Chemainus Mini Storage & Services

I was involved in a car accident 8/03/at 12:amThe other driver was issued multiple tickets for running a stop sign and excessive speedingA police report was filed on the scene of the accidentMy car was terribly damaged and wasn't drivableI am currently insured by United EquitableThey have refused my insurance claim, stating that I currently drive for *** I have record "While Used as Public Livery Policy" that I have not driven for *** since 6/22/Those letters have been sent to my insurance company direct from *** In the process of trying to have my insurance claim accepted, I have received the absolute worst customer service of my entire life by agents at United EquitableThe Claims Manager, Ron C*** yelled at me profusely and then hung up the phone He was unable and unwilling to give me clear answers to any of my questionsHe also told another manager, Laura R*** of *** *** *** ***  to not cooperate with meMy car has been sitting

After my vehicle being hit on 6/29/I placed over a dozen calls to my assigned adjuster Ray *** who never returned a callOn August 25th at 5:pm Ray *** did call leaving me a message that I was found not at faultI spoke at length with him as to why I had to wait for a simple phone call during a time I was very scared not knowing how this process worked.Ray said he never got one message from me which I do not believeI asked him to put a letter in the mail stating that I was not at fault which he said he would do it has been another month with no response by phone,email nothing,and he said I have to pay for my deductible when I am not at fault I should not have to payIt is bad enough that the repair estimate states they are going to fix my car with "crashed auto parts"I called one more time today to try again,and Robert the operator said he could help me after I asked him who ran the company trying to just get the help,and answersRobert said he was the ope

I HAD A PENDING CLAIM WITH MY INSURANCE COMPANY I SLID ON ICE AND HIT A POLE IN MY ALLEYTHEY WANT TO DENY MY CLAIM BECAUSE I DIDN'T FILE A *** REPORTMY CAR WAS STILL DRIVEABLE AND I HAD TO GO TO WORKTHE WORST PART IS THAT THEY NEVER CONTACTED ME TO TELL ME THAT THEY WEREN'T GOING TO PROCESS MY CLAIMI'VE BEEN CALLING THEM NUMEROUS TIMES WHEN I GET THE OPPORTUNITY AND EVERY TIME I FINALLY GET THROUGH TO SOMEONE, I GET TRANSFERRED TO THE MANAGERS VOICE MAIL BOXI LEAVE MESSAGES AND SHE DOESN'T RETURN MY CALLSHER NAME IS ASHLEY *** THE LAST MESSAGE I LEFT STATED THAT I WAS GOING TO SEEK ACTION FOR BEING IGNORED BY MY INSURANCE COMPANY AND CONTACT THE Revdex.comTHEY SHOULD NOT BE RUNNING A BUSINESS IF ALL THEY CAN DO IS TAKE YOUR MONEY AND THEN IGNORE THE CUSTOMER ONCE THEY ACTUALLY HAVE TO DO SOMETHING FOR THEIR 'SERVICES'MY PROBLEM IS, I'M BEING DENIED ON MY CLAIM FOR REPAIRS ON A COMPREHENSIVE ACCIDENT AND I'VE BEEN WAITING FOR WORD FROM MY INSURANCE C

I was in an accident on Aug.23, , and have made several contacts( Aug23,25,26,28,30, and Sept6,8,11) concerning the repairs and coverage for my vehicle considering it is my only means of transportation to and from workI discovered on Friday, Sept15, that my claim was denied due to the fact I was coming from work and my job should have had me under commercial insuranceThe representative misunderstood the importance of needing my vehicle to work ( transpiration), and I am not pleased with the customer service and the inconvenience this process has causedUnited Auto Insurance Logo is " We've got you covered Chicago" and since my accident I have came out of my pocket roughly $or more for rental cars, I have been misled concerning their policy, the status of my vehicle, and have not been valued as a loyal guestNow I have days to move my vehicle (which is not drivable) of the property of the body shop because and the insurance that I have been faithful to(UA

I am insured by this company and twice my vehicle has been hit by another party and both times they claim they are not getting papers that are faxed over to them and they are not going after the other party who is at faultThey said I can not be granted a refund because it is not they're problemI have full coverage and everytime they are telling me they can't helpThey have let fees be collected because of not answering or going to get my car when I askedThis place is horrible horrible horrible!!! It needs to be shut down

I filed a claim months ago and my car was considered totaled They still haven't got back to me or paid Horrible Company

I need to know why they told me that they can't pay for my car because the guy that had insurance with them that hit me, filed police report and there paperwork but after weeks they tell me I'm denied because the guy misrepresented himself and that's why they can't fix my car really? This guy was a *** driverI need answers!!!

I have a claim filed with this company from an accident involving one of their insured United Equitable has not returned any of my phone calls I have repeatedly left voice mail messages on an extension that says they will call me back w/in hrs I have never received a call back I have been hung up on and consistently transferred to the never ending hold I have waited on hold for 10, 15,and minutes without anyone answering I have left messages while on hold, to never be called back
The accident was on 7/7/and I was finally able to talk to someone on 8/23/after attempts today alone Everyone has been extremely rude and unhelpful I was told today I was missing a "form" and their insured also had not submitted a "form" I asked why nobody contacted me to tell me I was missing a "form" and the response was we sent it to you I requested that the missing "form" be resent so that I can get it completed I then asked again to speak to a manager and wa

I had my accident on 7/20/and yet to get any results my car was hit and the driver left his van and ran they told me my car was total on 8/4/and I am still waiting for the claim adjuster to call me back I call everyday and get the same results I am very frustrated with this company and I am seeking a lawyer.I really wouldn't wish this on anyone

This company has been contacted over thirty times,voice mails have been left to no avail.I have contacted them since April 26,after a minor fender bender attempting to resolve the claim as soon as possible, the issue has caused my car to stop working at this point the engine has issues due to their lack of integrity or urgency in respondingThis company, has had me submit and resubmit the same claim three times, still no response on status of the process, you never reach anyone on their customer service line unless you wait 20-minsThis is completely unacceptable, I am at my wits end, this has caused so much stress and anxietyI would appreciate if something was done to resolve this issue, customer service is non existent, I would NEVER recommend this company to anyone, ever this is a poor example of Business 101, which is make the consumer happy and we all are happyIf this issue isn't resolved I will be taking further steps

On May 29th I was rear ended by one of their insured clients, we took pictures and exchanged information , I called the United Equititable to find out the status of the claim, they told me their client has days to submit paperwork, I called back after days, told me that the claim was denied and they will not repair my vehicle because their client did not submit the paperwork, that is totally unfair a person they insured damaged my vehicle and they don't have to pay because they are not responsible enough to fix a problem they caused its just not fair

I got into a car accident after having the car for a month and a halfWhen I filed a claim with united equitable they declined itStating that I failed to list other people in my house holdBut in fact I was the only one living in the house hold at the timei told them on several occasions that I was the only one living in the house holdThey proceeded to list people that they say I lived with but would not give any proof how and even people iv never even heard of
They have been avoiding my phone calls also my financier's company phone callsWhen I was able to get a hold of a agent they would put me on hold then tell me they were not in charge of my claim and transfer me to who was, that person would then tell me they would call me back the next day and I would not receive a call at allI called every few days and no one would answer and when ever they did they would pass me off the like the first agent did

I feel United Equitable Insurance company is a Complete rip off I took a major lost with this companyOn July 20, a drunk driver hit my PARKED car in front of my home I was unable to drive it and my vehicle was towed *** Towing I contacted United Equitable Insurance company the very next day but was told they wasn't going to pick up my car because it had no business being there, although a situation like this never happen to me I had to pay out of pocket I just don't understand when I have Full coverage Insurance along with SrIt's been a while I still don't have my car after finding my misplaced paperwork I sent in my car is now located at * * * auto body shop united Equitable Insurance refuses to pay for all the damages done to my car other than my $deductible I am stuck with fees that I shouldn't have! This situation is stressing me out outrageously and reflecting on my job I am a *** *** *** brown line train operator can't get to work on time becau

They are purposely delaying the handling of a claim and do not want to pay for damages caused by their insured If I could give a star review I would

This is the worst insurance company in the United StatesI believe this company is a scamWhen calling United Equitable to speak with someone about ANYTHING it will take you DAYS to get someone on the phoneYour needs as a customer are never metThey are unprofessional and can careless about your insurance needsI wouldn't refer this company to my worst enemyI will continue to pursue ways to expose this company by any means

On April 23rd I was in a accidentThe insurance company United Equitable Insurance said my car is a total lossMy car is at *** Auto body and they said someone from United Equitable was out to look at my car in May of Today is June 22, and I still haven't got a call about my carI was mailed papers from United Equitable and I completed all papers and mailed back to them Weeks later I called back to United Equitable and they said they never received the papers backI went to United Equitable office in Skokie IL and completed all paper work in personAfter two weeks I called every other day and I was told my file is still under reviewAfter another weeks I was told my claim was denied because I didn't answer the questions honestlyI told them I did answer all question honestlyI opened my insurance policy with *** Insurance and pay them every month my paymentI called *** insurance and explain to them what United Equitable told meThe same paper I c

On 8-30-i was involved in an accident in which the other vehicle crashed my car and they received the violationSo the other person insurance ( United equitable insurance) carrier hasn't paid me for the damages that their client caused me
And every time I called them their exuse was that their client needs to reply to them with some paper work
I missed the original *** date because I have a baby with brittle bone disease and she has doctors appointments most of her time and I couldn't go to ***  because I dont trust anyone to babysitting her, so when this company Did Not take actions and pay for the damages after months I needed to action and file a motion against that insurance company but *** clerk told me I cant file a motion for traffic ***
So this company's client cost me to thousands dollars
been renting a car
I had to file a claim with my insurance and pay my deductible
This is my claim number with United equitable insurance ***

HELLO TO ALL, I MUST SAY UNITED EQUITABLE IS THE WORST AND YES I MEAN THE WORST INSURANCE TO GET AND DEAL WITH I WAS IN A CAR ACCIDENT WITH A PERSON THAT HAS UNITED EQUITABLE INSURANCE NOT ONLY WHEN YOU CALL, YOU GO THROUGH SO MANY OPTION AND THEN YOU PICK ONE AND YOU WILL BE ON HOLD FOR AT LEASE 30- MINUTES OK SOMEONE MAY PICK UP AND AGAIN YOU WILL BE ON HOLD AGAIN ANOTHER MINUTES THEN YOU WILL GET TO A VOICEMAIL WELL, MY ACCIDENT HAPPEN MONTHS AGO AFTER FOR TRYING TO REACH MY ADJUSTER FOR TO DAYS I FINALLY GOT THROUGH THEN HE/SHE TELL ME THAT MY CASE HAS BEEN REVIEWED I WILL GIVE YOU A CALL BACK GIVE ME ONE WEEK OK TWO WEEKS WENT BY I CALLED AND THE SAME WITH THE CALLS AND HOLD ON...ETC OH COURSE I DID ASK TO SPEACK TO A SUPERVISIOR AND I HAVE YET TO RECEIVED A CALL BACK FROM THE SUPERVISIOR SOOOOOOOOO, I AM STILL WAITING ON TWO THINGSFOR THE SUPERVISIOR TO CALL ME BACK TO GET MY CAR FIX I WILL ADVISE ANYONE NOT NOT NOT NOT TO GET UNITED EQUITABLE INSURANCE

I had a car accident July 21, My car was deemed a total loss United Equitable Company has been hard to reachI call and leave messages regarding my claim, they hang up on me and transfer my call to extensions that no one ever answer.Not to mention, they never return any of my callsI was requesting paper work from them that I had to take to the dealership and they have been nonecompliantCatherine is the total lost adjuster and she's never availableThe representatives never know anything and are unprofessionalMy finance company , that financed my vehicle has also been reaching out to them and getting no responseI have a black *** Versa that I had full-coverage onI just want to receive the answers and paper work that's needed, so that the process can go furtherThank You kindly!

my car was in a accident with a person insured with united equitable ins on 7/30/ as of this date I have been calling this company for some sort of settlement So far all I have talked to is a recording promising to call me back and has yet to do so I was infromed that the insured has ninety days to respond, what am I to do about a car to get aroundI am a senior on a fixed income, cannot afford to rent a car for days and are unable to claim up amd down bussesI would like e decent response from this company