insurance made me aware of majority fault by the accident and fully explained why they denied my claim and offered to help in anyway to prove who was at fault and help me get my vehicle fixedI was never able to speak to anyone at United Equitable, always a voicemailSo I ended up filing a vrievance with Illinois department of insurance It seemed as though once I filed that, everything just went south even moreI was finally able to speak with MrAntonio [redacted] at United Equitable and his first words weren't greetings just "did you file a grievance against us with IDinsurance?" And my response was "
I am insured by this company and twice my vehicle has been hit by another party and both times they claim they are not getting papers that are faxed over to them and they are not going after the other party who is at faultThey said I can not be granted a refund because it is not they're problemI have full coverage and everytime they are telling me they can't helpThey have let fees be collected because of not answering or going to get my car when I askedThis place is horrible horrible horrible!!! It needs to be shut down
This company I would not recommend to anyone They have had my car over a month now a has yet to tell me anything They have never once returned any of my callsI have always initiated calls to this company This will be the first of many reviews I will write about United Equitable to ensure this doesn't happen again to anyone I will never ever tell anyone to use this insurance company Run far away if anyone tells you this is a good insurance to go with Since the beginning of March I have yet to receive a call When I call I always get they are waiting on it to be approved Since your customer service is the worst I have ever seen in the history of me dealing with insurance companies I would think that this company would at least try to work on their customer service going forward but looking at all the past reviews I doubt if they will
On April 23rd I was in a accidentThe insurance company United Equitable Insurance said my car is a total lossMy car is at [redacted] Auto body and they said someone from United Equitable was out to look at my car in May of Today is June 22, and I still haven't got a call about my carI was mailed papers from United Equitable and I completed all papers and mailed back to them Weeks later I called back to United Equitable and they said they never received the papers backI went to United Equitable office in Skokie IL and completed all paper work in personAfter two weeks I called every other day and I was told my file is still under reviewAfter another weeks I was told my claim was denied because I didn't answer the questions honestlyI told them I did answer all question honestlyI opened my insurance policy with [redacted] Insurance and pay them every month my paymentI called *** insurance and explain to them what United Equitable told meThe same paper I c
Was in an accident on 6/25/18, filed a claim with United Equitable Insurance Company (UEI) on 7/6/after receiving a letter of denial from the other drivers insurance due to lapse of coverageTook my vehicle to an auto body shop in Waukegan for an estimate, and was later emailed paperwork which I promptly faxedOn 7/16/followed up with UEI in which a customer service representative ( [redacted] stated the adjuster deemed my vehicle a total loss, and would be notified soon of the valueI continued to follow up with UEI 2-times a week for the next weeks asking for the status of my claim as well as attempting to talk to the adjuster, in which the [redacted] would tell me deemed a total loss they are waiting for the value, and there is no adjuster available left voicemailOn 8/3/I called again for an update and for the adjuster as well as a supervisor, I was told still pending value, still no adjuster, and no supervisor available left voicemailBefore ending the call the [redacted] claimed I h
United Equitable Insurance, Co out of Skokie Illinois needs be shut down!!! On July 3rd, 2019 I was rear ended at a stoplight by Benjamin [redacted] who was on his tablet and insured through United Equitable Insurance, co. I was compliant and submitted all of the proper information to United Equitable per their request. I even took the time OUT OF MY DAY to get an estimate at their preferred vendor, [redacted] in Franklin Park, Il. My insurance company, [redacted] called UEI a month ago and UEI informed [redacted] that their client is not being compliant and after 90 days UEI will make a liability decision based on evidence. Which is ridiculous considering they have a LEGAL DOCUMENT from the Melrose Park Police department saying Benjamin [redacted] was at fault and on his tablet at the time he rear-ended me!!!!! On October 4th, 2019 I called UEI and spoke to Jasmine. I gave her the claim number that I was supplied with by UEI # [redacted] 3 and she stated that on October 1st they mailed me a letter denying any liability(which I never received)because THEIR CLIENT IS BEING NON-COMPLIANT. Not returning phone calls or hasn't given any statement. Which is absurd, considering their client had to call and give a statement to start the claim. HOW IS IT MY PROBLEM THAT THEIR CLIENT IS BEING NON-COMPLIANT???!!!! I then spoke to Ashley [redacted] at UEI and she stated the same thing. Their policy is that if their client doesn't respond within 90 days of the accident they deny liability!! They lie!! They told my insurance company something different !! How is this legal?!!!!!!! They don't need their statement when there is a statement from the police and their client on the report!!!! HE REAR ENDED ME at a stoplight while he was on his tablet!!!!! UEI IS FRAUDLENT AND THEIR POLICY IS UNETHICAL AND UNHEARD OF. THEY NEED TO BE SHUT DOWN ASAP!!!!!!
An insured of United Equitable damaged my vehicle on February 8, Their insured has been uncooperative with the claim since then and it is now, three months later, that the company has informed me that the claim will be suspended because of lack of cooperation from their insured personThe company has refused to pay damages to my vehicle and suggested that, if I wanted to fix my vehicle, to file a claim under my insuranceHowever, this will appear on my record, and because I was not at fault, I am not willing to do thatI am hoping that the Revdex.com can help me with this issue, so that the insurance company pays me for the damages their client has made to my property, as they have yielded uncooperative
March 20, 2016, my *** *** was rear ended my an insured motorist of United Equitable Insurance CompanyUnited Equitable has yet to repair my vehicle, as well as, keep me informed with any updatesAt this time I am requesting that the Revdex.com step in, inform me of my rights and possibly help me proceed in this matterThank you in advance for your quick response in this case
My car was in a hit in runI called my insurance company to file a claimThey sent out all the paper work, I filled out everything in sent it backAfter two weeks of them ignore my calls in not returning my calls or email they tell me they can't fix my car in they drop my policy cause I once used my car to do *** in the beginning of the year
I was involved in an accident on 02/05/where the insured hit my car from behindThe Claim # is *** I completed the claim statement sent to me, and the *** *** *** and reported the accident to the *** *** ***I had the car inspected on 04/02/at one of their designated inspection sitesI was initially told that the insured has not responded to themIf the insured does not respond within days to contact them and we can proceed to the next stepThe days is up and I have called them several times with no successEach time I am transferred to a Ashley S*** whose e-mail says that all calls will be returned within 24-hoursI have yet to here from MsS***
12/13/United Equitable Ins Co is the worst insurance coto get a Claim resolved due to a person named *** ***, who failed to accept responsibility involved in a rear end bumper collisionThe WORST INSCOto deal with to get a claim resolved
This company I would not recommend to anyone They have had my car over a month now a has yet to tell me anything They have never once returned any of my callsI have always initiated calls to this company This will be the first of many reviews I will write about United Equitable to ensure this doesn't happen again to anyone I will never ever tell anyone to use this insurance company Run far away if anyone tells you this is a good insurance to go with Since the beginning of March I have yet to receive a call When I call I always get they are waiting on it to be approved Since your customer service is the worst I have ever seen in the history of me dealing with insurance companies I would think that this company would at least try to work on their customer service going forward but looking at all the past reviews I doubt if they will
The Insurance company issued me a check for damages made to my carI cashed the check at a currency exchangeA week or so later I was contacted by the currency exchange that the check I cashed was a bad check and it needs to referred back to the makerI have constantly tried to get in touch with the insurance company to find out what went wrong with the checkMeanwhile the check went into collections so now the currency exchange is holding me responsible for the check and its full amountThe currency exchange have also made many attempts to get in touch with the insurance company and still no response or call backs about the situationI want to get this matter resolved so that it wont effect my credit
This company has horrible customer service in their claims/total loss departmentThe employees never answer their phones and are holding out on paying out my claim for a total lossI have been calling for weeks with no responseDozens of voicemails left
I have been Insured with United Equitable Insurance since 12/09/and the policy was taken by [redacted] Insurance Agency I never had any issues, until I recently was involved in a hit and runI filed a claim through my insurance company I was told days after a claim was filed that my policy is being rescinded for not providing accurate information They said once I submitted my claim they then ran my MVR and I did not provide the agency ( [redacted] Insurance) with the information that was found However, when I signed up for my policy they did not ask me any of those questions, nor did I sign anything stating there information they had was correct So currently my car is sitting in a auto yard where the insurance company told me to have it towedOnly to find out that I will not be covered I think this is a totally unfair practice and how was I to know they needed any of that information if it was never asked When I spoke with [redacted] Insurance they were
I filed a claim with United Equitable Insurance because my car got damaged due to hitting a pothole February 2, Since then they reviewed my claim, and asked me about driving for [redacted] because of the sticker I had on my windshieldI explained to them I signed up for [redacted] in 2016, but I never used the serviceI emailed my [redacted] Log and deactivation letter to my claim coordinator Ashley S [redacted] in March to prove so upon her requestAfter not getting a response from United for weeks, I contacted my insurance agent, [redacted] Insurance, which whom informed me that my claim was deniedSince March I have been trying to contact my coordinator and adjuster over at United Equitable via phone calls and email, and I have yet to get a responseThey still have my car, and are canceling my insuranceThey also allowed me to renew my insurance before they informed me it would be canceled
I have a claim filed with this company from an accident involving one of their insured United Equitable has not returned any of my phone calls I have repeatedly left voice mail messages on an extension that says they will call me back w/in hrs I have never received a call back I have been hung up on and consistently transferred to the never ending hold I have waited on hold for 10, 15,and minutes without anyone answering I have left messages while on hold, to never be called back The accident was on 7/7/and I was finally able to talk to someone on 8/23/after attempts today alone Everyone has been extremely rude and unhelpful I was told today I was missing a "form" and their insured also had not submitted a "form" I asked why nobody contacted me to tell me I was missing a "form" and the response was we sent it to you I requested that the missing "form" be resent so that I can get it completed I then asked again to speak to a manager and wa
I have an insurance policy through [redacted] Insurance that has the name United Equitable Insurance Company on my insurance card I have been paying my insurance on time each month, but when I had an accident [redacted] does not want to pay for it I am covered, but they are stating that I did not tell them I live in the home with my parents This was never asked and my parents have their own insurance that I have tried to provide to [redacted] I looked up the insurance claim policy in Illinois and it is illegal what they are doing They cannot deny or shorten my claim amount based on this and that is what they are doing Commingling is illegal and they are supposed to pay my claim and then they can try to bill for anything else I have been cooperative, but I need my vehicle repaired because it affects the front light and taillight and I keep getting tickets that the insurance company needs to pay
July 21st I was rear ended by their insuredThere was never a question of fault, as the insure was also issued a ticket for the accident I have called three times every week to get an update on the status of my claimEvery time I call I get lies about them not receiving statement my paperworkI sent this paperwork three times, twice in the fax and a third time into the email of Robert A [redacted] a customer service agent in the claims departmentI have asked the agent today which is now August 28th for the contact information of their managerHer name is precious and she will not give me the information to the manager and also will not allow me to speak with one eitherIt has been over a month and nothing has been done and I'm stuck without any transportationEveryone is extremely rude and nonchalantI want real answers about the status of my claim and for them to stop lying about waiting for paperwork that I sent timesI want my vehicle to be fixed the way it was before
My car was rear-ended by another car while my car was parked and at rest on Jefferson Street, Naperville, IL.This happened on September 19, at 6:p.mCSTThe driver of the car - Ms [redacted] - that rear-ended me was insured by United Equitable Insurance Co(UEI)The driver accepted negligence and fault on her part and gave me her insurance detailsUpon calling UEI, a claim was opened (# [redacted] and I received letter dated 9/21/from UEI confirming the sameAfter multiple calls to followup on the case I was finally able to get UEI to give me the name of the body shop where I could get an estimate for the damages on my carAfter a lapse of several weeks, I received a letter dated 11/15/stating that UEI would cover only half the damage and that I was at fault for "backing up my car while the insured was pulling forward"This is completely untrue and I tried calling several times to resolve this with UEIThey never returned my calls and I have no opti
Was pulled over on Interstate northbound when there insurer struck another vehicle which almost killed the Northfield police officer and struck my BMW 750i on March 1st around 12amTheir insurer was faulted by Illinois State Trooper and was cited twice and given a mandatory court dateFiling claims with both insurers at the time not fully aware who was at [redacted] insurance made me aware of majority fault by the accident and fully explained why they denied my claim and offered to help in anyway to prove who was at fault and help me get my vehicle fixedI was never able to speak to anyone at United Equitable, always a voicemailSo I ended up filing a vrievance with Illinois department of insurance It seemed as though once I filed that, everything just went south even moreI was finally able to speak with MrAntonio [redacted] at United Equitable and his first words weren't greetings just "did you file a grievance against us with IDinsurance?" And my response was "
I am insured by this company and twice my vehicle has been hit by another party and both times they claim they are not getting papers that are faxed over to them and they are not going after the other party who is at faultThey said I can not be granted a refund because it is not they're problemI have full coverage and everytime they are telling me they can't helpThey have let fees be collected because of not answering or going to get my car when I askedThis place is horrible horrible horrible!!! It needs to be shut down
This company I would not recommend to anyone They have had my car over a month now a has yet to tell me anything They have never once returned any of my callsI have always initiated calls to this company This will be the first of many reviews I will write about United Equitable to ensure this doesn't happen again to anyone I will never ever tell anyone to use this insurance company Run far away if anyone tells you this is a good insurance to go with Since the beginning of March I have yet to receive a call When I call I always get they are waiting on it to be approved Since your customer service is the worst I have ever seen in the history of me dealing with insurance companies I would think that this company would at least try to work on their customer service going forward but looking at all the past reviews I doubt if they will
On April 23rd I was in a accidentThe insurance company United Equitable Insurance said my car is a total lossMy car is at [redacted] Auto body and they said someone from United Equitable was out to look at my car in May of Today is June 22, and I still haven't got a call about my carI was mailed papers from United Equitable and I completed all papers and mailed back to them Weeks later I called back to United Equitable and they said they never received the papers backI went to United Equitable office in Skokie IL and completed all paper work in personAfter two weeks I called every other day and I was told my file is still under reviewAfter another weeks I was told my claim was denied because I didn't answer the questions honestlyI told them I did answer all question honestlyI opened my insurance policy with [redacted] Insurance and pay them every month my paymentI called *** insurance and explain to them what United Equitable told meThe same paper I c
Was in an accident on 6/25/18, filed a claim with United Equitable Insurance Company (UEI) on 7/6/after receiving a letter of denial from the other drivers insurance due to lapse of coverageTook my vehicle to an auto body shop in Waukegan for an estimate, and was later emailed paperwork which I promptly faxedOn 7/16/followed up with UEI in which a customer service representative ( [redacted] stated the adjuster deemed my vehicle a total loss, and would be notified soon of the valueI continued to follow up with UEI 2-times a week for the next weeks asking for the status of my claim as well as attempting to talk to the adjuster, in which the [redacted] would tell me deemed a total loss they are waiting for the value, and there is no adjuster available left voicemailOn 8/3/I called again for an update and for the adjuster as well as a supervisor, I was told still pending value, still no adjuster, and no supervisor available left voicemailBefore ending the call the [redacted] claimed I h
United Equitable Insurance, Co out of Skokie Illinois needs be shut down!!! On July 3rd, 2019 I was rear ended at a stoplight by Benjamin [redacted] who was on his tablet and insured through United Equitable Insurance, co. I was compliant and submitted all of the proper information to United Equitable per their request. I even took the time OUT OF MY DAY to get an estimate at their preferred vendor, [redacted] in Franklin Park, Il. My insurance company, [redacted] called UEI a month ago and UEI informed [redacted] that their client is not being compliant and after 90 days UEI will make a liability decision based on evidence. Which is ridiculous considering they have a LEGAL DOCUMENT from the Melrose Park Police department saying Benjamin [redacted] was at fault and on his tablet at the time he rear-ended me!!!!! On October 4th, 2019 I called UEI and spoke to Jasmine. I gave her the claim number that I was supplied with by UEI # [redacted] 3 and she stated that on October 1st they mailed me a letter denying any liability(which I never received)because THEIR CLIENT IS BEING NON-COMPLIANT. Not returning phone calls or hasn't given any statement. Which is absurd, considering their client had to call and give a statement to start the claim. HOW IS IT MY PROBLEM THAT THEIR CLIENT IS BEING NON-COMPLIANT???!!!! I then spoke to Ashley [redacted] at UEI and she stated the same thing. Their policy is that if their client doesn't respond within 90 days of the accident they deny liability!! They lie!! They told my insurance company something different !! How is this legal?!!!!!!! They don't need their statement when there is a statement from the police and their client on the report!!!! HE REAR ENDED ME at a stoplight while he was on his tablet!!!!! UEI IS FRAUDLENT AND THEIR POLICY IS UNETHICAL AND UNHEARD OF. THEY NEED TO BE SHUT DOWN ASAP!!!!!!
An insured of United Equitable damaged my vehicle on February 8, Their insured has been uncooperative with the claim since then and it is now, three months later, that the company has informed me that the claim will be suspended because of lack of cooperation from their insured personThe company has refused to pay damages to my vehicle and suggested that, if I wanted to fix my vehicle, to file a claim under my insuranceHowever, this will appear on my record, and because I was not at fault, I am not willing to do thatI am hoping that the Revdex.com can help me with this issue, so that the insurance company pays me for the damages their client has made to my property, as they have yielded uncooperative
March 20, 2016, my *** *** was rear ended my an insured motorist of United Equitable Insurance CompanyUnited Equitable has yet to repair my vehicle, as well as, keep me informed with any updatesAt this time I am requesting that the Revdex.com step in, inform me of my rights and possibly help me proceed in this matterThank you in advance for your quick response in this case
My car was in a hit in runI called my insurance company to file a claimThey sent out all the paper work, I filled out everything in sent it backAfter two weeks of them ignore my calls in not returning my calls or email they tell me they can't fix my car in they drop my policy cause I once used my car to do *** in the beginning of the year
I was involved in an accident on 02/05/where the insured hit my car from behindThe Claim # is *** I completed the claim statement sent to me, and the *** *** *** and reported the accident to the *** *** ***I had the car inspected on 04/02/at one of their designated inspection sitesI was initially told that the insured has not responded to themIf the insured does not respond within days to contact them and we can proceed to the next stepThe days is up and I have called them several times with no successEach time I am transferred to a Ashley S*** whose e-mail says that all calls will be returned within 24-hoursI have yet to here from MsS***
12/13/United Equitable Ins Co is the worst insurance coto get a Claim resolved due to a person named *** ***, who failed to accept responsibility involved in a rear end bumper collisionThe WORST INSCOto deal with to get a claim resolved
This company I would not recommend to anyone They have had my car over a month now a has yet to tell me anything They have never once returned any of my callsI have always initiated calls to this company This will be the first of many reviews I will write about United Equitable to ensure this doesn't happen again to anyone I will never ever tell anyone to use this insurance company Run far away if anyone tells you this is a good insurance to go with Since the beginning of March I have yet to receive a call When I call I always get they are waiting on it to be approved Since your customer service is the worst I have ever seen in the history of me dealing with insurance companies I would think that this company would at least try to work on their customer service going forward but looking at all the past reviews I doubt if they will
The Insurance company issued me a check for damages made to my carI cashed the check at a currency exchangeA week or so later I was contacted by the currency exchange that the check I cashed was a bad check and it needs to referred back to the makerI have constantly tried to get in touch with the insurance company to find out what went wrong with the checkMeanwhile the check went into collections so now the currency exchange is holding me responsible for the check and its full amountThe currency exchange have also made many attempts to get in touch with the insurance company and still no response or call backs about the situationI want to get this matter resolved so that it wont effect my credit
This company has horrible customer service in their claims/total loss departmentThe employees never answer their phones and are holding out on paying out my claim for a total lossI have been calling for weeks with no responseDozens of voicemails left