HVAC Technician, Joseph Kwas on time; calling ahead when he was on his wayHe was articulate, polite and friendlyHe explained what he was doing as well as what he was going to do nextHis estimate was detailed; his recommendation was logicalHe covered his shoes when entering my home and he was kind enough to pet my dogs when they jumped up for attentionTerrific experience
I have relied on Bud Anderson and our technician, Stacey, for over yearsStacey has ALWAYS given us the best service/advise ever! There is no other Heating and Colling company for us!! Thank you Bud Anderson for Stacey!!!
Skip F.,
NWA
Jannine was very helpful and courteous when setting up the appointment and was prompt with the follow up call to remind me of the service call
The service tech Anthony was greatHe called ahead of time just like Jannnine said he would and arrived when he said he wouldAnthony answered the questions that I had and was very efficient in his dutiesHe even interacted well with my nosy little dog Heidi
I just wanted to say thanks to Jannine and to Anthony for valuing my time and doing their jobs very well
Jessica always calls me ahead of time to schedule my appointmentShe is professional, polite and very personableShe works to schedule the appointment around my availabilityShe's marvelous!
Every time I've scheduled maintenance, I have always requested Nick Nick has always let me know ahead of time before he arrivesHe's extremely polite, knows my system, suggests resolve to any issues he may spot during his visitHE is MY technician!! Nick cleans up his work, is mindful about not tracking in dirt or debrisHe is my face to face with BUD ANDERSON and he does an excellent job representing the company
Anthony Hfrom Bud Anderson serviced my HVAC system today; efficient, courteous and thorough in his workA outstanding professional representing his company
The technician was Joseph He can out to preform my annual maintenance checkup and found a couple of items that needed some attention He gave me my options After some discussion, it was decided to change the coil and motor, which was the appropriate thing to do A week later Joseph called to notify me that the parts were in An installation date was agreed uponHe came out at the appointed time and spend several hours installing the coil and motor In addition to being very knowledgeable in his work, he was a very pleasant young man to deal with When he came in the house, he always used shoe covers which I greatly appreciated as it was raining cats and dogs that day I have a very positive attitude towards Bud Anderson's personnel and staff A job well done
Joseph Kwith Bud Anderson was amazing! He took the time to explain what was wrongFixed the problem quicklyWhat an excellent experience, I would certainly use Bud Anderson again and will recommend to my friends and neighbors
This was our first experience with Bud Anderson Our previous service company that we had dealt with since had closed and the accounts were taken over by Bud Anderson We found that it was a very positive experience Jannine, our Customer Service Representative, was very courteous and pleasant When Oswald, our Field Service person was going to be delayed, she called to let us know and to see if it would be possible for him to come later that day Oswald was very courteous and pleasant Knowing we were new customers, he asked several times if we had any questions When we did, he was able to answer them We had heard both positive and negative comments about Bud Anderson As said before, our experience was very positive
Both Egan and Jessica are a big helpHave been doing business with Bud Anderson Heating and Cooling for yearsFriendly and quick to respondHighly recommend them
Consider this a five (5) Star review! Matt is the perfect Representative for your companySo, Bud, He's a real KEEPERHe not not only is making you money but he is actually helping us make money as wellGreat personalityCharmingPuts everybody at ease and does the job as it is intended to be doneProfessionally!
DrL
Joseph Kwas our HVAC technician who was very polite, knowledgeable and provided exceptional customer service to our homeHe kept us informed of all what he was doing, and the results of those system checksMade several recommendations and explained the estimated costs associated with eachHe came to the house and used all tools and shoe cloths before entering the homeBoth myself and my wife were very happy with the service and quality of the inspection and the technician that was sent to usYou need to have more people like him at your businessHe's a keeper !!
Sam Hdid a check up of our system on 2-7- He was on time and explained everything he did to me I would have no problems with him coming back
Kelsey Mwas the rep who called and set up the time with me She was friendly and the whole experience went very well
David Nchecked and cleaned my furnace to get it ready for winter use He was on time, called minutes before he arrived, covered his shoes, and was very efficient and professional
great service...thank you
HVAC Technician, Joseph Kwas on time; calling ahead when he was on his wayHe was articulate, polite and friendlyHe explained what he was doing as well as what he was going to do nextHis estimate was detailed; his recommendation was logicalHe covered his shoes when entering my home and he was kind enough to pet my dogs when they jumped up for attentionTerrific experience
I have relied on Bud Anderson and our technician, Stacey, for over yearsStacey has ALWAYS given us the best service/advise ever! There is no other Heating and Colling company for us!! Thank you Bud Anderson for Stacey!!!
Skip F.,
NWA
Jannine was very helpful and courteous when setting up the appointment and was prompt with the follow up call to remind me of the service call
The service tech Anthony was greatHe called ahead of time just like Jannnine said he would and arrived when he said he wouldAnthony answered the questions that I had and was very efficient in his dutiesHe even interacted well with my nosy little dog Heidi
I just wanted to say thanks to Jannine and to Anthony for valuing my time and doing their jobs very well
Jessica always calls me ahead of time to schedule my appointmentShe is professional, polite and very personableShe works to schedule the appointment around my availabilityShe's marvelous!
Every time I've scheduled maintenance, I have always requested Nick Nick has always let me know ahead of time before he arrivesHe's extremely polite, knows my system, suggests resolve to any issues he may spot during his visitHE is MY technician!! Nick cleans up his work, is mindful about not tracking in dirt or debrisHe is my face to face with BUD ANDERSON and he does an excellent job representing the company
Anthony Hfrom Bud Anderson serviced my HVAC system today; efficient, courteous and thorough in his workA outstanding professional representing his company
The technician was Joseph He can out to preform my annual maintenance checkup and found a couple of items that needed some attention He gave me my options After some discussion, it was decided to change the coil and motor, which was the appropriate thing to do A week later Joseph called to notify me that the parts were in An installation date was agreed uponHe came out at the appointed time and spend several hours installing the coil and motor In addition to being very knowledgeable in his work, he was a very pleasant young man to deal with When he came in the house, he always used shoe covers which I greatly appreciated as it was raining cats and dogs that day I have a very positive attitude towards Bud Anderson's personnel and staff A job well done
Joseph Kwith Bud Anderson was amazing! He took the time to explain what was wrongFixed the problem quicklyWhat an excellent experience, I would certainly use Bud Anderson again and will recommend to my friends and neighbors
Good Job by All!!
This was our first experience with Bud Anderson Our previous service company that we had dealt with since had closed and the accounts were taken over by Bud Anderson We found that it was a very positive experience Jannine, our Customer Service Representative, was very courteous and pleasant When Oswald, our Field Service person was going to be delayed, she called to let us know and to see if it would be possible for him to come later that day Oswald was very courteous and pleasant Knowing we were new customers, he asked several times if we had any questions When we did, he was able to answer them We had heard both positive and negative comments about Bud Anderson As said before, our experience was very positive
Did a great job, addressed all my questions before completing the workVery professional
Both Egan and Jessica are a big helpHave been doing business with Bud Anderson Heating and Cooling for yearsFriendly and quick to respondHighly recommend them
making the apptwas satisfactory, the service was on time courteous and checked out the unit in a timely matter
Consider this a five (5) Star review! Matt is the perfect Representative for your companySo, Bud, He's a real KEEPERHe not not only is making you money but he is actually helping us make money as wellGreat personalityCharmingPuts everybody at ease and does the job as it is intended to be doneProfessionally!
DrL
Joseph Kwas our HVAC technician who was very polite, knowledgeable and provided exceptional customer service to our homeHe kept us informed of all what he was doing, and the results of those system checksMade several recommendations and explained the estimated costs associated with eachHe came to the house and used all tools and shoe cloths before entering the homeBoth myself and my wife were very happy with the service and quality of the inspection and the technician that was sent to usYou need to have more people like him at your businessHe's a keeper !!
Sam Hdid a check up of our system on 2-7- He was on time and explained everything he did to me I would have no problems with him coming back
Kelsey Mwas the rep who called and set up the time with me She was friendly and the whole experience went very well
David Nchecked and cleaned my furnace to get it ready for winter use He was on time, called minutes before he arrived, covered his shoes, and was very efficient and professional
I was very pleased with the service I gotSteve was very polite and professional and knew what he was doing
Always pleased with service
I had a great experience! They were so helpful and able to answer all of my many questions