Cincinnati Web Force, LLC

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Sincerely, [redacted]

Hello [redacted] , We apologize for the inconvenience our calls have causedWe will place you on our internal Do Not Call list to avoid you being contacted further regarding Nielsen surveysWe appreciate this opportunity to serve you

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Sincerely, [redacted] The business finally provided me with my incentive on June *,

Dear [redacted] ,We do apologize for the inconvenience, we had an incorrect email address on fileWe have since contacted you via your correct email to provide you with appropriate honorarium as you have requestedWe appreciate your participation in our survey and thank you for this opportunity to serve you

Dear [redacted] ,We are sorry to hear you do not wish to participateWe are happy to honor your request and place your home and telephone number on our Do Not Call listThis will prevent you from being selected for any of our projects in the futureWe apologize for any inconvenience our calls may have caused and thank you for the opportunity to assist you with your request

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved The mailing address attached to this complaint is correct Sincerely, [redacted] ***

[redacted] ***,We are attempting to contact you via phone and email to confirm your correct mailing addressOnce you reply to our communication with your mailing address we will resend your $Thank you

Dear [redacted] , We are so very sorry for the mix up and we will certainly honor your request by ceasing any collections for the equipment and placing you on our DNC listThank you so much for participating in our panel and again we apologize for the inconvenience

RevDex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [Your Answer Here] I have already sent in a transmission and have not received my 10,000 points. In order for the BBB to appropriately process your response, you MUST answer the question above. Sincerely, [redacted] ***

RevDex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolvedPlease edit any posting of the complaint to your website to remove my name or other personal information Sincerely, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Sincerely, [redacted] ***

*** *** was contacted byNielsen’s Scarborough Research TeamWe have removed his number from not onlythe Scarborough Research line of business but also our Video, Audio and Harrislines of businessWe apologize for any inconvenience

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Thank you for your assistance. Sincerely,
*** ***

Hello,We are sorry to hear you do not wish to participate in our survey, and we have placed you on our internal Do Not Call List. We apologize for any inconvenience you have experienced and we thank you for this opportunity to serve you

Hello, While we are researching your concern, can you let us know if this concern is regarding a separate survey than the one you are already participating in? Thank you!

*** ***-We are sorry to hear you do not wish to participate and we will gladly honor your request to be placed on our do not call list.We are sorry for any inconvenience we may have caused and thank you for the opportunity to serve you

Revdex.com:
I have reviewed the response made by the business in reference to complaint
ID *** I look forward to an actual communication with Neilsen and a specific response to my complaint, rather than a standard template response
Sincerely,
*** ***

RE: ID# ***
***
*** *** *** ***
*** *** ** ***Iam writing in regard to *** ***’ recent issue with the National ConsumerPanel*** *** believes the National Consumer Panel somehow impacted hercredit ratingWe believe this is a mistaken assumption,
since our organizationdoes not do anything to impact an individual’s credit rating Whenwe send a scanner to a panelist we inform them that it is the property of NCPand that they will need to return it if the equipment is not working or if thepanelist is no longer participatingThe scanner is valued at approximately$250, so we make every effort to retrieve the equipment once the panelist hasdecided not to participateTo that end, we will send the panelist emailsasking that he or she return the equipmentIn extreme cases we will use acollections agency to help us get the equipment(This is the “further action”that *** *** refers to in her complaint.) However, neither NCP nor thecollections agency will ever do anything to impact a panelists’ credit status.So, there are no credit damages to clear. Incidentally, wereceived the equipment from *** *** on September **Despite this beingbeyond the deadline we had indicated, we will make sure that she gets thecompensation we had offered(Note: *** *** should be receiving thiswithin the next few weeks.) We are sorry about thisapparent confusion regarding *** ***’ creditThe National Consumer Panelwill remove her information from our records, and will not be contacting heragain about the equipment We hope this resolvesthis situation. Sincerely, ***
*** Senior Communications AnalystNational Consumer Panel

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved Thank you for helping to resolve this problem
Sincerely,
*** ***

Hello. My apologies
as I thought this had been responded to. In order for us to
comply with the complainants desired resolution, we must be provided with the
phone number at which the phone calls are being received. The phone
number provided in the below
complaint,***-***-*** is not a viable number.
Once we have received a viable phone number, we will place the number on our Do
Not Call List
Thank you
***