Cincinnati Web Force, LLC

Revdex.com:
I have reviewed the response made by...

the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted] The business finally provided me with my incentive on June *,2016

We will put this number on our internal DNC

Dear [redacted] - We apologize for any inconvenience caused by our recruiting. We will put you on our Do Not Call list to avoid you being contacted further. Thank you for this opportunity to serve you.

Hello [redacted], We want to first thank you for participating in our television sample. Your participation is critical to our business, and we thank you for contribution. Secondly we are sorry for the circumstances that arose theoughout the course of your participation. The situation...

you described is not typical and we take your concerns very seriously.We are committed to constantly improving our process and your feedback is valuable to us.We again thank you for participating in our sample, and apologize for the inconvenience you experienced.Thank you for this opportunity to serve you.

Dear [redacted], We are very sorry for the mix up and for any inconvenience it may have caused. We have updated our records and will not contact you any further. Please be advised that it is possible you may receive one additional piece of mail in the form of a TV Diary that you can disregard,...

and after that you should receive no further calls/mail. Thank you for this opportunity to assist you.

Better Business...

Bureau:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved. Please edit any posting of the complaint to your website to remove my name or other personal information.
Sincerely,
[redacted]

Dear [redacted],   The complaint from [redacted] was forwarded to me, since [redacted] is a member of the National Consumer Panel.   Our office spoke with [redacted], and told her that we would reinstate the 117,000 points to her account. In addition, we asked that if she wanted to, she...

could donate the speaker set to the charity of her choice.   [redacted] seemed satisfied with this resolution.   If you need anything else, please let me know.   Thank you,   [redacted]
[redacted]
[redacted]
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

NOTE: The actual call was at 9:22PM (ES) See the attached document..This complaint is BOTH to inform you as well as request compensation of the max allowed by law. They are in the same time zone as me, and they were very aware of the time they were calling. I am also listed on the "do not call list"...

and this call should never have been made to begin with.  I am requesting $500-$1000 in compensation.. Thank you for your help in assisting me with this situation,[redacted]

Dear [redacted], We have received notification from the Revdex.com in New York of yourfollow-up response.  Upon a complete review of this case and the situationthat lead to it, we have found we did indeed have a dialer issue that promptedthe multiple calls on this day to your home.  We assure you this has beenresolved. Please accept our sincerest apologies, to you personally and allthe members of your home, for the inconvenience this caused.  It wascertainly not our desire as we were very interested in having your homeparticipate in the TV ratings in your area.  However, we understand yourconcern and placed you on our Do Not Call list. Sincerely,Responded to on behalf of [redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

Dear [redacted],We are sorry to hear you do not wish
to participate. We are happy to honor your request and place your home
and telephone number on our Do Not Call list. This will prevent you from being
selected for any of our projects in the future. We
apologize for any inconvenience our calls...

may have caused and thank you for the
opportunity to assist you with your request.

[redacted]- We are sorry you do not wish to participate in our survey and we will gladly honor your request to be placed on our Do Not Call list. We apologize for any inconvenience and we appreciate this opportunity to serve you. Thank You.

Hello [redacted], Our apologies for the delay in placing your number on the Do Not Call list. You should now no longer receive any calls from Nielsen. Please let us know if you have continued issues. Thank you for this opportunity to serve you.

Dear [redacted],
Please accept our apologies
for disturbing you. We have removed your number from our calling database as you requested on 2/**/2015. 
The only way a phone number
can be deleted from our database is by a [redacted] in our headquarters;
interviewers do not have...

access to that database. This method is used to
protect the privacy and the accuracy of the data that we gather. We try so hard to reach a
household because their answers represent thousands of others in their area who
will not have a chance to voice their opinions. Once a household is selected
for inclusion in our survey, it cannot be substituted by another household.  The research process is the
most direct and efficient way for companies to find out what consumers are
looking for, so they can provide the content requested. Your answers would let
radio, television and newspaper companies know what consumers prefer to receive
in their radio and television shows, and in newspaper articles. 
Scarborough is a nationwide
media research company that conducts surveys throughout the country.  We do over 200,000 surveys per year gathering
information on radio listening, newspaper reading, shopping behavior and TV viewing
habits of consumers.  We have been in
business for over 30 years.  If you would
like more information regarding our company the website is:  [redacted].   If you
have any further questions please feel free to contact us at ###-###-####.  Thank You.

Dear [redacted],Please accept our apologies
for disturbing you. We have removed your number from our calling database. 
 
As the interviewer mentioned, the only way a phone number
can be deleted from our database is by a Supervisor in our headquarters;
interviewers do not...

have access to that database. This method is used to
protect the privacy and the accuracy of the data that we gather.   Scarborough Nielsen is an [redacted] accredited research company and because of that, we adhere to strict guidelines and procedures, which includes our deletion methods, that are audited both internally and by the [redacted].
 
We try so hard to reach a
household because their answers represent thousands of others in their area who
will not have a chance to voice their opinions. Once a household is selected
for inclusion in our survey, it cannot be substituted by another household.  The research process is the
most direct and efficient way for companies to find out what consumers are
looking for, so they can provide the content requested. Your answers would let
radio, television and newspaper companies know what consumers prefer to receive
in their radio and television shows, and in newspaper articles. 
 
Scarborough is a nationwide
media research company that conducts surveys throughout the country.  We do over 200,000 surveys per year gathering
information on radio listening, newspaper reading, shopping behavior and TV viewing
habits of consumers.  We have been in
business for over 30 years.  If you would
like more information regarding our company the website is:  [redacted].   If you
have any further questions please feel free to contact us at ###-###-####.  Thank You.

[redacted]
[redacted]
[redacted]   In regard to [redacted]’s situation with the scanner and his membership, we believe we have resolved any issues. We are sending [redacted] a new scanner that will be appropriate for his situation, and have also credited his...

account with 50,000 gift points. In addition, he will be awarded 10,000 additional points as soon as he transmits with the new scanner, and if he continues on the panel for three more months, he will receive another 10,000 points.   We are very sorry for the confusion regarding the scanner. Initially we had a miscommunication with our equipment depot, and it took some time to straighten things out. We have resolved these issues, and we are sending [redacted] the correct scanner.   Again, we apologize for any inconvenience that [redacted] experienced.   Sincerely,   Dave G[redacted] Senior Communications Analyst National Consumer Panel

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.Thank you for intervening when my right to remove my...

telephone number, and home address from junk/unsolicited calls/mail was ignored by this company.  Another call was received last night from the same company and I expect no further communication from them.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved. However, I reserve the right to reopen this compliant if the matter isn't resolved within the 2 week time limit.
Sincerely,
[redacted]