Cincinnati Web Force, LLC

Hello *** ***, We understand you do not wish to participate in our survey research, and we will honor your request of placing you on our internal Do Not Call List. We apologize for any inconvenience you have experienced, and thank you for this opportunity to serve you

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***

Dear *** ***,Nielsen
is a nationally recognized research company, and because of this, we do not
fall under the National Do Not Call ListWe are sorry to hear you do not wish
to participateHowever, we are happy to honor your request and place your home
and telephone number on our Do Not Call listThis will prevent you from being
selected for any of our projects in the futureWe
apologize for any inconvenience our calls may have caused and thank you for the
opportunity to assist you with your request

We apologize for any inconvenience you may have experiencedWe will add your number to our company’s internal do not call listIf you have any other questions please call our toll free number at ###-###-#### Our helpful customer service representatives are ready to answer your
questions

*** *** - We have added your name and information to our Do Not Call ListWe apologize for any inconvenience our recruitment may have cause and we thank you for this opportunity to serve you

Revdex.com:
I have reviewed the response (gift card received) made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved. It took the business a total of days (time awarded to time
received) to get my *** card sent to me, and I appreciate your intervention in making this happen. The company SHOULD send me some type of apology letter for my efforts in resolving this matter, but, the *** card did arrive on 5***-and is for the amount I was to be awarded, so I consider this matter resolved. Thank you again for your time and assistance
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** *** thanks!!!!!!!!!!!!!!!

Revdex.com:Please
close this complaint, ID ***. I received a hand delivered card and tried to use it at *** on Sunday, 2/*/2017. It was rejected. I give up and want no further correspondence with this company.
Thank you for trying,
*** ***

After speaking directly to *** *** over the phone we have determined that the equipment was lost in the mail and we have cancelled any collections for the equipmentYou should not receive any more emails or letters regarding the issue, and we hope you would consider participating in Nielsen
surveys in the futureWe apologize for the mixup and appreciate this opportunity to serve you

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***

Dear *** ***, Thank you for bringing this toour attention. We have not been successful in locating your name or thetelephone number you provided in any of our lines of business. Canyou please respond and advise us of the telephone number you are being calledat asking for
your participation in the TV ratings? Once we have the correcttelephone number, we will be able to locate you in our database and can thenplace you on our Do Not Call list. It is also possible, that if thenumber you provided here is the correct telephone number and your has alreadybeen placed on our Do Not Call list. We look forward to hearing backfrom you so that we may settle this to your satisfaction.On Behalf of,*** ***, *** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
I am still waiting for a reply regarding the resolutionThese are the questions I sent to ***: Has the system now successfully recorded ALL weeks transmissions from April to the present?Are the two cards you mentioned IN ADDITION to those that would already be mailed according to the regular schedule in July-August?I can accept the response once these things are verified

Dear Sir or Madam,Nielsen
is a nationally recognized research company, and because of this, we do not
fall under the National Do Not Call ListWe are sorry to hear you do not wish
to participateHowever, we are happy to honor your request and place your home
and telephone number on our Do Not
Call listThis will prevent you from being
selected for any of our projects in the futureWe
apologize for any inconvenience our calls may have caused and thank you for the
opportunity to assist you with your request

In regard to ***’s concerns about her gift points, we will be sending her a gift card forthe value of the points that she had accumulated during her tenure on the*** *** *** We are sorry aboutthis situation; when *** *** concluded her panel membership it coincidedwith
our changing to a new gift vendor, and unfortunately we weren’t able tofollow up and send her a new gift catalog We have recentlyspoken with *** *** and offered to provide her with a Visa gift cardThe giftcard should be sent to her next week. Weare very sorry for any inconvenience that *** *** experienced due to thissituation, and we appreciate her panel participation. Thankyou, ***
*** ***
*** ***

Hello *** ***, Thank you for participating in our surveys, and we are sorry for any inconvenience you may have experienced. We have passed your concern along to the appropriate department and you should not be receiving further callsPlease allow a couple weeks for the request to
process. Thank you for this opportunity to serve you

Dear *** ***, First and foremost, thank you for participating in our panelAt this time the equipment has been removed. We apologize for the inconvenience and we appreciate this opportunity to serve you

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

Just because you are NOT on a call list does NOT entitle you to contact people at their home after 9PM EST -  I work and you woke me from my sleep. This is unacceptable for any business practice. 
 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

RE:[redacted]
[redacted]
[redacted] Inregard to [redacted]’s question about not receiving the 10,000 additional pointsfor transmitting, his account was credited with the points on July **, 2015. Witha regular data transmission the points are credited to a panelist’s accountsoon after we receive their information. However, in [redacted]’s situation,since we were dealing with such a large number of points, it had to be workedon by a manual process, which caused a slight delay in the points beingcredited to his account.  Wehope that everything is now in order, and again we apologize for anymisunderstanding with [redacted].  Sincerely,Dave G[redacted] Senior Communications AnalystNational Consumer Panel

Dear [redacted], We would be happy to place yourhome on our Do Not Call list, however, none of the information you provided iscoming up in our records.  If you could respond with the telephone numberwe are calling, we would be happy to take care of this for you.  If wehave called...

several times, it’s because we really want your home to participatein either our radio or TV ratings.   Thank you.On behalf of,[redacted]