Cincinnati Web Force, LLC

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted]. The matter has been resolved.
Sincerely,
[redacted]

Hi [redacted],We are very sorry for the inconvenience.We have alerted the customer service team and they will contact you directly to ensure that we retrieve the scanner and cease additional communications regarding the issue.Thank you for this opportunity to serve you, and please reply back once...

our team has effectively resolved your concern.

Dear [redacted],We are sorry to hear you do not wish
to participate, and we are happy to honor your request and place your address and telephone number on our Do Not Contact list. This will prevent you from being
selected for any of our projects in the future. We
apologize for any inconvenience our...

mail may have caused and thank you for the
opportunity to assist you with your request.

Revdex.com:
I have reviewed the...

response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

I am still receiving phone calls that I block every evening from an Ohio phone number [redacted]. The caller is no longer leaving a message but earlier claimed to be from Nielsen.  The next step for me is to turn this matter over to the police. When a very large company uses its power to disrupt the lives of little people, who have repeatedly requested that the perpetrator stop calling them, it is very unfortunate. You can be sure that I discuss this issue with my friends and neighbors and will do so for years, warning them of the perils of dealing with an overly aggressive media company. Perhaps nothing will come of it but perhaps something will.
 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

We are the Nielsen TV Ratings and have been in business for over 90 years. We measure what the TV viewing public watches in order to create the TV Ratings. We certainly understand if your household does not wish to participate and would be happy to place you on our Do Not Call list.
We thank...

you for the opportunity to assist you with your request.
On behalf of [redacted]

RE:ID # [redacted] I’dlike to address the issue of [redacted]’ not receiving a $20 gift card forreturning the [redacted]’s equipment. We have spoken with [redacted], and we informed him that he should be receiving the gift card...

withinthe next few weeks.  Accordingto our records, we sent him a gift card in November 2014, and then another onein December 2014 when he said he never received the first one. When we checkedwith Visa, we discovered these cards have not yet been redeemed, so we assumethey were lost in the mail. Asstated, we will be sending [redacted] another gift card, but this time wewill be sending it via [redacted]. (When our office spoke with [redacted] on Tuesday, April *, we verified his address.) In addition, thepackage will be sent signature guaranteed, so that we can confirm that [redacted] received the card. Please note that it may take 4 to 6 weeks for [redacted] to receive the card. Weare sorry for any confusion or inconvenience that [redacted] has experienced.We also want to thank him for finding and returning our equipment.  Thank you, [redacted]Tell us why here...

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.  Here is the phone number they were calling ###-###-####. I would like them to put me on their do not call list.  Thanks!
Sincerely,
[redacted]

Hello [redacted], Thank you for participating in our surveys, we are sorry for any inconvenience you have experienced as a result. We have removed your information from the system as you have requested, please let us know if you still encounter any problems with this.Thank you for the...

opportunity to serve you.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

Hi [redacted], I am sorry for the continued inconvenience, we will try to contact you soon to set up a solution with [redacted].

Revdex.com:
Within a couple of days after filing my complaint with you, I was contacted by Lynn Morrison, of the Nielsen Consumer Panel, and told that my equipment had been received and my account was unlocked. After a glitch accessing the account, which was fixed promptly, I was able to redeem my points and the items I selected are currently in transit to me. Thank you for your assistance in getting the matter resolved. 
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

[redacted], Please accept our sincerestapologies for the way in which your calls were handled.  Once you advisedthe agent that you did not wish to participate or receive further phone calls,action should have been take to place you on our Do Not Call list. Rest assured that we have...

takencare of this for you and your telephone number will not be contacted again.
[redacted]
[redacted]

The complainant's phone number has been placed on our Do Not Call List.?

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

Hello [redacted], We apologize for the inconvenience. We have provided this info to the appropriate team and you should hear back shortly. Thank you for this opportunity to serve you.

Hello [redacted], Thank you for participating in our surveys, we are very sorry for any inconvenience you have experienced. We have shared your info with the appropriate support team and you should be receiving an email to remedy this issue very soon. Please let us know if you need any...

additional assistance. Thank you for this opportunity to serve you.

[redacted], We are sorry to hear you do not wish to participate in our survey, and we will gladly honor your request to not be contacted for any further studies. We are sorry for any inconvenience we may have caused and appreciate this opportunity to serve you. Thank You.

[redacted],We are attempting to contact you via phone and email to confirm your correct mailing address. Once you reply to our communication with your mailing address we will resend your $5. Thank you.

Dear [redacted], We are so very sorry for the mix up and we will certainly honor your request by ceasing any collections for the equipment and placing you on our DNC list. Thank you so much for participating in our panel and again we apologize for the inconvenience.

Hello [redacted], Thank you for participating in the Harris Poll surveys, and we are sorry for any inconvenience you have experienced. Harris is no longer a part of Nielsen, however we have forwarded your information to the appropriate team and you should hear back from them soon. Thank...

you for this opportunity to serve you.