Chemainus Mini Storage & Services

They set my car on fire!! My car was in the claims department for months! First they told me they didn't have my paperwork (I emailed times, faxed twice and snail mailed it to themI have proof of this) and then after they finally "received" my paperwork, I was told that my DL was expired; which it ultimately had notAfter they figured out that the DL was in fact valid, they proceeded to tell me that my car was in a fire where it was been stored and the claim was a total lossSeriously??! You keep my car for months, just to set it on fire?????! Great serviceI especially loved the part when they called me times to ask if I wanted to renew my car insurance with them....you know for the car that was burnt and destroyed at THEIR storage facilityAnd on top of that, they only paid me the blue book value for the car, not what I actually financed it for less than a year agoI never got return phone calls from them, I always had to call them to get information from them regardin

Please save yourself the stress and hassle and look elsewhere for an insurance companyUEI is deceptive, misleading and delays any resolution by all means possibleI am going on week since date of loss with no availIf I could rate this company stars I would

United Equitable is currently my insurance company I submitted a claim after being rear ended I have provided the company with all required/requested documentation I have called the company numerous times, and they have not followed up with me

I was t-boned sept 1st my a lady with United Equitable insuranceIt is now Nov 15th and nothing is resolvedThat's insurance company is the most unprofessional company to ever be brought upThey make up lies just to get you off the phone and out of their hairI call them at least times a week I either get the claim is pending or sent to voice mail of Antonio or Stephanie whom never answers the phone and have not called me back not one time! Each time I call I get different excuses as to why my claim isn't settledThey even lost my police reportA few weeks ago they needed to know the milage to my car in order to move forward but failed to notify me and let me know or ask about itEven tho a picture of the odometer was emailed to them by the company who had done estimates along with the other pictures of the carI know cause I have the exact emails! But the lady proceeded to tell me they didn't have that pictureHmmm OKAnyway I want my car fixed or my money! This company is

I was insured by United Equitable Group from February of to May 0f In April of I was involved in a car accident which I was at fault for rear ending another carThe accident was on April 11, and a claim was filed the same dayThe insurance company sent a tow truck to pick up my car the next day from my home because it was not drivableA week later they sent me paper work to fill out which they explained as part of the claim processI filled out the paper work and sent it back to themI called the insurance company every other day to check on my claim and I was always told that it was still processingOn May 10, I called them and that's when I was told that my claim was denied and I was being dropped from my policyWhen I asked why they told me that they looked up my driving record and noticed tickets that was not reported at the initial start of the policy in FebruaryThey listed tickets that was issued three to four years ago and called it Material Mi

Filed a claim and cannot get an answer to my questionAlways get voicemailNever get a returned call

I was involved in a car accident on 4-19-United Equitable Insurance, my car insurance company, declared it a total loss a week(?) or so later(I was in the hospital from 4-19-to 4-24-due to my injuries sustained from the accident)It is going on four months without them finishing the process of totaling out my vehicleThey have given me no logical reason of their blatant slowness

On March I was in a car accident (no one hurt) from behind by MsKatrina West she's insured by United Equitable Insurance CompanyI have been calling the company since March (847-583-4600) ( 17times) or more since the accidentI was sent a letter with a check to take the car to Preffered Auto Body in Chicago, ILI was informed it would be weeks or more until the vehicle would be ready I requested a rental car and was approved
I received a check dated 5/10/for which was for the repair shopAs I went to pick up my vehicle I was told that I had to pay an additional cost of for Betterment & taxes something I've never heard of, I was not informed prior to additional work that I would be charged this feeI picked up a rental on May and returned it on June, I faxed the rental receipt to EUI as requested I called on June asking about my refund and was told the person that submit refunds was not in
I have been calling agents Ashley, Ray and MrClar

My car was rear-ended by another car while my car was parked and at rest on Jefferson Street, Naperville, IL.This happened on September 19, at 6:p.mCSTThe driver of the car - Ms*** *** - that rear-ended me was insured by United Equitable Insurance Co(UEI)The driver accepted negligence and fault on her part and gave me her insurance detailsUpon calling UEI, a claim was opened (#*** and I received letter dated 9/21/from UEI confirming the sameAfter multiple calls to followup on the case I was finally able to get UEI to give me the name of the body shop where I could get an estimate for the damages on my carAfter a lapse of several weeks, I received a letter dated 11/15/stating that UEI would cover only half the damage and that I was at fault for "backing up my car while the insured was pulling forward"This is completely untrue and I tried calling several times to resolve this with UEIThey never returned my calls and I have no opti

My car was involved in a car fire with the insured party of United Equitable GroupThe insured parties car caught fire at 230am on August 3rd due to mechanical issues and my car was damaged due to the fireIt is now September 6th and I still have gotten no answersEverytime I call and ask for a a status update on the claim they hurry to tell me to hold and direct me to a voice mailbox where I leave a detailed message and never get a call backThey refuse to give to give me any updates and numbers to anyone in charge that can give me any answersThis has been very frustrating because I can not operate my car due to the damage so I have to commute to work and back on my motorcycle and with the rain we have been having it has not been ideal

I just purchased a *** *** , by law I have to have car insurance which I purchased in May of I brought car April 4th 2017, I drove off lot with the dealer insurance cause I had to insure it before leaving the car lotHowever, I had to show proof of gettin insured by MaySo I went to *** which I purchased fully covered insurance from united equitable Co (*** who happen to charge me almost $to insure my carI had an accident on June 14th Long story short, I have been trying to get my car fixed since June 14th No one will help but faithfully every month they are collecting my payments every time I call they say the claim is being review how may eyes does it take to review one accident? it has been 3months and I need help pls and thank you

I filed a claim with them, they asked me to negotiate the tow fees which should have been their job not mineI did so for the amount that they said they were willing to pay to get my car from the tow companyThey then accessed the damages to my car and gave me an estimated with an additional $tacked on to my deductible to get my car fixedThey said the extra $was for inflated tow charges but they had me negotiate on their behalf for an amount they agreed toI shouldn't be charged on the back end for something they agreed to pay They should have had me negotiate for the amount that they were going to accept where I wouldn't have to come out of pocket for anything other than my deductibleI was already doing their jobs for them by even calling the tow company to begin with I have been calling for over two weeks to speak to someone/anyone about the additional chargesNo one will return my calls despite their voicemail message that states you will receive a call back in

There insured hit me from behind on 10/13/ I went to there repair shop for an estimate and now on 11/I am till waiting for the insured to turn in there paper work so they can move forward with the claim They said it could be DAYS!!! I can not wait days for what would be a $repair to my rear bumper This is crazy Claim #**SSN**

I was involved in a car accident .I stop at a stop sign and preccend into the intersection and out of no where a car hit me.they said I didn't yield but wasn't no car was no where in sight..the ticket was throw out now the refuse to fix my car, they strong me alone for three months.they say I didn't stop at the stop sign is what they insurer say .can they not Tix my car can u help me Montell

I had a car accident and the driver who hit my car was insured by United EquitableUnited Equitable has claimed that this accident was not percent insured fault they will only pay 70% of my claimThis amount does not cover the repair of my carThe estimate was not done properly and I was rear-ended, so there was no fault of mineI have been trying to contact United Equitable but all calls go to Voicemail and no one ever calls me back

This is an auto insurance companyOne of their insured was at fault in the accidentWe immediately filed the police report, claim, estimate at their preferred location, etcStill waiting to hear from these folks on settlement

This company does not want to pay for customers vehicle damagesI filed a claim after I got into an accidentIts been over two weeks since the accident and my car still has not been repairedI called to check the status of my claim and they continue to tell me that my claim is still under reviewIn the mean time I have to continue to put coolant in my car to keep it from over heating because the radiator is damagedBeing that my car is the only reliable source of transportation, I have to drive to work everyday with the damages and the risk of it over heating

My car got stolen november 13,I been calling united equitable for two or months now I been calling kathryn townsend she does not return my phone calls , they have not told me anything about my claim I gave them all the paper work they need but their still giving me the run around its been since last year and they still havent told me anything this is not right at all plz help me

I was in a car accident while covered by United Equitable Insurance in Following the accident I went to court which ended in my favor, however, months later I have still not received re-payment for my deductibleI contacted the insurance company in early September and they were not even aware that my case was over and that payment should be receivedI called the law firm and asked them to reach out to UEI, on my behalf, to update my recordI expected UEI to call me back and tell me what happened as a result of their investigation, but they did notI called them back two days later and was told that my file was updated and they were awaiting the payment to reach their departmentweeks later I again reached out to UEI, as no one had contacted me and was told about some process that had to take place, so I asked if someone could call be back within hours with an updateWhile she sarcastically agreed to contact me even if nothing was resolved, she still did not contact meI have since called three more times at various intervals over the last month and still have no paymentIt was claimed to have been sent to another address even though I provided my new address during the first conversation, however, I had my father check the mail and he had not received anythingShe offered to have the check re-issued and sent to my new address and two weeks later still no checkThis level of service is exceptionally poorI do not know if they do not want to provide me with the re-payment of my deductible or they have not finished processing all portions of the claim (even though I have been told they have), but I am still awaiting a payment two, almost three, months after I contacted them and have never received a phone call back from multiple voicemails and phone conversations

July 21st I was rear ended by their insuredThere was never a question of fault, as the insure was also issued a ticket for the accident I have called three times every week to get an update on the status of my claimEvery time I call I get lies about them not receiving statement my paperworkI sent this paperwork three times, twice in the fax and a third time into the email of Robert A*** a customer service agent in the claims departmentI have asked the agent today which is now August 28th for the contact information of their managerHer name is precious and she will not give me the information to the manager and also will not allow me to speak with one eitherIt has been over a month and nothing has been done and I'm stuck without any transportationEveryone is extremely rude and nonchalantI want real answers about the status of my claim and for them to stop lying about waiting for paperwork that I sent timesI want my vehicle to be fixed the way it was before