Kirk did a great job servicing the AC/HVAC system He seemed very knowledgeable and answered a lot of my questions He was very professional and I would definitely recommend him as the service tech and Bud Anderson Heating & Cooling for having their system serviced
Sam, the technician, called before he arrived and was on time He was very courteous and respectful of my home He put his shoe covers on each time he entered the house and I really appreciated that When he was finished, he explained what he had learned this visit about my system and said everything was great for the up-coming winter Sam has been my technician before and I think he does an excellent job!
Marcia R
Bud Anderson is a great company Brian Sreplaced our compressor in the heat pump He was polite, professional, and personable He called before coming and showed up at the agreed appointment time Highly recommended
Bud Anderson is a great service providerJosh Tarrived half an hour ahead of schedule and was in and out in minutesThere was no charge to come out and give and estimate, unlike another plumbing company, who wanted $just to come out
My negative experience is not because of the repair man that came and replaced the partHe did his job, was very kind and very apologetic and I am grateful for his sincerityMy negative experience has come with the company as a wholeWhen I made the first phone call when I reported my AC wasn't working, I was told that the AC unit was still under warrantyThe repair man came and told me that it was still under warranty, and when I offered payment told me, "no payment necessaryHave a great day." minutes later the poor guy had to come back and tell me that, in fact, there was an error and the unit was no longer warranty, and that the part that was already replaced cost $
I am a new owner since the AC was installed, and am only now being told that a the warranty needs to be transferred in order for me to qualifyI have had Bud Anderson technicians out to maintain the system since I moved in over years ago, and no one ever said anything to me about transferring the warranty
I believe this is company and the service they offer is not worth the insane prices they cost to service a machine that is only years old
The maintenance visit with Buddy M from Bud Anderson's was the best maintenance visit I have experiencedHe made the visit enjoyable with his professional and down to earth attitudeThank you Buddy for the outstanding service!
I work for the U of A Housing deptBud Anderson installed a new Heat Pump system in one of the apartments we use for studentsWe had a problem with it not working and Stacey was sent out to fix it.We have lots of controls on the system to help run the buildingStacey took the time to find the problem by tracing out a lot of wiresHe found something that was not correct with the installation of the systemHe was able to fix it with parts he had on his service truckThen checked that it was working the best it couldThe best part was he was able to do all of this before the student was aware that there was a problem with there heat
I would like to have Stacey K work on any problems we may have in the future
Egan from Bud Anderson was very professional He let me know when he would be arriving and he was on time He was very courteous and pleasant and I think he is a great employee for Bud Anderson!
I would like to post a star review for recent service from Bud Andersons Heating & CoolingHeather C in the office and Devaan my technician did an outstanding job scheduling and performing my semiannual heating/cooling inspectionDevaan was very professional and took the time to explain what was done during his visitHe was very personable and knowledgeable about my particular systemThank you once again
Kirk was excellent Discovered a faulty part and we did not have to wait for several days for a replacement as he found a part locally Fast and efficient service
Joseph Kwas friendly, competent and courteousHe explained the problems in detail and cleaned everything for me
Kirk did a great job servicing the AC/HVAC system He seemed very knowledgeable and answered a lot of my questions He was very professional and I would definitely recommend him as the service tech and Bud Anderson Heating & Cooling for having their system serviced
Sam, the technician, called before he arrived and was on time He was very courteous and respectful of my home He put his shoe covers on each time he entered the house and I really appreciated that When he was finished, he explained what he had learned this visit about my system and said everything was great for the up-coming winter Sam has been my technician before and I think he does an excellent job!
Marcia R
Bud Anderson is a great company Brian Sreplaced our compressor in the heat pump He was polite, professional, and personable He called before coming and showed up at the agreed appointment time Highly recommended
Curtis has been my technician for yearsI totally trust him to take care of my unit
Bud Anderson is a great service providerJosh Tarrived half an hour ahead of schedule and was in and out in minutesThere was no charge to come out and give and estimate, unlike another plumbing company, who wanted $just to come out
My negative experience is not because of the repair man that came and replaced the partHe did his job, was very kind and very apologetic and I am grateful for his sincerityMy negative experience has come with the company as a wholeWhen I made the first phone call when I reported my AC wasn't working, I was told that the AC unit was still under warrantyThe repair man came and told me that it was still under warranty, and when I offered payment told me, "no payment necessaryHave a great day." minutes later the poor guy had to come back and tell me that, in fact, there was an error and the unit was no longer warranty, and that the part that was already replaced cost $
I am a new owner since the AC was installed, and am only now being told that a the warranty needs to be transferred in order for me to qualifyI have had Bud Anderson technicians out to maintain the system since I moved in over years ago, and no one ever said anything to me about transferring the warranty
I believe this is company and the service they offer is not worth the insane prices they cost to service a machine that is only years old
The serviceman Leo was very polite and efficient!!
Very responsive and did a great job, especially Sam, the service technician Was persistent on a difficult problem, and solved it
Always great service.Very professional and polite
All was well with appointment schedule The tech was very professional Good job for both
Super job
The maintenance visit with Buddy M from Bud Anderson's was the best maintenance visit I have experiencedHe made the visit enjoyable with his professional and down to earth attitudeThank you Buddy for the outstanding service!
Excellent service, informative,, walked me through the whole system as it was new to meWe would recommend them for anyone considering a new system
I work for the U of A Housing deptBud Anderson installed a new Heat Pump system in one of the apartments we use for studentsWe had a problem with it not working and Stacey was sent out to fix it.We have lots of controls on the system to help run the buildingStacey took the time to find the problem by tracing out a lot of wiresHe found something that was not correct with the installation of the systemHe was able to fix it with parts he had on his service truckThen checked that it was working the best it couldThe best part was he was able to do all of this before the student was aware that there was a problem with there heat
I would like to have Stacey K work on any problems we may have in the future
Egan from Bud Anderson was very professional He let me know when he would be arriving and he was on time He was very courteous and pleasant and I think he is a great employee for Bud Anderson!
I would like to post a star review for recent service from Bud Andersons Heating & CoolingHeather C in the office and Devaan my technician did an outstanding job scheduling and performing my semiannual heating/cooling inspectionDevaan was very professional and took the time to explain what was done during his visitHe was very personable and knowledgeable about my particular systemThank you once again
Jairo did an awesome job! He was friendly and professionalHe got my heat system serviced quickly! Was a great service agent!
Kirk was excellent Discovered a faulty part and we did not have to wait for several days for a replacement as he found a part locally Fast and efficient service
Service was on time, efficient, courteous and appreciated
Great experience with bud Anderson The staff is always professional, courteous and on time Highly recommended