Choice Recovery, Inc.

We will be happy to investigate your dispute but at this time we have no matching information for this consumer.  Did you possibly go by a different last name?  Would you please provide the original credit bureau account number?

Thanks very much for your kindly works on my complaint! I would like to contact with the collection agent directly. But I prefer such a way that all the communication details can be recorded. So I prefer email than a phone call. But I cannot find the related email from its official website. So if possible, please ask the business to provide a effective email address for contact. Thanks very much!

I have proof of payment.
Regards, [redacted]

Thank you so much for providing this additional information to us.  We have spoken with Ms. [redacted] and have come to a resolution on this matter.  All notices to the agreement we sent to Ms. [redacted] via US Mail.Should the Revdex.com have further questions, please contact us.

We are trying to reach the consumer to obtain more information on this matter.  If the consumer is willing to provide a copy of her credit report (with the reporting agency showing ie - Transunion, Equifax, and/or Experian) we will be happy to research it further.  She is welcome to call...

our office to discuss this as well.

The number that I called was [redacted].  I am unsure of the name of the person I spoke to, I only know that she identified herself as a supervisor.

I have not received a letter confirming the removal from credit report from Choice Recovery as of today nor received any follow up call from them on apologize.  It will be still unresolved until I receive letter from them.
Regards,
[redacted]

We apologize the consumer seems to be confused over this matter.  Choice Recovery has validated this account with [redacted] and sent notice to the consumer of the validation (11/29/16).  Choice has also sent a copy of this complaint to [redacted]' office to make sure the client is...

aware of the consumer's concerns.We are unable to collect funds from our client but have made the office aware of the consumer's concerns.  Choice Recovery will not comment further on this part of the complaint as it directed to [redacted] and the insurance company of the consumer.We will attempt to validate the service performed was completed and the balance is due again.

1. My most recent credit report shows that the unreasonable collection is still on my account which influenced my score seriously (see attachment); First of all, I request Choice Recovery Inc remove the unreasonable collection from my account before next step of negotiation. 2. I sent an email to Choice Recovery Inc in April and May respectively (see attachment) for the collection rationality. Moreover, they are informed in those letters that I will not responsible to this bill if they cannot provide the requested information in a month. But I did not receive their response.3. As mentioned in the last text, my insurance have paid the most part of balance to the provider: [redacted] Emergency Special. And I was informed by the provider that this claim has been cleared. So I reserve the right to know the legality of the remaining balance owe to the collection agency.I appreciate for your kindly works and evaluations for my case!

Notices were sent to the consumer by Choice Recovery (formerly known as FFCC-Columbus) on 11/5/12 and 12/3/12 with no response.  We spoke to a man who verified he was the consumer on 12/17/12. The original creditor sent statements to the consumer at the address he provided at his time of...

service.  We have verified all information on the account as accurate and valid.  We have sent notification of the verification to the consumer's home address.  This includes a medical release which the consumer can return to us for an itemized statement of charges.

I reviewed the response made by the business in reference to complaint ID [redacted], and find the resolution is satisfactory to me. I guess I did not read the document I signed. I'll send the payment to CHoice Recovery.
Regards,
[redacted]

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I reviewed the response made by the business in reference to complaint ID 12195503, and find the resolution is satisfactory to me. The collection officer and I spoke, and its figured out. Thank You! 
Regards,
Alexis Furguson

Choice Recovery Inc updates all paid accounts with the credit bureaus.  We notified the credit bureaus of the paid account on March 31, 2014.  All accounts are updated accurately.  We do not request deletions of collection accounts that are paid late.

I wish to have the company remove any references to their company from my credit bureau profiles immediately. This is causing unjustified harm to my credit and waiting an additional 30 days to post the removal is unacceptable. All three credit bureaus will update immediately upon receiving the information to remove any reference to this account from my profile. The erroneous actions of this company have resulted my receiving a higher interest rate on a loan and therefore I'd like to try to prevent this company from doing this type of harm to other consumers.  As in my original resolution action request, I'd like to see an investigation into this company due to the volume of complaints received at the Consumer Financial Protection Burea that are of the same nature.

We would be happy to get a copy of the itemization of charges for the consumer.  Please sign the medical release portion of the validation notice sent on 01/08/16.  Once we receive this, we will be able to obtain more details for you.

I do not agree with Ms. [redacted]'s statement and am unclear what she would like the outcome to be.  How would Ms. [redacted] like to resolve this complaint?

I explained to Choice Recovery that I wanted a copy of the billing from [redacted] because they never sent me a bill for the amount due. They asked me to...

sign a form stating they will get me copies of all payments made to [redacted], which I did as they requested and they have never gotten the paid statements for me. The [redacted] has a horrible billing system and I don't trust them. I never did receive a bill for the amount they are asking for. Why didn't they send me a bill before turning it into collections? I do pay my bills and this is totally unfair to me!!!
Regards,
[redacted]

WE are attempting to validate the balance with our client and will respond to the consumer via US Mail.

that is not the way you legally validate a debt or account. Under the FCRA 609 law I requested that I be provided a contract or documentation bearing my signature be provided to me outlining the specifics terms and conditions I allegedly agreed to. I am more than certain that your response is mere hearsay. I will not contact the office further so that I can be manipulated yet again. My request was a very specific and lawful one and I expect your response to be the same. So again please provide me with a contract or documentation bearing my signature that corresponds with the date of service in question. When you contact your clients office this time for a verification instead of requesting a statement request the documentation being requested! In the event "your" client does not have a contract or documentation to provide I demand that you remove this account from your file and have it deleted from all 3 credit bureaus immediately and permanently. Thanks

they said they are still rsearching the amount that is due. They can correspond with me through this Revdex.com complaint instead of reaching me through attorney [redacted]
Regards,[redacted]